Archived content

Why isn't anyone helping?

I reported weeks ago that my starred tracks and playlists have disappeared. I have tried everything on here to rectify things to no avail. Is it because I am a Spotify Free user that nothing is being done?

Problems with login

I can't change my password as the email on the account doesn't work, I can't change my settings because spotify has changed my password, I'm paying for premium but I'm unhappy that I can't use it on my phone also. Can someone please help because I en...

missing starred songs

i had about 200+ in my starred list now i have only 55, what have happend? any1 help me? :S

How do I delete tunes from my inbox?

Moved from Sweden to Denmark, can't use Spotify anymore

Hello, I have tried to change my profile to tell Spotify that I live in Denmark now, but even though Denmark is also part of Spotify now, I am not allowed to change my free account to a Danish free account. I have a Danish IP-address. What do I do?

What's the point of offline mode?

What good is offline mode if you have to be able to sign in before you play anything? I was just on a flight and when we were able to turn out electronics back on I found I could not play any music due to not being able to login. Am I doing something...

Premium not working

Hello, I purchased new Premium time after my previous debet card was out of date. This was a few days ago, but it is still not working in Spotify. (I get ads.) I've relogged multiple times since then. Please help.

Can't by Spotify premium.

Whenever I try to pay for Spotify premium I get the "Payment failed" error, I have checked my bank and I do have the money for the purchase and I have been able to buy other things with my card so it's not an issue with the bank. Also tried to relog ...

background noise

Starting yesterday when I play music or radio throughout every song played I get beep any ideas what it might be

Samsung Bada System

Hey Boys & Girls , I´ve got a samsung mobile with bada system and now i don't know how i can use spotify on my mobile cause it don´t exist a app for bada system mobils ...My question is now if i can have spotify on my mobile on a other way ...?! If n...

Still have the 5 plays only after linking to facebook?

Hi, Had an account from yonks ago that I connected to facebook recently. In doing so I lost my new account which was created through facebook (not pleased). The new account which was created through facebook let me listen to the same song however man...

Payed for unlimited, never got it!!!!

anyone whos got the same problem?purchased unlimited three days ago, spotify took my money.. but i never got unlimited.. I bought it to be able to play my music all day long without commersial.. but no..I got 10h free and lots of commersial... help!!...

Please, please help me, I have deleted my play list by mistake

Please, can you Moderators please, please help me get my playlist back? I don't know what happened. but suddenly I was aware of that I had deleted it! I have been working on the list for sooo long... I'm almost crying...... Kindly regards, and sorry ...

Subscription

I lost My credit card and forgot to renew it. Have added a new credit card.Now is all my songs on my playlist gone. How do I get back all my songs.

playlists disapperaed!?

to my horror all my many varied playlists have disappeared! this happened a few months ago. anyone got any ideas as to how to get them back please?thanks ian

spotify doesnt want my money

I'm trying to buy unlimited but the d a m n web page keeps saying i'm not logged in. First i click on the red "0 minutes music left" to get to the upgrade page. I choose unlimited and visa payment method, but after clicking next it says I put the wro...

Trouble Canceling Subscription

I am currently trying to change my payment method; however, I will not be able to change the info on my account until it is too late. I want to unsubscribe so that I will not be charged for a late payment. The main problem that I am having is that it...

Spotify

Hi..Were do i find my spotify code so i can uppgrade to premium again???