Gifted 6mo. Premium - No Premium Gained on CPU or Phone
I was gifted 6 months of premium. I have none of the premium benefits after redeeming the gift (none on CPU or phone).
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Start a topicI was gifted 6 months of premium. I have none of the premium benefits after redeeming the gift (none on CPU or phone).
Newbie
I was gifted 6 months of premium. I have none of the premium benefits after redeeming the gift (none on CPU or phone).
195 Views
0 replies
0 likes
After having the 48 hour trial on my mobile I decided to upgrae to premium, but now when I long into the spotify app it tells me the following: "Your free tial has expired. To Continue streaming music, you'll need Spotify Premium" How do I fix this a...
Newbie
After having the 48 hour trial on my mobile I decided to upgrae to premium, but now when I long into the spotify app it tells me the following: "Your free tial has expired. To Continue str...
275 Views
0 replies
1 likes
Servus, i updated a few songs to my playlist, but spotify is importing the songs i got on my pc to the playlist instead of the spotify arsenal or whatever. So, friends are listening to my playlist but cant listen to the songs which are imported from ...
Visitor
Servus, i updated a few songs to my playlist, but spotify is importing the songs i got on my pc to the playlist instead of the spotify arsenal or whatever. So, friends are liste...
203 Views
0 replies
0 likes
Just paid the 10 dollars but it still says that I have not and took the money from my bank
Newbie
Just paid the 10 dollars but it still says that I have not and took the money from my bank
186 Views
0 replies
0 likes
Hi there. i have recently subscribed to Spotify Premium on my desktop. previously i had a free trial on my mobile. i cant seem to link up the new premium subscription with the app on my iphone. i have deleted the app and reinstalled and it says "Spot...
Newbie
Hi there. i have recently subscribed to Spotify Premium on my desktop. previously i had a free trial on my mobile. i cant seem to link up the new premium subscription with the app on my iphone. i hav...
Desi
Casual Listener
489 Views
2 replies
0 likes
Hi.... I'm a danish resident, travelling to Italy for a few month. Will I be able to use my spotify premium on my Iphone, i.e. both in offline mode and in online mode when wifi is awailable? Kind Regards
Newbie
Hi.... I'm a danish resident, travelling to Italy for a few month. Will I be able to use my spotify premium on my Iphone, i.e. both in offline mode and in online mode when wifi is awailable?...
Dinosrules
Casual Listener
4089 Views
6 replies
0 likes
All of my playlists erased (except one) on my computer! I was able to still play them on my iphone for a few days, but today my spotify on my phone started fastfowarding every ten seconds so to stop this I uninstalled spotify and reinstalled. Now whe...
Casual Listener
All of my playlists erased (except one) on my computer! I was able to still play them on my iphone for a few days, but today my spotify on my phone started fastfowarding every ten seconds so to...
229 Views
0 replies
0 likes
How to Do I get specify online on my mobile ? I am logged in but offline
Casual Listener
How to Do I get specify online on my mobile ? I am logged in but offline
198 Views
0 replies
0 likes
Hi all. Just as it says really. I've installed spotify on a new machine, logged in but it seems to think I'm using a free account? Why isn't the fact that I subscribe to premium showing up? Thanks
Newbie
Hi all. Just as it says really. I've installed spotify on a new machine, logged in but it seems to think I'm using a free account? Why isn't the fact that I subscribe to premium showing up...
201 Views
0 replies
0 likes
Hello! I just bought a 6 months premium code for my sister. After paying via PayPal, I got taken to an Error 404 - webpage not found page rather than the e-card as I was expecting. I've recieved an email confirming my purchase but want to send the e-...
Newbie
Hello! I just bought a 6 months premium code for my sister. After paying via PayPal, I got taken to an Error 404 - webpage not found page rather than the e-card as I was expecting. I've recieved an e...
302 Views
0 replies
0 likes
my account is a free one. i don't remember ever giving spotify my credit card details. i would like to be contacted by spotify and to have the amount refunded. i certainly don't appreciate being directed to help forums to solve this customer service ...
Newbie
my account is a free one. i don't remember ever giving spotify my credit card details. i would like to be contacted by spotify and to have the amount refunded. i certainly don't appreciate being dire...
frp
Newbie
615 Views
5 replies
0 likes
Spotify is MP3 digital music? How many bits and what scan rate?
Newbie
Spotify is MP3 digital music? How many bits and what scan rate?
user-removed
Not applicable
881 Views
1 replies
0 likes
I have been trying unsuccessfully to delete my account. I just want it done and over with. Taken down forever. How can I do this?
Visitor
I have been trying unsuccessfully to delete my account. I just want it done and over with. Taken down forever. How can I do this?
meahtenoha
Spotify
764 Views
9 replies
0 likes
Curiosity question... when you add someone to your people list - if they are not a friend on FB - does it notify them?
Newbie
Curiosity question... when you add someone to your people list - if they are not a friend on FB - does it notify them?
meahtenoha
Spotify
531 Views
2 replies
0 likes
Whatever i try to download i get the message "The tracks you were trying to get are currently unavailable.Please try again later." I´ve tried to get many different albums and always the same thing. Spotify also crashes when trying to download somethi...
Casual Listener
Whatever i try to download i get the message "The tracks you were trying to get are currently unavailable.Please try again later." I´ve tried to get many different albums and always the same thing....
KevinRust
Casual Listener
920 Views
11 replies
0 likes
So today i bought a 100kr spotify redeem card and it isnt working, and I would love to get some help ASAP
Casual Listener
So today i bought a 100kr spotify redeem card and it isnt working, and I would love to get some help ASAP 🙂
JonasVEVO
Casual Listener
511 Views
2 replies
0 likes
My card keeps declining when trying to set up for the 30 day trial premium. 1: My country in profile is USA 2: My card is from the USA (Visa) 3: My card is OK to purchase internationally 4: Theres funds available (even though it's 0.00 for trial) 5: ...
Regular
My card keeps declining when trying to set up for the 30 day trial premium. 1: My country in profile is USA 2: My card is from the USA (Visa) 3: My card is OK to purchase internationally ...
voldta
Regular
989 Views
8 replies
0 likes
Hi, could you please reset my account? I can't seem to remove some of my custom stations. Thanks
Newbie
Hi, could you please reset my account? I can't seem to remove some of my custom stations. Thanks
Sam
Spotify
458 Views
1 replies
0 likes
How do I cancel a gift subscription I am paying for without having the login information for that account? My friend never uses it and doesn't remember his username or his password.
Newbie
How do I cancel a gift subscription I am paying for without having the login information for that account? My friend never uses it and doesn't remember his username or his password.
Sam
Spotify
319 Views
1 replies
0 likes
My premium worked for a couple of days and then it switched back to a free account. I've beem charged for the service. I try to log in and log out, but still doesn't work.
Newbie
My premium worked for a couple of days and then it switched back to a free account. I've beem charged for the service. I try to log in and log out, but still doesn't work.
Richard
Community Legend
329 Views
1 replies
0 likes