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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

782445 Views

18 replies

29 likes

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Password not arriving in my email

I want to use Spotiy from my Sonos system for which I apparently need a userid and password. I also need a premium account. I've upgraded to premium and obtained my userid. I've asked to have my password emailed to me a couple of times since I upgrad...

Newbie

I want to use Spotiy from my Sonos system for which I apparently need a userid and password.  I also need a premium account.  I've upgraded to premium and obtained my userid.  I've ask...

225 Views

0 replies

0 likes

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Remove Facebook, keep Spotify

Hi, I want to remove my Facebook and today I am using my Facebook to login to Spotify, how do I do so that I can use my old username, which isn't working anymore?

Casual Listener

Hi, I want to remove my Facebook and today I am using my Facebook to login to Spotify, how do I do so that I can use my old username, which isn't working anymore?

Richard

Community Legend

673 Views

3 replies

0 likes

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Playlists gone?

I recently reinstalled spotify, and now my playlists are gone. Any way to fix this? Thanks

Newbie

I recently reinstalled spotify, and now my playlists are gone. Any way to fix this?   Thanks 

241 Views

0 replies

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Solved!! playlist still gone

hi there again i still cant see the 'letitgrow' playlist on my desktop and i know that i made it with my facebook account so...i dont know what to do...

Casual Listener

hi there again   i still cant see the 'letitgrow' playlist on my desktop and i know that i made it with my facebook account so...i dont know what to do...

tismak

Casual Listener

630 Views

3 replies

0 likes

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Bought track does not appear in the download folder or in my hard disk

I just bought a track and I got the purchase confirmation email, but the track is nowhere to be found. Does anybody know why? Am I missing something? Thanks a lot!!

Newbie

I just bought a track and I got the purchase confirmation email, but the track is nowhere to be found. Does anybody know why? Am I missing something?   Thanks a lot!!

mine59

Casual Listener

561 Views

5 replies

0 likes

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  • 5 replies
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Spotify Login Instead of Facebook

How can I use a spotify login instead of using my facebook login? I started using spotify when we needed to use facebook and found out recently that its no longer needed and would like to use Spofity Details instead. Please and thank you.

Casual Listener

How can I use a spotify login instead of using my facebook login? I started using spotify when we needed to use facebook and found out recently that its no longer needed and would like to use Spofity...

user-removed

Not applicable

804 Views

4 replies

1 likes

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  • 4 replies
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premium problems

I've updated my credit card info but I still cannot listen to my starred songs on my iPhone. I have tried to update to premium but it still says that I can only listen to the radio... what's the deal?

Casual Listener

I've updated my credit card info but I still cannot listen to my starred songs on my iPhone. I have tried to update to premium but it still says that I can only listen to the radio... what's the deal?

Sam

Spotify

417 Views

3 replies

0 likes

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Spotify - Not Facebook.

Hello I signed up to use Spotify a few years ago, with a username "hchau". A month ago, I accidentally linked my Facebook account to my Spotify account, which appears to have caused problems with logging into my original Spotify account. - I do NOT w...

Visitor

Hello   I signed up to use Spotify a few years ago, with a username "hchau".   A month ago, I accidentally linked my Facebook account to my Spotify account, which appears to have ca...

Sam

Spotify

667 Views

3 replies

1 likes

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can't upgrade to premium! please.help.

For some reason I cannot purchase a premium account. Subscribed to 30 day trial but has now gone back to free Spotify and won't let me upgrade. Have tried to contact "support" team but no reply!

Newbie

For some reason I cannot purchase a premium account. Subscribed to 30 day trial but has now gone back to free Spotify and won't let me upgrade. Have tried to contact "support" team but no reply!

David

Spotify Legend

278 Views

1 replies

0 likes

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Solved!! Linking new facebook account to spotify.

Hey!Well, I've created myself a new Facebook account, problem is, Spotify is still linked to my other one.First of all, I didn't sign up to Spotify with facebook account, it was already created before they linked, so it should be possible to link Spo...

Casual Listener

Hey! Well, I've created myself a new Facebook account, problem is, Spotify is still linked to my other one. First of all, I didn't sign up to Spotify with facebook account, it was already created...

willsaug

Casual Listener

585 Views

2 replies

0 likes

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All playlist are gone and replaced with somebodies else

Today I checked my spotify and wanted to add a song. And all a sudden als my playlist (2 year work) are gone! And now I have 4 playlistst that are not mine. If i check my most played songs i see it is my account with picture. But beside that all my p...

