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Solved!! no sounds

hello, I have a big problem,when I choose a music and click play, all it's ok, but there are no sounds. I don't understand why. all it's ok there are just no sound. I have try in youtube, and the sounds it's ok. it's happends just with spotify.if som...

Casual Listener

hello, I have a big problem, when I choose a music and click play, all it's ok, but there are no sounds. I don't understand why. all it's ok there are just no sound. I have try in youtube, and the s...

4101

Newbie

3040 Views

7 replies

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Duplicate Account

Hi there, Months ago, I tried putting Spotify on my new computer (I had already downloaded Spotify onto my old computer and my iPhone as a paid user). But when I tried to set up this new instance of Spotify on my computer, it said I was entering my p...

Newbie

Hi there,   Months ago, I tried putting Spotify on my new computer (I had already downloaded Spotify onto my old computer and my iPhone as a paid user). But when I tried to set up this new i...

395 Views

0 replies

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Account Issues

Hello, I have been unable to log into the mac or ios apps all day and am unable to save my profile without getting this error "Sorry, unhandled error" and when it does submit I get "No data sent". Whenever I go back to edit profile my DOB and Gender ...

Newbie

Hello, I have been unable to log into the mac or ios apps all day and am unable to save my profile without getting this error "Sorry, unhandled error" and when it does submit I get "No data sent". ...

keithlittle

Newbie

550 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Using my e-mail account to create a Spotify account

Hi guys, I tried Spotify for 30 days. I used my Facebook account to log in Spotify. But I just want to create a Spotify account without using Facebook. However when trying to sign up using E-mail, it says that my e-mail is already taken. I'm guessing...

Visitor

Hi guys,   I tried Spotify for 30 days. I used my Facebook account to log in Spotify. But I just want to create a Spotify account without using Facebook. However when trying to sign up using...

user-removed

Not applicable

2408 Views

4 replies

0 likes

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Really? This is a reply? From someone who isn't 12?

"Hi ya . I am sorry that you have had a few issues. I have sent in a team of lazer eyed sharks to sort out the payment details on your account. They have been zapping away.The found the problem. It was an old Spotify account you had that shared the s...

Newbie

"Hi ya . I am sorry that you have had a few issues. I have sent in a team of lazer eyed sharks to sort out the payment details on your account. They have been zapping away....

user-removed

Not applicable

582 Views

1 replies

1 likes

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  • 1 replies
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Where'd the music go?

I was wondering how much this happens to the rest of you: 1-discover great new music 2-star the hell out of their songs 3-listen to said amazing music 4-less than a week later all but their EP are no longer available on Spotify 5-weep bitterly I jut ...

Newbie

I was wondering how much this happens to the rest of you:   1-discover great new music 2-star the hell out of their songs 3-listen to said amazing music 4-less than a week later all bu...

user-removed

Not applicable

1668 Views

1 replies

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Still need help after i got hijacked. Playlists and subscription help

My account got hijacked and i haven't heard from Spotify support since a little over 24h ago. I was able to track down who hacked me (from an email) and contact him. He then said he was hacked aswell and he has called support for both google and appl...

Regular

My account got hijacked and i haven't heard from Spotify support since a little over 24h ago. I was able to track down who hacked me (from an email) and contact him. He then said he was hacked aswe...

Tallkotten

Regular

511 Views

1 replies

0 likes

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Getting my CD's into Library

I feel like this must be a really simple thing but I have searched for HOURS and cannot find an answer. How do I get tracks from my CD's onto my Spotify library?! I mean you must be able to because the whole point of Spotify is to have your music all...

Casual Listener

I feel like this must be a really simple thing but I have searched for HOURS and cannot find an answer.  How do I get tracks from my CD's onto my Spotify library?!  I mean you must be able ...

wood95

Newbie

10806 Views

2 replies

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Playlist disappeared

My Playlists have all disappeared and I have logged out and in. Removed Spotify from my computer and downloaded Spotify again, all in vain. What could be done to retrieve mu playlists ? Many thanks for your help

Newbie

My Playlists have all disappeared and I have logged out and in. Removed Spotify from my computer and downloaded Spotify again, all in vain. What could be done to retrieve mu playlists ? Many thanks...

dexradio

Casual Listener

788 Views

3 replies

0 likes

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My account is in vortex?

I've made this account just so I'm able to post about my other account, which uses the email "f********@gmail.com". I don't know whats happened, but I try to log in and it says incorrect username/password. So I try to reset password, and it says acco...

