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Help- password recovery

About a month ago or so, my password to both my Facebook and spotify accounts was lost. I have tried to recieve password reset codes from Facebook, but they have never came through. I have checked all spam and trash folders.I tried submitting a conta...

Casual Listener

About a month ago or so, my password to both my Facebook and spotify accounts was lost. I have tried to recieve password reset codes from Facebook, but they have never came through. I have checked al...

Sam

Spotify

819 Views

3 replies

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Solved!! Fel e-postadress och jag har glömt lösenordet!!!

Vet inte hur jag ska bära mig åt. Har lämnat mina kortuppgifter till er och upptäckte för sent att det står fel e-postadress. Skulle ändra, men minns inte lösenordet. Jag kan inte göra en lösenordsåterställning, för länken kommer till den felaktiga e...

Casual Listener

Vet inte hur jag ska bära mig åt. Har lämnat mina kortuppgifter till er och upptäckte för sent att det står fel e-postadress. Skulle ändra, men minns inte lösenordet. Jag kan inte göra en lösenordsåt...

Peter__

Community Legend

4026 Views

3 replies

0 likes

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Solved!! Can I somehow register for playlists in another country than I'm registered in?

I'm Swedish, but lives in Norway from where I have a premium account attached to my cell phone subscription. So in my profile I'm registered in Norway. But I want listen to music that's only available in Sweden & when I'm logging in to change nationa...

Newbie

I'm Swedish, but lives in Norway from where I have a premium account attached to my cell phone subscription. So in my profile I'm registered in Norway. But I want listen to music that's only availabl...

Peter__

Community Legend

526 Views

1 replies

0 likes

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Need Help

My original spotify has turned to numbers. And i cant figure out how to log back into it. My spotify opens like it is connected to my facebook but my old oriiginal spotify "1217786320" has all my playlists and so on. Any help would be greatly appreci...

Newbie

My original spotify has turned to numbers. And i cant figure out how to log back into it. My spotify opens like it is connected to my facebook but my old oriiginal spotify "1217786320" has all my pla...

Sam

Spotify

502 Views

2 replies

0 likes

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Can I stop my account with facebook?

Hello, Is it possible to make my account only a spotify account? Now I must sign in with Facebook and I don't want that anymore. I hope you can help, thanks in advance!!

Regular

Hello,   Is it possible to make my account only a spotify account? Now I must sign in with Facebook and I don't want that anymore.   I hope you can help, thanks in advance!! 🙂

Peter__

Community Legend

373 Views

1 replies

0 likes

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Spotify premium?

Hi everyone. A few months ago I noticed that I had a withdrawaö from my account for having spotify premium, even tough I dont have it?!? They are charging me for 99 swedish kronor every month for this and I've sent two mails to spotifys mailadress (t...

Newbie

Hi everyone. A few months ago I noticed that I had a withdrawaö from my account for having spotify premium, even tough I dont have it?!? They are charging me for 99 swedish kronor every month for thi...

Peter__

Community Legend

367 Views

1 replies

0 likes

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meta-data is a mess

After SEVERAL attempts at contacting Spotify over MONTHS I still can get no answers as to why properly uploaded music (via TuneCore) is a total mess on Spotify. Customer Service PLEASE GET BACK TO ME ON THIS. We're getting tens of thousands of spins ...

Casual Listener

After SEVERAL attempts at contacting Spotify over MONTHS I still can get no answers as to why properly uploaded music (via TuneCore) is a total mess on Spotify. Customer Service PLEASE GET BACK TO ME...

Joe_Hayes

Newbie

601 Views

2 replies

0 likes

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Solved!! Spotify Premium via Telia-DK?

Dear Spotify, My friend made a spotify account for me, we both live in the Netherlands. Although my account is now saying; "Je gebruikt nu Spotify Premium. Je account is gekoppeld aan onze partner telia-dk. Benader telia-dk voor vragen over je abonne...

Regular

Dear Spotify,   My friend made a spotify account for me, we both live in the Netherlands.  Although my account is now saying;   "Je gebruikt nu Spotify Premium. Je accoun...

meahtenoha

Spotify

4162 Views

11 replies

0 likes

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My friends get emails even though I disabled the publishing

I really don't know how to really disable the playlists publications. And this is very annoying since my friends receive emails from Spotify notifiying that I updated a playlist even though they didn't subscribe to the playlist. How can I stop this ?...

Casual Listener

I really don't know how to really disable the playlists publications. And this is very annoying since my friends receive emails from Spotify notifiying that I updated a playlist even though they didn...

CH9

Casual Listener

551 Views

2 replies

0 likes

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Change the language in the emails??

Hello, I live in Finland, but I'm from Sweden. So I only speak and read Swedish. Everything is fine in my spotify-player and here at the spotify-website. Although all the e-mails I get is only in finnish. Can I change these settings anywhere? I would...

