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Problem with Spotify Premium

Hello I've got a problem with my Spotify Account. I orderes a Premium Account April 2012 and canceled it September 2012. At my account settings I am listed as a spotify premium user, but I am NOT, I canceled the payment and the account. Now I want to...

Newbie

Hello   I've got a problem with my Spotify Account.   I orderes a Premium Account April 2012 and canceled it September 2012. At my account settings I am listed as a spotify premiu...

Peter__

Community Legend

403 Views

1 replies

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subscription

I have updated my payment information but keep getting a declined message, my card is active and has the funds needed, my account is set in the USA, and everything is set up correctly, however it won't go through and I cannot get my playlist, I am ve...

Newbie

I have updated my payment information but keep getting a declined message, my card is active and has the funds needed, my account is set in the USA, and everything is set up correctly, however it won...

Peter__

Community Legend

404 Views

1 replies

0 likes

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How do I share my local music on a collaborative playlist?

I want to add some of my local jams to a collab. playlist with some work buddies. But they're telling me they can't listen to anything local that I upload? Do I need to search for each track individually in the database and put the online version in ...

Newbie

I want to add some of my local jams to a collab. playlist with some work buddies. But they're telling me they can't listen to anything local that I upload?   Do I need to search for each tra...

Peter__

Community Legend

8804 Views

3 replies

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2 Subscriptions at the same time

Hi, I wanted to try out spotify premium for a month. I put in my credit card info for the free trial through the spotify desktop software but it said there had been an error. I then attempted to sign up for the free trial through the website but it s...

Newbie

Hi, I wanted to try out spotify premium for a month.  I put in my credit card info for the free trial through the spotify desktop software but it said there had been an error.  I then attem...

Peter__

Community Legend

483 Views

1 replies

0 likes

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48 hour trial over after 2 hours?

I got an email 2 hours after i signed up for my "48hour" Trial i get this email: Thanks for taking our 48-hour free trial. If you’d like more time to discover Spotify Premium, click the button to enjoy another 30 days on your mobile for free. And i c...

Newbie

I got an email 2 hours after i signed up for my "48hour" Trial i get this email:   Thanks for taking our 48-hour free trial. If you’d like more time to discover Spotify Premium, click the bu...

Peter__

Community Legend

411 Views

1 replies

0 likes

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Can I get the free 30 day Premium trial after being an Unlimited user?

Currently I'm an Spotify Free user. Previously (up to last July) I was an Unlimited user. Now I want to try the Premium service. I've never been a Premium user before (just "Unlimited"). But when I try clicking the little link at the top of the Spoti...

Casual Listener

Currently I'm an Spotify Free user. Previously (up to last July) I was an Unlimited user.   Now I want to try the Premium service. I've never been a Premium user before (just "Unlimited...

jjjjjj

Newbie

601 Views

3 replies

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Solved!! Deleted playlist in error !

By error and synch problems I deleted a playlist on my Ipad and when I turned it for synch again towards my computerthe playlist was taken away on the computer as well, can I retrieve this playlist in any way? My user name are: stefanrabt & Im a prem...

Casual Listener

By error and synch problems I deleted a playlist on my Ipad and when I turned it for synch again towards my computer the playlist was taken away on the computer as well, can I retrieve this playlist...

garw5982

Casual Listener

850 Views

3 replies

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PLAYLIST DISSAPEARDED

HELP!!!!! I HAD APLAYLIST BUILT UP OVER 3 YEARS AND THIS WEEKEND IT JUST VANISHED! IVE LOGGED BACK IN SEVERAL TIMES AND NOTHING?? CAN ANYONE PLEASE HELP

Regular

HELP!!!!!   I HAD APLAYLIST BUILT UP OVER 3 YEARS AND THIS WEEKEND IT JUST VANISHED!     IVE LOGGED BACK IN SEVERAL TIMES AND NOTHING??   CAN ANYONE PLEASE HELP &n...

chiswick123

Regular

397 Views

2 replies

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I want to delete my Facebook but keep my spotify premium account. What do I do?

I need to delete my facebook account however, I want to keep my premium account. What can I do? I dont really want to create a new FB account. Is there any way I can just create a Spotify account and get everything moved from the FB account to the ne...

Newbie

I need to delete my facebook account however, I want to keep my premium account. What can I do? I dont really want to create a new FB account. Is there any way I can just create a Spotify account and...

Stupify

Community Legend

740 Views

1 replies

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I can't delete a playlist from my merged account

Spotify helped me a couple of weeks ago with my 2 accounts (still don't know how that happened). You merged them together...which is great. But I see that I am now subscribed to playlists that I made...and I can't add songs to them. So...I can always...

