Announcements

Help Wizard

Step 1

NEXT STEP

Archived content

This is content that is no longer relevant

Start a topic

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

784980 Views

18 replies

29 likes

  • 784980 Views
  • 18 replies
  • 29 likes

Always plays the same songs, help?

Hi there, I have a premium account with several playlists I listen to a lot. But when I'm shuffling in a playlist, I've found that of each album, Spotify only chooses to play one or two songs, and always the same songs. All songs on the albums are av...

Newbie

Hi there, I have a premium account with several playlists I listen to a lot. But when I'm shuffling in a playlist, I've found that of each album, Spotify only chooses to play one or two songs, and al...

summerela

Newbie

5729 Views

8 replies

2 likes

  • 5729 Views
  • 8 replies
  • 2 likes

Changing email and disconnect from facebook

Hey! I've got a huge problem with spotify and facebook right now. For some reason I got three different accounts right now. 1: My original account where all my playlists are at. Free verision. 2: My dad's account which I've used to connect with faceb...

Newbie

Hey!   I've got a huge problem with spotify and facebook right now. For some reason I got three different accounts right now.   1: My original account where all my playlists are at....

MattSuda

Spotify Star

2328 Views

8 replies

0 likes

  • 2328 Views
  • 8 replies
  • 0 likes

Spotify premium

How do I remove the Spotify Premium

Newbie

How do I remove the Spotify Premium 😄 😄

MattSuda

Spotify Star

8739 Views

16 replies

0 likes

  • 8739 Views
  • 16 replies
  • 0 likes

Solved!! Upgrade not working

Help, signed up for this gave my card details ect and it does not work????

Casual Listener

Help, signed up for this gave my card details ect and it does not work????

Artavierpostell

Regular

1367 Views

8 replies

0 likes

Premium
  • 1367 Views
  • 8 replies
  • 0 likes

Solved!! Old Version Download? For Mac?

Hello all! I'm not enjoying this newest Spotify update. For the last update I had technical issues and I was able to redownload an old version of Spotify to avoid them. Does anyone know if an older version is still downloadable? I can't find a link t...

Casual Listener

Hello all!   I'm not enjoying this newest Spotify update. For the last update I had technical issues and I was able to redownload an old version of Spotify to avoid them. Does anyone know if...

brenta3

Casual Listener

53210 Views

7 replies

2 likes

  • 53210 Views
  • 7 replies
  • 2 likes

Cancelled my account and I am still being charged for several months

I have cancelled my account several months ago. I am still being charged on my account. There is no way to address this issue. there is not a phone number to call. I need to be credited for the past 4 months of charges on my account. Where do I go to...

Visitor

I have cancelled my account several months ago. I am still being charged on my account. There is no way to address this issue. there is not a phone number to call. I need to be credited for the past ...

Teresa

Roadie

3319 Views

11 replies

0 likes

  • 3319 Views
  • 11 replies
  • 0 likes

Solved!! Free spotify premium 30 day trial problem

Hello. I tried the 30 day premium trial but it only resetted the hours on my free account and nothing more.. now I have a premium account and cant buy unlimited or premium so I basicly cant listen to music since i have 0 time left on my free account ...

Visitor

Hello. I tried the 30 day premium trial but it only resetted the hours on my free account and nothing more.. now I have a premium account and cant buy unlimited or premium so I basicly cant listen to...

MattSuda

Spotify Star

1746 Views

9 replies

0 likes

  • 1746 Views
  • 9 replies
  • 0 likes

Solved!! Is the limit of 3333 offline songs set for normal, high or extreme quality ?

Hi, Maybe someone has run into this. When you've set the quality of downloading songs to extreme, is the limit still 3333 or not? I've found that when setting the DL quality to normal, more tracks can be downloaded then for the extreme setting. Also,...

Casual Listener

Hi,   Maybe someone has run into this. When you've set the quality of downloading songs to extreme, is the limit still 3333 or not?   I've found that when setting the DL quality to ...

MattSuda

Spotify Star

3148 Views

5 replies

0 likes

  • 3148 Views
  • 5 replies
  • 0 likes

Account has been messed up for a while

I have created this account with spotify and have had no end of problems. But the most recent is that I deleted Spotify's access to my facebook account and it has whiped my account completly. All my play lists, all my songs and even my premium. All b...

Regular

I have created this account with spotify and have had no end of problems.   But the most recent is that I deleted Spotify's access to my facebook account and it has whiped my account completly...

MattSuda

Spotify Star

857 Views

9 replies

0 likes

  • 857 Views
  • 9 replies
  • 0 likes

Can not log into my Premium account.

I can't log into my premium account and i have no idea why. I use spotify every day and these last few days have been torture. Apparently I have multiple accounts as well. I could not get my Premium account set up with facebook. The only account I ca...

Newbie

I can't log into my premium account and i have no idea why. I use spotify every day and these last few days have been torture. Apparently I have multiple accounts as well. I could not get my Premium ...

MattSuda

Spotify Star

538 Views

3 replies

0 likes

  • 538 Views
  • 3 replies
  • 0 likes

Solved!! HELP - MY ACCOUNT WAS CHARGED TWICE

My Paypal account was charged twice in one month by Spotify for Premium services... I sent something into customer service... It seems like this is an on going problem. I have no problem paying for the $9.99, but I do not want to be double charged ev...

