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duplicate accounts - spotifiy playlists are gone

I believe I accidentally created another account. I don't see any of my starred songs or playlists. I am trying to delete the secondary one as help topics suggested me to but I do not even see that option on the website when I log in. Help!

Visitor

I believe I accidentally created another account. I don't see any of my starred songs or playlists. I am trying to delete the secondary one as help topics suggested me to but I do not even see t...

retturalaura

Newbie

502 Views

2 replies

0 likes

  • 502 Views
  • 2 replies
  • 0 likes

Solved!! Can't login

Hi I'm using FB credentials to login, I can log in to FB and I'm automatically logged into the Spotify page but when I use the same details (copy-paste) the spotify app tells me "The username or password is incorrect" What am I doing wrong? RgdsRob

Casual Listener

Hi   I'm using FB credentials to login, I can log in to FB and I'm automatically logged into the Spotify page but when I use the same details (copy-paste) the spotify app tells me "The usernam...

user-removed

Not applicable

16170 Views

76 replies

1 likes

  • 16170 Views
  • 76 replies
  • 1 likes

Disconnecting Spotify from Facebook

Hi I have read many posts about disconnecting Facebook but they do not work for my version of Spotify. I want to be able to disconnect my Facebook and then re-connect to another Facebook account. I do not have an option in - Edit - Preferecnces - to ...

Newbie

Hi   I have read many posts about disconnecting Facebook but they do not work for my version of Spotify. I want to be able to disconnect my Facebook and then re-connect to another Facebook acc...

valinske

Casual Listener

3123 Views

8 replies

1 likes

  • 3123 Views
  • 8 replies
  • 1 likes

Product is not available?

Hi, Two things are irritating me beyond belief lately :-For some reason I cannot login via Facebook on Chrome. It's impossible on any of my computers. When the popup box opens to insert Facebook credentials it stays blank. I had to download Firefox t...

Regular

Hi,   Two things are irritating me beyond belief lately : -For some reason I cannot login via Facebook on Chrome. It's impossible on any of my computers. When the popup box opens to insert Fa...

mateoio

Casual Listener

1209 Views

6 replies

1 likes

  • 1209 Views
  • 6 replies
  • 1 likes

Can't activate my Spotify card since I bought it in The Netherlands

Hi guys, I have an issue with my spotify card.I've been buying my spotify cards in The Netherlands for about 8 months now (I live in Belgium. just over the Dutch border.) It has been working for me for the past months but when I bought one now it giv...

Newbie

Hi guys, I have an issue with my spotify card. I've been buying my spotify cards in The Netherlands for about 8 months now (I live in Belgium. just over the Dutch border.) It has been working for ...

MattSuda

Spotify Star

612 Views

3 replies

0 likes

  • 612 Views
  • 3 replies
  • 0 likes

Solved!! Missing Starred Tracks?!?

I have just noticed that almost all of my starred tracks have dissapeared! Please can you help? Is there a way to restore it?

Regular

I have just noticed that almost all of my starred tracks have dissapeared! Please can you help? Is there a way to restore it?

awidaai

Newbie

6592 Views

33 replies

0 likes

  • 6592 Views
  • 33 replies
  • 0 likes

Solved!!Superuser Contribution Unwanted email

Hi all, I receive lately email from: no-reply@news.spotifymail.com That someone, who is not a friend of mine, has added new tracks. Is this guinine and can i stop this safely?

Music Fan

Hi all, I receive lately email from: no-reply@news.spotifymail.com That someone, who is not a friend of mine, has added new tracks. Is this guinine and can i stop this safely?

aldoalvarez227

Newbie

30989 Views

150 replies

1 likes

  • 30989 Views
  • 150 replies
  • 1 likes

Solved!! Email - Facebook

Hi I have subscribed to Spotify since mid last year, signing up through my FB account. Recently I've changed my email address for my FB account, but that change hasn't passed through to my Spotify account settings - which are still showing my old ema...

Casual Listener

Hi   I have subscribed to Spotify since mid last year, signing up through my FB account.  Recently I've changed my email address for my FB account, but that change hasn't passed through t...

MattSuda

Spotify Star

2228 Views

9 replies

0 likes

  • 2228 Views
  • 9 replies
  • 0 likes

How to close a spotify free account?

I want to close my free account. How do I do this? Thx

Newbie

I want to close my free account. How do I do this? Thx

MattSuda

Spotify Star

1042 Views

5 replies

0 likes

  • 1042 Views
  • 5 replies
  • 0 likes

Solved!! Changed Prem Trial to Unlim, but now want to chg back to Prem

First, I like Spotify very, very much! I am currently getting the 1-month Premium TRIAL subscription, until August 8th. A week or so ago, I changed it so that at the end of my 1-month TRIAL subscription, on Aug. 8, my subscription would change from P...

Newbie

First, I like Spotify very, very much!   I am currently getting the 1-month Premium TRIAL subscription, until August 8th.  A week or so ago, I changed it so that at the end of my 1-mont...

MattSuda

Spotify Star

590 Views

3 replies

0 likes

  • 590 Views
  • 3 replies
  • 0 likes

Wrong Country

Hi!I´ve got an account linked with my facebook account. The first time I loged in was on my vacations in Spain. Now I'm back in Germany and spotify says, that I'm in Spain, so I'm not allowed to use spotify whithout a premium account. But I accually ...

