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premium problems

premium problems

I've updated my credit card info but I still cannot listen to my starred songs on my iPhone. I have tried to update to premium but it still says that I can only listen to the radio... what's the deal?
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3 Replies

Looks like your new payment details have saved. You'll just need to restart your subscription to get it going again. Just head here to do so... www.spotify.com/account/subscription
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ok I say I want spotify premium.... then it makes me login... so I do... then it kicks me back to the get spotify premium... and it kicks me back to the **bleep**ing login screen! it is retarted!

Matt0777 - This sounds very strange. Could you try subscribing from a different browser? Or through an 'incognito window'?
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Check out how we're doing over @SpotifyStatus

Question answered? Just click 'Accept as solution' to help other users out. Easy.

Who's your Spotify Star?

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