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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

780636 Views

18 replies

29 likes

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Keep getting kicked off

Hello, My father and I both have the same (real) name, but we have different user names on spotify. Every time I log on on my account I kick him off his service and when he logs on he kicks me off on my service. When I play spotify my songs are displ...

Visitor

Hello,   My father and I both have the same (real) name, but we have different user names on spotify. Every time I log on on my account I kick him off his service and when he logs on he kick...

Goodman

Spotify Legend

777 Views

1 replies

0 likes

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moved from sweden to Germany

Hello, i have been an spotify user long time now even premium member, used an swedish card for the payment. not when i moved to germany i am useing an new card that i have not upgraded so i can pay via internet. so my question is, can i just downgrad...

Newbie

Hello, i have been an spotify user long time now even premium member, used an swedish card for the payment. not when i moved to germany i am useing an new card that i have not upgraded so i can pay v...

ka_fee

Casual Listener

745 Views

6 replies

0 likes

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Cant see how to add people to my peoples list?

When I signed up, I had the option of adding people to my peoples list but now all i see is the list - no "TAB" to add people? I went to help but i dont see the tab they say is there. Please help.

Newbie

When I signed up, I had the option of adding people to my peoples list but now all i see is the list -  no "TAB" to add people?  I went to help but i dont see the tab they say is there. Ple...

Stupify

Community Legend

3029 Views

4 replies

0 likes

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Can't access Spotify after deleting Facebook account

Hello, I have tried using the contact form a few t imes, and nobody has responded to me yet. I actually ended up having to create a new spotify account, and created a new email address just so I can hopefully post on this forum and get some actual at...

Casual Listener

Hello,   I have tried using the contact form a few t imes, and nobody has responded to me yet. I actually ended up having to create a new spotify account, and created a new email address jus...

Primato1337

Newbie

5268 Views

8 replies

0 likes

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Can't use spotify after deleting facebook

is this for real ? you are paying for the services and you cant use spotify without facebook ? my problem is i deleted my facebook and as i have been saying i cant use spotify becasue everytime i need to logg into spotify my facebook account get akti...

Casual Listener

is this for real ? you are paying for the services and you cant use spotify without facebook ?  my problem is i deleted my facebook and as i have been saying i cant use spotify becasue everyti...

Peter__

Community Legend

1468 Views

1 replies

0 likes

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Help- password recovery

About a month ago or so, my password to both my Facebook and spotify accounts was lost. I have tried to recieve password reset codes from Facebook, but they have never came through. I have checked all spam and trash folders.I tried submitting a conta...

Casual Listener

About a month ago or so, my password to both my Facebook and spotify accounts was lost. I have tried to recieve password reset codes from Facebook, but they have never came through. I have checked al...

Sam

Spotify

745 Views

3 replies

0 likes

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Solved!! Fel e-postadress och jag har glömt lösenordet!!!

Vet inte hur jag ska bära mig åt. Har lämnat mina kortuppgifter till er och upptäckte för sent att det står fel e-postadress. Skulle ändra, men minns inte lösenordet. Jag kan inte göra en lösenordsåterställning, för länken kommer till den felaktiga e...

Casual Listener

Vet inte hur jag ska bära mig åt. Har lämnat mina kortuppgifter till er och upptäckte för sent att det står fel e-postadress. Skulle ändra, men minns inte lösenordet. Jag kan inte göra en lösenordsåt...

Peter__

Community Legend

3881 Views

3 replies

0 likes

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Solved!! Can I somehow register for playlists in another country than I'm registered in?

I'm Swedish, but lives in Norway from where I have a premium account attached to my cell phone subscription. So in my profile I'm registered in Norway. But I want listen to music that's only available in Sweden & when I'm logging in to change nationa...

Newbie

I'm Swedish, but lives in Norway from where I have a premium account attached to my cell phone subscription. So in my profile I'm registered in Norway. But I want listen to music that's only availabl...

Peter__

Community Legend

456 Views

1 replies

0 likes

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Need Help

My original spotify has turned to numbers. And i cant figure out how to log back into it. My spotify opens like it is connected to my facebook but my old oriiginal spotify "1217786320" has all my playlists and so on. Any help would be greatly appreci...

Newbie

My original spotify has turned to numbers. And i cant figure out how to log back into it. My spotify opens like it is connected to my facebook but my old oriiginal spotify "1217786320" has all my pla...

Sam

Spotify

409 Views

2 replies

0 likes

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Can I stop my account with facebook?

Hello, Is it possible to make my account only a spotify account? Now I must sign in with Facebook and I don't want that anymore. I hope you can help, thanks in advance!!

Regular

Hello,   Is it possible to make my account only a spotify account? Now I must sign in with Facebook and I don't want that anymore.   I hope you can help, thanks in advance!! 🙂

Peter__

Community Legend

321 Views

1 replies

0 likes

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Spotify premium?

Hi everyone. A few months ago I noticed that I had a withdrawaö from my account for having spotify premium, even tough I dont have it?!? They are charging me for 99 swedish kronor every month for this and I've sent two mails to spotifys mailadress (t...

