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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

776384 Views

18 replies

29 likes

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GROTify

Have been charged 2 x £9.99, can't access Spotify premium, keep receiving updates in SPANISH...!! Sent email a week ago. Is there anybody out there who gives a monkey's??? Less than impressed. Please contact me.

Visitor

Have been charged 2 x £9.99, can't access Spotify premium, keep receiving updates in SPANISH...!! Sent email a week ago. Is there anybody out there who gives a monkey's??? Less than impressed. Pleas...

253 Views

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I keep getting logged out of desktop software, and mobile just exits

I can't use spotify on my desktop PC or mobile right now. The desktopsoftware wants me to log in, and then after a couple of seconds logs me out. The mobil app also ask me to log in, and after a couple of seconds it just exits the app. I've recently ...

Casual Listener

I can't use spotify on my desktop PC or mobile right now.   The desktopsoftware wants me to log in, and then after a couple of seconds logs me out. The mobil app also ask me to log in, and...

Sjoenne

Casual Listener

295 Views

1 replies

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Solved!! Premium account Hacked!

Hi this is the second time I write about this but i haven't got help from the spotify support... My spotify account maxpalm has been hacked I think, because when I try to reset the password by sending it to my mail I don't get a mail to my emailadres...

Regular

Hi this is the second time I write about this but i haven't got help from the spotify support... My spotify account maxpalm has been hacked I think, because when I try to reset the password by sendin...

Richard

Community Legend

1089 Views

7 replies

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Spotify everywhere but my Mac?

A few weeks ago, I posted about an issue I was having with the things I listen to not appearing on Facebook. I've continued looking through forums, trying to find a solution and I discovered that through mobile, it would post what station I was liste...

Casual Listener

A few weeks ago, I posted about an issue I was having with the things I listen to not appearing on Facebook. I've continued looking through forums, trying to find a solution and I discovered that thr...

220 Views

0 replies

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Wrong facebook account linked to my spotify account.

Please try somehting in my account as was done here: http://community.spotify.com/t5/Accounts-Subscriptions-and-Music/I-have-the-wrong-facebook-account-linked-to-my-spotify-account/m-p/67671#M8865

Newbie

Please try somehting in my account as was done here:    http://community.spotify.com/t5/Accounts-Subscriptions-and-Music/I-have-the-wrong-facebook-account-linked-to-my-spotify-account/m...

176 Views

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How do I make the emails stop.

I can't delete with the emails I get from this site. I made an account to listen to ONE person's song from my school, and now I get emails whenever someone joins, whenever someone adds a track, etc. I go to edit profile settings and change all the em...

Newbie

I can't delete with the emails I get from this site.  I made an account to listen to ONE person's song from my school, and now I get emails whenever someone joins, whenever someone adds a track,...

spotify12345

Newbie

564 Views

2 replies

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Contacts format

Hi, My contacts name are "11004456" and not the real name of them such as on facebook .... I would like to replace those codes by their real names... could you help ??!

Regular

Hi,   My contacts name are "11004456" and not the real name of them such as on facebook ....   I would like to replace those codes by their real names... could you help ??!

Peter__

Community Legend

525 Views

4 replies

0 likes

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Switch from Unlimited to Premium.

Hello, I'm trying to switch my account to premium. I now have the 1 month free premium and in 3 day's it wil transfer 5,- from my bank and switch to unlimited. However, I want them to take 10,- and stay with premium, but I can't figure out how to do ...

Newbie

Hello,   I'm trying to switch my account to premium. I now have the 1 month free premium and in 3 day's it wil transfer 5,- from my bank and switch to unlimited. However, I want them to ...

Peter__

Community Legend

603 Views

1 replies

0 likes

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Cannot access Premium account

I thought I upgraded from my current account but may in fact have created a new account which I now cannot access - any solutions? I received a confirmation email with a reference number but when I logged in it was the same free account I had before....

Casual Listener

  I thought I upgraded from my current account but may in fact have created a new account which I now cannot access - any solutions? I received a confirmation email with a reference number...

Peter__

Community Legend

445 Views

1 replies

0 likes

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Can't change profile settings

I'm getting too many emails when someone updates their playlists for example. I don't want them, so I set it to "Never" when editing my profile. When I hit "Save", I get the message that my profile was updated, but it's not! It is still on "Immediate...

Newbie

I'm getting too many emails when someone updates their playlists for example. I don't want them, so I set it to "Never" when editing my profile. When I hit "Save", I get the message that my profile...

267 Views

0 replies

2 likes

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Multiple artist name issue + Facebook page music linked catalog issue

Hi!There are 2 artists named Goloka.The album linked below is the only one attached to our group.It would be very nice to get away from the link with the other group if possible.And also, to get the music into our facebook page.Could you help out ple...

