Audiobook Not Playing

darth26 · 2025-07-09

Plan

Premium

Country

United Kingdom

Device

(iPhone 12 Pro)

Operating System

(iOS 18.5)

My Question or Issue

The audiobook A Sound So Very Loud: The Inside Story of Every Song Oasis Recorded will not play, and there are no chapters or runtime listed. I have had no issues with audiobooks before, and have contacted the publisher to see what they can do. https://open.spotify.com/show/4ZnL8iSyQhKiVoNoSHVOmA?si=oPQs6hnkSTSMMM2ip9-qWQ

MihailY · 2025-07-10

Hey @darth26,

Thanks for reaching out to report this.

The audiobook might no longer be available, so if it's appearing on your end, try some basic troubleshooting like logging out and back in a couple of times or clean reinstalling the app.

If the audiobook is still not playing but showing up as available, let us know and we'll forward this to the relevant team.

Cheers,

MihailYModerator

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darth26 · 2025-07-10

Thanks for replying, I have tried that and the audiobook still will not play but still shows as available, so I would greatly appreciate it if you could forward it to the relevant team please.

darth26 · 2025-07-16

@MihailY Hi again, is there any update from the relevant team yet regarding this audiobook issue as it is still not playing? Thanks for your help so far

Eni · 2025-07-16

Hey @darth26,

Thanks for getting back to us.

We can confirm we've passed your report to the relevant team to be looked into. We're afraid we cannot commit to a timeframe for how long it's going to take, but we appreciate you taking the time to bring this to our attention.

Cheers!

EniModerator

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“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

thehorse1 · 2025-07-17

Same problem here. The audiobook is showing as available but won’t play or download.

Eni · 2025-07-17

Hey @thehorse1,

Thanks for getting in touch about this here in the Community.

Just to confirm, are you referring to the same podcast or a different one? If you're referring to a different one, make sure to follow all the steps @MihailY sent previously and if they don't work, send us the podcast's URI and we'll take a closer look.

We'll be on the lookout for your reply.

EniModerator

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“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

darth26 · 2025-07-29

The audiobook is now playing correctly. Thanks for your help.

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