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Hello, I purchased new Premium time after my previous debet card was out
of date. This was a few days ago, but it is still not working in
Spotify. (I get ads.) I've relogged multiple times since then. Please
help.
Hello, I purchased new Premium time after my previous debet card was out of date. This was a few days ago, but it is still not working in Spotify. (I get ads.) I've relogged multiple times s...
Whenever I try to pay for Spotify premium I get the "Payment failed"
error, I have checked my bank and I do have the money for the purchase
and I have been able to buy other things with my card so it's not an
issue with the bank. Also tried to relog ...
Whenever I try to pay for Spotify premium I get the "Payment failed" error, I have checked my bank and I do have the money for the purchase and I have been able to buy other things with my card so it...
Hey Boys & Girls , I´ve got a samsung mobile with bada system and now i
don't know how i can use spotify on my mobile cause it don´t exist a app
for bada system mobils ...My question is now if i can have spotify on my
mobile on a other way ...?! If n...
Hey Boys & Girls , I´ve got a samsung mobile with bada system and now i don't know how i can use spotify on my mobile cause it don´t exist a app for bada system mobils ...My question is ...
Hi, Had an account from yonks ago that I connected to facebook recently.
In doing so I lost my new account which was created through facebook
(not pleased). The new account which was created through facebook let me
listen to the same song however man...
Hi, Had an account from yonks ago that I connected to facebook recently. In doing so I lost my new account which was created through facebook (not pleased). The new account which was created...
anyone whos got the same problem?purchased unlimited three days ago,
spotify took my money.. but i never got unlimited.. I bought it to be
able to play my music all day long without commersial.. but no..I got
10h free and lots of commersial... help!!...
anyone whos got the same problem? purchased unlimited three days ago, spotify took my money.. but i never got unlimited.. I bought it to be able to play my music all day long without commer...
Please, can you Moderators please, please help me get my playlist back?
I don't know what happened. but suddenly I was aware of that I had
deleted it! I have been working on the list for sooo long... I'm almost
crying...... Kindly regards, and sorry ...
Please, can you Moderators please, please help me get my playlist back? I don't know what happened. but suddenly I was aware of that I had deleted it! I have been working on the list for sooo long......
to my horror all my many varied playlists have disappeared! this
happened a few months ago. anyone got any ideas as to how to get them
back please?thanks ian
to my horror all my many varied playlists have disappeared! this happened a few months ago. anyone got any ideas as to how to get them back please? thanks ian
Hi, This topic doesnt really fit anywhere but this forum felt general
enough (Yes, I did try the search first). Why, can't I play around with
my playlists from my browser?Before you go all out wacking me; if I can
do this already it is well hidden an...
Hi, This topic doesnt really fit anywhere but this forum felt general enough (Yes, I did try the search first). Why, can't I play around with my playlists from my browser? Before y...
I'm trying to buy unlimited but the d a m n web page keeps saying i'm
not logged in. First i click on the red "0 minutes music left" to get to
the upgrade page. I choose unlimited and visa payment method, but after
clicking next it says I put the wro...
I'm trying to buy unlimited but the d a m n web page keeps saying i'm not logged in. First i click on the red "0 minutes music left" to get to the upgrade page. I choose unlimited and visa p...
I am currently trying to change my payment method; however, I will not
be able to change the info on my account until it is too late. I want to
unsubscribe so that I will not be charged for a late payment. The main
problem that I am having is that it...
I am currently trying to change my payment method; however, I will not be able to change the info on my account until it is too late. I want to unsubscribe so that I will not be charged for a l...
Hi - For some reason my whenever I log in with my facebook account it
also logs in with my mothers spotify account.When my mother logs in with
her account it updates music to my facebook newsfeed, and my name is in
the upper right corner.I have no id...
Hi - For some reason my whenever I log in with my facebook account it also logs in with my mothers spotify account. When my mother logs in with her account it updates music to my facebook n...
Suffering from the same old song and dance. I can't cancel my
subscription, I am asked to enter a password that it will no accept.
However, miraculously the password seems to work in letting me actually
use the product. I have used Firefox, Safari an...
Suffering from the same old song and dance. I can't cancel my subscription, I am asked to enter a password that it will no accept. However, miraculously the password seems to work in letting me actua...
I got this message among "people" on my Spotify app at may iphone, but
when I try to do this Spotify tries to connect to Facebook and fails
every time. I have tried several times this last week. What is going on?
And how come I don't get this message...
I got this message among "people" on my Spotify app at may iphone, but when I try to do this Spotify tries to connect to Facebook and fails every time. I have tried several times this last week. What...
Hi, I recently had to change my payment method after having my credit
card stolen. Even though I've used this card already for other
purchases, I keep getting declined whenever I try to change it from
Spotify. Is there anything else I can do? I'm usi...
Hi, I recently had to change my payment method after having my credit card stolen. Even though I've used this card already for other purchases, I keep getting declined whenever I try t...
Hi Today I tried to subscribe to an unlimited account but it failed
(wrong password). Then I was redirected to "buy premium". According to
the web I need to follow three steps, last one "confirm". So I pressed
follow to second step. There were no sec...
Hi Today I tried to subscribe to an unlimited account but it failed (wrong password). Then I was redirected to "buy premium". According to the web I need to follow three steps, last one "con...
Hello, As nobody respond to me, I do a new message. I have a problem
with the format of my contacts. Their names are their spotify user name
such as 11000332843 but not their real name such as "Thomas dubois".I
would like it to be in letters. Can any...
Hello, As nobody respond to me, I do a new message. I have a problem with the format of my contacts. Their names are their spotify user name such as 11000332843 but not their real n...
I recently purchased Spotify Premium as a gift. Despite following all
the instructions and filling in all the correct details, the recipient
has yet to receive the email containing the code to redeem the gift!! I
have clicked on the link provided in ...
I recently purchased Spotify Premium as a gift. Despite following all the instructions and filling in all the correct details, the recipient has yet to receive the email containing the code to redeem...