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Charged twice for resubscribing and then unsubscribing. ACTION PLEASE.

Look. I posted about this yesterday. I sent emails, I posted on the forums, I WOULD call but there's no number for me TO call to get my money back. You guys took $20 of my money for me UNSUBSCRIBING from your service. I just want it back. NOW. I had ...

Casual Listener

Look. I posted about this yesterday. I sent emails, I posted on the forums, I WOULD call but there's no number for me TO call to get my money back.   You guys took $20 of my money for me UNS...

Sam

Spotify

573 Views

3 replies

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Disappearance of songs

Lost a lot of songs in my playlist . They are old Hindi songs . Please help !

Newbie

Lost a lot of songs in my playlist . They are old Hindi songs . Please help !

Jude

Spotify Legend

797 Views

3 replies

1 likes

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Cancelled account

I've seen a few people have had the same problem. I cancelled my account last month and was just charged. I went to the subscription page and cancelled my account AGAIN. Why is there now contact number? I've also read that people do not receive respo...

Newbie

I've seen a few people have had the same problem. I cancelled my account last month and was just charged. I went to the subscription page and cancelled my account AGAIN. Why is there now contact numb...

AshleyJoy

Casual Listener

441 Views

2 replies

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im using the free version, but exactly is my limit?...also been a member for a good few years...

can anyone tell me my limit is? as one minute i have an hour or so, then one minute a have 30 mins, the bar at the top never seems to be accurate? arrrgghhhh!!!!!

Newbie

can anyone tell me my limit is? as one minute i have an hour or so, then one minute a have 30 mins, the bar at the top never seems to be accurate?   arrrgghhhh!!!!!

Rocio

Spotify Legend

342 Views

1 replies

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only pay for 1 month via paypal?

is this possible? i want only 1 month and i dont want it to autorenew at the end, i just dont want to have to deal with canceling it on a certain day. id like it as hassle free as possible

Newbie

is this possible? i want only 1 month and i dont want it to autorenew at the end, i just dont want to have to deal with canceling it on a certain day. id like it as hassle free as possible

meahtenoha

Spotify

2600 Views

1 replies

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reset devices please

Hi, I've reflashed both my HTC One X and my Asus Transformer during the weekend and now can't disconnect any devices in order to sync my iPod which I was hoping on using for work tomorrow (it's already 8:45PM here, would like to sync before bed. rega...

Visitor

Hi, I've reflashed both my HTC One X and my Asus Transformer during the weekend and now can't disconnect any devices in order to sync my iPod which I was hoping on using for work tomorrow (it's alrea...

meahtenoha

Spotify

602 Views

4 replies

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Accidental Payment

Hey, I just went to restart my Spotify Premium subscription with a NUS card, but was under the impression I could enter the NUS code, but obviously when clicking payment it charged me the whole £10, can I cancel this payment or change it to £5 with p...

Newbie

Hey, I just went to restart my Spotify Premium subscription with a NUS card, but was under the impression I could enter the NUS code, but obviously when clicking payment it charged me the whole £10, ...

MattSuda

Spotify Star

527 Views

1 replies

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Android App in Free Trail mode, though downloaded after I paid for Spotify Premium

I purchased Spotify Premium, got Payment confirmation, set my playlists to download offine, then downloaded the Android app - which automatically went into 48 Hr Free Trial mode when I signed in with Facebook. Tried uninstalling and reinstalling the ...

Visitor

I purchased Spotify Premium, got Payment confirmation, set my playlists to download offine, then downloaded the Android app - which automatically went into 48 Hr Free Trial mode when I signed in with...

352 Views

0 replies

0 likes

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Changing country

Hello! I entered my account details while on vacation in Sweden. Once back in Norway it will not accept my creditcard in order to upgrade to Spotify Premium!!!! What must I do??????!!! I hav etried to change my country but still Spotify will not acce...

Newbie

Hello! I entered my account details while on vacation in Sweden. Once back in Norway it will not accept my creditcard in order to upgrade to Spotify Premium!!!! What must I do??????!!! I hav etried t...

273 Views

0 replies

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Need to change how I log in because of work firewall-no Facebook access

I signed up for my account via Facebook however at work I am unable to access my Spotify because Facebook is my log in. I need to get just a username and password so I can access it at work(getting the firewall taken down is not an option). How can I...

Newbie

I signed up for my account via Facebook however at work I am unable to access my Spotify because Facebook is my log in. I need to get just a username and password so I can access it at work(getting t...

Liam

Community Legend

395 Views

2 replies

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Won't Show Top Artists or Tracks, Even After I've Checked the Boxes in Preferences

My Spotify profile will not show my Top Artists or Tracks even though I went into Preferences and made sure that the boxes were checked allowing it to publish that information. When I tried to open a playlist of my top artists and songs, it doesn't s...

