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Re: I dont know what to do with my e-card purchase

Hello, can anyone tell me what I do next after buying an e-card for Spotify Premium 30 days today. I already have a spotify app on from a free two day trial but when I go into this it simplys says I need to upgrade to Premium. I received a receipt ac...

Newbie

Hello,   can anyone tell me what I do next after buying an e-card for Spotify Premium 30 days today. I already have a spotify app on from a free two day trial but when I go into this it simp...

Peter__

Community Legend

531 Views

2 replies

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Help in buying a premium account

Hi, i´m from Portugal, and the service is new here :). So... I Creat a new acount, and it´s on free, but i want to buy premium, but i can´t, because i don´t have an Credit card, so... I´m less than 18, but the problem is that my dad don´t trust in In...

Newbie

Hi, i´m from Portugal, and the service is new here :). So... I Creat a new acount, and it´s on free, but i want to buy premium, but i can´t, because i don´t have an Credit card, so... I´m less than 1...

Liam

Community Legend

423 Views

1 replies

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Finalización periodo de prueba PREMIUM

He recibido un correo diciéndome que se aproxima la fecha de finalización del periodo de prueba de 30 días. También se me dice que debo pagar si no cancelo mi suscrpción en PREMIUM 30 días gratis. No entiendo por qué me dicen esto si hace días que ca...

Newbie

He recibido un correo diciéndome que se aproxima la fecha de finalización del periodo de prueba de 30 días. También se me dice que debo pagar si no cancelo mi suscrpción en PREMIUM 30 ...

404 Views

0 replies

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help please

i am trying to sign up for premium with my credit card ......everytime i try to sign up there is an error with my payment? i know for a fact my card works i use it everyday so what gives?

Casual Listener

i am trying to sign up for premium with my credit card ......everytime i try to sign up there is an error with my payment? i know for a fact my card works i use it everyday so what gives?

Sam

Spotify

611 Views

3 replies

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can't start free trial

I've Been TryiNG To Pay through BokuButTheyHaveNotTextedMeThePinYet... Anyone Else Have ThisProblem?

Newbie

I've Been TryiNG To Pay through BokuButTheyHaveNotTextedMeThePinYet... Anyone Else Have ThisProblem?

Sam

Spotify

535 Views

1 replies

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Spotify crashes when adding or clicking a certain friend

Hello, I have found a wierd fault in Spotify for a certain friend/contact. This happens ONLY for that particular friend. The syntax is 1148233***. I don't want to add the whole string but I can give it to Spotify crew if someone requests it directly....

Newbie

Hello, I have found a wierd fault in Spotify for a certain friend/contact. This happens ONLY for that particular friend. The syntax is 1148233***. I don't want to add the whole string but I can giv...

Liam

Community Legend

605 Views

2 replies

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Upgraded to premium and i still can't access to mobile

I had bought unlimited but shortly realized i couldn't access mobile , it keeps saying only premium can access this but I'm premium? Please help..

Newbie

I had bought unlimited but shortly realized i couldn't access mobile , it keeps saying only premium can access this but I'm premium? Please help..

Peter__

Community Legend

762 Views

3 replies

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Account Hacked and No longer exists

I initially set up under the email [snip - email - mod]. I have emailed spotify a week ago with no reply. I should still be paying for service but my user name no longer seems to exist so I am thinking someone has changed it

Newbie

I initially set up under the email [snip - email - mod]. I have emailed spotify a week ago with no reply. I should still be paying for service but my user name no longer seems to exist so I am thinki...

Peter__

Community Legend

375 Views

1 replies

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Premium account in Turkey

Hi, I have a USA spotify account but am staying in turkey for about 5 months. I have used the 14 day grace period for being out of my home country and can no longer stream from spotify. If I upgrade to a premium account will I be able to listen again...

Newbie

Hi, I have a USA spotify account but am staying in turkey for about 5 months.  I have used the 14 day grace period for being out of my home country and can no longer stream from spotify.  I...

Richard

Community Legend

1365 Views

1 replies

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Linking a 3rd Device but not through Fb

Hey Guys.I have spotify Premium on my work phone and personal phone. I want to add it to my iPad but I don't want the ipad to be connected through my Facebook as I won't be the only one using it and I don't want Facebook on the ipad. Is there a way t...

Newbie

Hey Guys. I have spotify Premium on my work phone and personal phone. I want to add it to my iPad but I don't want the ipad to be connected through my Facebook as I won't be the only one using it an...

Stupify

Community Legend

382 Views

1 replies

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I don't want FB to know what I'm listening to

Since I don't like my spotify username (which I got before someone came up with the frustrating idea to require a Facebook account) I decided to create a new account. And so I did, but now I can't HAVE a spotify username? To begin with I had to creat...

