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Customer Service tells me to come here instead of deleting account as instructed

According to the website, I must write to customer service to get my account deleted. This I did last night, but instead of abiding by my wishes, they wrote to me with a no-reply form letter telling me to colme here for a solution to my "problem." I ...

Newbie

According to the website, I must write to customer service to get my account deleted. This I did last night, but instead of abiding by my wishes, they wrote to me with a no-reply form letter telling ...

David

Spotify Legend

395 Views

1 replies

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Tracks are miss-labeled

The following album has several tracks which are mislabeled: Lucky Man – Squawk

Newbie

The following album has several tracks which are mislabeled:     Lucky Man – Squawk

278 Views

0 replies

0 likes

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cant get spotify to work

I have been paying for spotify thru paypal it went out of my account in aug and sept and sent to spotify premium, but i have not been able to access it. my paypal payment details say i have paid for premium but when i go on to my spotify act it says ...

Casual Listener

I have been paying for spotify thru paypal it went out of my account in aug and sept and sent to spotify premium, but  i have not been able to access it. my paypal payment details sa...

Didz

Casual Listener

653 Views

2 replies

0 likes

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Lost NUS discount after changing card details too late

I changed cards with my bank and forgot to update my Spotify account. I was previously paying the discounted rate of £4.99 per month through my NUS extra card. However, now I only have the option to re-sign to Premium at £9.99 per month. How can I re...

Newbie

I changed cards with my bank and forgot to update my Spotify account. I was previously paying the discounted rate of £4.99 per month through my NUS extra card. However, now I only have the option to ...

Sam

Spotify

402 Views

1 replies

0 likes

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I cant login to my account tru fb to pay for premium

I am so frustrated! Ive tried a billion times to get premium but I cant even login. I am so close to getting rid of spotify! This is horrible!!!

Newbie

I am so frustrated! Ive tried a billion times to get premium but I cant even login. I am so close to getting rid of spotify! This is horrible!!!

Sam

Spotify

300 Views

1 replies

0 likes

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All my playlists are gone!

Please help. I was having difficulty signing in and finally after signing in with Facebook I realize all my playlists I've created are gone and there are playlists there that I've never seen before?! Hope you can help

Newbie

Please help. I was having difficulty signing in and finally after signing in with Facebook I realize all my playlists I've created are gone and there are playlists there that I've never seen before?!...

Sam

Spotify

332 Views

1 replies

0 likes

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wrong pasword wron email

I have got a new email and my old one was hacked so i have no acess to it.I wan`t to change my pasword back but that is impossible as the url to reset my pasword comes to my old email.I have tryde support but it seems like they answer to my old email...

Newbie

I have got a new email and my old one was hacked so i have no acess to it. I wan`t to change my pasword back but that is impossible as the url to reset my pasword comes to my old email. I have tryd...

meahtenoha

Spotify

401 Views

1 replies

0 likes

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Solved!! spotify credentials and facebook

Hello, I have a facebook spotify account, and a spotify credentials account, now I want to have my spotify account linked to facebook. So everything in my facebook account will go to the spotify account! Is this possible? And how? Thanks in advance /...

Casual Listener

Hello,   I have a facebook spotify account, and a spotify credentials account,   now I want to have my spotify account linked to facebook. So everything in my facebook account will ...

meahtenoha

Spotify

622 Views

1 replies

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Newbie

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meahtenoha

Spotify

561 Views

1 replies

0 likes

Account
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Solved!! Paid for Spotify Premium but still playing ads

What is going on?I am currenlty on 1st day of trial for the Spotify Premium (just activated) but it is still playing adverts. If this is what it's going to be then i should have cancelled my subscription before the 30 day period ends. Anyone experien...

Casual Listener

What is going on? I am currenlty on 1st day of trial for the Spotify Premium (just activated) but it is still playing adverts. If this is what it's going to be then i should have cancelled my subscr...

meahtenoha

Spotify

118170 Views

10 replies

16 likes

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  • 10 replies
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Cannot Log in on any system

Hi. There's another post from someone with a similar issue, and their issue is unresolved. So here I go.. I cannot log in to spotify on my iPhone, MacBook, or Windows computer. iPhone: When trying to log-in through Facebook, my Facebook app opens and...

