Announcements

Help Wizard

Step 1

NEXT STEP

Archived content

This is content that is no longer relevant

Start a topic

Unlimited no longer working and playlists gone.

Hi, I disabled spotify social and now i no longer have access to spotify unlimited and all of my playlists have vanished. Any ideas?

Newbie

Hi,  I disabled spotify social and now i no longer have access to spotify unlimited and all of my playlists have vanished. Any ideas?

David

Spotify Legend

329 Views

1 replies

0 likes

  • 329 Views
  • 1 replies
  • 0 likes

Solved!! Being charged but no Unlimited.

Hi, Im being charged every month for Unlimited but I still have advertisement. Can any moderator look in to this?

Visitor

Hi, Im being charged every month for Unlimited but I still have advertisement. Can any moderator look in to this?

user-removed

Not applicable

732 Views

5 replies

0 likes

  • 732 Views
  • 5 replies
  • 0 likes

Solved!! How to cancel an order?

Hi, I tried to buy a bundle of 15 downloads. The confirmation process seemed to go through ok, but my Spotify just says "you have no downloads". So I tried to buy the bundle again... same thing, no downloads. Then I tried again with one download only...

Newbie

Hi, I tried to buy a bundle of 15 downloads. The confirmation process seemed to go through ok, but my Spotify just says "you have no downloads". So I tried to buy the bundle again... same thing, n...

bwv

Casual Listener

4148 Views

15 replies

0 likes

  • 4148 Views
  • 15 replies
  • 0 likes

I can see someone elses bank account details from my account

I appears my account has merged with someone elses. When I log on using my username and password it then thinks I am someone else and shows me their playlist. When I go to account settings I can see their abank account details. This is a complete bre...

Casual Listener

I appears my account has merged with someone elses. When I log on using my username and password it then thinks I am someone else and shows me their playlist. When I go to account settings I can ...

pip21

Casual Listener

1160 Views

7 replies

0 likes

  • 1160 Views
  • 7 replies
  • 0 likes

All I want is Spotify free!

I've used Spotify free on my work computer before, adverts and all, but somehow I had 10 hours worth of uninterupted music yesterday and now it says I have 0 minutes left? I just want to use Spotify free but it keeps telling me I've used up my 10 hou...

Casual Listener

I've used Spotify free on my work computer before, adverts and all, but somehow I had 10 hours worth of uninterupted music yesterday and now it says I have 0 minutes left? I just want to use Spotify ...

user-removed

Not applicable

818 Views

3 replies

0 likes

  • 818 Views
  • 3 replies
  • 0 likes

premium hacked

hey, i have been hacked can someone get back to me asap. onico@me.com

Regular

hey, i have been hacked can someone get back to me asap. onico@me.com

David

Spotify Legend

808 Views

4 replies

0 likes

  • 808 Views
  • 4 replies
  • 0 likes

Offline mode questions

I've just had my hard drive die on me with all my music on and the last backup was... well years ago. Long story short I'm considering a spotify subscription so I can actually have all the music I want without having to worry about this kind of thing...

Newbie

I've just had my hard drive die on me with all my music on and the last backup was... well years ago. Long story short I'm considering a spotify subscription so I can actually have all the music I wa...

licenced

Community Legend

735 Views

1 replies

0 likes

  • 735 Views
  • 1 replies
  • 0 likes

How to download?

I always buy new downloads when i wanna buy a song but I never get the song downloaded for me...! Any idea what the problem could be? Many thanks for help! Jakob

Newbie

I always buy new downloads when i wanna buy a song but I never get the song downloaded for me...!   Any idea what the problem could be?   Many thanks for help!   Jakob

Richard

Community Legend

381 Views

1 replies

0 likes

  • 381 Views
  • 1 replies
  • 0 likes

Mobile app will not make offline lists - with unlimited subscription...

I have had unlimited subscription since Spotify started, but now I cannot make offline lists all of the sudden. I can not sync music, and it seems like the mobile app doesnt register that I have an unlimited account at all. Please check

Newbie

I have had unlimited subscription since Spotify started, but now I cannot make offline lists all of the sudden. I can not sync music, and it seems like the mobile app doesnt register that I have an u...

Richard

Community Legend

372 Views

1 replies

0 likes

  • 372 Views
  • 1 replies
  • 0 likes

Solved!! Trial 48 hours instead of 30 days, error and payment error

hey, i just wanted to try a premium account for 30 DAYS. so i activate the trial, put my paypal account then i get an error... unavailable for the moment blabla... so i install the app on my iphone, and tried to activate in it, but zhen i launched it...

Casual Listener

hey,   i just wanted to try a premium account for 30 DAYS. so i activate the trial, put my paypal account then i get an error... unavailable for the moment blabla...   so i instal...

gzavyer

Casual Listener

701 Views

1 replies

0 likes

  • 701 Views
  • 1 replies
  • 0 likes

spotify premium, termination?

hello! i was wondering about how long time does it take for spotify premium to stop working wen you have got rid of it/terminated the premium? is it like it takes one month before its gone so you have to pay for one more month or does premium go away...

