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So, I can't change my email because it says it's already in use, but when I check it, it says there is no account for that email. So please help. Thank you.
So, I can't change my email because it says it's already in use, but when I check it, it says there is no account for that email. So please help. Thank you.
Community Legend
326 Views
1 replies
0 likes
Hello, I have just been checking my credit card statement and see that I have been charged twice for 3 months running on my Premium account. Not sure what has happened here, but I'd like 3 months payments refunded and a check on my account to see why...
Hello, I have just been checking my credit card statement and see that I have been charged twice for 3 months running on my Premium account. Not sure what has happened here, but I'd like 3 months p...
Community Legend
1236 Views
3 replies
0 likes
Right now I get the free version if I update to the $4.99 a month unlimited is it higher resolution and can I record music onto a 16 gig flash drive and play from that on my computer. Or to get higher yet resolution do I have to pay $10 a month? I do...
Right now I get the free version if I update to the $4.99 a month unlimited is it higher resolution and can I record music onto a 16 gig flash drive and play from that on my computer. Or to get...
Community Legend
637 Views
1 replies
0 likes
Hey guys, first time poster. So basically, I am from the UK, been a premium subscriber since the word GO. I came over to Australia for a few years to travel in June 2012, and have never had a problem, until the other week spotify informed me my payme...
Hey guys, first time poster. So basically, I am from the UK, been a premium subscriber since the word GO. I came over to Australia for a few years to travel in June 2012, and have never ha...
Community Legend
374 Views
1 replies
0 likes
I bought a friend a one year subscription to Spotify Premium but she can't use it, weeks have passed and we cannot figure this out. She says:I have been trying to contact them since the day you bought the subscription for me. Since then my acct has n...
I bought a friend a one year subscription to Spotify Premium but she can't use it, weeks have passed and we cannot figure this out. She says: I have been trying to contact them since ...
Regular
412 Views
2 replies
0 likes
Hey, i have a few questions: In an internetforum you could win an spotify account wiht a one year premium membership. and i won this account, but when i logged in i noticed that it was not the normal spotify premium, it was "cominbed with Telia-dk" I...
Hey, i have a few questions: In an internetforum you could win an spotify account wiht a one year premium membership. and i won this account, but when i logged ...
Casual Listener
3952 Views
9 replies
0 likes
I wom a 1 year premium subscription and can't figure out how to redeem it. Whwn I check in they ask for a credit card. HELP!
I wom a 1 year premium subscription and can't figure out how to redeem it. Whwn I check in they ask for a credit card. HELP!
Community Legend
1053 Views
1 replies
0 likes
I subscribed spotify premium and didnt have any problems at beginning. Now i have the problem that spotify doesnt download any songs anymore. Why cant i make all songs in the playlist available for the offline use?
I subscribed spotify premium and didnt have any problems at beginning. Now i have the problem that spotify doesnt download any songs anymore. Why cant i make all songs in the playlist available for t...
Spotify
741 Views
6 replies
0 likes
Not sure where to put this on the community forum. This morning all my playlists are empty. I have tried loggin out and back in and no luck. Are there problems with the server?? Would really hate to lose these playlists. I pay for the premium service...
Not sure where to put this on the community forum. This morning all my playlists are empty. I have tried loggin out and back in and no luck. Are there problems with the server??&nbs...
Spotify
9154 Views
1 replies
0 likes
Since I subscribed a month ago I couldn't make Spotify play any music. I keep getting "802 error" popup on desktop client and complete silence / no error message on iPhone. I'm using Spotify Pro account (located in Europe/Slovenia) and installed it o...
Since I subscribed a month ago I couldn't make Spotify play any music. I keep getting "802 error" popup on desktop client and complete silence / no error message on iPhone. I'm using ...
526 Views
0 replies
0 likes
I changed my credit card and missed an automatic payment so spotify downgraded me to the free version. That makes sense. But now that I've put in my new card number and started paying for premium again, I can't get premium back on my iPhone 5. Alread...
I changed my credit card and missed an automatic payment so spotify downgraded me to the free version. That makes sense. But now that I've put in my new card number and started paying for premium aga...
Community Legend
552 Views
1 replies
0 likes
I just bought an onkyo tx-nr515. It has the ability to login to spotify. But I created my spotify account using facebook credentials and you can't use those to log in. So is there anyway for me to get a username and password to login? Or am I going t...
I just bought an onkyo tx-nr515. It has the ability to login to spotify. But I created my spotify account using facebook credentials and you can't use those to log in. So is there anyway for me to ge...
Regular
1751 Views
16 replies
0 likes
I might have kept the subscribtion but you billed me on 1-17 and 12-17 after I cancelled my free trial. How do I email support?
I might have kept the subscribtion but you billed me on 1-17 and 12-17 after I cancelled my free trial. How do I email support?
Casual Listener
397 Views
2 replies
0 likes
I have purchased Unlimited. Even so I get to hear adverts......
I have purchased Unlimited. Even so I get to hear adverts......
Community Legend
711 Views
1 replies
0 likes
I recently tried to change my account subscription to another card so that I could continue enjoying the spotify services. Sadly I didn't notice that I had a card saved on the account, so it charged a card that I don't have money on. I have corrected...
I recently tried to change my account subscription to another card so that I could continue enjoying the spotify services. Sadly I didn't notice that I had a card saved on the account, so it charged ...
Community Legend
374 Views
1 replies
0 likes
Can I please get a refund for the month that was paid thru paypal? Today I checked my paypal and all of a sudden I see that I've paid 9.99 for a spotify premium subscription. The thing is that I don't recall activating the subscription. I haven't rea...
Can I please get a refund for the month that was paid thru paypal? Today I checked my paypal and all of a sudden I see that I've paid 9.99 for a spotify premium subscription. The thing is that I don'...
Community Legend
465 Views
1 replies
0 likes
Was unlimited, upgraded to premium now subscription hasgone and i'm back to free although i still have until the 8th Feb until next payment due
Was unlimited, upgraded to premium now subscription hasgone and i'm back to free although i still have until the 8th Feb until next payment due
Community Legend
304 Views
1 replies
0 likes
I just bought an onkyo tx-nr515 and it has the ability to login to spotify. But my spotify account was created using my facebook credentials and you can't use that to login. So is there anyway for me to get a username and password for that account? O...
I just bought an onkyo tx-nr515 and it has the ability to login to spotify. But my spotify account was created using my facebook credentials and you can't use that to login. So is there anyway for me...
268 Views
0 replies
0 likes
When I purchase unlimited, it says upgrade failed repeatedly
When I purchase unlimited, it says upgrade failed repeatedly
Community Legend
471 Views
2 replies
0 likes
I am unable to purchase music, because it keeps rejecting my password. The same password works fine for spotify.com , so the problem is not in the password itself. I think the problem is that on the "Sign in to purchase music" screen the Username (re...
I am unable to purchase music, because it keeps rejecting my password. The same password works fine for spotify.com , so the problem is not in the password itself. I think the problem is t...
Spotify
1256 Views
11 replies
0 likes