Newbie

Hello, I live in Finland, but I'm from Sweden. So I only speak and read Swedish. Everything is fine in my spotify-player and here at the spotify-website. Although all the e-mails I get is only in f...

Peter__

Community Legend

446 Views

1 replies

0 likes

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Premium stopped working help!

Hello! I bought Spotify Premium for a month and after three days it stopped working and it said it had expired. But at my bank and on the website it says that I have paid. So I do not know what has happened and how to solve it, so I would need some h...

Newbie

Hello! I bought Spotify Premium for a month and after three days it stopped working and it said it had expired. But at my bank and on the website it says that I have paid. So I do not know what has h...

Peter__

Community Legend

303 Views

1 replies

0 likes

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Got premium but doesn't work on Android phone

I've been paying for Premium, but I'm yet to be able to use it! I've tried reinstalling the app and still no success. I'm using an older Android Razr phone... Pleeeeaaaase help! I don't want to cancel, I just want it to work. Wish there was a custome...

Newbie

I've been paying for Premium, but I'm yet to be able to use it! I've tried reinstalling the app and still no success. I'm using an older Android Razr phone... Pleeeeaaaase help! I don't want to cance...

Peter__

Community Legend

1040 Views

1 replies

0 likes

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Reinstalled, now all playlists and starred songs are gone

About an hour ago I noticed that none of my plays were being scrobbled anymore, despite not having changed any of the settings. I looked through troubleshooting tips and did the following: Removed the app on facebook, added the app back on facebook, ...

Newbie

About an hour ago I noticed that none of my plays were being scrobbled anymore, despite not having changed any of the settings. I looked through troubleshooting tips and did the following: Remove...

Peter__

Community Legend

346 Views

1 replies

0 likes

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Listas offline me desaparacen al cabo de un rato

Buenas, Desde hace una semana estoy teniendo el mismo problema. Descargo unas cuatro listas de reproducción en mi dispositivo móvil (están disponibles en modo Offline) y al cabo de un rato desaparecen del modo Offline y me pide que las descargue de n...

Newbie

Buenas,   Desde hace una semana estoy teniendo el mismo problema. Descargo unas cuatro listas de reproducción en mi dispositivo móvil (están disponibles en modo Offline) y al cabo de un...

366 Views

0 replies

1 likes

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Spotify Premium iPhone Issue

I recently became a premium subscribing member yet the spotify application on my iphone states that I am not. I cannot using the application for anything other then the radio feature. Is this really the only way that I can get into contact with the s...

Regular

I recently became a premium subscribing member yet the spotify application on my iphone states that I am not. I cannot using the application for anything other then the radio feature. Is this really ...

busilyn

Regular

803 Views

4 replies

0 likes

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Spotify Premium Christmas Gift Not Working

Hi, I bought a year premium subscription for someone as a gift this holiday season, and now it doesn't work for them. I paid the whole year upfront. Not sure why it is not working.

Newbie

Hi, I bought a year premium subscription for someone as a gift this holiday season, and now it doesn't work for them. I paid the whole year upfront. Not sure why it is not working.

David

Spotify Legend

402 Views

1 replies

0 likes

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Solved!! I pay two times for Spotify-Premium

Hey, my first spotify account was created with facebook, but this account is banned from facebook with no reason. Last month i've created a new spotify account and ordered the premium. the problem is, i've to pay two times now, cauz i was not able to...

Regular

Hey,   my first spotify account was created with facebook, but this account is banned from facebook with no reason. Last month i've created a new spotify account and ordered the premium. the...

AnWi247

Regular

1038 Views

5 replies

0 likes

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unauthorized payment

I signed up for the 30 day free trial but my bank statement shows £9.99 has been taken out by spotify? its been under 30 days since i signed up for the trial.

Newbie

I signed up for the 30 day free trial but my bank statement shows £9.99 has been taken out by spotify? its been under 30 days since i signed up for the trial.

Peter__

Community Legend

427 Views

1 replies

0 likes

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Please help!

My account is being used by someone else... I dont think I have given out any password and I havent logged in somewhere else. plz help I would also need to know where this person is located, and if he/she has logged out i would still like to know the...

Regular

My account is being used by someone else... I dont think I have given out any password and I havent logged in somewhere else. plz help I would also need to know where this person is located, and i...

laserforce

Regular

289 Views

1 replies

0 likes

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Solved!! I reinstalled spotify. ALL MY PLAYLISTS ARE BLANK (Vista)

I reinstalled Spotify Free. Once the installation was complete I opened Spotify and my playlists were still all there, but there are no songs in them! I'm running Windows Vista.

Casual Listener

I reinstalled Spotify Free. Once the installation was complete I opened Spotify and my playlists were still all there, but there are no songs in them! I'm running Windows Vista.

user-removed

Not applicable

642 Views

2 replies

0 likes

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