Casual Listener

Hi! There are 2 artists named Goloka. The album linked below is the only one attached to our group. It would be very nice to get away from the link with the other group if possible. And also, to ...

thecastrosmusic

Newbie

573 Views

1 replies

1 likes

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Unlink Facebook

I never had Spotify linked to my FB account and suddenly it is.Now, I've tried to be nice about this. But honestly, I'm posted two times besides this one about the same problem. I never got any sort of responce and this is stupidly ridiculous. I don'...

Casual Listener

I never had Spotify linked to my FB account and suddenly it is. Now, I've tried to be nice about this. But honestly, I'm posted two times besides this one about the same problem. I never got any sor...

Stupify

Community Legend

955 Views

2 replies

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"tienes 48 horas sobrante de tu prueba" (!?) soy premium!!!

Hola a todos Soy premium, pero en el movil hoy me ha aparecido el siguiente mensaje: "tienes 48 horas sobrante de tu prueba". Hasta ahora nunca me había pasado algo parecido. Ya he probado a salir de mi cuenta y volver a entrar, pero el problema pers...

Newbie

Hola a todos   Soy premium, pero en el movil hoy me ha aparecido el siguiente mensaje: "tienes 48 horas sobrante de tu prueba". Hasta ahora nunca me había pasado algo parecido. Ya he probado...

3383 Views

0 replies

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I'm from Argentina but country says USA.

I'd like to change my country from USA as i got from loggin in from FB to Argentina, but cant change the option, it's locked in USA. Should i contact support or ill be able to change once the service is available in South America (which hopefully wil...

Newbie

I'd like to change my country from USA as i got from loggin in from FB to Argentina, but cant change the option, it's locked in USA. Should i contact support or ill be able to change once the service...

Rocio

Spotify Legend

1129 Views

4 replies

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Problem logging on android

Iv'e just purchased premium to be able to play music on my mobile. set up the account and set it up with facebook but as i log in on my android phone i get the problem "cannot merge accounts" and i can't logon Anyone know a fix? Thanks

Newbie

Iv'e just purchased premium to be able to play music on my mobile. set up the account and set it up with facebook but as i log in on my android phone i get the problem "cannot merge accounts" and i c...

Liam

Community Legend

413 Views

2 replies

0 likes

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Please help! CAN'T UPGRADE

hello. I can not upgrade my account to premium and I know why. Have an old e-mail registered, which is removed. Use to login with Facebook username and password. My "Facebook Password" does not work when I want to upgrade. And I can not change the pa...

Newbie

hello.   I can not upgrade my account to premium and I know why. Have an old e-mail registered, which is removed. Use to login with Facebook username and password.   My "Facebook ...

Liam

Community Legend

261 Views

2 replies

0 likes

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Password reset email not arriving?...

Hello everyone - I need your help because I have just got myself a lovely set of Sonos kit and I cannot link my Spotify account to it??!! It seems from reading other posts, that there maybe a related issue due to my Spotify account being linked to my...

Casual Listener

Hello everyone - I need your help because I have just got myself a lovely set of Sonos kit and I cannot link my Spotify account to it??!!   It seems from reading other posts, that there mayb...

chris86

Newbie

918 Views

6 replies

0 likes

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Just downloaded a track from Spitify and it doesn't work

Hi all, I downloaded a track yesterday and it doesn't play at all. No use copying it to any other music folder, it simply is not working (in Spotify, nor Itunes or whatever program). So it seems the download is crippled. How do i restore it? It also ...

Newbie

Hi all,   I downloaded a track yesterday and it doesn't play at all. No use copying it to any other music folder, it simply is not working (in Spotify, nor Itunes or whatever program). So it...

Jude

Spotify Legend

385 Views

1 replies

0 likes

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Why is Way to End no longer on Spotify?

Why is Way to End's album Desecrated Internal Journey unavailable?

Casual Listener

Why is Way to End's album Desecrated Internal Journey unavailable?

Jude

Spotify Legend

273 Views

1 replies

0 likes

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Format M4a

Bonjour, J'écoute toute ma musique personnelle sur Spotify. Depuis que j'ai formaté mon pc (je ne sais pas s'il y a un lien), presque tous mes morceaux sont au format M4A, et je n'arrive plus à les lire avec Spotify. J'ai téléchargé un convertisseur ...

Newbie

Bonjour, J'écoute toute ma musique personnelle sur Spotify. Depuis que j'ai formaté mon pc (je ne sais pas s'il y a un lien), presque tous mes morceaux sont au format M4A, et je n'arrive plus à les...

398 Views

0 replies

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