Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
This is content that is no longer relevant
Posting here because my request (Case #00230518) sent nearly a month ago was not actioned on. I want it changed to NZ as this is now my permanent residence. I don't have a credit card, so cannot do it that way.
Posting here because my request (Case #00230518) sent nearly a month ago was not actioned on. I want it changed to NZ as this is now my permanent residence. I don't have a credit card...
Spotify
335 Views
1 replies
0 likes
Hey, I did the horrible and unfixable act of playing a radio station in Spotify. Apparently if you do that then random songs will forever spawn in your queue and you cannot stop them from appearing. I usually prefer full-album listens and that's sole...
Hey, I did the horrible and unfixable act of playing a radio station in Spotify. Apparently if you do that then random songs will forever spawn in your queue and you cannot stop them from appearing. ...
306 Views
0 replies
0 likes
I was logged in the other day fine by accident logged out I am logged in by Facebook I have changed my password numerous times I still get the error 101 message and I have changed my firewall blocks as well still nothing
I was logged in the other day fine by accident logged out I am logged in by Facebook I have changed my password numerous times I still get the error 101 message and I have changed my fire...
227 Views
0 replies
0 likes
I cant get on to it, i tried the trial it didnt work so i thought if i paid for it it would work, i get an error 101. my firewall is turned off, what am i doing wrong?
I cant get on to it, i tried the trial it didnt work so i thought if i paid for it it would work, i get an error 101. my firewall is turned off, what am i doing wrong?
Not applicable
509 Views
3 replies
0 likes
I'll try writing here again. I have had premium for a few months. Then I got a new card and forgot to change the card number on my payment information, of course spotify stopped working. However, I have now changed the card number and tried to pay fo...
I'll try writing here again. I have had premium for a few months. Then I got a new card and forgot to change the card number on my payment information, of course spotify stopped working. However, I h...
211 Views
0 replies
0 likes
SIMPLES i dont use social media justpurely use Spotify thru PC ... can i change my account USER NAME ??
SIMPLES i dont use social media justpurely use Spotify thru PC ... can i change my account USER NAME ??
Not applicable
784 Views
1 replies
0 likes
I received an e-mail from xxx saying I have won a WD TV Live Player and 3 months of Spotify premium. I remember entering a sweepstakes on Facebook where you had to state your reasons for liking the device but I'm still not sure about this e-mail. Don...
I received an e-mail from xxx saying I have won a WD TV Live Player and 3 months of Spotify premium. I remember entering a sweepstakes on Facebook where you had to state your reasons for liking...
Community Legend
589 Views
3 replies
0 likes
Hi, pretty angry with this now.. Just had my free trial and it apparently ended without any notice, and apparently there has been a payment from my paypal to spotify. I NEVER said I wanted to pay for this, and got no notifications... I really want my...
Hi, pretty angry with this now.. Just had my free trial and it apparently ended without any notice, and apparently there has been a payment from my paypal to spotify. I NEVER said I wanted to pay for...
342 Views
0 replies
0 likes
My username and password for my original Spotify login does not work anymore. My username for Spotify is: RupbarI pay for Spotify premium through my phone provider, Telia. My premium status should be active.When I login, it says error 410 and I am in...
My username and password for my original Spotify login does not work anymore. My username for Spotify is: Rupbar I pay for Spotify premium through my phone provider, Telia. My premium status shoul...
Spotify
1413 Views
6 replies
0 likes
I have charges on my pay pal account going back seven months for Spotify Premium even though I cancelled my sunscription in January. Have had no response from my email. Can anyone help?
I have charges on my pay pal account going back seven months for Spotify Premium even though I cancelled my sunscription in January. Have had no response from my email. Can anyone help?
Spotify
583 Views
4 replies
0 likes
I cancelled my subscription to Spotify Premium plenty of time before I was due to be charged, yet you still charged me anyway! I'm not happy at all! Can someone get back to me regarding a refund please?!
I cancelled my subscription to Spotify Premium plenty of time before I was due to be charged, yet you still charged me anyway! I'm not happy at all! Can someone get back to me regarding a refund plea...
Spotify
737 Views
5 replies
0 likes
disconnected from facebook through the settings. couldn't log back in. aparently created a 2nd account. super retarded. how do i get my premium and my playlists back?
disconnected from facebook through the settings. couldn't log back in. aparently created a 2nd account. super retarded. how do i get my premium and my playlists back?
Casual Listener
577 Views
3 replies
0 likes
I just left Sweden for France (and I'll be here for 5 months), and my Spotify Premium account just stopped working because apparently I need to update my information or something. I'm not exactly sure what I need to do since this entire site is in Fr...
I just left Sweden for France (and I'll be here for 5 months), and my Spotify Premium account just stopped working because apparently I need to update my information or something. I'm not exactly sur...
Spotify
1672 Views
1 replies
0 likes
Hi I want to cancel my Premium Membership. The last step to sign off is giving my password. But I never received a password as I signed-in with my facebook account,... Any idea?
Hi I want to cancel my Premium Membership. The last step to sign off is giving my password. But I never received a password as I signed-in with my facebook account,... Any idea?
Not applicable
3719 Views
6 replies
0 likes
Hello, Due to a paypal hack I received new debit and credit cards. Spotify emailed yesterday stating my premium subscription was canceled due to no payment. I updated my debit card information last night and still unable to get premium services on my...
Hello, Due to a paypal hack I received new debit and credit cards. Spotify emailed yesterday stating my premium subscription was canceled due to no payment. I updated my debit ...
Spotify Legend
581 Views
4 replies
0 likes
I recently upgraded my free membership to Premium, and was charged twice ($9.99 and $9.99) for it. I sent a help request over a week ago and haven't received a thing regarding it.
I recently upgraded my free membership to Premium, and was charged twice ($9.99 and $9.99) for it. I sent a help request over a week ago and haven't received a thing regarding it.
Spotify
1688 Views
13 replies
0 likes
hi, so a couple of days back, i activated the spotify premium from the at&t promotion. before that every thing was working great but after that i haven't been able to sign in to my spotify account from the desktop/mobile app at all. maybe it isn't re...
hi, so a couple of days back, i activated the spotify premium from the at&t promotion. before that every thing was working great but after that i haven't been able to sign in to my spotify acco...
Casual Listener
1344 Views
2 replies
0 likes
Hi, Can´t change my password, it´s saying that there is another one with the same e-mailadress. Please help, must change my password. Regars Snödriva
Hi, Can´t change my password, it´s saying that there is another one with the same e-mailadress. Please help, must change my password. Regars Snödriva
Spotify Legend
385 Views
1 replies
0 likes
Hi, Some tracks in my Offline list appear with an exclamation mark and I cannot play them. I can only play few songs in my iPhone even though I have the Premium account. I have been living in China for 1 month and a half, is it because of that? I pai...
Hi, Some tracks in my Offline list appear with an exclamation mark and I cannot play them. I can only play few songs in my iPhone even though I have the Premium account. I have be...
307 Views
0 replies
0 likes
Hi! I am paying for an unlimited account and a client has just given me a free upgrade to Premium for 6 months with a code. When I try redeem code section it just says my code isn't valid. I don't want to have to unsubscribe and subscribe again Help ...
Hi! I am paying for an unlimited account and a client has just given me a free upgrade to Premium for 6 months with a code. When I try redeem code section it just says my code isn't valid. ...
606 Views
0 replies
0 likes
