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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

781978 Views

18 replies

29 likes

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  • 18 replies
  • 29 likes

“Spotify has been paused because your account is used somewhere else” (but I think it isn't)

Hi! Got this message, checked my computers, and I am logged in on only one of them. Tried to play different songs at least 50 times, but still getting the message. Changed my Facebook password, tried again, no help. It is unlikely that someone else i...

Casual Listener

Hi!   Got this message, checked my computers, and I am logged in on only one of them. Tried to play different songs at least 50 times, but still getting the message. Changed my Facebook passwo...

GeoffCapes

Newbie

653 Views

3 replies

0 likes

  • 653 Views
  • 3 replies
  • 0 likes

Solved!! Finding Other People not connected with Facebook

Been trying to figure out how to find my friends who are not connnected with Facebook. Cannot find a search for them. Even in regular search box. PLEASE HELP

Casual Listener

Been trying to figure out how to find my friends who are not connnected with Facebook. Cannot find a search for them. Even in regular search box. PLEASE HELP

CedarWitch

Casual Listener

3514 Views

10 replies

1 likes

  • 3514 Views
  • 10 replies
  • 1 likes

Visa and Mastercard not accepted

I've failed repeatedly to renew my account. My cards (Visa and Mastercard) are declined. The cards are valid and well funded. I use them regularly for payments over the web, both foreign and domestic. I've tried different browsers (i.e. Firefox and C...

Visitor

I've failed repeatedly to renew my account. My cards (Visa and Mastercard) are declined. The cards are valid and well funded. I use them regularly for payments over the web, both foreign and domestic...

Chente

Newbie

6326 Views

7 replies

0 likes

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  • 7 replies
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I was Charged Twice after reinstating my Premium membership!

I only intended to pay for one month of premium. Please refund me of the other charge! I have contacted support but with no reply...

Regular

I only intended to pay for one month of premium. Please refund me of the other charge! I have contacted support but with no reply...

MattSuda

Spotify Star

800 Views

13 replies

0 likes

  • 800 Views
  • 13 replies
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Solved!! Starred Playlist Missing All Tracks Prior to 3 Days Ago

I had a massive allocation of starred songs, but just yesterday I logged into Spotify and noticed that everything was missing prior to three days ago. Is this information backed up or logged anywhere so I can revert my starred playlist to its prior s...

Casual Listener

I had a massive allocation of starred songs, but just yesterday I logged into Spotify and noticed that everything was missing prior to three days ago.   Is this information backed up or logged...

rob_fen

Newbie

3512 Views

49 replies

2 likes

  • 3512 Views
  • 49 replies
  • 2 likes

Playlist not syncing between different computers

I have Spotify on two different PCs. Recently I created a playlist on one PC, but then added and rearranged songs on my other PC later. Now my changes aren't showing up or syncing between both PCs! A little help here pleaaase?

Newbie

I have Spotify on two different PCs. Recently I created a playlist on one PC, but then added and rearranged songs on my other PC later. Now my changes aren't showing up or syncing between both PCs! A...

xdddre2

Casual Listener

3490 Views

9 replies

1 likes

  • 3490 Views
  • 9 replies
  • 1 likes

spotify not responding to any emails

Hi, I've emailed spotify 3 times (the first email was sent around 3 weeks ago). My account has been disabled and I want to resolve the issue, been getting incredibly annoying not having spotify.. I know I'm not supposed to post about these issues her...

Casual Listener

Hi, I've emailed spotify 3 times (the first email was sent around 3 weeks ago). My account has been disabled and I want to resolve the issue, been getting incredibly annoying not having spotify.. &...

osornios

Spotify Star

2204 Views

16 replies

1 likes

  • 2204 Views
  • 16 replies
  • 1 likes

Importing Last FM Library

Is there anyway of importing my Last FM library so I can play the same artists on my Spotify account?

Casual Listener

Is there anyway of importing my Last FM library so I can play the same artists on my Spotify account?

sepehrlajevardi

Casual Listener

12513 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

American Express as payment in foreign countries

I live in Mexico. I have an amex credit card. Unfortunately I can't pay with amex unless I live in the USA. Just wondering if amex is going to become an accepted method of payment outside the US anytime soon.

Casual Listener

I live in Mexico. I have an amex credit card. Unfortunately I can't pay with amex unless I live in the USA. Just wondering if amex is going to become an accepted method of payment outside the US anyt...

catnik85

Newbie

1456 Views

5 replies

0 likes

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  • 5 replies
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Remove link to facebook

Oh no, somebody logged in with their facebook account on my computer to view their own playlist. But that linked my spotify premium account permanently to another ones facebook account. AND there is NO WAY to disassociate the two accounts. How on ear...

