Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
This is content that is no longer relevant
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
781862 Views
18 replies
29 likes
Suffering from the same old song and dance. I can't cancel my subscription, I am asked to enter a password that it will no accept. However, miraculously the password seems to work in letting me actually use the product. I have used Firefox, Safari an...
Suffering from the same old song and dance. I can't cancel my subscription, I am asked to enter a password that it will no accept. However, miraculously the password seems to work in letting me actua...
Spotify
757 Views
6 replies
0 likes
I got this message among "people" on my Spotify app at may iphone, but when I try to do this Spotify tries to connect to Facebook and fails every time. I have tried several times this last week. What is going on? And how come I don't get this message...
I got this message among "people" on my Spotify app at may iphone, but when I try to do this Spotify tries to connect to Facebook and fails every time. I have tried several times this last week. What...
Community Legend
646 Views
1 replies
0 likes
Hi, I recently had to change my payment method after having my credit card stolen. Even though I've used this card already for other purchases, I keep getting declined whenever I try to change it from Spotify. Is there anything else I can do? I'm usi...
Hi, I recently had to change my payment method after having my credit card stolen. Even though I've used this card already for other purchases, I keep getting declined whenever I try t...
Spotify
344 Views
1 replies
0 likes
Hi Today I tried to subscribe to an unlimited account but it failed (wrong password). Then I was redirected to "buy premium". According to the web I need to follow three steps, last one "confirm". So I pressed follow to second step. There were no sec...
Hi Today I tried to subscribe to an unlimited account but it failed (wrong password). Then I was redirected to "buy premium". According to the web I need to follow three steps, last one "con...
Spotify
403 Views
1 replies
0 likes
Hello, As nobody respond to me, I do a new message. I have a problem with the format of my contacts. Their names are their spotify user name such as 11000332843 but not their real name such as "Thomas dubois".I would like it to be in letters. Can any...
Hello, As nobody respond to me, I do a new message. I have a problem with the format of my contacts. Their names are their spotify user name such as 11000332843 but not their real n...
Regular
623 Views
3 replies
0 likes
I recently purchased Spotify Premium as a gift. Despite following all the instructions and filling in all the correct details, the recipient has yet to receive the email containing the code to redeem the gift!! I have clicked on the link provided in ...
I recently purchased Spotify Premium as a gift. Despite following all the instructions and filling in all the correct details, the recipient has yet to receive the email containing the code to redeem...
Casual Listener
796 Views
4 replies
0 likes
I want to cancel and each time i enter my facebook password, using the IE9 browser, it states that i have a facebook linked account and should change my password there.... I'm not changing my password, why will it not accept my password and just canc...
I want to cancel and each time i enter my facebook password, using the IE9 browser, it states that i have a facebook linked account and should change my password there.... I'm not changing my passwor...
Newbie
907 Views
10 replies
0 likes
I recently upgraded my account to premium, and when i look at my bank account i have been charged 99kr two times on the same date.. please give me back my money.. thats not ok..
I recently upgraded my account to premium, and when i look at my bank account i have been charged 99kr two times on the same date.. please give me back my money.. thats not ok..
Spotify Legend
306 Views
1 replies
0 likes
i have updatet to spotify unlimited. after i payed i recieved a receipt on e-mail and everything worked fine,. however the next time i used spotify i dont have unlimited anymore... i checked my account and it confimed that i am supposed to have unlim...
i have updatet to spotify unlimited. after i payed i recieved a receipt on e-mail and everything worked fine, . however the next time i used spotify i dont have unlimited anymore... i checked my acc...
220 Views
0 replies
0 likes
I have tried everything and the music is on my PC, but it will not play on my Razr. It shows up on the phone, but I get a message to Sync Track from your computer. My phone is hooked up to the computer, I even have the premium account now. I am so fr...
I have tried everything and the music is on my PC, but it will not play on my Razr. It shows up on the phone, but I get a message to Sync Track from your computer. My phone is hooked up to the comput...