Newbie

Hi.    There's another post from someone with a similar issue, and their issue is unresolved.  So here I go..   I cannot log in to spotify on my iPhone, MacBook, or Window...

jemaxwell7

Casual Listener

933 Views

4 replies

0 likes

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want to close FB

I want to close my FB account but do not want to lose my spotify premium account. Is there a way to transfer my playlists over to a new account or to update my current account so I can close my FB? As Kathy Bates would say in "The Waterboy", "Faceboo...

Newbie

I want to close my FB account but do not want to lose my spotify premium account. Is there a way to transfer my playlists over to a new account or to update my current account so I can close my FB? A...

emme

Newbie

760 Views

1 replies

1 likes

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Billed for both accounts even though I've upgraded!

This seems to be a common thread on here... But I’ve just recently upgraded my account from Unlimited to Premium on my iPhone. Just checked my bank account online and I’m still getting charged for both accounts. Is this an Issue I can get restored or...

Newbie

This seems to be a common thread on here... But I’ve just recently upgraded my account from Unlimited to Premium on my iPhone. Just checked my bank account online and I’m still getting charged for bo...

David

Spotify Legend

343 Views

1 replies

0 likes

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Offline

HI - I hope someone can help. I am not exactly sure what the Available Offline option means? Thanks

Newbie

HI - I hope someone can help.   I am not exactly sure what the Available Offline option means?   Thanks 🙂

dpanhel

Regular

559 Views

2 replies

0 likes

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My account went from Premium to Free over the night?

I have created my account with name JohanCarlstein long long time ago, then this spring i changed to johancarlstein when discussing with my Internetprovider (because here i started to have problems to login) then it worked fine for some weeks, but i ...

Casual Listener

I have created my account with name JohanCarlstein long long time ago, then this spring i changed to johancarlstein when discussing with my Internetprovider (because here i started to have problems t...

Stupify

Community Legend

937 Views

5 replies

1 likes

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I hit the purchased button twice

Hi I accidentally hit the purchase button twice for 19 songs. I did this within a few seconds and have two different order numbers. I would like to be reimbursed for one of these purchases as it's obviously a mistake and I dont want to pay £30 for 19...

Newbie

Hi I accidentally hit the purchase button twice for 19 songs. I did this within a few seconds and have two different order numbers. I would like to be reimbursed for one of these purchases as it's ...

David

Spotify Legend

374 Views

1 replies

0 likes

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Solved!! Help Urgent!

If you only want to pay a month of Spotify as I do?

Newbie

If you only want to pay a month of Spotify as I do?

Stompertje

Casual Listener

487 Views

1 replies

0 likes

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Solved!! Favorites/Social

So I've added some facebook friends I think have interesting taste in music to my favorites so I can keep up to date with what they're listening to and check some of it out myself. Anyways, I recently removed this girl from my facebook friends and no...

Regular

So I've added some facebook friends I think have interesting taste in music to my favorites so I can keep up to date with what they're listening to and check some of it out myself. Anyways, I recentl...

joshstiles4

Regular

838 Views

2 replies

0 likes

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facebook Login/password or spotify usernr/pasw doesn't work

Hi all, I have an issue here. I basicly got a spotify Premium account to connect my Sonos system to it. I loged in using facebook and got the number after a long search on spotify to connect the Sonos. All worked. Now, a few months later, I thought o...

Casual Listener

Hi all,    I have an issue here. I basicly got a spotify Premium account to connect my Sonos system to it.  I loged in using facebook  and got the number after a long search...

469 Views

0 replies

0 likes

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Changing country problems

Hi! I've recently moved to UK from Sweden, and now Spotify prompts me to change country - yeah no problem. However when I try to update my profile, but still using my Swedish credit card it doens't work! Do I really have to have a UK/English card? Th...

Newbie

Hi!   I've recently moved to UK from Sweden, and now Spotify prompts me to change country - yeah no problem. However when I try to update my profile, but still using my Swedish credit card...

Jude

Spotify Legend

426 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes