Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
This is content that is no longer relevant
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
776174 Views
18 replies
29 likes
2012-11-07 I pay for spotify premium and a few days later i'm checking my internet bank and see that spotify has taken money double up! I have send them an email but haven't got any answer yet.. And just wonder if this have happened to someone else t...
2012-11-07 I pay for spotify premium and a few days later i'm checking my internet bank and see that spotify has taken money double up! I have send them an email but haven't got any answer yet.. And ...
Community Legend
284 Views
1 replies
0 likes
Hi there, I have a business page for my pub that i access through my profile. Currently the songs i play show up on my profile and ideally i would like for them to show on my business page insted. is there anyway to do this?
Hi there, I have a business page for my pub that i access through my profile. Currently the songs i play show up on my profile and ideally i would like for them to show on my business page insted. ...
221 Views
0 replies
0 likes
Good afternoon, I recently 'detached' my account from my facebook by going through the 'preferences' option on the toolbar. Once I realized this was not something that I had thought it was, I was asked to re-log in. After doing so, all of my created ...
Good afternoon, I recently 'detached' my account from my facebook by going through the 'preferences' option on the toolbar. Once I realized this was not something that I had thought ...
346 Views
0 replies
0 likes
Just logged into my spotify account to find that everything is reset. I no longer have the playlists I made and my settings with facebook has gone. I was also required to re-do the guide process at the start of owning spotify as well as now being spa...
Just logged into my spotify account to find that everything is reset. I no longer have the playlists I made and my settings with facebook has gone. I was also required to re-do the guide p...
Community Legend
472 Views
1 replies
0 likes
This morning when i log in a advert comes up saying enjoy"discover new music" and then kicks me out of my account. i can't get to my music without this happening straight away.really annoying. why do i see so many issues with Spotify that aren't bein...
This morning when i log in a advert comes up saying enjoy"discover new music" and then kicks me out of my account. i can't get to my music without this happening straight away. really annoying. wh...
Community Legend
281 Views
1 replies
0 likes
Hello I've got a problem with my Spotify Account. I orderes a Premium Account April 2012 and canceled it September 2012. At my account settings I am listed as a spotify premium user, but I am NOT, I canceled the payment and the account. Now I want to...
Hello I've got a problem with my Spotify Account. I orderes a Premium Account April 2012 and canceled it September 2012. At my account settings I am listed as a spotify premiu...
Community Legend
346 Views
1 replies
0 likes
I have updated my payment information but keep getting a declined message, my card is active and has the funds needed, my account is set in the USA, and everything is set up correctly, however it won't go through and I cannot get my playlist, I am ve...
I have updated my payment information but keep getting a declined message, my card is active and has the funds needed, my account is set in the USA, and everything is set up correctly, however it won...
Community Legend
342 Views
1 replies
0 likes
I want to add some of my local jams to a collab. playlist with some work buddies. But they're telling me they can't listen to anything local that I upload? Do I need to search for each track individually in the database and put the online version in ...
I want to add some of my local jams to a collab. playlist with some work buddies. But they're telling me they can't listen to anything local that I upload? Do I need to search for each tra...
Community Legend
8141 Views
3 replies
1 likes
Hi, I wanted to try out spotify premium for a month. I put in my credit card info for the free trial through the spotify desktop software but it said there had been an error. I then attempted to sign up for the free trial through the website but it s...
Hi, I wanted to try out spotify premium for a month. I put in my credit card info for the free trial through the spotify desktop software but it said there had been an error. I then attem...
Community Legend
414 Views
1 replies
0 likes
I got an email 2 hours after i signed up for my "48hour" Trial i get this email: Thanks for taking our 48-hour free trial. If you’d like more time to discover Spotify Premium, click the button to enjoy another 30 days on your mobile for free. And i c...
I got an email 2 hours after i signed up for my "48hour" Trial i get this email: Thanks for taking our 48-hour free trial. If you’d like more time to discover Spotify Premium, click the bu...
