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Contacts format

Hi, My contacts name are "11004456" and not the real name of them such as on facebook .... I would like to replace those codes by their real names... could you help ??!

Regular

Hi,   My contacts name are "11004456" and not the real name of them such as on facebook ....   I would like to replace those codes by their real names... could you help ??!

Peter__

Community Legend

692 Views

4 replies

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Switch from Unlimited to Premium.

Hello, I'm trying to switch my account to premium. I now have the 1 month free premium and in 3 day's it wil transfer 5,- from my bank and switch to unlimited. However, I want them to take 10,- and stay with premium, but I can't figure out how to do ...

Newbie

Hello,   I'm trying to switch my account to premium. I now have the 1 month free premium and in 3 day's it wil transfer 5,- from my bank and switch to unlimited. However, I want them to ...

Peter__

Community Legend

684 Views

1 replies

0 likes

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  • 1 replies
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Cannot access Premium account

I thought I upgraded from my current account but may in fact have created a new account which I now cannot access - any solutions? I received a confirmation email with a reference number but when I logged in it was the same free account I had before....

Casual Listener

  I thought I upgraded from my current account but may in fact have created a new account which I now cannot access - any solutions? I received a confirmation email with a reference number...

Peter__

Community Legend

525 Views

1 replies

0 likes

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  • 1 replies
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Can't change profile settings

I'm getting too many emails when someone updates their playlists for example. I don't want them, so I set it to "Never" when editing my profile. When I hit "Save", I get the message that my profile was updated, but it's not! It is still on "Immediate...

Newbie

I'm getting too many emails when someone updates their playlists for example. I don't want them, so I set it to "Never" when editing my profile. When I hit "Save", I get the message that my profile...

329 Views

0 replies

2 likes

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Multiple artist name issue + Facebook page music linked catalog issue

Hi!There are 2 artists named Goloka.The album linked below is the only one attached to our group.It would be very nice to get away from the link with the other group if possible.And also, to get the music into our facebook page.Could you help out ple...

Casual Listener

Hi! There are 2 artists named Goloka. The album linked below is the only one attached to our group. It would be very nice to get away from the link with the other group if possible. And also, to ...

thecastrosmusic

Newbie

661 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Unlink Facebook

I never had Spotify linked to my FB account and suddenly it is.Now, I've tried to be nice about this. But honestly, I'm posted two times besides this one about the same problem. I never got any sort of responce and this is stupidly ridiculous. I don'...

Casual Listener

I never had Spotify linked to my FB account and suddenly it is. Now, I've tried to be nice about this. But honestly, I'm posted two times besides this one about the same problem. I never got any sor...

Stupify

Community Legend

1074 Views

2 replies

0 likes

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"tienes 48 horas sobrante de tu prueba" (!?) soy premium!!!

Hola a todos Soy premium, pero en el movil hoy me ha aparecido el siguiente mensaje: "tienes 48 horas sobrante de tu prueba". Hasta ahora nunca me había pasado algo parecido. Ya he probado a salir de mi cuenta y volver a entrar, pero el problema pers...

Newbie

Hola a todos   Soy premium, pero en el movil hoy me ha aparecido el siguiente mensaje: "tienes 48 horas sobrante de tu prueba". Hasta ahora nunca me había pasado algo parecido. Ya he probado...

3432 Views

0 replies

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I'm from Argentina but country says USA.

I'd like to change my country from USA as i got from loggin in from FB to Argentina, but cant change the option, it's locked in USA. Should i contact support or ill be able to change once the service is available in South America (which hopefully wil...

Newbie

I'd like to change my country from USA as i got from loggin in from FB to Argentina, but cant change the option, it's locked in USA. Should i contact support or ill be able to change once the service...

Rocio

Spotify Legend

1401 Views

4 replies

0 likes

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Problem logging on android

Iv'e just purchased premium to be able to play music on my mobile. set up the account and set it up with facebook but as i log in on my android phone i get the problem "cannot merge accounts" and i can't logon Anyone know a fix? Thanks

Newbie

Iv'e just purchased premium to be able to play music on my mobile. set up the account and set it up with facebook but as i log in on my android phone i get the problem "cannot merge accounts" and i c...

Liam

Community Legend

519 Views

2 replies

0 likes

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Please help! CAN'T UPGRADE

hello. I can not upgrade my account to premium and I know why. Have an old e-mail registered, which is removed. Use to login with Facebook username and password. My "Facebook Password" does not work when I want to upgrade. And I can not change the pa...

