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I just signed up for Premium via Paypal for the free trial but got charged via Paypal.

Why do they charge you $9.99 up front when you are supposed to get one month free as advertised? I'm glad to pay it if I like the service but I signed up for the free trial first. Thank you, Maitri Libellule

Newbie

Why do they charge you $9.99 up front when you are supposed to get one month free as advertised? I'm glad to pay it if I like the service but I signed up for the free trial first.   Thank yo...

Liam

Community Legend

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Yikes! I think I have more than one spotify account???

How can I delete my account if there is more than one? Which one do I use? I cant remember the email for the one I paid premium for....yikes

Newbie

How can I delete my account if there is more than one?  Which one do I use?  I cant remember the email for the one I paid premium for....yikes

Goodman

Spotify Legend

383 Views

1 replies

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'Music' app on FB not showing data

Hi,The 'Music' app on Facebook does not show the data analysis of the music I play on Spotify. It only shows up to 2011, but for the recent months, it only shows x songs played. Just to be clear, the data I'm interested in is top artists played with ...

Newbie

Hi, The 'Music' app on Facebook does not show the data analysis of the music I play on Spotify.  It only shows up to 2011, but for the recent months, it only shows x songs played.  ...

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Deleted e mail adress and i dont know my password

Somebody hacked my e mail, so i deleted my email that was connected to spotify. I dont have facebook so I can not use that as a login method. I have never logged off my spotify so i dont remember my password, and offcourse there is no way i can reset...

Newbie

Somebody hacked my e mail, so i deleted my email that was connected to spotify. I dont have facebook so I can not use that as a login method. I have never logged off my spotify so i dont remember my ...

Goodman

Spotify Legend

511 Views

2 replies

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Germany T-Mobile Spotify Flat Switch

Greetings, I hope someone can help. I a very happy Spotify Premium customer. I am stationed in Germany with the US Army. T-Mobile Germany is offering a music Flat that allows users to stream music using spotify that doesn't cost against your data. I ...

Casual Listener

Greetings,   I hope someone can help. I a very happy Spotify Premium customer.  I am stationed in Germany with the US Army.  T-Mobile Germany is offering a music Flat that allows u...

Sam

Spotify

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Help! 30 day trial

I just downloaded Spotify on my Iphone last night and have been using the 48 hour trial. I received an email today telling me that i could get a 30 day trial so I signed up. When I am on spotify it still says 29 hours left of free trial and when I lo...

Newbie

I just downloaded Spotify on my Iphone last night and have been using the 48 hour trial. I received an email today telling me that i could get a 30 day trial so I signed up. When I am on spotify it s...

Peter__

Community Legend

321 Views

1 replies

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408 error

I'm getting the 408 error when I try logging on from my phone, it works fine on my computer?

Newbie

I'm getting the 408 error when I try logging on from my phone, it works fine on my computer?

Peter__

Community Legend

287 Views

1 replies

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Can't go online from AU

Hi, I'm new to the Spotify community and hope someone out there can help me with a problem I'm having. I'm working in Australia for a few weeks and cannot connect to Spotify online. I usually run Spotify in the US. Any suggestions? -Rich

Newbie

Hi, I'm new to the Spotify community and hope someone out there can help me with a problem I'm having. I'm working in Australia for a few weeks and cannot connect to Spotify online.  I usually r...

Peter__

Community Legend

313 Views

1 replies

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how to un-delete individual tracks

All, I just accidentally deleted some tracks from one of my favorite playlists. Actually, what I did was log in (on a new computer), added some local files which existed in a playlist already. Then I went to the playlist, highlighted a bunch of them ...

Newbie

All,     I just accidentally deleted some tracks from one of my favorite playlists.  Actually, what I did was log in (on a new computer), added some local files which existed in a pl...

837 Views

0 replies

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48-hour trial when using an iPod?

I just created an account on Spotify, and I downloaded the PC and iPod apps. The iPod app says I am in a 48-hour trial for Spotify Premium. If I cancel my trial subscription, can I still use the mobile app? I live in the US.

