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Someone else is using my Spotify account!

Hi! I'm also having a problem with someone using my spotify account, I've changed password and so on. Is there any possibility of disconnecting all sessions on my account to? Thanks! Regards Edit: It would be a good feature if you could DC all connec...

Casual Listener

Hi!    I'm also having a problem with someone using my spotify account, I've changed password and so on.  Is there any possibility of disconnecting all sessions on my account to?&nb...

namxorg

Casual Listener

544 Views

2 replies

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spotify wrong account name..

hello!! i just logged in on my spotify en in the top left corner you see what your name is right.. there is a whole other name there then mine.. what does this mean? i dont whant enybody else on my spoftiy account...

Newbie

hello!!   i just logged in on my spotify en in the top left corner you see what your name is right.. there is a whole other name there then mine.. what does this mean? i dont whant enybody els...

neo-x

Community Legend

595 Views

2 replies

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Unable to set up a subscription

Hello,I tried to set up a subscription on my account but after taking a fairly long time to load your web page respondes by stating that the feature is currently unavailable. Is this a known error or just some random nuisance on my account specifical...

Casual Listener

Hello, I tried to set up a subscription on my account but after taking a fairly long time to load your web page respondes by stating that the feature is currently unavailable. Is this a known error ...

Richard

Community Legend

777 Views

6 replies

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Solved!! premium account disappeared on my home computer

I've had a premium subscription for a month or two now, everything has been working fine. All of a sudden, on my home computer i know longer have premium and i lost all my account info. Premium still works on my phone and work computers. Tried to get...

Newbie

I've had a premium subscription for a month or two now, everything has been working fine. All of a sudden, on my home computer i know longer have premium and i lost all my account info. Premium still...

darrenpsp

Newbie

3754 Views

29 replies

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I wan't to cancel my subscription

I am trying to cancel my subscription but ''https://www.spotify.com/us/account/subscription/'' doesn't show anything. ''Subscription statusSorry, could not get your subscription status at the moment.'' Is this temporary or is there another way?

Newbie

I am trying to cancel my subscription but ''https://www.spotify.com/us/account/subscription/'' doesn't show anything.  ''Subscription status Sorry, could not get your subscription status at t...

meahtenoha

Spotify

1202 Views

7 replies

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Spotify makes me go offline,it says that my travel time is up, BUT I NEVER TRAVELED

spotify placed my country as UK but im in new york how do i change it to the right country without having to buy premuim, it keeps me offline so i cant play music pls help

Newbie

spotify placed  my country as UK but im in new york how do i change it to the right country without having to buy premuim, it keeps me offline so i cant play music pls help

swisscub

Gig Goer

516 Views

1 replies

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spotify unlimited question???????

it says Unlimited £4.99 a month that you can listen to music but i cant either on my phone or ipad.....says i need to upgrade to premium...what exactly do you get for unlimited because i have access to nothing. cant listen to anything saved or synced...

Visitor

it says Unlimited £4.99 a month that you can listen to music but i cant either on my phone or ipad.....says i need to upgrade to premium...what exactly do you get for unlimited because i have access ...

user-removed

Not applicable

621 Views

2 replies

1 likes

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Solved!! Buying songs getting messaged an error has occured all the time

Like title says, when im trying to buy songs i keep getting this message, and i need these songs before tomorrow cause of getting on vacation, so it would be nice if this would be solved some how. I have googled searched here apprently i am the only ...

Gig Goer

Like title says, when im trying to buy songs i keep getting this message, and i need these songs before tomorrow cause of getting on vacation, so it would be nice if this would be solved some how. I ...

saprize23

Gig Goer

902 Views

3 replies

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Is it possible to switch Facebook accounts with your premium subscription?

Hello, I recently deativated my facebook temporarily and am now using a temporary facebook account to use spotify. For sake of easy explanation we'll call my original facebook (OFB) and my temporary one (TFB). I am interested in upgrading to premium ...

Newbie

Hello,   I recently deativated my facebook temporarily and am now using a temporary facebook account to use spotify. For sake of easy explanation we'll call my original facebook (OFB) and my t...

397 Views

0 replies

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Top tracks and top artist playlist still public even though box is unchecked under preferences.

