Announcements

Help Wizard

Step 1

NEXT STEP

Archived content

This is content that is no longer relevant

Start a topic

Solved!! WILL NOT CANCEL WITH PASSWORD

I want to cancel and each time i enter my facebook password, using the IE9 browser, it states that i have a facebook linked account and should change my password there.... I'm not changing my password, why will it not accept my password and just canc...

Casual Listener

I want to cancel and each time i enter my facebook password, using the IE9 browser, it states that i have a facebook linked account and should change my password there.... I'm not changing my passwor...

melrose

Newbie

1215 Views

10 replies

0 likes

  • 1215 Views
  • 10 replies
  • 0 likes

I got charged two times.. want my money back that u stole..

I recently upgraded my account to premium, and when i look at my bank account i have been charged 99kr two times on the same date.. please give me back my money.. thats not ok..

Newbie

I recently upgraded my account to premium, and when i look at my bank account i have been charged 99kr two times on the same date.. please give me back my money.. thats not ok..

David

Spotify Legend

382 Views

1 replies

0 likes

  • 382 Views
  • 1 replies
  • 0 likes

subscription

i have updatet to spotify unlimited. after i payed i recieved a receipt on e-mail and everything worked fine,. however the next time i used spotify i dont have unlimited anymore... i checked my account and it confimed that i am supposed to have unlim...

Newbie

i have updatet to spotify unlimited. after i payed i recieved a receipt on e-mail and everything worked fine, . however the next time i used spotify i dont have unlimited anymore... i checked my acc...

270 Views

0 replies

0 likes

  • 270 Views
  • 0 replies
  • 0 likes

Droid Razr & Spotify

I have tried everything and the music is on my PC, but it will not play on my Razr. It shows up on the phone, but I get a message to Sync Track from your computer. My phone is hooked up to the computer, I even have the premium account now. I am so fr...

Regular

I have tried everything and the music is on my PC, but it will not play on my Razr. It shows up on the phone, but I get a message to Sync Track from your computer. My phone is hooked up to the comput...

Cause_of_Chaos

Casual Listener

750 Views

2 replies

0 likes

  • 750 Views
  • 2 replies
  • 0 likes

Account Suspended

Hello! This post is regarding my account on [email protected], because I cannot log in on that one.I had spotify premium for 2 months, 1 was free. After my father got billed on his credit card, he alerted me he was charged for it. I had made the mistake ...

Newbie

Hello! This post is regarding my account on [email protected], because I cannot log in on that one. I had spotify premium for 2 months, 1 was free. After my father got billed on his credit card, he aler...

1125 Views

0 replies

0 likes

  • 1125 Views
  • 0 replies
  • 0 likes

Cancelling my payments and deleting my account.

I signed up for the spotify premium free 30 day trial. When I signed up I don't ever remember giving my credit card details as I am usually very careful about that sort of stuff. However after my trial I tried to cancel my premium subscription but it...

Newbie

I signed up for the spotify premium free 30 day trial. When I signed up I don't ever remember giving my credit card details as I am usually very careful about that sort of stuff. However after my tri...

Sam

Spotify

550 Views

1 replies

0 likes

  • 550 Views
  • 1 replies
  • 0 likes

premium/free account

I am paying for premium but my account satus states I only have the free trial. It used to work.....whats up?

Casual Listener

I am paying for premium but my account satus states I only have the free trial. It used to work.....whats up?  

Sam

Spotify

346 Views

1 replies

0 likes

  • 346 Views
  • 1 replies
  • 0 likes

Unsubscribing Premium

Hey Guys,I've tested Spotify Premium, and I want do unsubscribe it. But, when I'll cancel the subscration, Spotify want a password from me. But, I'm from germany, and logged in with Facebook. And my Facebook Password won't accepted. What can I do, to...

Newbie

Hey Guys, I've tested Spotify Premium, and I want do unsubscribe it. But, when I'll cancel the subscration, Spotify want a password from me.   But, I'm from germany, and logged in with Facebo...

Sam

Spotify

530 Views

1 replies

0 likes

  • 530 Views
  • 1 replies
  • 0 likes

Lost Starred files and playlists

Hi, I am a Premium subscriber and whilst visiting friends on Saturday we sync'd to their IPAD and logged onto our Account and played all night with no problem. Our friend the next morning found all his memory had been taken up by our Playlists and de...

Newbie

Hi,   I am a Premium subscriber and whilst visiting friends on Saturday we sync'd to their IPAD and logged onto our Account and played all night with no problem. Our friend the next morning fo...

278 Views

0 replies

0 likes

  • 278 Views
  • 0 replies
  • 0 likes

Wont post on my facebook

I have the box checked that says to share my activity on facebook but nothing is ever posted on my wall or the newsfeed. it'd be nice if i could talk to someone directly but spotify doesn't have that option. Okay, this is getting super annoying. I've...

