i put money on the wrong facebook account!
please help me, i'm about to lose my mind trying to figure out how to switch my money over to a different account!
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Start a topicplease help me, i'm about to lose my mind trying to figure out how to switch my money over to a different account!
Newbie
please help me, i'm about to lose my mind trying to figure out how to switch my money over to a different account!
Peter__
Community Legend
455 Views
1 replies
0 likes
Hello, can anyone tell me what I do next after buying an e-card for Spotify Premium 30 days today. I already have a spotify app on from a free two day trial but when I go into this it simplys says I need to upgrade to Premium. I received a receipt ac...
Newbie
Hello, can anyone tell me what I do next after buying an e-card for Spotify Premium 30 days today. I already have a spotify app on from a free two day trial but when I go into this it simp...
Peter__
Community Legend
511 Views
2 replies
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Hi, i´m from Portugal, and the service is new here :). So... I Creat a new acount, and it´s on free, but i want to buy premium, but i can´t, because i don´t have an Credit card, so... I´m less than 18, but the problem is that my dad don´t trust in In...
Newbie
Hi, i´m from Portugal, and the service is new here :). So... I Creat a new acount, and it´s on free, but i want to buy premium, but i can´t, because i don´t have an Credit card, so... I´m less than 1...
Liam
Community Legend
404 Views
1 replies
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He recibido un correo diciéndome que se aproxima la fecha de finalización del periodo de prueba de 30 días. También se me dice que debo pagar si no cancelo mi suscrpción en PREMIUM 30 días gratis. No entiendo por qué me dicen esto si hace días que ca...
Newbie
He recibido un correo diciéndome que se aproxima la fecha de finalización del periodo de prueba de 30 días. También se me dice que debo pagar si no cancelo mi suscrpción en PREMIUM 30 ...
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0 replies
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i am trying to sign up for premium with my credit card ......everytime i try to sign up there is an error with my payment? i know for a fact my card works i use it everyday so what gives?
Casual Listener
i am trying to sign up for premium with my credit card ......everytime i try to sign up there is an error with my payment? i know for a fact my card works i use it everyday so what gives?
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Spotify
570 Views
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I've Been TryiNG To Pay through BokuButTheyHaveNotTextedMeThePinYet... Anyone Else Have ThisProblem?
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I've Been TryiNG To Pay through BokuButTheyHaveNotTextedMeThePinYet... Anyone Else Have ThisProblem?
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Hello, I have found a wierd fault in Spotify for a certain friend/contact. This happens ONLY for that particular friend. The syntax is 1148233***. I don't want to add the whole string but I can giv...
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584 Views
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I had bought unlimited but shortly realized i couldn't access mobile , it keeps saying only premium can access this but I'm premium? Please help..
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I had bought unlimited but shortly realized i couldn't access mobile , it keeps saying only premium can access this but I'm premium? Please help..
Peter__
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745 Views
3 replies
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I initially set up under the email [snip - email - mod]. I have emailed spotify a week ago with no reply. I should still be paying for service but my user name no longer seems to exist so I am thinking someone has changed it
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356 Views
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1348 Views
1 replies
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Hey Guys.I have spotify Premium on my work phone and personal phone. I want to add it to my iPad but I don't want the ipad to be connected through my Facebook as I won't be the only one using it and I don't want Facebook on the ipad. Is there a way t...
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363 Views
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I need help I am tryng to Upgrade from free to Premium. Using my MasterCard (Net+).. card no: 5415.9220. 48xx xxxx I use correct code. Exp. date is 04/14... its credit on my Mastercard account... It will still not be accepted..??? why:::??? Ohter pos...
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Community Legend
634 Views
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Hi everyone, If I have activated the 1 month free premium account. After this month they send me a mail which ask me a renewal of the account and after that I pay, Or they automatically take money?
Newbie
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Community Legend
342 Views
1 replies
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I recently deleted one of the email addresses attached to my Facebook, as the address is inactive and no longer accessible. My Facebook and Spotify accounts are linked, and upon trying to obtain a Spotify username and password to link my account to m...
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2271 Views
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@David wrote: Hello everyone, I'm David, one of the moderators here on the Spotify community. We're here to create a great place for all your Spotify needs -another place to create playlists with friends, tell us about things you want, and help other...
Newbie
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363 Views
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I've signed up for the Preimoum service as I want to listen to music on the go. I used to have a Last.fm paid subscription, but had let that go, as it wouldn't serve up the music I asked for. The other *big* reason I'm paying for Sporify, is so that ...
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I've signed up for the Preimoum service as I want to listen to music on the go. I used to have a Last.fm paid subscription, but had let that go, as it wouldn't serve up the music I asked for. The o...
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Not applicable
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meahtenoha
Spotify
1380 Views
13 replies
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I have unlimited and I'm trying to play a certain artist. Is this possible? I do t want to hear the random artists it chooses just the one I want to hear.
Newbie
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Community Legend
350 Views
1 replies
0 likes