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Solved!! just upgraded

to premium using NUS extra card paid the £4.99 got the receipt Items bought: 1 month (Spotify Premium)Item price: £4.16VAT 20.0%: £0.83Total: £4.99 then got another receipt saying Items bought: 1 month (Spotify Premium)Item price: £8.32VAT 20.0%: £1....

Newbie

to premium using NUS extra card paid the £4.99 got the receipt    Items bought: 1 month (Spotify Premium) Item price: £4.16 VAT 20.0%: £0.83 Total: £4.99   then got another ...

Peter__

Community Legend

486 Views

1 replies

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Solved!! mobile premium

I just upgraded my acount to premium about a hour ago on my galaxy nexus and it will not let me stream songs still, is there a time frame when it will change? I bought it just for the mobile use and it will not recognize my premium acount. I have log...

Newbie

I just upgraded my acount to premium about a hour ago on my galaxy nexus and it will not let me stream songs still, is there a time frame when it will change? I bought it just for the mobile use and ...

Peter__

Community Legend

706 Views

2 replies

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Playlist deleted

Hi I had the free trail on spotify and had a upgrade, I have had a card issue to pay for the services and my card failed a few times but all off a sudden my playlist is deleted and I can not access nothing on spotify again wht is this and why can't I...

Casual Listener

Hi I had the free trail on spotify and had a upgrade, I have had a card issue to pay for the services and my card failed a few times but all off a sudden my playlist is deleted and I can not access n...

294 Views

0 replies

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Spotify Premium wont update

I bought a premium card today and I have activated it, but it will not update on my computer or mobile .. I've tried to re-install it and re-start my pc, but it wont work .. Please hope some peepz has the answer! : *)

Casual Listener

I bought a premium card today and I have activated it, but it will not update on my computer or mobile .. I've tried to re-install it and re-start my pc, but it wont work .. Please  hope some pe...

thekalle95

Casual Listener

631 Views

2 replies

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No free trial, yet account says I have 48hrs

Using a tablet, logged in via Facebook, on web browser states I have 48 hrs/ till Jan 31st of a free trial, if I try to listen to a song, it tells me I need to upgrade to premium. Any help? I'd been considering the 30 day trial but unwilling to give ...

Casual Listener

Using a tablet, logged in via Facebook, on web browser states I have 48 hrs/ till Jan 31st of a free trial, if I try to listen to a song, it tells me I need to upgrade to premium. Any help? I'd been ...

runewarden

Casual Listener

540 Views

4 replies

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error trying to unsub from "People subscribe to your playlists"

Whenever I try to unsubscribe from the "People subscribe to your playlists" option, I get an error at the top of the page "Sorry, unhandled error". You should fix that.

Casual Listener

Whenever I try to unsubscribe from the "People subscribe to your playlists" option, I get an error at the top of the page "Sorry, unhandled error".   You should fix that.

swandz

Newbie

732 Views

4 replies

1 likes

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Bug that resulted in 1100 Danish Krones lose...

Hey Spotify! a bit over a year ago something beutifull happened. I paid for premium and it was fantastic! Then my brother took on vacation and borrowed my account the 1 week he was away. (Used online mode so he could listen to music without getting c...

Newbie

Hey Spotify! a bit over a year ago something beutifull happened. I paid for premium and it was fantastic! Then my brother took on vacation and borrowed my account the 1 week he was away. (Used onli...

Peter__

Community Legend

344 Views

1 replies

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Spotify linked with facebook -> want to delete facebook without lossing my premium

Hi all pls help me. I have linked my spotify login to facebook login and have premium. Now I want to deactivate my facebook account but I do not want to loose my premium subscription what to do here? Best regards MS

Visitor

Hi all   pls help me. I have linked my spotify login to facebook login and have premium.   Now I want to deactivate my facebook account but I do not want to loose my premium subscri...

Peter__

Community Legend

573 Views

1 replies

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Solved!! Non facebook friends can't find me or my playlist

Hi, Today I created my first playlist with the aim of non facebook friends seeing it, I've had people search for me under my facebook name (which is how I log into Spotify) and under my long log in number but they can't find me. Facebook friends can ...

Casual Listener

Hi,  Today I created my first playlist with the aim of non facebook friends seeing it, I've had people search for me under my facebook name (which is how I log into Spotify) and under my long lo...