Casual Listener

Oh no, somebody logged in with their facebook account on my computer to view their own playlist. But that linked my spotify premium account permanently to another ones facebook account. AND there is ...

user-removed

Not applicable

6579 Views

21 replies

0 likes

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  • 21 replies
  • 0 likes

Subscription payment method bitcoin

I would first like to start out and say how I love what spotify is. This last year has been the best music experience(in my life) eaisly in the last 20 years for cost/collection size. Before to have acsess to this size library would cost $10,000's+ N...

Casual Listener

I would first like to start out and say how I love what spotify is. This last year has been the best music experience(in my life) eaisly in the last 20 years for cost/collection size. Before to have ...

Nadinemorrus

Newbie

7710 Views

10 replies

28 likes

Subscription
  • 7710 Views
  • 10 replies
  • 28 likes

Import playlist from Wimp to Spotify?

Hey guys, hope I`m posting in the right section. I`ve been using Wimp the last year - but now I`m kind og turning back to using spotify. Does Spotify have a "import playlist from Wimp" function. If not, is there any other way of importing playlist in...

Casual Listener

Hey guys, hope I`m posting in the right section.   I`ve been using Wimp the last year - but now I`m kind og turning back to using spotify.   Does Spotify have a "import playlist fro...

kkopsen

Newbie

13976 Views

26 replies

1 likes

  • 13976 Views
  • 26 replies
  • 1 likes

Solved!! Double accounts

Spotify simply lost my playlist and made a second account for me. I had only premium and now I have free and premium account. I only want to use that old one, but i cannot sign in it. I have tried logging in with my email, but I always return to the ...

Casual Listener

Spotify simply lost my playlist and made a second account for me. I had only premium and now I have free and premium account. I only want to use that old one, but i cannot sign in it. I have tried lo...

rerikm

Newbie

1336 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

Complete library on spotify has disappeared

I logged into my spotify after a year or 2 of not using it. Signed in with my facebook account and every song I uploaded has been deleted. The complete library is gone. Would use spotify again if I could get all these songs back but don't want to go ...

Newbie

I logged into my spotify after a year or 2 of not using it. Signed in with my facebook account and every song I uploaded has been deleted. The complete library is gone. Would use spotify again if I c...

dave19761971

Newbie

692 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Error on Premium.

I recently bought a gift card for 10 dollars Spotify at Target and I redemeed it online and I chose 1 month of Spotify Premium. On my Mac, I could now listen to music offline, which mean it worked! However, when I went on my Android, it said I had no...

Regular

I recently bought a gift card for 10 dollars Spotify at Target and I redemeed it online and I chose 1 month of Spotify Premium. On my Mac, I could now listen to music offline, which mean it worked! H...

robyneslepko

Newbie

414 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! Spotify used to be good, now it really sucks... and they are still charging me 9.99!

This is my last attempt. If this fails, don't know what else to do. In the beginning, everything was good. So much so, I upgraded to Premium and have paid $9.99 ever since. Some time ago, Spotify made the incredibly stupid desicion of forcing us to c...

Visitor

This is my last attempt. If this fails, don't know what else to do.   In the beginning, everything was good. So much so, I upgraded to Premium and have paid $9.99 ever since.   Some tim...

nikieta27

Casual Listener

6925 Views

5 replies

5 likes

  • 6925 Views
  • 5 replies
  • 5 likes

Can I Keep My Music On Playlists After My Free Trial Is Over?

All the posts are confusing me. After 48 hours can I still listen to the music I put in a playlist? This is on an Ipod App. Thanks.

Newbie

All the posts are confusing me.  After 48 hours can I still listen to the music I put in a playlist?  This is on an Ipod App.  Thanks.

Arabianholmes

Newbie

17096 Views

5 replies

0 likes

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  • 5 replies
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Solved!! CONTACT FORM

The contact form is not working. I deactivated my facebook and need to swap all my playlist over to this email based login account. Please contact me. Thank youl.

Casual Listener

The contact form is not working.  I deactivated my facebook and need to swap all my playlist over to this email based login account.  Please contact me.  Thank youl.

MaryS

Roadie

9992 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

Two users one account - Premium Accounts only

I have a premium account. It would be nice if me and my partner could listen to music at the same time. i.e. having two users linked to one account, but with their own user playlists. This would stop the hassle of say.... When I'm at work listening o...

Casual Listener

I have a premium account.   It would be nice if me and my partner could listen to music at the same time. i.e. having two users linked to one account, but with their own user playlists. &n...

whyregisterjeez

Newbie

3525 Views

5 replies

1 likes

  • 3525 Views
  • 5 replies
  • 1 likes

30 day free trial charged for? So not Free

I received an email from you offering an extra 30 days Free on Premium Service (after my 48 hour trial) and you have charged me £9.99 for it? the email said it was FREEPlease advise what's going onThanks

Casual Listener

I received an email from you offering an extra 30 days Free on Premium Service (after my 48 hour trial) and you have charged me £9.99 for it? the email said it was FREE Please advise what's going on...

Jdswatts37

Newbie

624 Views

2 replies

0 likes

  • 624 Views
  • 2 replies
  • 0 likes