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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

777549 Views

18 replies

29 likes

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  • 18 replies
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Solved!! Won't scrobble to Last.Fm account

I have the Spotify desktop application and it won't accept my Last.fm username and password. Everytime I play music, the track details appear in last.fm, but shows a message that I have to enable scrobbling in Spotify, I have done that. I have reset ...

Music Fan

I have the Spotify desktop application and it won't accept my Last.fm username and password.   Everytime I play music, the track details appear in last.fm, but shows a message that I have to...

mylengrave

Roadie

8346 Views

6 replies

0 likes

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Change country settings

I'm unable to change my country from Germany to the UK, it's greyed out. I've tried to contact support a month ago and got no response whatsoever. I looked it up and it seems to be a common issue. My case number is #00256283 How can I change my count...

Newbie

I'm unable to change my country from Germany to the UK, it's greyed out. I've tried to contact support a month ago and got no response whatsoever. I looked it up and it seems to be a common issue. ...

Peter__

Community Legend

742 Views

5 replies

0 likes

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calilbration

Hi spotify! I have recently got the premium use of the program and was wondering what happens when you calibrate a playlist?

Newbie

Hi spotify! I have recently got the premium use of the program and was wondering what happens when you calibrate a playlist?

user-removed

Not applicable

1137 Views

2 replies

0 likes

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Solved!! Can't link my original spotify account to my facebook

Hi I have had my spotify account for years (well before you could link it to facebook) and now I am having problems linking it with my facebook acount as I seem to have accidentally created a second account with my facebook log in details. How do I d...

Casual Listener

Hi    I have had my spotify account for years (well before you could link it to facebook) and now I am having problems linking it with my facebook acount as I seem to have accidentally ...

Peter__

Community Legend

2533 Views

20 replies

0 likes

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  • 20 replies
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Solved!! Accidenly deleted my Spotify playlist

Hello!I was just a couple of minutes ago trying to sort out some of my Spotify playlists, and did so. The thing is that I think that I experienced a visual bug, because I had alredy moved away two playlits into a playlist folder, but on the Spotify i...

Casual Listener

Hello! I was just a couple of minutes ago trying to sort out some of my Spotify playlists, and did so. The thing is that I think that I experienced a visual bug, because I had alredy moved away ...

atm

Casual Listener

636 Views

4 replies

0 likes

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  • 4 replies
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Multiple accounts created under the same Facebook(?!)

HiI have tried to find a thread about this but it seems like I can't find a proper one.My problem is as follows:The account I use and have Premium on (this one) is messed up. It has somehow created multiple accounts (with different numbers as usernam...

Casual Listener

Hi I have tried to find a thread about this but it seems like I can't find a proper one. My problem is as follows: The account I use and have Premium on (this one) is messed up. It has someh...

Peter__

Community Legend

1089 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

Solved!! spotify disappearing?

spotify disappearing? when i log-in it loads up, but when I move mouse it disapears. Help Me!

Music Fan

spotify disappearing?   when i log-in it loads up, but when I move mouse it disapears.   Help Me!

Peter__

Community Legend

4038 Views

4 replies

0 likes

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  • 4 replies
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Redownloading purchased tracks

All the tracks that i download are stored in the "Spotify" folder in "Music" on my computer as i presume are most peoples. Has anybody had the problem where the tracks dissappear form the folder and have to be redownloaded. Is the reason for this tha...

Newbie

All the tracks that i download are stored in the "Spotify" folder in "Music" on my computer as i presume are most peoples.  Has anybody had the problem where the tracks dissappear form...

Peter__

Community Legend

695 Views

6 replies

0 likes

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  • 6 replies
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Songs dissapear

Hi, Some songs are dissapearing from the available selection, while they where available one month ago. I am paying and expect songs to stay where they are not randomly dissapear from the playlists. This has happened with Boards of Canada and now Coc...

Casual Listener

Hi,   Some songs are dissapearing from the available selection, while they where available one month ago. I am paying and expect songs to stay where they are not randomly dissapear from the pl...

Jordi

Community Legend

416 Views

2 replies

2 likes

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  • 2 replies
  • 2 likes

How can I change login method?

I'm login in via Facebook, how can I login via just spotify. Somebody please tell me!

Newbie

I'm login in via Facebook, how can I login via just spotify. Somebody please tell me!  

