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Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
785551 Views
18 replies
29 likes
I have been wanting to unsync one of my devices so I can set up another device. To do this I have to reset my account, as I already have three devices used. Will resetting my account delete my playlist info from spotify or just unsync it? After i res...
I have been wanting to unsync one of my devices so I can set up another device. To do this I have to reset my account, as I already have three devices used. Will resetting my account delete my playli...
601 Views
0 replies
0 likes
What is the difference between downloading and streaming - I have paid £4.99 per month and thought this was it - however £1.15 is coming out of my account each time I download something - I thought I understood it to be £4.99 per month - full stop. T...
What is the difference between downloading and streaming - I have paid £4.99 per month and thought this was it - however £1.15 is coming out of my account each time I download something - I thought I...
Community Legend
381 Views
1 replies
0 likes
I have been trying for about 30 minutes to cancel my account. Every time i try to get to the subscription section the page hangs, or displays "An error has occurred. Please try again.". Please can you cancel my account. The contact form page also han...
I have been trying for about 30 minutes to cancel my account. Every time i try to get to the subscription section the page hangs, or displays "An error has occurred. Please try again.". Plea...
354 Views
0 replies
1 likes
I've been charged twice for my Spotify subscription, once on Monday 23rd and again on Tuesday 24th. I have tried to use the contact form on the contact us page, but this is not working. The form cuts of halfway, there is no submit button and looking ...
I've been charged twice for my Spotify subscription, once on Monday 23rd and again on Tuesday 24th. I have tried to use the contact form on the contact us page, but this is not working. The form cuts...
259 Views
0 replies
0 likes
I thought I read somewhere that when you sign up for the free account, the ads and the 10 hour a week limitation are ignored for 6 months?? Or did I dream this. Can't yet comment on the 10 hour business, but I'm definitely hearing ads...
I thought I read somewhere that when you sign up for the free account, the ads and the 10 hour a week limitation are ignored for 6 months?? Or did I dream this. Can't yet comment on the 10 hour busin...
Community Legend
452 Views
1 replies
0 likes
It says that I am offline when I shouldn't be, I am connected to the internet and never switched to offline mode. Why is it doing this? And how can I go online again? Please and thank you.
It says that I am offline when I shouldn't be, I am connected to the internet and never switched to offline mode. Why is it doing this? And how can I go online again? Please and thank you.
Music Fan
673 Views
3 replies
0 likes
Hi, my spotify stared list was gone yesterday i logged on to my cellphone. And i don't know all the songs i had in there but it would be great if someone could help me get it back. It left 2 songs on my playlis. 12/12 and A boy brushed red living in ...
Hi, my spotify stared list was gone yesterday i logged on to my cellphone. And i don't know all the songs i had in there but it would be great if someone could help me get it back. It left 2 songs on...
Community Legend
335 Views
1 replies
0 likes
Yesterday, Spotify logged me out and it didn't accept my password; so I reset it. When I reset my Password I went back into Spotify and it deleted all of my Playists. I think I might have 2 Usernames for some reason (Shireen-Yogi and Shireen1993) on ...
Yesterday, Spotify logged me out and it didn't accept my password; so I reset it. When I reset my Password I went back into Spotify and it deleted all of my Playists. I think I might h...
Not applicable
1564 Views
5 replies
0 likes
I downloaded Premium to download music on my phone. I have installed the Spotify app but when I try to log in using my facebook login info, it tells me I'm entering it wrong. I've already changed my facebook password and rebooted my phone. Please hel...
I downloaded Premium to download music on my phone. I have installed the Spotify app but when I try to log in using my facebook login info, it tells me I'm entering it wrong. I've already changed my ...
Spotify
466 Views
1 replies
0 likes
I have a Premium account but this past month i was only charged $4.99 instead of the usual $9.99. I was wondering why?
I have a Premium account but this past month i was only charged $4.99 instead of the usual $9.99. I was wondering why?