Casual Listener

I have the box checked that says to share my activity on facebook but nothing is ever posted on my wall or the newsfeed. it'd be nice if i could talk to someone directly but spotify doesn't have...

498 Views

0 replies

0 likes

  • 498 Views
  • 0 replies
  • 0 likes

Solved!! Premium Account quit - Password is "wrong" but it definitly isn't!

Hello, I already have written 3 mails to [email protected] but I haven't got any response. My problem is:I want to quit my free premium status because in a few days Spotify would take money.I have to type in my Facebook password because I'm logged ...

Casual Listener

Hello,   I already have written 3 mails to [email protected] but I haven't got any response.   My problem is: I want to quit my free premium status because in a few days Spotify woul...

Tani1221

Casual Listener

1053 Views

2 replies

0 likes

  • 1053 Views
  • 2 replies
  • 0 likes

i pad trial cut short

I have recently signed up for a free premium trial on both my mac and ipad the mac 1 week latter is still going on OK but after about 3 or 4 days the ipad stopped and is asking me to subscribe both on the some account Any ideals

Newbie

I have recently signed up for a free premium trial on both my mac and ipad the mac 1 week latter is still going on OK but after about 3 or 4 days the ipad stopped and is asking me to subscribe both o...

353 Views

0 replies

0 likes

  • 353 Views
  • 0 replies
  • 0 likes

Login Problems

Hi. I have been unable to login with either my Spotify username or my Facebook account for the last week and am getting really annoyed. I have tried submitting a contact form, but you need to be able to login to do this! How can this be resolved?

Casual Listener

Hi. I have been unable to login with either my Spotify username or my Facebook account for the last week and am getting really annoyed. I have tried submitting a contact form, but you need to be able...

xbotella

Casual Listener

1608 Views

6 replies

0 likes

  • 1608 Views
  • 6 replies
  • 0 likes

facebook account links to wrong spotify user / lost premium status

I use a facebook account (premium subscription) to log into spotify but since today my account is linked with an account, I have not used in a long time (probably a year or so). The result is that I can only use the Spotify free service and not acces...

Casual Listener

I use a facebook account (premium subscription) to log into spotify but since today my account is linked with an account, I have not used in a long time (probably a year or so).   The result i...

Sam

Spotify

601 Views

3 replies

0 likes

  • 601 Views
  • 3 replies
  • 0 likes

Solved!! can't uppgrade from free to premium using redeem code

hi. i recently tried the 30 days free trial and decided to continue using premium so i bought a redeem code. It does not work. I suspect that your site or my account is the reason for that. If i manage to get to the subscription page (strugling alot,...

Casual Listener

hi. i recently tried the 30 days free trial and decided to continue using premium so i bought a redeem code. It does not work. I suspect that your site or my account is the reason for that. If i mana...

dennisgolden

Casual Listener

769 Views

2 replies

0 likes

  • 769 Views
  • 2 replies
  • 0 likes

subsription page down?

I want to move my account from UK to germany. For this I have to change my payment details first. But i only get the massage: "This feature is currently unavailable. Please try again later." All other pages are available. What's the problem?

Regular

I want to move my account from UK to germany. For this I have to change my payment details first. But i only get the massage: "This feature is currently unavailable. Please try again later." All othe...

Sam

Spotify

434 Views

1 replies

0 likes

  • 434 Views
  • 1 replies
  • 0 likes

getting into correct facebook that is linked to my phone

phone has excepted the new subscription ,however my account on my pc is not getting the premium version as my phone is

Newbie

 phone has excepted the new subscription ,however my account on my pc is not getting the premium version as my phone is

276 Views

0 replies

0 likes

  • 276 Views
  • 0 replies
  • 0 likes

Solved!! Discount for poor Students or Longer Subscription Modells?

Hello there, I am a german student, realy appreciate using Spotify it is. Are there any planes or possibilities out there to get a discount as a student or for signing for longer periods - lets say about one year or so.

Casual Listener

Hello there,   I am a german student, realy appreciate using Spotify it is. Are there any planes or possibilities out there to get a discount as a student or for signing for longer periods - l...

daniel987

Casual Listener

1868 Views

2 replies

1 likes

  • 1868 Views
  • 2 replies
  • 1 likes

Spotify SUDDENLY hates me! "Can't withdraw funds due to an error"

my spotify just expired today "due to a payment error". without having touched anything. my paypal is active and connected to my bank account as normal. been paying for premium like this for over a year. when i try and re-assign my paypal in spotify'...

Regular

my spotify just expired today "due to a payment error".   without having touched anything. my paypal is active and connected to my bank account as normal.   been paying for premium like...

Sam

Spotify

1089 Views

4 replies

0 likes

  • 1089 Views
  • 4 replies
  • 0 likes