Newbie

Hi everyone. A few months ago I noticed that I had a withdrawaö from my account for having spotify premium, even tough I dont have it?!? They are charging me for 99 swedish kronor every month for thi...

Peter__

Community Legend

318 Views

1 replies

0 likes

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meta-data is a mess

After SEVERAL attempts at contacting Spotify over MONTHS I still can get no answers as to why properly uploaded music (via TuneCore) is a total mess on Spotify. Customer Service PLEASE GET BACK TO ME ON THIS. We're getting tens of thousands of spins ...

Casual Listener

After SEVERAL attempts at contacting Spotify over MONTHS I still can get no answers as to why properly uploaded music (via TuneCore) is a total mess on Spotify. Customer Service PLEASE GET BACK TO ME...

Joe_Hayes

Newbie

509 Views

2 replies

0 likes

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Solved!! Spotify Premium via Telia-DK?

Dear Spotify, My friend made a spotify account for me, we both live in the Netherlands. Although my account is now saying; "Je gebruikt nu Spotify Premium. Je account is gekoppeld aan onze partner telia-dk. Benader telia-dk voor vragen over je abonne...

Regular

Dear Spotify,   My friend made a spotify account for me, we both live in the Netherlands.  Although my account is now saying;   "Je gebruikt nu Spotify Premium. Je accoun...

meahtenoha

Spotify

3884 Views

11 replies

0 likes

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My friends get emails even though I disabled the publishing

I really don't know how to really disable the playlists publications. And this is very annoying since my friends receive emails from Spotify notifiying that I updated a playlist even though they didn't subscribe to the playlist. How can I stop this ?...

Casual Listener

I really don't know how to really disable the playlists publications. And this is very annoying since my friends receive emails from Spotify notifiying that I updated a playlist even though they didn...

CH9

Casual Listener

492 Views

2 replies

0 likes

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Change the language in the emails??

Hello, I live in Finland, but I'm from Sweden. So I only speak and read Swedish. Everything is fine in my spotify-player and here at the spotify-website. Although all the e-mails I get is only in finnish. Can I change these settings anywhere? I would...

Newbie

Hello, I live in Finland, but I'm from Sweden. So I only speak and read Swedish. Everything is fine in my spotify-player and here at the spotify-website. Although all the e-mails I get is only in f...

Peter__

Community Legend

392 Views

1 replies

0 likes

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Premium stopped working help!

Hello! I bought Spotify Premium for a month and after three days it stopped working and it said it had expired. But at my bank and on the website it says that I have paid. So I do not know what has happened and how to solve it, so I would need some h...

Newbie

Hello! I bought Spotify Premium for a month and after three days it stopped working and it said it had expired. But at my bank and on the website it says that I have paid. So I do not know what has h...

Peter__

Community Legend

257 Views

1 replies

0 likes

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  • 1 replies
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Got premium but doesn't work on Android phone

I've been paying for Premium, but I'm yet to be able to use it! I've tried reinstalling the app and still no success. I'm using an older Android Razr phone... Pleeeeaaaase help! I don't want to cancel, I just want it to work. Wish there was a custome...

Newbie

I've been paying for Premium, but I'm yet to be able to use it! I've tried reinstalling the app and still no success. I'm using an older Android Razr phone... Pleeeeaaaase help! I don't want to cance...

Peter__

Community Legend

990 Views

1 replies

0 likes

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Reinstalled, now all playlists and starred songs are gone

About an hour ago I noticed that none of my plays were being scrobbled anymore, despite not having changed any of the settings. I looked through troubleshooting tips and did the following: Removed the app on facebook, added the app back on facebook, ...

Newbie

About an hour ago I noticed that none of my plays were being scrobbled anymore, despite not having changed any of the settings. I looked through troubleshooting tips and did the following: Remove...

Peter__

Community Legend

305 Views

1 replies

0 likes

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  • 1 replies
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Listas offline me desaparacen al cabo de un rato

Buenas, Desde hace una semana estoy teniendo el mismo problema. Descargo unas cuatro listas de reproducción en mi dispositivo móvil (están disponibles en modo Offline) y al cabo de un rato desaparecen del modo Offline y me pide que las descargue de n...

Newbie

Buenas,   Desde hace una semana estoy teniendo el mismo problema. Descargo unas cuatro listas de reproducción en mi dispositivo móvil (están disponibles en modo Offline) y al cabo de un...

315 Views

0 replies

1 likes

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Spotify Premium iPhone Issue

I recently became a premium subscribing member yet the spotify application on my iphone states that I am not. I cannot using the application for anything other then the radio feature. Is this really the only way that I can get into contact with the s...

Regular

I recently became a premium subscribing member yet the spotify application on my iphone states that I am not. I cannot using the application for anything other then the radio feature. Is this really ...

busilyn

Regular

570 Views

4 replies

0 likes

  • 570 Views
  • 4 replies
  • 0 likes