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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

784181 Views

18 replies

29 likes

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  • 18 replies
  • 29 likes

Is there any way i can change my payment date?

is there anyway to change the payment date as my Payment comes out a day before i get paid.

Newbie

is there anyway to change the payment date as my Payment comes out a day before i get paid.

Comrade_Stalin

Casual Listener

14294 Views

6 replies

3 likes

  • 14294 Views
  • 6 replies
  • 3 likes

Solved!! Disconnect from Facebook

Hi, I want to deactivate my Facebook account, but keep Spotify Premium. I've already paid and the two are linked. How can I convert my Spotify subscription over to a stand-alone subscription and get rid of my Facebook? Thank you.

Visitor

Hi,    I want to deactivate my Facebook account, but keep Spotify Premium. I've already paid and the two are linked. How can I convert my Spotify subscription over to a stand-alone subscr...

robfrioux

Newbie

64492 Views

68 replies

10 likes

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  • 68 replies
  • 10 likes

Solved!! NUS Discount Not working

Hi, when I am attempting to activate my discount everything goes fine with entering the nus card number etc. But when it tells me I need to enter my password on facebook for security reasons, I enter it and then it just redirects me the spotify web p...

Visitor

Hi, when I am attempting to activate my discount everything goes fine with entering the nus card number etc. But when it tells me I need to enter my password on facebook for security reasons, I enter...

whooitsmichael

Regular

5953 Views

33 replies

3 likes

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  • 33 replies
  • 3 likes

Solved!! Changing profile name

Hello. I was wondering if there's any chance to change your profile name? I am aware that you can not change the username, but that's not the case. I recently linked Facebook with my Spotify account, and upon disconnecting from Facebook (via Preferen...

Casual Listener

Hello.   I was wondering if there's any chance to change your profile name? I am aware that you can not change the username, but that's not the case.   I recently linked Facebook with m...

zoolegacy

Casual Listener

22342 Views

9 replies

0 likes

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  • 9 replies
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Absolutely disgusting. Please cancel my account and/or contact me so I can do so myself..

Let me first start off by stating I think this is a great application. However, I have to firmly put my foot down on how tied up to Facebook this is. I am sure it was a very lucritive business plan, but for people who wish to remain anonymous or in m...

Casual Listener

Let me first start off by stating I think this is a great application. However, I have to firmly put my foot down on how tied up to Facebook this is. I am sure it was a very lucritive business plan, ...

drmorrison

Newbie

1110 Views

5 replies

3 likes

  • 1110 Views
  • 5 replies
  • 3 likes

duplicate accounts - spotifiy playlists are gone

I believe I accidentally created another account. I don't see any of my starred songs or playlists. I am trying to delete the secondary one as help topics suggested me to but I do not even see that option on the website when I log in. Help!

Visitor

I believe I accidentally created another account. I don't see any of my starred songs or playlists. I am trying to delete the secondary one as help topics suggested me to but I do not even see t...

retturalaura

Newbie

479 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! Can't login

Hi I'm using FB credentials to login, I can log in to FB and I'm automatically logged into the Spotify page but when I use the same details (copy-paste) the spotify app tells me "The username or password is incorrect" What am I doing wrong? RgdsRob

Casual Listener

Hi   I'm using FB credentials to login, I can log in to FB and I'm automatically logged into the Spotify page but when I use the same details (copy-paste) the spotify app tells me "The usernam...

user-removed

Not applicable

15859 Views

76 replies

1 likes

  • 15859 Views
  • 76 replies
  • 1 likes

Disconnecting Spotify from Facebook

Hi I have read many posts about disconnecting Facebook but they do not work for my version of Spotify. I want to be able to disconnect my Facebook and then re-connect to another Facebook account. I do not have an option in - Edit - Preferecnces - to ...

Newbie

Hi   I have read many posts about disconnecting Facebook but they do not work for my version of Spotify. I want to be able to disconnect my Facebook and then re-connect to another Facebook acc...

valinske

Casual Listener

3077 Views

8 replies

1 likes

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  • 8 replies
  • 1 likes

Product is not available?

Hi, Two things are irritating me beyond belief lately :-For some reason I cannot login via Facebook on Chrome. It's impossible on any of my computers. When the popup box opens to insert Facebook credentials it stays blank. I had to download Firefox t...

Regular

Hi,   Two things are irritating me beyond belief lately : -For some reason I cannot login via Facebook on Chrome. It's impossible on any of my computers. When the popup box opens to insert Fa...

mateoio

Casual Listener

1162 Views

6 replies

1 likes

  • 1162 Views
  • 6 replies
  • 1 likes

Can't activate my Spotify card since I bought it in The Netherlands

Hi guys, I have an issue with my spotify card.I've been buying my spotify cards in The Netherlands for about 8 months now (I live in Belgium. just over the Dutch border.) It has been working for me for the past months but when I bought one now it giv...