Casual Listener

I've made this account just so I'm able to post about my other account, which uses the email "f********@gmail.com".   I don't know whats happened, but I try to log in and it says incorrect u...

Flamur

Casual Listener

646 Views

2 replies

0 likes

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Solved!! My suscription is spotify free but i'm unlimited

Hello,my suscription is spotify free and i paid spotify unlimited? Why?The user name of my login is the same that the user name who purchasing Spotify Unlimited. Thanks

Casual Listener

Hello, my suscription is spotify free and i paid spotify unlimited? Why? The user name of my login is the same that the user name who purchasing Spotify Unlimited.   Thanks   ...

jasabalete

Casual Listener

613 Views

2 replies

0 likes

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Someone is using my account, changed payment plan.

Hello! Someone else is using my Spotify account and has changed the payment plan as well. He has changed the email and password which is hindering me to change it back. I've sent support mails but i want this solved as fast as possible! EDIT: Also pl...

Regular

Hello!   Someone else is using my Spotify account and has changed the payment plan as well.    He has changed the email and password which is hindering me to change it back. I'...

Tallkotten

Regular

702 Views

4 replies

0 likes

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Spotify Premium i need help!

Hello! i have 1 year spotify premium and recently i got another year from my mom but i still have almost 10moths left from my old one, if i add the new one year will it just uppdate or will it give me 2years premium?

Casual Listener

Hello! i have 1 year spotify premium and recently i got another year from my mom but i still have almost 10moths left from my old one, if i add the new one year will it just uppdate or will it give m...

user-removed

Not applicable

453 Views

1 replies

0 likes

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Lost my phone, how to prevent spotify from being used.

I lost my phone friday night, how do I de-authorize it from the website incase someone finds it and tries to connect to it using wifi? The phone service itself has been deactivated.

Newbie

I lost my phone friday night, how do I de-authorize it from the website incase someone finds it and tries to connect to it using wifi? The phone service itself has been deactivated.

Sam

Spotify

366 Views

1 replies

0 likes

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Can't Access my Offline Mode on phone

Hello all. I cannot access my offline mode. It says that my license has expired but I checked on my account and I am paid through the end of the month. I contacted Spotify but with no answer. This is really making me mad as I pay for Spotify for the ...

Newbie

Hello all. I cannot access my offline mode. It says that my license has expired but I checked on my account and I am paid through the end of the month. I contacted Spotify but with no answer. This is...

Sam

Spotify

423 Views

1 replies

0 likes

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When i sign in using facebook, it comes up with someone else's email and username!

I am getting very tired of emailing spotify using the contact form and getting no reply. when i sign in using facebook, it comes up with someone else's account details! my name is kat and it comes up with xxfebixx also it is not my email address it i...

Casual Listener

I am getting very tired of emailing spotify using the contact form and getting no reply.  when i sign in using facebook, it comes up with someone else's account details! my name is kat and it ...

David

Spotify Legend

4576 Views

4 replies

0 likes

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Error 101 - This bites!

I keep getting an error 101 message. SUPER frustrating I've uninstalled and reinstalled spotify. Nothing is working. Anyone out there with some troubleshooting help?

Regular

I keep getting an error 101 message.  SUPER frustrating  I've uninstalled and reinstalled spotify.  Nothing is working.  Anyone out there with some troubleshooting help?

David

Spotify Legend

767 Views

1 replies

0 likes

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Stolen iPod Touch

My touch was stolen a couple of days ago. Please could someone reset my account to remove it from my list of devices. It looks like only all devices can be removed from the account, but that's fine. Thanks Spotify.

Newbie

My touch was stolen a couple of days ago. Please could someone reset my account to remove it from my list of devices. It looks like only all devices can be removed from the account, but that's fine. ...

David

Spotify Legend

411 Views

1 replies

0 likes

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help!!!!!!!

I try to delete my account but it doesn't work help!!!!!!

Visitor

I try to delete my account but it doesn't work help!!!!!!

293 Views

0 replies

0 likes

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Why does spotify charge my bank account when I am trying it for free?

Hi, Are there any possibility to reach anyone on Spotify, or is this the only way do discuss a problem? Anyway, I started the 12/9-12 with a free spotify premium month. That is also registered at my spotify profile. But on my bank account I am charge...

Casual Listener

Hi,   Are there any possibility to reach anyone on Spotify, or is this the only way do discuss a problem?   Anyway, I started the 12/9-12 with a free spotify premium month. That is ...

magnusstefan

Casual Listener

741 Views

2 replies

0 likes

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  • 2 replies
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