Regular

  Spotify  helped me a couple of weeks ago with my 2 accounts (still don't know how that happened). You merged them together...which is great.     But I see that I am now su...

cynreed

Regular

657 Views

4 replies

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wrong facebook now left with 2 accounts

I have a current Spotify account which I pay for and have all my playlists sorted. I created a new Facebook and wanted to swap the account from the old Facebook to the new one but this hasn't worked at all. Could someone help me out transfer the prof...

Casual Listener

I have a current Spotify account which I pay for and have all my playlists sorted.    I created a new Facebook and wanted to swap the account from the old Facebook to the new one but th...

Peter__

Community Legend

346 Views

1 replies

0 likes

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SIMPLE QUESTION, Synchroniser 2 Ipod différents sur un même compte

Bonjour, Je voudrais acheter Sportify Premium ou Unlimited et je voudrais savoir si je pourrai synchroniser deux Ipod différent sur un unique compte.

Regular

Bonjour, Je voudrais acheter Sportify Premium ou Unlimited et je voudrais savoir si je pourrai synchroniser deux Ipod différent sur un unique compte.

Songbird25

Regular

1006 Views

11 replies

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Spotify & NUS not working?

Hi, For the last few months I have had the spotify unlimted subscription but now I am in 6th form I brought a NUS card. So when my month of spotify unlimited finished i stopped it by removing my payment information because i wanted the premium for a ...

Newbie

Hi, For the last few months I have had the spotify unlimted subscription but now I am in 6th form I brought a NUS card. So when my month of spotify unlimited finished i stopped it by removing my paym...

yohss

Regular

796 Views

4 replies

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GROTify

You've taken 2x £9.99 from my account, can't access Spotify premium, keep getting email updates in SPANISH... Emailed 'customer service' over a week ago. Nothing. Useless. Please refund me and cancel everything, otherwise I shall see you in the small...

Visitor

You've taken 2x £9.99 from my account, can't access Spotify premium, keep getting email updates in SPANISH... Emailed 'customer service' over a week ago. Nothing. Useless. Please refund me and ca...

329 Views

0 replies

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GROTify

Have been charged 2 x £9.99, can't access Spotify premium, keep receiving updates in SPANISH...!! Sent email a week ago. Is there anybody out there who gives a monkey's??? Less than impressed. Please contact me.

Visitor

Have been charged 2 x £9.99, can't access Spotify premium, keep receiving updates in SPANISH...!! Sent email a week ago. Is there anybody out there who gives a monkey's??? Less than impressed. Pleas...

306 Views

0 replies

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I keep getting logged out of desktop software, and mobile just exits

I can't use spotify on my desktop PC or mobile right now. The desktopsoftware wants me to log in, and then after a couple of seconds logs me out. The mobil app also ask me to log in, and after a couple of seconds it just exits the app. I've recently ...

Casual Listener

I can't use spotify on my desktop PC or mobile right now.   The desktopsoftware wants me to log in, and then after a couple of seconds logs me out. The mobil app also ask me to log in, and...

Sjoenne

Casual Listener

371 Views

1 replies

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Solved!! Premium account Hacked!

Hi this is the second time I write about this but i haven't got help from the spotify support... My spotify account maxpalm has been hacked I think, because when I try to reset the password by sending it to my mail I don't get a mail to my emailadres...

Regular

Hi this is the second time I write about this but i haven't got help from the spotify support... My spotify account maxpalm has been hacked I think, because when I try to reset the password by sendin...

Richard

Community Legend

1353 Views

7 replies

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Spotify everywhere but my Mac?

A few weeks ago, I posted about an issue I was having with the things I listen to not appearing on Facebook. I've continued looking through forums, trying to find a solution and I discovered that through mobile, it would post what station I was liste...

Casual Listener

A few weeks ago, I posted about an issue I was having with the things I listen to not appearing on Facebook. I've continued looking through forums, trying to find a solution and I discovered that thr...

276 Views

0 replies

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Wrong facebook account linked to my spotify account.

Please try somehting in my account as was done here: http://community.spotify.com/t5/Accounts-Subscriptions-and-Music/I-have-the-wrong-facebook-account-linked-to-my-spotify-account/m-p/67671#M8865

Newbie

Please try somehting in my account as was done here:    http://community.spotify.com/t5/Accounts-Subscriptions-and-Music/I-have-the-wrong-facebook-account-linked-to-my-spotify-account/m...

208 Views

0 replies

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