I have the boxes for show top tracks and top artists playlist unchecked under preferences and it still shows them on my profile. Every now and then, they will disappear from my profile, but they always come back. Why can't they stay hidden. Is this a...

Newbie

I have the boxes for show top tracks and top artists playlist unchecked under preferences and it still shows them on my profile. Every now and then, they will disappear from my profile, but they alwa...

454 Views

0 replies

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Redeeming code, always gets: "Oops! Something went wrong,"

Hi! Just bought myself a card but when i type the Pin-code it says; Oops! Something went wrong, please try again or check out ou..."What's wrong with the card? is it invalid? Best wishes

Casual Listener

Hi!    Just bought myself a card but when i type the Pin-code it says; Oops! Something went wrong, please try again or check out ou..." What's wrong with the card? is it invalid?  ...

Sundstrand

Newbie

752 Views

2 replies

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Cancel Account

Hello - I would like to cancel my account. Can you please assist? Thanks

Newbie

Hello - I would like to cancel my account.  Can you please assist?  Thanks

447 Views

0 replies

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Unsubscribing

Logged in to unsubscribe from premium. I was greeted on the account screen with a message that Spotify doesn't know my account status, doesn't have any payment information on record (even though they withdraw money from my account every month), and h...

Visitor

Logged in to unsubscribe from premium.  I was greeted on the account screen with a message that Spotify doesn't know my account status, doesn't have any payment information on record (even thoug...

686 Views

0 replies

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e-card

E-card pin doesnt work. What to do next?

Visitor

E-card pin doesnt work. What to do next?

393 Views

0 replies

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Do my playlists disappear if I reset my account?

I have been wanting to unsync one of my devices so I can set up another device. To do this I have to reset my account, as I already have three devices used. Will resetting my account delete my playlist info from spotify or just unsync it? After i res...

Casual Listener

I have been wanting to unsync one of my devices so I can set up another device. To do this I have to reset my account, as I already have three devices used. Will resetting my account delete my playli...

648 Views

0 replies

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Please help a newcomer..

What is the difference between downloading and streaming - I have paid £4.99 per month and thought this was it - however £1.15 is coming out of my account each time I download something - I thought I understood it to be £4.99 per month - full stop. T...

Regular

What is the difference between downloading and streaming - I have paid £4.99 per month and thought this was it - however £1.15 is coming out of my account each time I download something - I thought I...

Stupify

Community Legend

427 Views

1 replies

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Please cancel my subscription

I have been trying for about 30 minutes to cancel my account. Every time i try to get to the subscription section the page hangs, or displays "An error has occurred. Please try again.". Please can you cancel my account. The contact form page also han...

Newbie

I have been trying for about 30 minutes to cancel my account.   Every time i try to get to the subscription section the page hangs, or displays "An error has occurred. Please try again.". Plea...

396 Views

0 replies

1 likes

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Charged twice for Spotify subscription and Spotify contact form is not working

I've been charged twice for my Spotify subscription, once on Monday 23rd and again on Tuesday 24th. I have tried to use the contact form on the contact us page, but this is not working. The form cuts of halfway, there is no submit button and looking ...

Newbie

I've been charged twice for my Spotify subscription, once on Monday 23rd and again on Tuesday 24th. I have tried to use the contact form on the contact us page, but this is not working. The form cuts...

288 Views

0 replies

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Thought it was adfree for 6 months?

I thought I read somewhere that when you sign up for the free account, the ads and the 10 hour a week limitation are ignored for 6 months?? Or did I dream this. Can't yet comment on the 10 hour business, but I'm definitely hearing ads...

Newbie

I thought I read somewhere that when you sign up for the free account, the ads and the 10 hour a week limitation are ignored for 6 months?? Or did I dream this. Can't yet comment on the 10 hour busin...

Stupify

Community Legend

699 Views

1 replies

0 likes

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Offline mode

It says that I am offline when I shouldn't be, I am connected to the internet and never switched to offline mode. Why is it doing this? And how can I go online again? Please and thank you.

Newbie

It says that I am offline when I shouldn't be, I am connected to the internet and never switched to offline mode. Why is it doing this? And how can I go online again? Please and thank you.

Scottehh

Music Fan

819 Views

3 replies

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