Newbie

My Spotify profile will not show my Top Artists or Tracks even though I went into Preferences and made sure that the boxes were checked allowing it to publish that information. When I tried to open a...

1078 Views

0 replies

1 likes

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Premium problems

I have upgraded to spotify premium recently through my laptop and paid via PayPal and a receipt email came through, however despite it working on my laptop and saying I have premium on my iPhone the trial has ran out and now it only says I am on the ...

Casual Listener

I have upgraded to spotify premium recently through my laptop and paid via PayPal and a receipt email came through, however despite it working on my laptop and saying I have premium on my iPhone the ...

Georgemontagu

Casual Listener

801 Views

3 replies

0 likes

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Discounted rates of any sorts?

So I've paid for spotify premium for a lil while now and recently decided to just cancel it, mainly because for $10 a month, I feel like this just isn't worth it. I'll happily pay for the service to stream music to my phone (which I might add is the ...

Newbie

So I've paid for spotify premium for a lil while now and recently decided to just cancel it, mainly because for $10 a month, I feel like this just isn't worth it.   I'll happily pay for the ...

user-removed

Not applicable

616 Views

1 replies

2 likes

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Still saying I have a trial even though I have Premium

I have purchased a Spotify Premium account but on my iPhone it still says I have a trial, any idea why?

Casual Listener

I have purchased a Spotify Premium account but on my iPhone it still says I have a trial, any idea why?

Sam

Spotify

424 Views

2 replies

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account disabled

Greetings! My Spotify account has been disabled, and i fear that it is because my primary credit card was stolen, and i had it deactivated. Since then i have been unable to access my account. I would love to re-sign up for spotify premium. I just can...

Casual Listener

Greetings! My Spotify account has been disabled, and i fear that it is because my primary credit card was stolen, and i had it deactivated. Since then i have been unable to access my account. &nb...

taywilliams

Casual Listener

1308 Views

2 replies

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HELP ME PLEASE :(

Some one else is listening my spotify because I forgot my spotify online in some guy's computer. Now I can't listen music when he is listening... Any help here? Not so cool

Newbie

Some one else is listening my spotify because I forgot my spotify online  in some guy's computer. Now I can't listen music when he is listening... Any help here? Not so cool 😞

Sam

Spotify

414 Views

2 replies

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Upgrade to premium hasn't registered

Hi there, I recently upgraded my account from Free user to Premium. When I purchased it the site was telling me I could upgrade unless I logged into my desktop NOT as an administrator. I set a new user and tried again but now can't get back to the do...

Newbie

Hi there,   I recently upgraded my account from Free user to Premium. When I  purchased it the site was telling me I could upgrade unless I logged into my desktop NOT as an administrato...

Richard

Community Legend

402 Views

2 replies

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Solved!! CHARGED TWO TIMES FOR CANCELLING MY SUBSCRIPTION!!

SOMEONE NEEDS TO STOP THESE PAYMENTS. THIS IS GOING TO PUT MY ACCOUNT INTO NEGATIVE NUMBERS. WHY IS THERE NO HELP LINE TELEPHONE NUMBER?! How can you people run a business like this? I'm taking my business elsewhere I want my money BACK. I want a REF...

Casual Listener

SOMEONE NEEDS TO STOP THESE PAYMENTS. THIS IS GOING TO PUT MY ACCOUNT INTO NEGATIVE NUMBERS.   WHY IS THERE NO HELP LINE TELEPHONE NUMBER?!   How can you people run a business like ...

Richard

Community Legend

491 Views

1 replies

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Have been charged for one months Umlimited Subscription and it wont let me donwload anything!1

Hi I subscribed to the 'umlimited' spotify and it has charged me £4.99 and said I have this until the 5th September 2012, I then unsubscribed and it wont let me download anything. Surely as I have been charged, I shoud still be able to use the 'umlim...

Casual Listener

Hi   I subscribed to the 'umlimited' spotify and it has charged me £4.99 and said I have this until the 5th September 2012, I then unsubscribed and it wont let me download anything. Sur...

Sam

Spotify

616 Views

6 replies

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Privacy worries and facebook linking

Just some short feedback as I am cancelling my Spotify subscription at the end of this month due to the poor privacy offered to paying customers. I will move to Rdio for the time being as they recently launched in Finland. I will consider returning i...

Casual Listener

Just some short feedback as I am cancelling my Spotify subscription at the end of this month due to the poor privacy offered to paying customers. I will move to Rdio for the time being as they recent...

Stupify

Community Legend

456 Views

1 replies

1 likes

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