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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

782417 Views

18 replies

29 likes

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Updated CC info and still unable to get Premium services

Hello, Due to a paypal hack I received new debit and credit cards. Spotify emailed yesterday stating my premium subscription was canceled due to no payment. I updated my debit card information last night and still unable to get premium services on my...

Casual Listener

Hello,   Due to a paypal hack I received new debit and credit cards.  Spotify emailed yesterday stating my premium subscription was canceled due to no payment.  I updated my debit ...

Jude

Spotify Legend

431 Views

4 replies

0 likes

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Charged Twice for One Subscription

I recently upgraded my free membership to Premium, and was charged twice ($9.99 and $9.99) for it. I sent a help request over a week ago and haven't received a thing regarding it.

Casual Listener

I recently upgraded my free membership to Premium, and was charged twice ($9.99 and $9.99) for it. I sent a help request over a week ago and haven't received a thing regarding it.

Sam

Spotify

1268 Views

13 replies

0 likes

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Solved!! Can't access spotify account

hi, so a couple of days back, i activated the spotify premium from the at&t promotion. before that every thing was working great but after that i haven't been able to sign in to my spotify account from the desktop/mobile app at all. maybe it isn't re...

Casual Listener

hi, so a couple of days back, i activated the spotify premium from the at&t promotion. before that every thing was working great but after that i haven't been able to sign in to my spotify acco...

thoams

Casual Listener

1228 Views

2 replies

0 likes

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Problem with new password

Hi, Can´t change my password, it´s saying that there is another one with the same e-mailadress. Please help, must change my password. Regars Snödriva

Newbie

Hi,   Can´t change my password, it´s saying that there is another one with the same e-mailadress.   Please help, must change my password.   Regars Snödriva

David

Spotify Legend

301 Views

1 replies

0 likes

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I cannot listen to all the tracks in my Offline List

Hi, Some tracks in my Offline list appear with an exclamation mark and I cannot play them. I can only play few songs in my iPhone even though I have the Premium account. I have been living in China for 1 month and a half, is it because of that? I pai...

Newbie

Hi,   Some tracks in my Offline list appear with an exclamation mark and I cannot play them. I can only play few songs in my iPhone even though I have the Premium account. I have be...

249 Views

0 replies

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upgrade to Premium with a code?

Hi! I am paying for an unlimited account and a client has just given me a free upgrade to Premium for 6 months with a code. When I try redeem code section it just says my code isn't valid. I don't want to have to unsubscribe and subscribe again Help ...

Newbie

Hi! I am paying for an unlimited account and a client has just given me a free upgrade to Premium for 6 months with a code. When I try redeem code section it just says my code isn't valid.   ...

535 Views

0 replies

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Question Karna how it Works ?

I get a Bill with the Bank contact and then i have to refer the 10€ to spotify or how does it Works ? Sorry for the Bad english Spoiler (Highlight to read)

Newbie

I get a Bill with the Bank contact  and then i have to refer  the 10€ to spotify or how does it Works ? Sorry for the Bad english 😕  

198 Views

0 replies

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MIKA - Incorrect artist/album association

This album (MIKA – Mikarimba) clearly doesn't belong under this artist (MIKA). I come accross other things like this occasionally, but don't know where to report them. This album (MIKA – Mika) also doesn't belong.

Regular

This album (MIKA – Mikarimba) clearly doesn't belong under this artist (MIKA).  I come accross other things like this occasionally, but don't know where to report them.  This album (MI...

goawayplease

Newbie

442 Views

2 replies

0 likes

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Cant redeem code!

Hello! I bought a 1 month code at my local grosery store 2 days ago. I wrote the code 20 times, it is correct both with big characters and with numbers. What is wrong!? Yours scincerly Kris

Casual Listener

Hello! I bought a 1 month code at my local grosery store 2 days ago. I wrote the code 20 times, it is correct both with big characters and with numbers. What is wrong!?   Yours scincerly K...

Richard

Community Legend

931 Views

1 replies

0 likes

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Student card question

I have recently purchased my NUS extra card which entitles me to half price spotify premium. I have got a spotify premium subscription already recurring and am unsure of how to add this feature onto spotify so that I can get my half price premium. Do...

Newbie

I have recently purchased my NUS extra card which entitles me to half price spotify premium. I have got a spotify premium subscription already recurring and am unsure of how to add this feature onto ...

Jude

Spotify Legend

328 Views

1 replies

0 likes

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log in error after FB pass change

Hi, I just changed my Facebook password. I was therefore logged out of Spotify because it's connected to my account (I don't have a Spotify username/login). Now when I try to enter my new password, I can't get on. I changed my Facebook password again...