Casual Listener

Today I checked my spotify and wanted to add a song. And all a sudden als my playlist (2 year work) are gone! And now I have 4 playlistst that are not mine.    If i check my most played...

hopje123

Casual Listener

276 Views

1 replies

0 likes

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Stupid numbers for usernames.

Hi spotify, I'd like to meet the genius who decided it was nice to default everyone who registers through facebook as a bunch of random numbers. I really like seeing my friends show up as random numerics. I guess customers are so important to spotify...

Newbie

Hi spotify, I'd like to meet the genius who decided it was nice to default everyone who registers through facebook as a bunch of random numbers. I really like seeing my friends show up as random nume...

banzai

Newbie

754 Views

2 replies

1 likes

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  • 2 replies
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Solved!! When I import local files and they are also on Spofity - which one is imported?

Ok, so if I have song locally and it's also available on Spotify, when I play it from Spotify does it play Spotify file or my local file?Also, similar question: if I save file to a playlist and download it to my mobile for offline use, will it downlo...

Regular

Ok, so if I have song locally and it's also available on Spotify, when I play it from Spotify does it play Spotify file or my local file? Also, similar question: if I save file to a playlist and d...

Liam

Community Legend

1132 Views

1 replies

0 likes

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  • 1 replies
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Payment problems!

Hi! I've had spotify premium since may last year and it has all worked fine until I had to change the card I was paying with (it expired) I changed the information for payment and it worked fine for about 1 month until now when it all of the sudden s...

Newbie

Hi! I've had spotify premium since may last year and it has all worked fine until I had to change the card I was paying with (it expired) I changed the information for payment and it worked fine fo...

Liam

Community Legend

412 Views

1 replies

0 likes

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Deleting my account

I have read a number of entries about deleting the account. I followed the instructions adding .del at the end of my email but the account is still there. The username is jamogoqui and the email address is jgonzalezmila@gmail.com. Can you please help...

Newbie

I have read a number of entries about deleting the account. I followed the instructions adding .del at the end of my email but the account is still there. The username is jamogoqui and the email addr...

Liam

Community Legend

277 Views

1 replies

0 likes

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Solved!! I'm pretty sure this is not what I paid for...

I was happily using Spotify up to yesterday when I was suddenly switched to free service. I last paid on the 28th August so I was pretty baffled and annoyed to be getting adverts thrown at me for something I have paid for. I realised after this that ...

Casual Listener

I was happily using Spotify up to yesterday when I was suddenly switched to free service. I last paid on the 28th August so I was pretty baffled and annoyed to be getting adverts thrown at me for som...

Richard

Community Legend

923 Views

10 replies

0 likes

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Best of Doo Wop Playlist songs are mismatched - how can we notify label to fix?

Hi -I was listening to this playlist: Best of Doo Wop (2007)by Various Artists2007 Goldenlane Records. It has like 3 discs of music, and its great ,but the song/artists are mismatched, so you click on a song, and its really the song that is before or...

Newbie

Hi - I was listening to this playlist:   Best of Doo Wop (2007) by Various Artists 2007 Goldenlane Records.   It has like 3 discs of music, and its great ,but the song/artists are mi...

bassopr0fundo

Casual Listener

464 Views

1 replies

0 likes

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  • 1 replies
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cancel account

I thought i canceled my subscription last month. Only to be charged again this month. I tried again to cancel and it tells me to enter my password to finalize cancellation. When i enter password it brings me to a screen to download program. I emailed...

Newbie

I thought i canceled my subscription last month. Only to be charged again this month. I tried again to cancel and it tells me to enter my password to finalize cancellation. When i enter password it b...

271 Views

0 replies

0 likes

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Impossible to purchase spotify premium

I have had premium for a few months. Then I got a new card and forgot to change the card number on my payment information, of course spotify stopped working. However, I have now changed the card number and tried to pay for premium again but it just w...

Regular

I have had premium for a few months. Then I got a new card and forgot to change the card number on my payment information, of course spotify stopped working. However, I have now changed the card numb...

Hanne91

Regular

421 Views

3 replies

0 likes

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  • 3 replies
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Paid for 40 downloads. Money taken out of account, but no downloads?

Can anyone help ? Paid for 40 downloads. Money taken out of account, but no downloads? Have logged out of account and back in again but downloads are not showing. Have contacted spotify and have had no reply. Not a very good service me thinks and am ...

Casual Listener

Can anyone help ?  Paid for 40 downloads.  Money taken out of account, but no downloads? Have logged out of account and back in again but downloads are not showing.  Have contacted spo...

239 Views

0 replies

0 likes

  • 239 Views
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