Newbie

Hi! I´ve got an account linked with my facebook account. The first time I loged in was on my vacations in Spain. Now I'm back in Germany and spotify says, that I'm in Spain, so I'm not allowe...

1293844614

Casual Listener

604 Views

4 replies

1 likes

  • 604 Views
  • 4 replies
  • 1 likes

Solved!! Can't create a device password

Hey, I have a Premium Account with my Facebook Login and need a Password for my Device (Onkyo 616) i tried it several times but i dont recieve a Email to create a password. i hope you can help me best regards Dominik

Casual Listener

Hey, I have a Premium Account with my Facebook Login and need a Password for my Device (Onkyo 616) i tried it several times but i dont recieve a Email to create a password.   i hope you can ...

itzzquang

Newbie

3474 Views

7 replies

0 likes

  • 3474 Views
  • 7 replies
  • 0 likes

chargeback disabled my account

HiI recently had my premium account disabled due to a chargeback on my account. This was due to the bank changing from Lloyds to TSB and my card expired. I'd like to have my account activated again so I can add new card details and start using spotif...

Casual Listener

Hi I recently had my premium account disabled due to a chargeback on my account. This was due to the bank changing from Lloyds to TSB and my card expired. I'd like to have my account activated ...

user-removed

Not applicable

2008 Views

9 replies

0 likes

Account
Premium
Subscription
  • 2008 Views
  • 9 replies
  • 0 likes

Spotify not accepting Credit Card or Paypal

I am a Irish customer and have tried numerous times to upgrade my account to Premium but Spotify won't accept the Credit Card. It's a Mastercard and is working for any other transactions. I've set up a Paypal account with the card but still refuses t...

Newbie

I am a Irish customer and have tried numerous times to upgrade my account to Premium but Spotify won't accept the Credit Card. It's a Mastercard and is working for any other transactions. I've set up...

akeminc90

Newbie

4517 Views

17 replies

1 likes

  • 4517 Views
  • 17 replies
  • 1 likes

payment

Ive gone through the process of logging in and logging out about 10 times and its still not letting me pay my bill what do I do?

Newbie

Ive gone through the process of logging in and logging out about 10 times and its still not letting me pay my bill what do I do?

MattSuda

Spotify Star

939 Views

3 replies

0 likes

  • 939 Views
  • 3 replies
  • 0 likes

"Discover" not updating, still using people I no longer follow

The "Discover" tab, both on the web player, and the desktop app are both showing recommendations from people I no longer follow, and are not adding recommendatons for people I have started to follow since the "Discover" tab was added. I unfollowed Sp...

Regular

The "Discover" tab, both on the web player, and the desktop app are both showing recommendations from people I no longer follow, and are not adding recommendatons for people I have started to follow ...

minuszero

Regular

8107 Views

25 replies

0 likes

Account
  • 8107 Views
  • 25 replies
  • 0 likes

Trouble accessing correct account

Hello,The problem I am having started a couple of days ago. I share my father's spotify unlimited account. Recently, every time I log in, no matter where (laptop, library computer, phone) I get music and account details of a friend, but not the music...

Newbie

Hello, The problem I am having started a couple of days ago. I share my father's spotify unlimited account. Recently, every time I log in, no matter where (laptop, library computer, phone) I get m...

MattSuda

Spotify Star

412 Views

3 replies

1 likes

  • 412 Views
  • 3 replies
  • 1 likes

Can't activate high quality music

Hello, I bought premium subscription but I can't enable high quality streaming on my spotyfy windows app. What can be wrong. I get massage: "This is a premium exclusive feature". But in application header is "Spotify Premium". Thanks in advance for a...

Casual Listener

Hello, I bought premium subscription but I can't enable high quality streaming on my spotyfy windows app. What can be wrong. I get massage: "This is a premium exclusive feature". But in application...

sdwalt

Casual Listener

1986 Views

6 replies

0 likes

  • 1986 Views
  • 6 replies
  • 0 likes

errors while trying to log in through facebook

I am writing from my sons account. The system will not let me log in to even post on the forum. I have been trying to log in with my facebook account and it gives me an error "an error has occured while processing your login" When I log in it pulls u...

Casual Listener

I am writing from my sons account.  The system will not let me log in to even post on the forum.   I have been trying to log in with my facebook account and it gives me an error "an error...

Palconudo

Casual Listener

10272 Views

38 replies

0 likes

  • 10272 Views
  • 38 replies
  • 0 likes

Solved!! Proxy settings for login

Hi there I'm having problems logging on to spotify, first it tells me its an error 101 caused by firewall problems. But I've checked and it hasn't got anything to do with that. Then it tells me to enter my proxy settings. But I haven't got a clue abo...

Casual Listener

Hi there   I'm having problems logging on to spotify, first it tells me its an error 101 caused by firewall problems. But I've checked and it hasn't got anything to do with that. Then it tel...

shruthi13

Casual Listener

27345 Views

17 replies

0 likes

  • 27345 Views
  • 17 replies
  • 0 likes