Community Legend
340 Views
1 replies
0 likes
Currently I'm an Spotify Free user. Previously (up to last July) I was an Unlimited user. Now I want to try the Premium service. I've never been a Premium user before (just "Unlimited"). But when I try clicking the little link at the top of the Spoti...
Currently I'm an Spotify Free user. Previously (up to last July) I was an Unlimited user. Now I want to try the Premium service. I've never been a Premium user before (just "Unlimited...
Newbie
481 Views
3 replies
0 likes
By error and synch problems I deleted a playlist on my Ipad and when I turned it for synch again towards my computerthe playlist was taken away on the computer as well, can I retrieve this playlist in any way? My user name are: stefanrabt & Im a prem...
By error and synch problems I deleted a playlist on my Ipad and when I turned it for synch again towards my computer the playlist was taken away on the computer as well, can I retrieve this playlist...
Casual Listener
734 Views
3 replies
0 likes
HELP!!!!! I HAD APLAYLIST BUILT UP OVER 3 YEARS AND THIS WEEKEND IT JUST VANISHED! IVE LOGGED BACK IN SEVERAL TIMES AND NOTHING?? CAN ANYONE PLEASE HELP
HELP!!!!! I HAD APLAYLIST BUILT UP OVER 3 YEARS AND THIS WEEKEND IT JUST VANISHED! IVE LOGGED BACK IN SEVERAL TIMES AND NOTHING?? CAN ANYONE PLEASE HELP &n...
Regular
313 Views
2 replies
0 likes
I need to delete my facebook account however, I want to keep my premium account. What can I do? I dont really want to create a new FB account. Is there any way I can just create a Spotify account and get everything moved from the FB account to the ne...
I need to delete my facebook account however, I want to keep my premium account. What can I do? I dont really want to create a new FB account. Is there any way I can just create a Spotify account and...
Community Legend
684 Views
1 replies
0 likes
Spotify helped me a couple of weeks ago with my 2 accounts (still don't know how that happened). You merged them together...which is great. But I see that I am now subscribed to playlists that I made...and I can't add songs to them. So...I can always...
Spotify helped me a couple of weeks ago with my 2 accounts (still don't know how that happened). You merged them together...which is great. But I see that I am now su...
Regular
520 Views
4 replies
0 likes
I have a current Spotify account which I pay for and have all my playlists sorted. I created a new Facebook and wanted to swap the account from the old Facebook to the new one but this hasn't worked at all. Could someone help me out transfer the prof...
I have a current Spotify account which I pay for and have all my playlists sorted. I created a new Facebook and wanted to swap the account from the old Facebook to the new one but th...
Community Legend
277 Views
1 replies
0 likes
Casual Listener
2224 Views
5 replies
0 likes
Bonjour, Je voudrais acheter Sportify Premium ou Unlimited et je voudrais savoir si je pourrai synchroniser deux Ipod différent sur un unique compte.
Bonjour, Je voudrais acheter Sportify Premium ou Unlimited et je voudrais savoir si je pourrai synchroniser deux Ipod différent sur un unique compte.
Regular
705 Views
11 replies
0 likes
Hi, For the last few months I have had the spotify unlimted subscription but now I am in 6th form I brought a NUS card. So when my month of spotify unlimited finished i stopped it by removing my payment information because i wanted the premium for a ...
Hi, For the last few months I have had the spotify unlimted subscription but now I am in 6th form I brought a NUS card. So when my month of spotify unlimited finished i stopped it by removing my paym...
Regular
657 Views
4 replies
0 likes
You've taken 2x £9.99 from my account, can't access Spotify premium, keep getting email updates in SPANISH... Emailed 'customer service' over a week ago. Nothing. Useless. Please refund me and cancel everything, otherwise I shall see you in the small...
You've taken 2x £9.99 from my account, can't access Spotify premium, keep getting email updates in SPANISH... Emailed 'customer service' over a week ago. Nothing. Useless. Please refund me and ca...
283 Views
0 replies
0 likes
