Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
This is content that is no longer relevant
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
785807 Views
18 replies
29 likes
Hi I was wondering if I could get a refund on my recent subscription. I signed up for the 1 month trial, but forgot to cancel my subscription by the end of the trial. I have already canceled my subscription on the day I was charged. I cancelled becau...
Hi I was wondering if I could get a refund on my recent subscription. I signed up for the 1 month trial, but forgot to cancel my subscription by the end of the trial. I have already canceled my subsc...
Spotify
306 Views
1 replies
0 likes
Hey I subscribed to a premium account, and when my credit card was cancelled, and the payment failed, my Spotify playlists and music was all frozen in grey and you can't click on any of it. I dont want to go back to a premium account, just a free one...
Hey I subscribed to a premium account, and when my credit card was cancelled, and the payment failed, my Spotify playlists and music was all frozen in grey and you can't click on any of it. I dont wa...
Spotify
315 Views
1 replies
0 likes
Hello there! I suspect another user to be using my spotify account. I probably logged in at some party and checked the remember password box. I want spotify forget my password at any IP-address (computer). This way my music isn't being stopped all th...
Hello there! I suspect another user to be using my spotify account. I probably logged in at some party and checked the remember password box. I want spotify forget my password at any IP-ad...
Spotify
257 Views
1 replies
0 likes
hey there, im new with spotify premium, i go on mobile and i have downloaded some songs... but...have i BOUGHT them? will i pay them? or have i turned on off-line mode? help please
hey there, im new with spotify premium, i go on mobile and i have downloaded some songs... but... have i BOUGHT them? will i pay them? or have i turned on off-line mode? help please
Spotify
1587 Views
1 replies
0 likes
I will be forced to pursue legal action if j don't get a response and I don't receive my refund! I canceled my subscription and no one is doing anything about helping me!
I will be forced to pursue legal action if j don't get a response and I don't receive my refund! I canceled my subscription and no one is doing anything about helping me!
Spotify
553 Views
2 replies
0 likes
I have used the contact form four times and got the same automatic response everytime. I just want to completely delete my entire spotify account, and I can't do the .del thing on my email because I am connected through facebook. PLEASE JUST DELETE M...
I have used the contact form four times and got the same automatic response everytime. I just want to completely delete my entire spotify account, and I can't do the .del thing on my email because I ...
Spotify
543 Views
3 replies
0 likes
I'm trying to access my playlists via iPad and it looks like they've been wiped out. i don't understand what's going on. Anyone have any ideas?
I'm trying to access my playlists via iPad and it looks like they've been wiped out. i don't understand what's going on. Anyone have any ideas?
Spotify
701 Views
3 replies
0 likes
I signed up for spotify without facebook, but briefly connected the two. After deciding I didn't want them connected, I removed the connection, unregistered the spotify app in FB, and unlinked it in Spotify. Yet, when people send me songs, its still ...
I signed up for spotify without facebook, but briefly connected the two. After deciding I didn't want them connected, I removed the connection, unregistered the spotify app in FB, and unlinked it in ...
Casual Listener
621 Views
1 replies
1 likes
Goodafternoon, Does anyone have a idea how I could change my country to the Netherlands? I am living across the border in Germany, so I get a German IP address assigned by my provider, and so only the German way to pay (Deutsche bank etc), and I have...
Goodafternoon, Does anyone have a idea how I could change my country to the Netherlands? I am living across the border in Germany, so I get a German IP address assigned by my pr...
Community Legend
878 Views
1 replies
0 likes
I just upgraded to spotify premium using a giftcard, for the first hour it worked on my computer but on my mobile it would say that I require premium to listen on the phone now when i relogged on my computer and messed about abit it says that I have ...
I just upgraded to spotify premium using a giftcard, for the first hour it worked on my computer but on my mobile it would say that I require premium to listen on the phone now when i relogged on my ...
Community Legend
817 Views
3 replies
0 likes
Hello, For some reason Spotify keeps disconnectng me right after I logged in. What happens is that I requested to delete my regular account, on which I assigned my facebook account, so I could start a brand new one using facebook only. Once I got the...
Hello, For some reason Spotify keeps disconnectng me right after I logged in. What happens is that I requested to delete my regular account, on which I assigned my facebook account, so I c...
Spotify
1303 Views
5 replies
0 likes
I cant ply on my mobile. Why ?? Thor.nilsson@telia.com
I cant ply on my mobile. Why ?? Thor.nilsson@telia.com
Spotify
334 Views
1 replies
0 likes
It willl not exept my Pincode.
It willl not exept my Pincode.
Spotify
500 Views
1 replies
0 likes
Hey, In settings at Profile you have a optional operator list. Teleoperators in Finland (voice and mobile data & broadband internet): Elisa Saunalahti Sonera Tele Finland DNA DNA Pro (add it to list) DNA opened it's cheap brand DNA Pro, http://www.dn...
Hey, In settings at Profile you have a optional operator list. Teleoperators in Finland (voice and mobile data & broadband internet): Elisa Saunalahti Sonera ...
653 Views
0 replies
0 likes
Im trying to get my account to go back at Premium. It keeps saying my card is declined but I have well over $10 this month to pay for it and I've logged out and put my card number in several of times so what do I do now?
Im trying to get my account to go back at Premium. It keeps saying my card is declined but I have well over $10 this month to pay for it and I've logged out and put my card number in several of times...
Spotify Legend
1611 Views
1 replies
0 likes
Howuch is it to purchase this please
Howuch is it to purchase this please
Spotify Legend
388 Views
1 replies
0 likes
Hi! I bought a giftcard to use premium for six months and when trying to redeem the code it just states that the code is invalid. I'm 100% sure that the code i typed is correct. Already contacted the place of purchase and they told it should run smoo...
Hi! I bought a giftcard to use premium for six months and when trying to redeem the code it just states that the code is invalid. I'm 100% sure that the code i typed is correct. Already contacted the...
Spotify
1582 Views
2 replies
0 likes
Hi!!! Today, I've been having problems siging on to my Spotify program. I've been chaning passwords - no success, uninstalling and reinstalling - no success, using 2 different Facebook names (real name and username) - no success, and adding the progr...
Hi!!! Today, I've been having problems siging on to my Spotify program. I've been chaning passwords - no success, uninstalling and reinstalling - no success, using 2 different Facebook names (real na...
Spotify
259 Views
1 replies
0 likes
Hola mi usuario es marisma73, y han desaparecido muchas canciones de mi "Lado oscuro untado de mantequilla", antes esta lista se llamba "De Todo". Muchas gracias
Hola mi usuario es marisma73, y han desaparecido muchas canciones de mi "Lado oscuro untado de mantequilla", antes esta lista se llamba "De Todo". Muchas gracias
294 Views
0 replies
0 likes
In profile form (https://www.spotify.com/fr/account/profile/), please add French operator Free Mobile to list "Opérateur télécom" Thanks !
In profile form (https://www.spotify.com/fr/account/profile/), please add French operator Free Mobile to list "Opérateur télécom" Thanks !
359 Views
0 replies
0 likes
