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Gifted 6mo. Premium - No Premium Gained on CPU or Phone

I was gifted 6 months of premium. I have none of the premium benefits after redeeming the gift (none on CPU or phone).

Newbie

I was gifted 6 months of premium.  I have none of the premium benefits after redeeming the gift (none on CPU or phone).

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Spotify Premium not registering on android mobile

After having the 48 hour trial on my mobile I decided to upgrae to premium, but now when I long into the spotify app it tells me the following: "Your free tial has expired. To Continue streaming music, you'll need Spotify Premium" How do I fix this a...

Newbie

After having the 48 hour trial on my mobile I decided to upgrae to premium, but now when I long into the spotify app it tells me the following:   "Your free tial has expired. To Continue str...

275 Views

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Local music not listed

Servus, i updated a few songs to my playlist, but spotify is importing the songs i got on my pc to the playlist instead of the spotify arsenal or whatever. So, friends are listening to my playlist but cant listen to the songs which are imported from ...

Visitor

Servus,   i updated a few songs to my playlist, but spotify is importing the songs i got on my pc to the playlist instead of the spotify arsenal or whatever.   So, friends are liste...

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needhelp

Just paid the 10 dollars but it still says that I have not and took the money from my bank

Newbie

Just paid the 10 dollars but it still says that I have not and took the money from my bank

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Spotify premium

Hi there. i have recently subscribed to Spotify Premium on my desktop. previously i had a free trial on my mobile. i cant seem to link up the new premium subscription with the app on my iphone. i have deleted the app and reinstalled and it says "Spot...

Newbie

Hi there. i have recently subscribed to Spotify Premium on my desktop. previously i had a free trial on my mobile. i cant seem to link up the new premium subscription with the app on my iphone. i hav...

Desi

Casual Listener

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Spotify premium in italy

Hi.... I'm a danish resident, travelling to Italy for a few month. Will I be able to use my spotify premium on my Iphone, i.e. both in offline mode and in online mode when wifi is awailable? Kind Regards

Newbie

Hi....   I'm a danish resident, travelling to Italy for a few month. Will I be able to use my spotify premium on my Iphone, i.e. both in offline mode and in online mode when wifi is awailable?...

Dinosrules

Casual Listener

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All Playlists Erased!?!?!?

All of my playlists erased (except one) on my computer! I was able to still play them on my iphone for a few days, but today my spotify on my phone started fastfowarding every ten seconds so to stop this I uninstalled spotify and reinstalled. Now whe...

Casual Listener

All of my playlists erased (except one) on my computer!  I was able to still play them on my iphone for a few days, but today my spotify on my phone started fastfowarding every ten seconds so to...

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offline

How to Do I get specify online on my mobile ? I am logged in but offline

Casual Listener

How to Do I get specify online on my mobile ? I am logged in but offline

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Spotify Premium not working on new comp?

Hi all. Just as it says really. I've installed spotify on a new machine, logged in but it seems to think I'm using a free account? Why isn't the fact that I subscribe to premium showing up? Thanks

Newbie

Hi all.   Just as it says really. I've installed spotify on a new machine, logged in but it seems to think I'm using a free account? Why isn't the fact that I subscribe to premium showing up...

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Error 404 after purchasing e-card gift

Hello! I just bought a 6 months premium code for my sister. After paying via PayPal, I got taken to an Error 404 - webpage not found page rather than the e-card as I was expecting. I've recieved an email confirming my purchase but want to send the e-...

Newbie

Hello! I just bought a 6 months premium code for my sister. After paying via PayPal, I got taken to an Error 404 - webpage not found page rather than the e-card as I was expecting. I've recieved an e...

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i have been charged £9.99 on my credit card

my account is a free one. i don't remember ever giving spotify my credit card details. i would like to be contacted by spotify and to have the amount refunded. i certainly don't appreciate being directed to help forums to solve this customer service ...

Newbie

my account is a free one. i don't remember ever giving spotify my credit card details. i would like to be contacted by spotify and to have the amount refunded. i certainly don't appreciate being dire...

frp

Newbie

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Spotify is MP3. How many bits and scan rate?

Spotify is MP3 digital music? How many bits and what scan rate?

Newbie

Spotify is MP3 digital music? How many bits and what scan rate?

user-removed

Not applicable

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Deleting the Account

I have been trying unsuccessfully to delete my account. I just want it done and over with. Taken down forever. How can I do this?

Visitor

I have been trying unsuccessfully to delete my account. I just want it done and over with. Taken down forever. How can I do this?

meahtenoha

Spotify

764 Views

9 replies

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People List

Curiosity question... when you add someone to your people list - if they are not a friend on FB - does it notify them?

Newbie

Curiosity question... when you add someone to your people list - if they are not a friend on FB - does it notify them?

meahtenoha

Spotify

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Problem with downloads

Whatever i try to download i get the message "The tracks you were trying to get are currently unavailable.Please try again later." I´ve tried to get many different albums and always the same thing. Spotify also crashes when trying to download somethi...

Casual Listener

Whatever i try to download i get the message "The tracks you were trying to get are currently unavailable.Please try again later." I´ve tried to get many different albums and always the same thing....

KevinRust

Casual Listener

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My redeem code is working (sweden)

So today i bought a 100kr spotify redeem card and it isnt working, and I would love to get some help ASAP

Casual Listener

So today i bought a 100kr spotify redeem card and it isnt working, and I would love to get some help ASAP 🙂

JonasVEVO

Casual Listener

511 Views

2 replies

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Card declined w/requirments

My card keeps declining when trying to set up for the 30 day trial premium. 1: My country in profile is USA 2: My card is from the USA (Visa) 3: My card is OK to purchase internationally 4: Theres funds available (even though it's 0.00 for trial) 5: ...

Regular

My card keeps declining when trying to set up for the 30 day trial premium.  1: My country in profile is USA 2: My card is from the USA (Visa) 3: My card is OK to purchase internationally ...

voldta

Regular

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Solved!! Resetting my account

Hi, could you please reset my account? I can't seem to remove some of my custom stations. Thanks

Newbie

Hi, could you please reset my account? I can't seem to remove some of my custom stations. Thanks

Sam

Spotify

458 Views

1 replies

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Canceling Gift subscription.

How do I cancel a gift subscription I am paying for without having the login information for that account? My friend never uses it and doesn't remember his username or his password.

Newbie

How do I cancel a gift subscription I am paying for without having the login information for that account? My friend never uses it and doesn't remember his username or his password.

Sam

Spotify

319 Views

1 replies

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Premium account not activated

My premium worked for a couple of days and then it switched back to a free account. I've beem charged for the service. I try to log in and log out, but still doesn't work.

Newbie

  My premium worked for a couple of days and then it switched back to a free account.  I've beem charged for the service. I try to log in and log out, but still doesn't work.

Richard

Community Legend

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1 replies

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