Hey folks, glad to see you here!
We've put together this guide to help you out along your Car Thing journey.
Getting a Car Thing
If you haven't already, you can register for one here.
When you successfully register, you'll receive an email confirmation to your inbox chosen during the signup. If you've logged in with the wrong account, you can always select Change User or Change email.
Once one is available for you, you should receive an email with more info.
Keep in mind that this is available to Premium subscribers in the US only at the moment. There's more info about the requirements here.
Setting up Car Thing
You've received your Car Thing, congrats!
The first thing you'll need to do is setup your Car Thing with your mobile device. We have a dedicated support site to get you started here.
Once you've set up the two, you can mount Car Thing to your car.
We also have some helpful video tutorials on how you can use Car Thing.
Troubleshooting Car Thing
No need to panic!
The first thing to do is perform some basic troubleshooting. Don't forget to start with some often overlooked steps like rebooting your device. If that doesn't do the trick, check out our support site.
If you can't find an answer to your issue listed there, we recommend starting a new thread in this board. That way, other Community users, Stars or Moderators can help out. Don't forget to include helpful details like how you're setting up Car Thing, at what point you're having troubles, etc. An image is a thousand words so you can also consider attaching any helpful images to better point out what's happening.
We'll be updating this thread with new tips and FAQs, so we recommend checking back often. You can also subscribe to this thread to stay in the loop automatically when this happens.
