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Continue to get charged!

I canceled my subscription online 2 months ago, but it never went through. I cannot cancel, because when I "verify" with my Facebook login, the page just goes blank! It seems as though the known 'bug' is purposely not fixed so people are unable to ca...

Newbie

I canceled my subscription online 2 months ago, but it never went through. I cannot cancel, because when I "verify" with my Facebook login, the page just goes blank! It seems as though the known 'bug...

meahtenoha

Spotify

296 Views

1 replies

0 likes

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regretted payment

hi I would show my friend how to buy premium and I was expecting a "confirm purchase" key, so i just went on showing him what to do, but suddently it said payment confirmed and I was charged for one mouth premium. Is there any chance for me to get my...

Newbie

hi    I would show my friend how to buy premium and I was expecting a "confirm purchase" key, so i just went on showing him what to do, but suddently it said payment confirmed and I was...

Liam

Community Legend

505 Views

2 replies

0 likes

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Deleting Stations

Do you have an estimate when we will be able to delete stations? this is a constant prblem with many users. dont know why we dont have the ability to do so. I want to upgrade to premium too and wont do so until i can delete unwanted stations. If I de...

Newbie

Do you have an estimate when we will be able to delete stations? this is a constant prblem with many users. dont know why we dont have the ability to do so. I want to upgrade to premium too and wont ...

badass_llama

Casual Listener

394 Views

1 replies

0 likes

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Country problem with prenium account

Hey guys, I'm a french living in China, and just refilled my account after 1 month without using it. I switched to prenium account several hours ago and I still cannot access my account, I keep receiving this error message when trying to login: 'you ...

Newbie

Hey guys,   I'm a french living in China, and just refilled my account after 1 month without using it. I switched to prenium account several hours ago and I still cannot access my account,&n...

arnaud94

Newbie

646 Views

1 replies

0 likes

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Cancelled my spotify premium account a day before renewal, still charged me $9.99!

I've sent a couple of contact forms and communities posts, still no replies. My spotify premium was going to renew on 10/28/12.I cancelled it about an hour ago at 10:49 P.M. here in Meridian, MS. It is still 10/27/12 as of right now here, and it is 1...

Casual Listener

I've sent a couple of contact forms and communities posts, still no replies. My spotify premium was going to renew on 10/28/12. I cancelled it about an hour ago at 10:49 P.M. here in Meridian, MS. ...

Peter__

Community Legend

1056 Views

4 replies

0 likes

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Permanently Offline after moving overseas

Hi, I joined spotify in Australia and my account no longer works (permanently in offline mode) now that I am in the UK. I have already updated my account location but I'm still unable to go online. How can I fix this and still continue to use the fre...

Newbie

Hi,   I joined spotify in Australia and my account no longer works (permanently in offline mode) now that I am in the UK. I have already updated my account location but I'm still u...

Peter__

Community Legend

576 Views

2 replies

0 likes

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2 spotify accounts and 2 differend facebooks :/

I once made another spotify & facebook account becausemy offer for premium membership almost got to an end to activate it, I disabled my 6 month premium membership for it butthen i readed that i needed to wait till end of the month, wich would take t...

Newbie

I once made another spotify & facebook account because my offer for premium membership almost got to an end to activate it, I disabled my 6 month premium membership for it but then i readed tha...

Sam

Spotify

363 Views

1 replies

0 likes

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Solved!! De-activating someone else's account from my apple mac

Hi there, Someone installed thier spotifiy account on my apple mac without permission! I want to uninstall theirs and install my own but don't know how. If I try to download Spotify it simply opens up the account that I would like to get rid of. Can ...

Newbie

Hi there,   Someone installed thier spotifiy account on my apple mac without permission!  I want to uninstall theirs and install my own but don't know how.  If I try to download Sp...

Sam

Spotify

483 Views

1 replies

0 likes

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Solved!! subscription payment failure: payment details updated

hi - my monthly payment for spotify premium was unable to process as i hadn't updated my new card details ... i have since updated my details on the account page, will spotify try and charge me again in a few days? ... thanks to anyone who can help

Newbie

hi - my monthly payment for spotify premium was unable to process as i hadn't updated my new card details ...   i have since updated my details on the account page, will spotify try and char...

Peter__

Community Legend

632 Views

1 replies

0 likes

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New account linked with Facebook?