Casual Listener

My Paypal account was charged twice in one month by Spotify for Premium services... I sent something into customer service... It seems like this is an on going problem. I have no problem paying for t...

MattSuda

Spotify Star

618 Views

4 replies

0 likes

  • 618 Views
  • 4 replies
  • 0 likes

Solved!! Accidentally deleted my playlist / 99% of songs on playlist

Hi, i've unfortunately managed to delete about 99% of my playlist which consisted of over a thousand songs, leaving only 4-5 songs left. I'm really hoping that a moderator will reply and help me to restore the missing songs. I've read in other simila...

Casual Listener

Hi, i've unfortunately managed to delete about 99% of my playlist which consisted of over a thousand songs, leaving only 4-5 songs left.    I'm really hoping that a moderator will reply...

MattSuda

Spotify Star

2239 Views

16 replies

0 likes

  • 2239 Views
  • 16 replies
  • 0 likes

Have premium account but want to add my NUS for the discount

Hi all, I noticed today that I can get a 50% discount on the premium account with my NUS, on reading about it in the help it says about entering my NUS number but I can't see where to enter that? Could anyone help please, Thanks,Sally

Casual Listener

Hi all,   I noticed today that I can get a 50% discount on the premium account with my NUS, on reading about it in the help it says about entering my NUS number but I can't see where to enter ...

MattSuda

Spotify Star

939 Views

6 replies

0 likes

  • 939 Views
  • 6 replies
  • 0 likes

The Sword albums availability differs in same region on different subscriptions

This is the issue: I have Spotify Premium subscription. In my Spotify the newest The Sword album (Apocryphon) is not available and the first album (Age of Winters) is also now not longer available. However, both these albums are available to my frien...

Music Fan

This is the issue:   I have Spotify Premium subscription. In my Spotify the newest The Sword album (Apocryphon) is not available and the first album (Age of Winters) is also now not longer a...

franky_dk

Regular

968 Views

5 replies

0 likes

  • 968 Views
  • 5 replies
  • 0 likes

Solved!! Recover deleted starred playlist

Hi, i've deleted all the songs in my playlist "starred" yesterday evening and I'm really sad and want it back. Can somebody help me? My wife is going berserk.

Casual Listener

Hi, i've deleted all the songs in my playlist "starred" yesterday evening and I'm really sad and want it back. Can somebody help me? 😞 My wife is going berserk.

MattSuda

Spotify Star

7747 Views

18 replies

1 likes

  • 7747 Views
  • 18 replies
  • 1 likes

Solved!! Deleted four years worth of tracks

Hello, Firstly, apologies for starting a new thread, I know there are suitable one's already such as here but I don't seem to be able to reply to them. A "practical joker" in my office decided to delete all the songs out of my biggest playlist which ...

Regular

Hello,   Firstly, apologies for starting a new thread, I know there are suitable one's already such as here but I don't seem to be able to reply to them.   A "practical joker" in my off...

MattSuda

Spotify Star

1224 Views

12 replies

0 likes

  • 1224 Views
  • 12 replies
  • 0 likes

Solved!! Spotify Premium DOESN'T Work!!!!

Just upgraded my Spotify account to premium, have a receipt but every time I log in my account on my iPhone its still the same regular spotify! Please help or I'm going to have to cancel!

Casual Listener

Just upgraded my Spotify account to premium, have a receipt but every time I log in my account on my iPhone its still the same regular spotify! Please help or I'm going to have to cancel!

MattSuda

Spotify Star

16710 Views

111 replies

3 likes

  • 16710 Views
  • 111 replies
  • 3 likes

Cannot remove "new" notifications in the Mac app.

So, the blow horn icon in the Mac app is showing a new notification. Unfortunately, that "new" notification doesn't go away when viewed. Also, I can't clear the list of notitications. The design of that feature is STUNNINGLY bad. Others have mentione...

Casual Listener

So, the blow horn icon in the Mac app is showing a new notification. Unfortunately, that "new" notification doesn't go away when viewed. Also, I can't clear the list of notitications. The design of t...

atillman89

Newbie

982 Views

3 replies

2 likes

  • 982 Views
  • 3 replies
  • 2 likes

Album problems

So, I have a lot of albums on my computer, including every Beatles album. Anyways - I have expired my 10 hour limit, so I was listening to my local files, when I saw that I could click on the "Imagine" album by John Lennon.There it was - the album. S...

Casual Listener

So, I have a lot of albums on my computer, including every Beatles album. Anyways - I have expired my 10 hour limit, so I was listening to my local files, when I saw that I could click on the "Imagin...

MattSuda

Spotify Star

569 Views

5 replies

0 likes

  • 569 Views
  • 5 replies
  • 0 likes

Solved!! Starred Playlist disappeared.

Hello! I noticed some days ago, after synchronizing my phone that my starred playlist disappeared. Acctually not the whole playlist, I think that I had only 3 songs lefts. What Can I do? Thank you for helping! Chrystel

Newbie

Hello!   I noticed some days ago, after synchronizing my phone that my starred playlist disappeared. Acctually not the whole playlist, I think that I had only 3 songs lefts. What Can I do? &n...

ambervignieri

Regular

526 Views

4 replies

0 likes

  • 526 Views
  • 4 replies
  • 0 likes