IP problem
Hi im from estonia, and registed my account from estonia, but from my profile its says UK ip ? and because that i cant get premium registred wtf?
- 318 Views
- 1 replies
- 0 likes
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
This is content that is no longer relevant
Start a topicHi im from estonia, and registed my account from estonia, but from my profile its says UK ip ? and because that i cant get premium registred wtf?
Newbie
Hi im from estonia, and registed my account from estonia, but from my profile its says UK ip ? and because that i cant get premium registred wtf?
Peter__
Community Legend
318 Views
1 replies
0 likes
I just recently was told to get Spotify by all my friends.... well as excited as i am to get it..i install it everything goes as planned put some music on playlist and listened to it a bit then it stops working -__- keeps saying 802. Now im not sure ...
Casual Listener
I just recently was told to get Spotify by all my friends.... well as excited as i am to get it..i install it everything goes as planned put some music on playlist and listened to it a bit then it st...
Peter__
Community Legend
608 Views
2 replies
1 likes
Searched songs and given message that I need to upgrade to premium when I already have
Newbie
Searched songs and given message that I need to upgrade to premium when I already have
Peter__
Community Legend
962 Views
1 replies
0 likes
This has happened to my account more then once can you please explain why my account gets billed twice .
Newbie
This has happened to my account more then once can you please explain why my account gets billed twice .
Peter__
Community Legend
2409 Views
5 replies
1 likes
I've been using spoitify for like a month now and the other day my internet went out when it came back online i was no long able to use spoitfy its saying its not aviable in my countyr but i've been using it without spoofing my ip or anything but whe...
Visitor
I've been using spoitify for like a month now and the other day my internet went out when it came back online i was no long able to use spoitfy its saying its not aviable in my countyr but i've been ...
Peter__
Community Legend
323 Views
1 replies
0 likes
Hi, people I know are receiving emails everytime I change something in a playlist or make a new playlist. I want my music choices to be private. What should I do?
Newbie
Hi, people I know are receiving emails everytime I change something in a playlist or make a new playlist. I want my music choices to be private. What should I do?
248 Views
0 replies
0 likes
Hi, I deleted my Favs playlist by mistake and was wondering if you could please undelete it. There were 1100 some songs in it. Thanks much. Kriss.
Casual Listener
Hi, I deleted my Favs playlist by mistake and was wondering if you could please undelete it. There were 1100 some songs in it. Thanks much. Kriss.
KrissChaumont
Casual Listener
603 Views
2 replies
0 likes
But its no premium on my ipod or sell phone its saying i have to ugrade to premium but i already did. Its a complete waste of 10 dollars and it doesnt even work im mad im not going to lie please fix this or give me my money back.
Newbie
But its no premium on my ipod or sell phone its saying i have to ugrade to premium but i already did. Its a complete waste of 10 dollars and it doesnt even work im mad im not going to lie please fix ...
Peter__
Community Legend
298 Views
1 replies
0 likes
Didnt know I had my old card hooked to my spotify account so when I missed a payment my spotify went back to the free version. I changed the card on my account and payed for premium again. Got the reciept and everything but my spotify is still the fr...
Newbie
Didnt know I had my old card hooked to my spotify account so when I missed a payment my spotify went back to the free version. I changed the card on my account and payed for premium again. Got the re...
Peter__
Community Legend
356 Views
1 replies
0 likes
I bought premium about a half hour ago, but the desktop app nor the Android app is letting me use preium features.
Casual Listener
I bought premium about a half hour ago, but the desktop app nor the Android app is letting me use preium features.
Peter__
Community Legend
403 Views
1 replies
0 likes
Got into the car this morning to find all of my playlists and premium subscription gone. I never expected such a problem with a service that I pay $9.99 a month for, please fix this, I'm quite irritated and will cancel my sub without hesitation if th...
Casual Listener
Got into the car this morning to find all of my playlists and premium subscription gone. I never expected such a problem with a service that I pay $9.99 a month for, please fix this, I'm quite irrita...