Casual Listener

Since I don't like my spotify username (which I got before someone came up with the frustrating idea to require a Facebook account) I decided to create a new account. And so I did, but now I can't HA...

heinz343

Newbie

20453 Views

7 replies

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UPGRADE

I need help I am tryng to Upgrade from free to Premium. Using my MasterCard (Net+).. card no: 5415.9220. 48xx xxxx I use correct code. Exp. date is 04/14... its credit on my Mastercard account... It will still not be accepted..??? why:::??? Ohter pos...

Casual Listener

I need help I am tryng to Upgrade from free to Premium. Using my MasterCard (Net+).. card no: 5415.9220. 48xx xxxx  I use correct code. Exp. date is 04/14... its credit on my Mastercard acco...

Liam

Community Legend

657 Views

2 replies

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Payment question

Hi everyone, If I have activated the 1 month free premium account. After this month they send me a mail which ask me a renewal of the account and after that I pay, Or they automatically take money?

Newbie

Hi everyone, If I have activated the 1 month free premium account. After this month they send me a mail which ask me a renewal of the account and after that I pay, Or they automatically take money?

Liam

Community Legend

364 Views

1 replies

0 likes

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Solved!! Inactive e-mail address set to default

I recently deleted one of the email addresses attached to my Facebook, as the address is inactive and no longer accessible. My Facebook and Spotify accounts are linked, and upon trying to obtain a Spotify username and password to link my account to m...

Casual Listener

I recently deleted one of the email addresses attached to my Facebook, as the address is inactive and no longer accessible. My Facebook and Spotify accounts are linked, and upon trying to obtain a Sp...

Sarinafaye

Casual Listener

2315 Views

6 replies

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account.

@David wrote: Hello everyone, I'm David, one of the moderators here on the Spotify community. We're here to create a great place for all your Spotify needs -another place to create playlists with friends, tell us about things you want, and help other...

Newbie

@David wrote: Hello everyone,   I'm David, one of the moderators here on the Spotify community. We're here to create a great place for all your Spotify needs -another place to create play...

David

Spotify Legend

377 Views

1 replies

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Poor randomization

I've signed up for the Preimoum service as I want to listen to music on the go. I used to have a Last.fm paid subscription, but had let that go, as it wouldn't serve up the music I asked for. The other *big* reason I'm paying for Sporify, is so that ...

Regular

I've signed up for the Preimoum service as I want to listen to music on the go. I used to have a Last.fm paid subscription, but had let that go, as it wouldn't serve up the music I asked for. The o...

user-removed

Not applicable

425 Views

1 replies

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Solved!! 30 day trial

I signed up to use the 48 hour trial on my iPhone, but then I realized there was an option for the 30 day free trial. I put in my info for the 30 day free trial but my phone still says I have like 45 hours left. Will the 30 day free trial kick in whe...

Casual Listener

I signed up to use the 48 hour trial on my iPhone, but then I realized there was an option for the 30 day free trial. I put in my info for the 30 day free trial but my phone still says I have like 45...

Peter__

Community Legend

1425 Views

7 replies

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Solved!! Spotify still using Facebook...?

I love Spotify, but I want to keep that to myself. So I unlinked Facebook, but now after a few months I get a notification in Spotify saying one of my Facebook friends is now also using Spotify? Why is Spotify still connecting to my FB account? Also,...

Casual Listener

I love Spotify, but I want to keep that to myself. So I unlinked Facebook, but now after a few months I get a notification in Spotify saying one of my Facebook friends is now also using Spotify? &n...

meahtenoha

Spotify

1456 Views

13 replies

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Play a certain artist?

I have unlimited and I'm trying to play a certain artist. Is this possible? I do t want to hear the random artists it chooses just the one I want to hear.

Newbie

I have unlimited and I'm trying to play a certain artist. Is this possible? I do t want to hear the random artists it chooses just the one I want to hear.

Liam

Community Legend

358 Views

1 replies

0 likes

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Solved!! Unable to pay for Premium

I've posted this in the welcome forums, then realised I should be posting here. Sorry about that! When trying to sign up to a premium account I just get a loading page that never loads anything (after selecting my payment method). I'm currently on a ...

Regular

I've posted this in the welcome forums, then realised I should be posting here. Sorry about that! When trying to sign up to a premium account I just get a loading page that never loads anything (...

mlundwall-dk

Casual Listener

1521 Views

7 replies

1 likes

  • 1521 Views
  • 7 replies
  • 1 likes