Visitor

I just created an account on Spotify, and I downloaded the PC and iPod apps. The iPod app says I am in a 48-hour trial for Spotify Premium. If I cancel my trial subscription, can I still use the mobi...

nerofan5

Casual Listener

3692 Views

6 replies

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Solved!! nus facebook

Hello there.So basically I have a spotify account registered with my facebook and I have the NUS discount applied to my monthly subscription. But the problem is, I want to deactivate my facebook acount and I want to keep on using spotify. So I decide...

Casual Listener

Hello there. So basically I have a spotify account registered with my facebook and I have the NUS discount applied to my monthly subscription. But the problem is, I want to deactivate my facebook ac...

Peter__

Community Legend

626 Views

3 replies

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Re: Welcome to the Spotify community

Hiiii! I accidently deleted my playlist. is there a way i can retreive it?!

Newbie

Hiiii! I accidently deleted my playlist. is there a way i can retreive it?!

Peter__

Community Legend

855 Views

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Website 3 February

Hi everyone - Seems we had a bit of trouble with Spotify.com this morning. Everything should be back to normal now. Apologies for any inconvenience caused--the last thing we want is to keep you from your tunes. Happy listening.

Spotify

Spotify

Hi everyone - Seems we had a bit of trouble with Spotify.com this morning.    Everything should be back to normal now. Apologies for any inconvenience caused--the last thing we want is ...

Liam

Community Legend

236 Views

1 replies

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Solved!! Wrong Person redeemed Premium Subscription

Hi, My daughter received a Premium subscription for the holidays and redeemed it while using my device and when logged in to my facebook account. Now the subscription is assigned to me instead of her. How can I contact technical support to ask that t...

Newbie

Hi,   My daughter received a Premium subscription for the holidays and redeemed it while using my device and when logged in to my facebook account.  Now the subscription is assigned to ...

Peter__

Community Legend

458 Views

1 replies

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Deleted Songs off starred

PLEASE HELP.......my mother went on my phone and deleted most of my starred songs by accident, and I really want them back. Please help??? Thank you so much, Sam

Regular

PLEASE HELP.......my mother went on my phone and deleted most of my starred songs by accident, and I really want them back. Please help??? Thank you so much,     Sam  

239 Views

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I have a problem !

Hy, I'm from Romania and I really want to use spotify but I can't i made my account in Ireland when I was there and after that I came back to Romania, I listened for 14 days and now, since yesterday i can't use it anymore...I know why i can't and i t...

Casual Listener

Hy, I'm from Romania and I really want to use spotify but I can't i made my account in Ireland when I was there and after that I came back to Romania, I listened for 14 days and now, since yesterda...

Peter__

Community Legend

1140 Views

3 replies

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Solved!! *

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Casual Listener

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heyjim89

Casual Listener

771 Views

5 replies

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Other
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Downloading New Apps (NOT)

ALL of the new APPS, every one, is giving me the error message "Unable to download at this time, try again later". Well, I've tried several times and it appears they are gonna start to download like the original APPS I added, but get the error messag...

Newbie

ALL of the new APPS, every one, is giving me the error message "Unable to download at this time, try again later". Well, I've tried several times and it appears they are gonna start to download like ...

Peter__

Community Legend

382 Views

2 replies

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Everything lost when switched computers

Although all my playlists etc stored online when I switched computers as last one broke I have lost everything, really need my playlists back.

Casual Listener

Although all my playlists etc stored online when I switched computers as last one broke I have lost everything, really need my playlists back. 

Peter__

Community Legend

287 Views

1 replies

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sign up

I have been signed up with spotify for a lot of years but with other e mail adress havent used spotify in a while but still paying the £4.99 cant remember any of my sign in details they send message to change pw but still to old addy

Newbie

I have been signed up with spotify for a lot of years but with other e mail adress havent used spotify in a while but still paying the £4.99 cant remember any of my sign in details they send message ...

Peter__

Community Legend

620 Views

2 replies

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