Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
This is content that is no longer relevant
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
782900 Views
18 replies
29 likes
Logged in just as usual today, and all my playlists where gone, is there any way to get them back??
Logged in just as usual today, and all my playlists where gone, is there any way to get them back??
271 Views
0 replies
1 likes
Are some of the adverts played on Spotify based on your location? I had an advert play for a shopping centre where I used to live, but I know live almost 500 miles away and was wondering if there is any way to avoid that? Thanks
Are some of the adverts played on Spotify based on your location? I had an advert play for a shopping centre where I used to live, but I know live almost 500 miles away and was wondering if there i...
Community Legend
438 Views
1 replies
0 likes
So I'm just wondering how the "starred" station works. I figured it would be based off the songs and artist that I currently have starred. I've listen to this station all afternoon, and only two times has a song come up by one of the artists I have s...
So I'm just wondering how the "starred" station works. I figured it would be based off the songs and artist that I currently have starred. I've listen to this station all afternoon, and o...
Not applicable
301 Views
2 replies
0 likes
My card company will not authorize payments without a dollar amount on it. As you all know when spotify charges your account it doesnt put a dollar amount it just puts zero. Is there any way i can get a hold of spotify and have them put a dollar amou...
My card company will not authorize payments without a dollar amount on it. As you all know when spotify charges your account it doesnt put a dollar amount it just puts zero. Is there any way i can ge...
Community Legend
325 Views
1 replies
0 likes
My account has been charged twice for my Spotify Premium Account. Could you please refund it please!
My account has been charged twice for my Spotify Premium Account. Could you please refund it please!
Casual Listener
427 Views
3 replies
0 likes
I would like to delete my account. I unsubscribed but still get emails (even though I selected "never" for all email notifications. I do not wish to have an account, free or otherwise. How can my account be deleted?
I would like to delete my account. I unsubscribed but still get emails (even though I selected "never" for all email notifications. I do not wish to have an account, free or otherwise. How can my acc...
Community Legend
351 Views
1 replies
0 likes
Hey Hope somone out there can help me... I have a basic Spotify account and have purchased some Downloads. I wish to transfer these Downloads to my iTunes (so can listen on iPod) but can not work out how to do this. Some guidance would be much apprec...
Hey Hope somone out there can help me... I have a basic Spotify account and have purchased some Downloads. I wish to transfer these Downloads to my iTunes (so can listen o...
Community Legend
928 Views
3 replies
0 likes
I've resently realised that my ex-boyfriends spotify account is still payed by me. Even though i thought I took care of it 6 months ago.. I've tried contacting him, asking him to fix it, but he does not answer me or talk to me (he is pretty pissed). ...
I've resently realised that my ex-boyfriends spotify account is still payed by me. Even though i thought I took care of it 6 months ago.. I've tried contacting him, asking him to fix it, but he does ...
Community Legend
377 Views
1 replies
0 likes
Hello, Last weekend I subscribed to premium using the NUS discount, but for some reason it never showed on my account. I got a receipt from PayPal so I know I've paid for it, but the service never showed up on my account. I know there is a tech probl...
Hello, Last weekend I subscribed to premium using the NUS discount, but for some reason it never showed on my account. I got a receipt from PayPal so I know I've paid for it, but the service never ...
Community Legend
1014 Views
7 replies
0 likes
Hi, a long while ago I have deleted a facebook account and always logged in at Spotify with the Spotify login credentials. Now all Spotify notifications are sent to the email address used in the old (and deleted) Facebook Account. I want to change th...
Hi, a long while ago I have deleted a facebook account and always logged in at Spotify with the Spotify login credentials. Now all Spotify notifications are sent to the email address used in the old ...
Community Legend
20537 Views
7 replies
1 likes
I have for example the limitless ost no more... Where is it ? Thats
only one example !
Tracks are missing... who worked fine for months.
I have the unlimited acc.
What happens ?
Also, when for Gods
sake, will you implement the REPEAT ONLY TRACK button ?...
<br>I have for example the limitless ost no more... Where is it ? Thats only one example !<br>Tracks are missing... who worked fine for months. I have the unlimited acc.<br>What hap...