Casual Listener

Hi, I just changed my Facebook password. I was therefore logged out of Spotify because it's connected to my account (I don't have a Spotify username/login). Now when I try to enter my new password,...

Richard

Community Legend

542 Views

2 replies

0 likes

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Subscription for 1, 3 or 6 months?

Hello Forum, does anybody now, whether it is possible in Germany to make a subscription for Spotify just for 1, 3 or 6 months? Thank you very much in advance for your answers. Hallo Forum, ist es möglich, ein Spotify Abo nur für 1, 3 oder 6 Monate ab...

Casual Listener

Hello Forum, does anybody now, whether it is possible in Germany to make a subscription for Spotify just for 1, 3 or 6 months? Thank you very much in advance for your answers.     ...

Stupify

Community Legend

765 Views

3 replies

0 likes

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Accidentally deleted my playlist

accidentally deleted my big playlist with hundreds of songs that id been adding to for the past couple of years is there anyway i can get it back thanks my username is joe244 and the playlist was called The big one .. i think

Newbie

accidentally deleted my big playlist with hundreds of songs that id been adding to for the past couple of years is there anyway i can get it back    thanks my username is joe244 and the...

169 Views

0 replies

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Spotify in a different country

Hi everyone. I am from the Netherlands and I love Spotify and have been a Premium user for more than a year.. But now I'm living in Finland for 4 months and I changed from Premium to Free because Finland is so expensive. Today I received the message ...

Newbie

Hi everyone.   I am from the Netherlands and I love Spotify and have been a Premium user for more than a year.. But now I'm living in Finland for 4 months and I changed from Premium to Free ...

401 Views

0 replies

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Paying for Premium for Two weeks, still no help

I paid for premium almost two weeks ago, I've tried signing in and out, did nothing but made me lose my playlists. My account on here still says i have spotify free. Also, I actually signed up for the 30 day free premium trial but my credit card was ...

Casual Listener

I paid for premium almost two weeks ago, I've tried signing in and out, did nothing but made me lose my playlists.  My account on here still says i have spotify free.  Also, I actually sign...

dmkennedy86

Casual Listener

421 Views

3 replies

0 likes

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canito 63

hola amigos, me he puesto en contacto con spoty, por el siguiente problema, tengo pagado mi subcriccion a premium. y no me da opcion de escuchar, solo lo descargado comprado. ellos me han dado esta solucion de la comunidad spoty. aller con el movil p...

Newbie

hola amigos, me he puesto en contacto con spoty, por el siguiente problema, tengo pagado mi subcriccion a premium. y no me da opcion de escuchar, solo lo descargado comprado. ellos me han dado ...

Rocio

Spotify Legend

376 Views

1 replies

0 likes

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Solved!! I have been billed three times for one download

Hi, I have been billed and charged three times for one song download. When I attempted to download a song there was an error message saying try later which is what i did and then managed to download the song I wanted. However what is alarming is that...

Casual Listener

Hi,   I have been billed and charged three times for one song download. When I attempted to download a song there was an error message saying try later which is what i did and then manag...

Sam

Spotify

964 Views

6 replies

0 likes

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A lot of problems

Suddenly I´m in offline mode.Can´t even log in on my iPhone tonight.I am living in Norway but I have swedish bankcard and the money has been withdrawn from my bankaccount.But I received an email from Spotify yesterday that said that it was a payment ...

Casual Listener

Suddenly I´m in offline mode.Can´t even log in on my iPhone tonight.I am living in Norway but I have swedish bankcard and the money has been withdrawn from my bankaccount.But I received an email from...

Jude

Spotify Legend

313 Views

2 replies

0 likes

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RICHARD... PLZ HELP!!!

I have been chrged now four months in a row after repeadely trying to recind my trial. I tried to check it out and it was not worth the money "for me" since I didn't listen enough away from home and I am unemployed so on a very tight military disabil...

Newbie

I have been chrged now four months in a row after repeadely trying to recind my trial. I tried to check it out and it was not worth the money "for me" since I didn't listen enough away from home and ...

Sam

Spotify

323 Views

1 replies

0 likes

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  • 1 replies
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Spotify unlimited, purcharsed songs and mobile

Hi, I would like to know if, with Spotify Unlimited, I can download (for offline use) songs that I purchased (and even better: that I bought somewhere else when matched in the Spotify catalogue). Thanks Benjamin

Newbie

Hi,   I would like to know if, with Spotify Unlimited, I can download (for offline use) songs that I purchased (and even better: that I bought somewhere else when matched in the Spotify cata...

David

Spotify Legend

320 Views

1 replies

0 likes

  • 320 Views
  • 1 replies
  • 0 likes