552 Views
0 replies
0 likes
I asked:When I open my account, I get the message "The offline tracks have expired. You need to login to Spotify to re-activate them".What do I have to do? I do log into my account every time I use my account. Is there something else I need to do? I ...
I asked: When I open my account, I get the message "The offline tracks have expired. You need to login to Spotify to re-activate them". What do I have to do? I do log into my account every time I u...
Spotify
937 Views
6 replies
0 likes
I received an e mail at 9pm yesterday saying that there was a problem with collecting payment, immediately went to my account and saw that my credit card had expired and updated the details but still no sign of the premium returning 20 hours later. I...
I received an e mail at 9pm yesterday saying that there was a problem with collecting payment, immediately went to my account and saw that my credit card had expired and updated the details but still...
Spotify
484 Views
3 replies
0 likes
Hi I don't have 'Share my activity on Spotify Social' checked and I am not connected with Facebook. However, I subscribed to a friend's playlist and now they can see all my song activity in their 'People' bar. I don't get this - by subscribing to the...
Hi I don't have 'Share my activity on Spotify Social' checked and I am not connected with Facebook. However, I subscribed to a friend's playlist and now they can see all my song activity in ...
1032 Views
0 replies
0 likes
My friend is apparently listening to gibberish. There are songs showing up with variations such as: JBwKRTqzkf6L – o1OeG9tvbPWMIs anyone else seeing this?
My friend is apparently listening to gibberish. There are songs showing up with variations such as: JBwKRTqzkf6L – o1OeG9tvbPWM Is anyone else seeing this?
Casual Listener
615 Views
1 replies
0 likes
Why do single downloads expire? The "Downlads" page clearly say: "Spare bundles don’t last foreverWe can offer downloads to you at this great price because we’re buying them in bulk from the artists and labels. As part of this arrangement, all of the...
Why do single downloads expire? The "Downlads" page clearly say: "Spare bundles don’t last forever We can offer downloads to you at this great price because we’re buying them in bu...
Spotify
1491 Views
3 replies
0 likes
Hello! I Had missed because I got a new card number now they have not pulled money so I will not go into my spotify. Has changed the card number when will I be able to listen to Spotify again and when pulling them money??
Hello! I Had missed because I got a new card number now they have not pulled money so I will not go into my spotify. Has changed the card number when will I be able to listen to Spotify again and whe...
Spotify
339 Views
1 replies
0 likes
Hello, my account is/was hacked. I have gotten "controlo" over it again however it's some1 els online on it but I have changed passowrd. They keep interupting me listening to music becuase it get's paused everytime they press play. Is there anyway to...
Hello, my account is/was hacked. I have gotten "controlo" over it again however it's some1 els online on it but I have changed passowrd. They keep interupting me listening to music becuase it get's p...
Spotify
478 Views
1 replies
0 likes
Hi.. So today about the same time as the site crashed my premium account went to a free account instead.And now that im trying to pay for premium again i get the message: Payment failed. Please make sure that you have sufficient funds and that your c...
Hi.. So today about the same time as the site crashed my premium account went to a free account instead. And now that im trying to pay for premium again i get the message: Payment failed. Pleas...
Casual Listener
456 Views
2 replies
0 likes
Hello everyone,I just installed spotify and imported my itunes library. Then I noticed, that spotify automatically connected the songs to its database and in some cases even "corrected" the name of the songs (only in spotify, not in itunes or the fil...
Hello everyone, I just installed spotify and imported my itunes library. Then I noticed, that spotify automatically connected the songs to its database and in some cases even "corrected" the name of...
500 Views
0 replies
0 likes
i have been using spotify for a lil while the free one all of a sudden it says i have premium and when i try to cancel it says it is through their partners telia im seriously lost here i never subscribed to premium
i have been using spotify for a lil while the free one all of a sudden it says i have premium and when i try to cancel it says it is through their partners telia im seriously lost here i never subscr...
262 Views
0 replies
0 likes