Peter__
Community Legend
425 Views
3 replies
0 likes
Hi there, i subscribed to Spotify Unlimited and then realized i can access the service on my ipad so i upgraded to Premium, but when i select a track on my ipad i get a pop up telling me i need premium. I checked my account and it says i have premium...
Newbie
Hi there, i subscribed to Spotify Unlimited and then realized i can access the service on my ipad so i upgraded to Premium, but when i select a track on my ipad i get a pop up telling me i need premi...
Peter__
Community Legend
359 Views
1 replies
0 likes
I redeemed my premium code on my computer but when I try to use it on my phone it says "only premium members can stream on demand." I have uninstalled/reinstlled the app, logged out and back in using my facebook account (this is the one with premium)...
Casual Listener
I redeemed my premium code on my computer but when I try to use it on my phone it says "only premium members can stream on demand." I have uninstalled/reinstlled the app, logged out and back in using...
lyy0077
Casual Listener
737 Views
2 replies
0 likes
I tried logging into spotify from my phone, and when it logged in, all my playlists were gone, and when I checked my laptop spotify, all playlists were gone from there aswell. Does anyone have any solutions to this problem?
Casual Listener
I tried logging into spotify from my phone, and when it logged in, all my playlists were gone, and when I checked my laptop spotify, all playlists were gone from there aswell. Does anyone have any so...
236 Views
0 replies
0 likes
Hi there, i deleted my old Facebook account and now there is no possibility to login again. Now my subscription is running. Can you add my old account to my new one? It is the same e-mail like before. Thank you!
Visitor
Hi there, i deleted my old Facebook account and now there is no possibility to login again. Now my subscription is running. Can you add my old account to my new one? It is the same e-mai...
Peter__
Community Legend
376 Views
1 replies
0 likes
Hello! Can you pleae help me? I have paid for Spotify premium but I can't connect it with my facebook. I can see in my account that I have paid and they have take my money but it dosen't work. What shall I do?
Casual Listener
Hello! Can you pleae help me? I have paid for Spotify premium but I can't connect it with my facebook. I can see in my account that I have paid and they have take my money but it dosen't work. ...
Peter__
Community Legend
609 Views
1 replies
0 likes
Hi, I just updated to the latest version of Spotify. It looks good, but I can't get the social function to work properly. My profile picture and name is pulled from Facebook and looks good in the upper right corner when I'm browsing in the client, bu...
Casual Listener
Hi, I just updated to the latest version of Spotify. It looks good, but I can't get the social function to work properly. My profile picture and name is pulled from Facebook and looks go...
mygoodness
Newbie
840 Views
4 replies
0 likes
I was a premium subscriber, my card expired so after a few days I inputed a new number. It says I am a premium subscriber but when I try to switch to high quality playback it tells me to upgrade to premium! I have tried to log in and out a few times....
Newbie
I was a premium subscriber, my card expired so after a few days I inputed a new number. It says I am a premium subscriber but when I try to switch to high quality playback it tells me to upgrade to p...
TRuss
Casual Listener
1072 Views
8 replies
0 likes
I think this may be the only way to get it done. Please remove me from your mailing lists. I've unsubscribed on every email I get, changed my email preferences, even emailed spotify support and nothing has happened. Please, whoever moderates here, ca...
Casual Listener
I think this may be the only way to get it done. Please remove me from your mailing lists. I've unsubscribed on every email I get, changed my email preferences, even emailed spotify suppo...
Peter__
Community Legend
591 Views
3 replies
0 likes
Just downloaded premium on my phone, I tried the free trial and loved it so got it once the trial ran out. It's not working though, I have literally done it though. How long does it take to start working?
Casual Listener
Just downloaded premium on my phone, I tried the free trial and loved it so got it once the trial ran out. It's not working though, I have literally done it though. How long does it take to start wor...
tambo01
Casual Listener
665 Views
2 replies
0 likes