Casual Listener
641 Views
2 replies
0 likes
Hello! This post is regarding my account on MKXE@LIVE.COM, because I cannot log in on that one.I had spotify premium for 2 months, 1 was free. After my father got billed on his credit card, he alerted me he was charged for it. I had made the mistake ...
Hello! This post is regarding my account on MKXE@LIVE.COM, because I cannot log in on that one. I had spotify premium for 2 months, 1 was free. After my father got billed on his credit card, he aler...
1065 Views
0 replies
0 likes
I signed up for the spotify premium free 30 day trial. When I signed up I don't ever remember giving my credit card details as I am usually very careful about that sort of stuff. However after my trial I tried to cancel my premium subscription but it...
I signed up for the spotify premium free 30 day trial. When I signed up I don't ever remember giving my credit card details as I am usually very careful about that sort of stuff. However after my tri...
Spotify
471 Views
1 replies
0 likes
I am paying for premium but my account satus states I only have the free trial. It used to work.....whats up?
I am paying for premium but my account satus states I only have the free trial. It used to work.....whats up?
Spotify
285 Views
1 replies
0 likes
Hey Guys,I've tested Spotify Premium, and I want do unsubscribe it. But, when I'll cancel the subscration, Spotify want a password from me. But, I'm from germany, and logged in with Facebook. And my Facebook Password won't accepted. What can I do, to...
Hey Guys, I've tested Spotify Premium, and I want do unsubscribe it. But, when I'll cancel the subscration, Spotify want a password from me. But, I'm from germany, and logged in with Facebo...
Spotify
459 Views
1 replies
0 likes
Hi, I am a Premium subscriber and whilst visiting friends on Saturday we sync'd to their IPAD and logged onto our Account and played all night with no problem. Our friend the next morning found all his memory had been taken up by our Playlists and de...
Hi, I am a Premium subscriber and whilst visiting friends on Saturday we sync'd to their IPAD and logged onto our Account and played all night with no problem. Our friend the next morning fo...
229 Views
0 replies
0 likes
I have the box checked that says to share my activity on facebook but nothing is ever posted on my wall or the newsfeed. it'd be nice if i could talk to someone directly but spotify doesn't have that option. Okay, this is getting super annoying. I've...
I have the box checked that says to share my activity on facebook but nothing is ever posted on my wall or the newsfeed. it'd be nice if i could talk to someone directly but spotify doesn't have...
456 Views
0 replies
0 likes
Hello, I already have written 3 mails to premium@spotify.com but I haven't got any response. My problem is:I want to quit my free premium status because in a few days Spotify would take money.I have to type in my Facebook password because I'm logged ...
Hello, I already have written 3 mails to premium@spotify.com but I haven't got any response. My problem is: I want to quit my free premium status because in a few days Spotify woul...
Casual Listener
946 Views
2 replies
0 likes
I have recently signed up for a free premium trial on both my mac and ipad the mac 1 week latter is still going on OK but after about 3 or 4 days the ipad stopped and is asking me to subscribe both on the some account Any ideals
I have recently signed up for a free premium trial on both my mac and ipad the mac 1 week latter is still going on OK but after about 3 or 4 days the ipad stopped and is asking me to subscribe both o...
297 Views
0 replies
0 likes
Hi. I have been unable to login with either my Spotify username or my Facebook account for the last week and am getting really annoyed. I have tried submitting a contact form, but you need to be able to login to do this! How can this be resolved?
Hi. I have been unable to login with either my Spotify username or my Facebook account for the last week and am getting really annoyed. I have tried submitting a contact form, but you need to be able...
Casual Listener
1400 Views
6 replies
0 likes
Username is Anewbe4u. No idea what email I signed up with. What gives?Thanks
Username is Anewbe4u. No idea what email I signed up with. What gives? Thanks
Spotify
2059 Views
1 replies
0 likes