HarryHornby

Casual Listener

2193 Views

4 replies

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Thought the Premium Subscription meant NO COMMERCIALS--Just heard one

I signed up for the Premium Subscription, but I just heard a COMMERCIAL!! What's up with that?

Casual Listener

I signed up for the Premium Subscription, but I just heard a COMMERCIAL!!  What's up with that?

Peter__

Community Legend

347 Views

1 replies

0 likes

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Spotify premium not working on iPhone

I'm having the same issue. Just reinstated because I closed down my old credit card, now Spotify premium won't work on my iphone. My id is 128643887. Please help!

Newbie

I'm having the same issue. Just reinstated because I closed down my old credit card, now Spotify premium won't work on my iphone. My id is 128643887. Please help!

280 Views

0 replies

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Radio not playing

My radio is not playing, can anyone help me 

Casual Listener

My radio is not playing, can anyone help me 

meahtenoha

Spotify

341 Views

1 replies

0 likes

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Can't activate Premium

I just graded from Free to Premium, but when I try to play songs, I am told I must be a Premium member. How do I activate my Premium membership?

Newbie

I just graded from Free to Premium, but when I try to play songs, I am told I must be a Premium member. How do I activate my Premium membership?

meahtenoha

Spotify

886 Views

1 replies

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unlinked facebook & lost everything - premium Spotify account

I'm going to be honest right now and say that I am actually panicking at the thought of permanently losing all of my music/playlists! I unlinked my facebook account this evening and now it is acting as if I am a new user. It also seems to have linked...

Newbie

I'm going to be honest right now and say that I am actually panicking at the thought of permanently losing all of my music/playlists! I unlinked my facebook account this evening and now it is acting ...

Peter__

Community Legend

423 Views

1 replies

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Keep getting kicked off

Hello, My father and I both have the same (real) name, but we have different user names on spotify. Every time I log on on my account I kick him off his service and when he logs on he kicks me off on my service. When I play spotify my songs are displ...

Visitor

Hello,   My father and I both have the same (real) name, but we have different user names on spotify. Every time I log on on my account I kick him off his service and when he logs on he kick...

Goodman

Spotify Legend

865 Views

1 replies

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moved from sweden to Germany

Hello, i have been an spotify user long time now even premium member, used an swedish card for the payment. not when i moved to germany i am useing an new card that i have not upgraded so i can pay via internet. so my question is, can i just downgrad...

Newbie

Hello, i have been an spotify user long time now even premium member, used an swedish card for the payment. not when i moved to germany i am useing an new card that i have not upgraded so i can pay v...

ka_fee

Casual Listener

937 Views

6 replies

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Cant see how to add people to my peoples list?

When I signed up, I had the option of adding people to my peoples list but now all i see is the list - no "TAB" to add people? I went to help but i dont see the tab they say is there. Please help.

Newbie

When I signed up, I had the option of adding people to my peoples list but now all i see is the list -  no "TAB" to add people?  I went to help but i dont see the tab they say is there. Ple...

Stupify

Community Legend

3169 Views

4 replies

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Can't access Spotify after deleting Facebook account

Hello, I have tried using the contact form a few t imes, and nobody has responded to me yet. I actually ended up having to create a new spotify account, and created a new email address just so I can hopefully post on this forum and get some actual at...

Casual Listener

Hello,   I have tried using the contact form a few t imes, and nobody has responded to me yet. I actually ended up having to create a new spotify account, and created a new email address jus...

Primato1337

Newbie

5465 Views

8 replies

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Can't use spotify after deleting facebook

is this for real ? you are paying for the services and you cant use spotify without facebook ? my problem is i deleted my facebook and as i have been saying i cant use spotify becasue everytime i need to logg into spotify my facebook account get akti...

Casual Listener

is this for real ? you are paying for the services and you cant use spotify without facebook ?  my problem is i deleted my facebook and as i have been saying i cant use spotify becasue everyti...

Peter__

Community Legend

1531 Views

1 replies

0 likes

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Help- password recovery

About a month ago or so, my password to both my Facebook and spotify accounts was lost. I have tried to recieve password reset codes from Facebook, but they have never came through. I have checked all spam and trash folders.I tried submitting a conta...

Casual Listener

About a month ago or so, my password to both my Facebook and spotify accounts was lost. I have tried to recieve password reset codes from Facebook, but they have never came through. I have checked al...

Sam

Spotify

845 Views

3 replies

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