Newbie

Hi guys, I have an issue with my spotify card. I've been buying my spotify cards in The Netherlands for about 8 months now (I live in Belgium. just over the Dutch border.) It has been working for ...

MattSuda

Spotify Star

602 Views

3 replies

0 likes

  • 602 Views
  • 3 replies
  • 0 likes

Solved!! Missing Starred Tracks?!?

I have just noticed that almost all of my starred tracks have dissapeared! Please can you help? Is there a way to restore it?

Regular

I have just noticed that almost all of my starred tracks have dissapeared! Please can you help? Is there a way to restore it?

awidaai

Newbie

6518 Views

33 replies

0 likes

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  • 33 replies
  • 0 likes

Solved!!Superuser Contribution Unwanted email

Hi all, I receive lately email from: no-reply@news.spotifymail.com That someone, who is not a friend of mine, has added new tracks. Is this guinine and can i stop this safely?

Music Fan

Hi all, I receive lately email from: no-reply@news.spotifymail.com That someone, who is not a friend of mine, has added new tracks. Is this guinine and can i stop this safely?

aldoalvarez227

Newbie

30262 Views

150 replies

1 likes

  • 30262 Views
  • 150 replies
  • 1 likes

Solved!! Email - Facebook

Hi I have subscribed to Spotify since mid last year, signing up through my FB account. Recently I've changed my email address for my FB account, but that change hasn't passed through to my Spotify account settings - which are still showing my old ema...

Casual Listener

Hi   I have subscribed to Spotify since mid last year, signing up through my FB account.  Recently I've changed my email address for my FB account, but that change hasn't passed through t...

MattSuda

Spotify Star

2182 Views

9 replies

0 likes

  • 2182 Views
  • 9 replies
  • 0 likes

How to close a spotify free account?

I want to close my free account. How do I do this? Thx

Newbie

I want to close my free account. How do I do this? Thx

MattSuda

Spotify Star

1027 Views

5 replies

0 likes

  • 1027 Views
  • 5 replies
  • 0 likes

Solved!! Changed Prem Trial to Unlim, but now want to chg back to Prem

First, I like Spotify very, very much! I am currently getting the 1-month Premium TRIAL subscription, until August 8th. A week or so ago, I changed it so that at the end of my 1-month TRIAL subscription, on Aug. 8, my subscription would change from P...

Newbie

First, I like Spotify very, very much!   I am currently getting the 1-month Premium TRIAL subscription, until August 8th.  A week or so ago, I changed it so that at the end of my 1-mont...

MattSuda

Spotify Star

584 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Wrong Country

Hi!I´ve got an account linked with my facebook account. The first time I loged in was on my vacations in Spain. Now I'm back in Germany and spotify says, that I'm in Spain, so I'm not allowed to use spotify whithout a premium account. But I accually ...

Newbie

Hi! I´ve got an account linked with my facebook account. The first time I loged in was on my vacations in Spain. Now I'm back in Germany and spotify says, that I'm in Spain, so I'm not allowe...

1293844614

Casual Listener

585 Views

4 replies

1 likes

  • 585 Views
  • 4 replies
  • 1 likes

Solved!! Can't create a device password

Hey, I have a Premium Account with my Facebook Login and need a Password for my Device (Onkyo 616) i tried it several times but i dont recieve a Email to create a password. i hope you can help me best regards Dominik

Casual Listener

Hey, I have a Premium Account with my Facebook Login and need a Password for my Device (Onkyo 616) i tried it several times but i dont recieve a Email to create a password.   i hope you can ...

itzzquang

Newbie

3410 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

chargeback disabled my account

HiI recently had my premium account disabled due to a chargeback on my account. This was due to the bank changing from Lloyds to TSB and my card expired. I'd like to have my account activated again so I can add new card details and start using spotif...

Casual Listener

Hi I recently had my premium account disabled due to a chargeback on my account. This was due to the bank changing from Lloyds to TSB and my card expired. I'd like to have my account activated ...

user-removed

Not applicable

1961 Views

9 replies

0 likes

Account
Premium
Subscription
  • 1961 Views
  • 9 replies
  • 0 likes

Spotify not accepting Credit Card or Paypal

I am a Irish customer and have tried numerous times to upgrade my account to Premium but Spotify won't accept the Credit Card. It's a Mastercard and is working for any other transactions. I've set up a Paypal account with the card but still refuses t...

Newbie

I am a Irish customer and have tried numerous times to upgrade my account to Premium but Spotify won't accept the Credit Card. It's a Mastercard and is working for any other transactions. I've set up...

akeminc90

Newbie

4387 Views

17 replies

1 likes

  • 4387 Views
  • 17 replies
  • 1 likes

payment

Ive gone through the process of logging in and logging out about 10 times and its still not letting me pay my bill what do I do?

Newbie

Ive gone through the process of logging in and logging out about 10 times and its still not letting me pay my bill what do I do?

MattSuda

Spotify Star

918 Views

3 replies

0 likes

  • 918 Views
  • 3 replies
  • 0 likes