Community Legend
1198 Views
1 replies
0 likes
Hello, I've bought an €10 gift card around 2hours ago at an Albert Heijn. I tried to redeem my code but it says my code is invalid. I get this message: (It's Dutch) De Premium-code die je hebt opgegeven is ongeldig. Controleer of je de code correct h...
Hello, I've bought an €10 gift card around 2hours ago at an Albert Heijn. I tried to redeem my code but it says my code is invalid. I get this message: (It's Dutch) De Premium-code di...
318 Views
0 replies
0 likes
Buenos dias.estoy teniendo problemas con el pago.es el segundo mes que me cobrais doble y no se porque.no se si hay alguna manera de solucionar esto.no se como puedo contactar con alguien.intentare echar para atras los recibos de mas que m habeis cob...
Buenos dias.estoy teniendo problemas con el pago.es el segundo mes que me cobrais doble y no se porque.no se si hay alguna manera de solucionar esto.no se como puedo contactar con alguien.intentare e...
213 Views
0 replies
0 likes
Hi there, Before I subscribe to a Premium or Unlimited Spofity account, I'm trying to find out if I will be locked into a 12 month contract or if I can opt out before 12 months. I would ideally like to subscribe for six months - is this possible? Tha...
Hi there, Before I subscribe to a Premium or Unlimited Spofity account, I'm trying to find out if I will be locked into a 12 month contract or if I can opt out before 12 months. I would id...
Community Legend
5966 Views
1 replies
0 likes
hi ppl could sum1 pls help me ive bought myself a £10 voucher and decided to get 2 months of spotify unlimited it states i can download with this supscription so ive gone ahead and done it, well i'm able to listen to music just like i could before on...
hi ppl could sum1 pls help me ive bought myself a £10 voucher and decided to get 2 months of spotify unlimited it states i can download with this supscription so ive gone ahead and done it, wel...
Community Legend
1209 Views
9 replies
0 likes
Hi, Both my ipod and ipad decided to log me out of spotify the other day for some reason. I couldnt remember my passwork and so re-set it with no issues. When I now try to log in on my ipod, the username and password are correct as it signs me in for...
Hi, Both my ipod and ipad decided to log me out of spotify the other day for some reason. I couldnt remember my passwork and so re-set it with no issues. When I now try to log in on my ipod, the us...
Community Legend
540 Views
1 replies
0 likes
Hi all.. I just had to re-open my Faceok (just to login here) since i created my Spotify account with one. Plus i've sent two emails to support. none of which have responded. The issue is, i wish to close my Facebook account, but need it for this.......
Hi all.. I just had to re-open my Faceok (just to login here) since i created my Spotify account with one. Plus i've sent two emails to support. none of which have responded. Th...
Community Legend
409 Views
1 replies
0 likes
What happens when premium subscription is canceled?Does Spotify go back to just 2,5 hours a week of play with ads?Or does it return to 6 months of unlimited streaming with ads?Thanks for information.
What happens when premium subscription is canceled? Does Spotify go back to just 2,5 hours a week of play with ads? Or does it return to 6 months of unlimited streaming with ads? Thanks for ...
Community Legend
2333 Views
1 replies
0 likes
I'm away to reformat the hard disk of my macbook. I'm a premium customer and I use Spotify on my macbook and ipod touch.I was advised to "de-athorise" itunes before reformatting otherwise it causes problems with the number of devices allowed. Is this...
I'm away to reformat the hard disk of my macbook. I'm a premium customer and I use Spotify on my macbook and ipod touch. I was advised to "de-athorise" itunes before reformatting otherwise i...
Casual Listener
689 Views
2 replies
0 likes
Hey there I got the Pob Up, when I opened Spotify, my country listed in my profil is wrong (it is cause i moved from germany to austria) and that I should change it well I tried it numerous times but it won`t work. when i change it from GER to Austri...
Hey there I got the Pob Up, when I opened Spotify, my country listed in my profil is wrong (it is cause i moved from germany to austria) and that I should change it well I tried it ...
Community Legend
422 Views
1 replies
0 likes