Hi there, My spotify was used last night with another account, as a friend wished to show me some music. When I came to log in today with my facebook details (which I have always used) all of my previous playlists and starred songs have disappeared. ...

Newbie

Hi there,   My spotify was used last night with another account, as a friend wished to show me some music. When I came to log in today with my facebook details (which I have always used) all...

Sam

Spotify

376 Views

2 replies

0 likes

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Error on download

Hello, I am trying to download one of my list to purchase but everytime i introduce my password, the sistem sais there is an error for an incorrecte password. I have resert the password several times, but when I try again, apears the same error. How ...

Newbie

Hello, I am trying to download one of my list to purchase but everytime i introduce my password, the sistem sais there is an error for an incorrecte password. I have resert the password several times...

Peter__

Community Legend

390 Views

1 replies

0 likes

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says i need premium, but i have one.

Yesterday i bought the premium subscription. And when using the app, it says i need to upgrade. I press the get premium and it redirects me to a webpage that says i already have a premium subscription. I have logged out and in several times.

Newbie

Yesterday i bought the premium subscription. And when using the app, it says i need to upgrade. I press the get premium and it redirects me to a webpage that says i already have a premium subscriptio...

Peter__

Community Legend

623 Views

1 replies

0 likes

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Solved!! Deleting my fb, but have spotify premium

I need to delete my Facebook, I don't use it and had a massive security breach with it. I love my spotify though and don't want to get rid. When I go on spotify it says log in with user details can I do that?

Visitor

I need to delete my Facebook, I don't use it and had a massive security breach with it. I love my spotify though and don't want to get rid. When I go on spotify it says log in with user details can I...

Liam

Community Legend

572 Views

1 replies

0 likes

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Payment !

Hey! I got a problem buying spotify unlimited. When I try to buy It connects to my facebook (My account is through facebook) and then I have to log in and the I come back to the payment site and it says it isnt working? I am using visa electron card....

Newbie

Hey! I got a problem buying spotify unlimited. When I try to buy It connects to my facebook (My account is through facebook) and then I have to log in and the I come back to the payment site and it s...

Sam

Spotify

331 Views

1 replies

0 likes

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Solved!! Italy

Hi there, I am a new user, so please forgive me if I've asked this in the wrong forum. I have some friends who live in Italy who want to join Spotify. Is this possible? Is Spotify available in Italy yet? I have read previous posts about Italy but I c...

Casual Listener

Hi there, I am a new user, so please forgive me if I've asked this in the wrong forum.   I have some friends who live in Italy who want to join Spotify.  Is this possible?  Is Spotif...

Siestagirl

Casual Listener

881 Views

2 replies

0 likes

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Solved!! My playlists and starred songs are GONE

Ever since the most recent update, I've had to not only log in to spotify with my facebook details, but an additional popup comes up where I have to log in AGAIN. I entered my facebook credentials and it didn't work (gave me an invalid username/passw...

Casual Listener

Ever since the most recent update, I've had to not only log in to spotify with my facebook details, but an additional popup comes up where I have to log in AGAIN.  I entered my facebook credenti...

jamyface

Casual Listener

778 Views

4 replies

0 likes

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Bob Dylan Invasion

For some reason, Spotify chooses to play a song at random from the Bob Dylan collection after every song i ask to play. If i dont click back on the album of songs i would like to hear it will just continously play Bob Dylan. Its getting really annoyi...

Newbie

For some reason, Spotify chooses to play a song at random from the Bob Dylan collection after every song i ask to play. If i dont click back on the album of songs i would like to hear it will just co...

520 Views

0 replies

0 likes

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log in troubles

i want to retrieve my password via email for spotify log in and not facebook as i am trying to link with sonos system!! can anyone help???

Newbie

i want to retrieve my password via email for spotify log in and not facebook as i am trying to link with sonos system!! can anyone help???

Sam

Spotify

563 Views

1 replies

0 likes

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cant log in

done everything and cant log in anymore

Regular

done everything and cant log in anymore

amandajwilliams

Regular

937 Views

4 replies

0 likes

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Right facebook account, wrong spotify account.

I wish to cancel my subscription however as this account was made years ago it won't let me use my facebook log in (even though I've been using this to log in for years now) and I can't remember the original password and don't have access to the orig...

Newbie

I wish to cancel my subscription however as this account was made years ago it won't let me use my facebook log in (even though I've been using this to log in for years now) and I can't remember the ...

Peter__

Community Legend

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
  • 0 likes