Newbie

hello! i was wondering about how long time does it take for spotify premium to stop working wen you have got rid of it/terminated the premium? is it like it takes one month before its gone so you hav...

Zeak

Newbie

627 Views

1 replies

0 likes

  • 627 Views
  • 1 replies
  • 0 likes

compro 10 descargas y me dice 0 descargas disponibles

¿alguien sabe por qué aunque acabo de comprarme un paquete de descargas en spotify, (de hecho me han mandado el recibo automáticamente), pero cuando intento descargarlas me dice que tengo 0 descargas disponibles? he vuelto a intentarlo porque me es u...

Casual Listener

¿alguien sabe por qué aunque acabo de comprarme un paquete de descargas en spotify, (de hecho me han mandado el recibo automáticamente), pero cuando intento descargarlas me dice que tengo 0 descargas...

jrcajide

Casual Listener

328 Views

1 replies

0 likes

  • 328 Views
  • 1 replies
  • 0 likes

Does spotify have amnesia? (30 day trial problems)

I signed up for the 30 day trial, logged into spotify right away and the first thing I see is a pop up saying "enjoy your 48 hours of music" which to me is basically a blatant disregard for our previous agreement of 30 days that we had JUST made. How...

Casual Listener

I signed up for the 30 day trial, logged into spotify right away and the first thing I see is a pop up saying "enjoy your 48 hours of music" which to me is basically a blatant disregard for our previ...

331 Views

0 replies

0 likes

  • 331 Views
  • 0 replies
  • 0 likes

Song/Artist Information Incorrect - Often Small Things, Worth Mentioning

Feature request: Allow submission of feedback in the app relating to incorrect artist/track/bio information. Meanwhile, how can we submit feedback regarding the accuracy of Artist/Song/Bio/etc information? Most of these things aren't big, but I'd lov...

Music Fan

Feature request: Allow submission of feedback in the app relating to incorrect artist/track/bio information. Meanwhile, how can we submit feedback regarding the accuracy of Artist/Song/Bio/etc...

336 Views

0 replies

0 likes

  • 336 Views
  • 0 replies
  • 0 likes

Offline playlists keep disappearing

Hi!I have an annoying problem, which is described above. I have to resync my offline playlists All the time, although i am only using offline playlists on two devices. Having offline playlists is my reason for having a premium account. What is the so...

Regular

Hi! I have an annoying problem, which is described above. I have to resync my offline playlists All the time, although i am only using offline playlists on two devices. Having offline playlists is...

446 Views

0 replies

1 likes

  • 446 Views
  • 0 replies
  • 1 likes

Offline mode - songs not showing up

Hey All - I boought premium and then synced my songs to be available in offline mode (via desktop) However, when I got on the subway this morning and tried to listen to my songs, the songs werent available. Does anyone know how I can sync songs once ...

Newbie

Hey All -   I boought premium and then synced my songs to be available in offline mode (via desktop)   However, when I got on the subway this morning and tried to listen to my songs, th...

Tnodland

Newbie

1183 Views

2 replies

0 likes

  • 1183 Views
  • 2 replies
  • 0 likes

How to play the music of my group in my Business Facebook Page?

Hi! I have a music group who have already our songs in Spotify. How I do for the people can play our music directly by our Business Facebook page with a simple button? Thank you!

Newbie

Hi!   I have a music group who have already our songs in Spotify. How I do for the people can play our music directly by our Business Facebook page with a simple button?   Thank you...

David

Spotify Legend

466 Views

1 replies

0 likes

  • 466 Views
  • 1 replies
  • 0 likes

Move

Hello!I live in Sweden but will soon move to the UK for one year. At the moment I have a premium account; if I just let the subscription run, will I be able to use Spotify as normal or do I need to unsubscribe and later subscribe as a "UK subscriber"...

Casual Listener

Hello! I live in Sweden but will soon move to the UK for one year. At the moment I have a premium account; if I just let the subscription run, will I be able to use Spotify as normal or do I need ...

lillagoajag

Casual Listener

502 Views

2 replies

0 likes

  • 502 Views
  • 2 replies
  • 0 likes

Do you finally have the Skills for the Spotify Radio or not?

It was a good idea and worked a while without problems... things changed. The radio function is CRAP! It doesn't work and you are still not able to fix it for weeks now!!!!!! Anytime you want to start the radio function relating to existing songs, an...

Newbie

It was a good idea and worked a while without problems... things changed. The radio function is CRAP! It doesn't work and you are still not able to fix it for weeks now!!!!!! Anytime you want to star...

276 Views

0 replies

0 likes

  • 276 Views
  • 0 replies
  • 0 likes

Solved!! LET ME CANCEL MY EFFING SUBSCRIPTION

So SICK of companies like this making it a pain in the D*** to close an account. I was only going to cancel it for a very short period of time and while I still LOVE this program, this B*S* REALLY makes me want to say 'to hell with it' and cancel it ...

Casual Listener

So SICK of companies like this making it a pain in the D*** to close an account. I was only going to cancel it for a very short period of time and while I still LOVE this program, this B*S* REALLY ma...

Richard

Community Legend

1575 Views

6 replies

0 likes

  • 1575 Views
  • 6 replies
  • 0 likes