Peter__

Community Legend

1459 Views

3 replies

0 likes

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  • 3 replies
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Can't access spotify on my iPhone

Having logged out to upgrade to premium membership I can no longer log in to my account it keeps saying incorrect password, I've tried resetting my password to no avail really becoming quite frustrated

Newbie

Having logged out to upgrade to premium membership I can no longer log in to my account it keeps saying incorrect password, I've tried resetting my password to no avail really becoming quite frustrat...

Peter__

Community Legend

630 Views

4 replies

1 likes

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  • 4 replies
  • 1 likes

Solved!! Multiple license tenancy

hI, i have a premium account and was wondering if there is a way of allowing the use of my account and subscription for two simultaneous streams, is there a licensing program for this, ie if I want to use this on one computer and the kids want to use...

Newbie

hI,   i have a premium account and was wondering if there is a way of allowing the use of my account and subscription for two simultaneous streams, is there a licensing program for this, ie if...

Peter__

Community Legend

2479 Views

3 replies

0 likes

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  • 3 replies
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Unidays half price for students - The student id supplied is invalid.

Hi guys, I have just created an account on Unidays and verified that I am student, but when I want to redeem the offer I get - The student id supplied is invalid. Could you help me with this please? Cheers

Regular

Hi guys, I have just created an account on Unidays and verified that I am student, but when I want to redeem the offer I get - The student id supplied is invalid. Could you help me with thi...

Peter__

Community Legend

3587 Views

26 replies

0 likes

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  • 26 replies
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Solved!! Delete and create a new account. Why? To have a new username.

Good morning, I want to change my username to later create a new account and pay a Premium account, but it's impossible. So, I changed my email and now I try to create a new account, but the system say me that my email is been used. My previous email...

Visitor

Good morning,   I want to change my username to later create a new account and pay a Premium account, but it's impossible. So, I changed my email and now I try to create a new account, but t...

Peter__

Community Legend

55775 Views

8 replies

2 likes

Account
  • 55775 Views
  • 8 replies
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Solved!! Trying to update profile but it says my email address is already registered

I'm logged in and trying to update the zip code on my account. However, when I put the new zip in and hit "save profile," I get an error message that this email address is already registered. Well, yes, it's registered to me. I logged out and back in...

Casual Listener

I'm logged in and trying to update the zip code on my account. However, when I put the new zip in and hit "save profile," I get an error message that this email address is already registered. Well, y...

Peter__

Community Legend

762 Views

6 replies

0 likes

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Need to pay subscription after card was declined?

My debit card was declined on July 1, 2012 when my payment was due but now I've got money on my card and I want to pay for it so I have my playlists back. It's only letting me use the Radio and I have never had that happen before. I have Spotify free...

Newbie

My debit card was declined on July 1, 2012 when my payment was due but now I've got money on my card and I want to pay for it so I have my playlists back. It's only letting me use the Radio and I hav...

elisewellmaker1

Casual Listener

1211 Views

6 replies

0 likes

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  • 6 replies
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Radio playlists for offline use

I am a new premium subscriber and wondered whether you can save a radio playlist for offline use

Newbie

I am a new premium subscriber and wondered whether you can save a radio playlist for offline use

bhubbard14

Casual Listener

646 Views

3 replies

4 likes

  • 646 Views
  • 3 replies
  • 4 likes

Solved!! missing starred songs

hi,i've lost all of my starred songs from before 2012. is there any way you could help me?

Casual Listener

hi, i've lost all of my starred songs from before 2012.   is there any way you could help me?

Peter__

Community Legend

4336 Views

42 replies

0 likes

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  • 42 replies
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Como recuperar contraseña Spotify. Correo electrónico bloqueado.

Hola! Quisiera saber como se puede recuperar la contraseña de mi cuenta de Spotify Premium si mi cuenta de correo electrónico vinculada está cerrada/bloqueada? Muchas gracias.

Newbie

Hola! Quisiera saber como se puede recuperar la contraseña de mi cuenta de Spotify Premium si mi cuenta de correo electrónico vinculada está cerrada/bloqueada?   Muchas gracias.

angelafc

Newbie

3122 Views

1 replies

6 likes

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  • 1 replies
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Solved!! No message after redeeming code

Hi there.. I just got a giftcard from a friend. 100 Sek. I tryed to redeem it and i get to the point where i get promted to type the pin-code down. After i push the redeem button and my webpage turns blank. Nothing happends. If I refresh i get back t...

Casual Listener

Hi there..    I just got a giftcard from a friend. 100 Sek. I tryed to redeem it and i get to the point where i get promted to type the pin-code down. After i push the redeem button and...

aracellyjavier

Casual Listener

3506 Views

43 replies

0 likes

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  • 43 replies
  • 0 likes