Newbie

hello.   I can not upgrade my account to premium and I know why. Have an old e-mail registered, which is removed. Use to login with Facebook username and password.   My "Facebook ...

Liam

Community Legend

359 Views

2 replies

0 likes

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  • 2 replies
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Password reset email not arriving?...

Hello everyone - I need your help because I have just got myself a lovely set of Sonos kit and I cannot link my Spotify account to it??!! It seems from reading other posts, that there maybe a related issue due to my Spotify account being linked to my...

Casual Listener

Hello everyone - I need your help because I have just got myself a lovely set of Sonos kit and I cannot link my Spotify account to it??!!   It seems from reading other posts, that there mayb...

chris86

Newbie

1131 Views

6 replies

0 likes

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Just downloaded a track from Spitify and it doesn't work

Hi all, I downloaded a track yesterday and it doesn't play at all. No use copying it to any other music folder, it simply is not working (in Spotify, nor Itunes or whatever program). So it seems the download is crippled. How do i restore it? It also ...

Newbie

Hi all,   I downloaded a track yesterday and it doesn't play at all. No use copying it to any other music folder, it simply is not working (in Spotify, nor Itunes or whatever program). So it...

Jude

Spotify Legend

458 Views

1 replies

0 likes

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Why is Way to End no longer on Spotify?

Why is Way to End's album Desecrated Internal Journey unavailable?

Casual Listener

Why is Way to End's album Desecrated Internal Journey unavailable?

Jude

Spotify Legend

359 Views

1 replies

0 likes

  • 359 Views
  • 1 replies
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Format M4a

Bonjour, J'écoute toute ma musique personnelle sur Spotify. Depuis que j'ai formaté mon pc (je ne sais pas s'il y a un lien), presque tous mes morceaux sont au format M4A, et je n'arrive plus à les lire avec Spotify. J'ai téléchargé un convertisseur ...

Newbie

Bonjour, J'écoute toute ma musique personnelle sur Spotify. Depuis que j'ai formaté mon pc (je ne sais pas s'il y a un lien), presque tous mes morceaux sont au format M4A, et je n'arrive plus à les...

467 Views

0 replies

0 likes

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How do I disconnect my Spotify account from my Facebook account?

I don't want the two together, I'm a private person and I don't want the two connected anymore but can't figure out how. Spotify seems to only want these two connected and I can't find the answer anywhere. If I can't figure out how, I'm just going to...

Casual Listener

I don't want the two together, I'm a private person and I don't want the two connected anymore but can't figure out how. Spotify seems to only want these two connected and I can't find the answer any...

Stupify

Community Legend

3996 Views

3 replies

0 likes

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please delete my account

i would like to delete my account and be totally unaffiliated with spotify but nothing works. i have tried and tried again but nothing i can do will remove my account, any help would be welcome

Newbie

i would like to delete my account and be totally unaffiliated with spotify but nothing works. i have tried and tried again but nothing i can do will remove my account, any help would be welcome

Liam

Community Legend

371 Views

1 replies

0 likes

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  • 1 replies
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charged twice

Hi When i re opened my premium account i was charged twice. I received two emails from spotify and pay pal of my order confirmation. How.do i muchsort this out as i don't want to be charged twice each month i only have one account. Thank you.

Newbie

Hi When i re opened my premium account i was charged twice. I received two emails from spotify and pay pal of my order confirmation. How.do i muchsort this out as i don't want to be charged twice...

Peter__

Community Legend

353 Views

1 replies

0 likes

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Spotify Will Not Let Me Cancel

I am attempting to cancel spotify as I had a free trial and don't really use it at all. However the website will not let me cancel, which is pretty infuriating. When I get to the confirm password page it shows the error message: "Oops! Something went...

Newbie

I am attempting to cancel spotify as I had a free trial and don't really use it at all.  However the website will not let me cancel, which is pretty infuriating.   When I get to the con...

Jude

Spotify Legend

1004 Views

3 replies

0 likes

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Solved!! Should I be getting ads?

I've just joined spotify today and was told by a friend that when you join, it's ads free for the first 6 months but I've just has two ads appear.

Casual Listener

I've just joined spotify today and was told by a friend that when you join, it's ads free for the first 6 months but I've just has two ads appear.

Peter__

Community Legend

982 Views

5 replies

0 likes

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  • 5 replies
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sporty giftcard code not working

my spory giftcard code are not working what will i do

Newbie

my spory giftcard code are not working what will i do

Peter__

Community Legend

494 Views

1 replies

0 likes

  • 494 Views
  • 1 replies
  • 0 likes