Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

Spotify Star

scrollingcat

Visitor

70600 Views

48 replies

110 likes

  • 70600 Views
  • 48 replies
  • 110 likes

Ads on écho dot

PlanPremiumCountryFrance DeviceÉcho dotOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuej'écoute régulièrement des podcasts abec Spotify via mon écho dot.Depuis plusieurs mois j'ai des publicités en anglais uniquement si je...

Newbie

Plan Premium Country France  Device Écho dot Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue j'écoute régulièrement des podcasts abec Spotify ...

265 Views

0 replies

0 likes

  • 265 Views
  • 0 replies
  • 0 likes

Superuser Contribution No Romanian interface language available for Moldova

Romanian language is the official language of Republic of Moldova. However, when checking the available list of languages for Moldova I can see only English and russian (today's date: March 27, 2024).I am posting here (https://www.presedinte.md/app/w...

Newbie

Romanian language is the official language of Republic of Moldova. However, when checking the available list of languages for Moldova I can see only English and russian (today's date: March 27, 2024)...

Yordan

Moderator

832 Views

3 replies

7 likes

  • 832 Views
  • 3 replies
  • 7 likes

Solved!!Superuser Contribution WE NEED TOP 50 in our country

we need top 50 in aruba curacao and bonaireSPOTIFY PLEASE MAKE IT HAPPEN we have more than thousand artist in this region

Regular

we need top 50 in aruba curacao and bonaire SPOTIFY PLEASE MAKE IT HAPPEN 💯 we have more than thousand artist in this region

Maria

Moderator

342 Views

1 replies

0 likes

  • 342 Views
  • 1 replies
  • 0 likes

Songs becoming unavailable after months of listening

I've added a few songs to some of my playlists that have become "grayed out". These titles are not available for listening anymore, at least where I live. Why that sudden change? Most recent example is "Harvey Danger- Flagpole sitta". I added the son...

Newbie

I've added a few songs to some of my playlists that have become "grayed out". These titles are not available for listening anymore, at least where I live. Why that sudden change?    Most ...

WorldQuestioner

Music Fan

1510 Views

3 replies

0 likes

  • 1510 Views
  • 3 replies
  • 0 likes

Superuser Contribution Video Streaming on PS4

Hello, long time user here, 6 years on premium. When Joe Rogan came to Spotify I was extremely excited. No more ads, and maybe better streaming on all platforms. When video came to my iPhone, it was looking like it was all happening. Here we are 2 ye...

Newbie

Hello, long time user here, 6 years on premium. When Joe Rogan came to Spotify I was extremely excited. No more ads, and maybe better streaming on all platforms. When video came to my iPhone, it was ...

Beelphegor

Casual Listener

7912 Views

10 replies

5 likes

  • 7912 Views
  • 10 replies
  • 5 likes

Superuser Contribution Still no video streaming for JRE on PS4?

I will start by saying that I thoroughly enjoy Spotify, but I get more irritated with the company as each week goes by that I can not simply pop on the JRE podcast on my PS4 to take in the whole experience. I either have to view it through my phone, ...

Casual Listener

I will start by saying that I thoroughly enjoy Spotify, but I get more irritated with the company as each week goes by that I can not simply pop on the JRE podcast on my PS4 to take in the whole expe...

Beelphegor

Casual Listener

18375 Views

19 replies

19 likes

App & Features
  • 18375 Views
  • 19 replies
  • 19 likes

Superuser Contribution Default Playlists

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Music Fan

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

CB141

Newbie

2508 Views

16 replies

0 likes

  • 2508 Views
  • 16 replies
  • 0 likes

Superuser Contribution Аккаунт смена почты

Я не могу поменять электронную почту на аккаунте помогите мне пожалуйста

Newbie

Я не могу поменять электронную почту на аккаунте помогите мне пожалуйста 

aoooaooaooaoo

Newbie

1309 Views

2 replies

0 likes

  • 1309 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Old Release Radar lists

Hi, I have a premium account and did not have the time to check the Release Radar list last week. Is it possible to recover it or see what it contained? Many thanks, JM.

Regular

Hi,   I have a premium account and did not have the time to check the Release Radar list last week. Is it possible to recover it or see what it contained?   Many thanks, JM.  

mfrb177

Visitor

3103 Views

4 replies

0 likes

  • 3103 Views
  • 4 replies
  • 0 likes

Superuser Contribution how do I prevent Christmas songs from playing in my artists playlist?

How can I prevent Christmas songs or Christmas album music from being played when asking Spotify to play my favourites or an artists best hits?How can they be excluded from the auto playlist?

Visitor

How can I prevent Christmas songs or Christmas album music from being played when asking Spotify to play my favourites or an artists best hits? How can they be excluded from the auto playlist?

Not applicable

2071 Views

3 replies

8 likes

  • 2071 Views
  • 3 replies
  • 8 likes

Local Playlists

PlanPremiumMy Question or IssueI don't want to see local playlists in my recomendations. I don't have simple way to remove them. So I should delete artists one by one from them. After that I have empty local playlists with any artist. Why I can't rem...

Newbie

...ave empty local playlists with any artist. Why I can't remove them at all? Also these local playlist (Ukraine songs) has hate content even in titles. Why I should see that on my each device? I never l...

229 Views

0 replies

0 likes

  • 229 Views
  • 0 replies
  • 0 likes

Filter out remakes, remixes, reworks and remasters.

I'm getting increasingly tired of listening to 20yo songs being remade into a new-year-beat. Objectivity aside, I don't like the songs and I've been hearing them for 20+ years now. Redoing them in any capacity doesn't make them new or fresh, it just ...

Regular

I'm getting increasingly tired of listening to 20yo songs being remade into a new-year-beat. Objectivity aside, I don't like the songs and I've been hearing them for 20+ years now. Redoing them in an...

185 Views

0 replies

1 likes

  • 185 Views
  • 0 replies
  • 1 likes

Solved!!Superuser Contribution Why can't i play hot wings by will.i.am. it will not let me play the song

The song is highlighted with gray i also can not put it on my play list, the song samle will not play so why?

Regular

The song is highlighted with gray i also can not put it on my play list, the song samle will not play so why?

NiceDeMoN

Visitor

10880 Views

15 replies

0 likes

  • 10880 Views
  • 15 replies
  • 0 likes

Superuser Contribution How can I determine the many times has one of my followers listened to one of my playlists?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Yordan

Moderator

1005 Views

1 replies

0 likes

  • 1005 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Rumble glitching

My Question or Issue Why does Link Wray's Rumble have some scratches and pops in the audio? There's only one copy of this track on Spotify and the quality is bad. Can this be replaced? I've heard a version of this that sounds fine so it's not the ori...

Newbie

  My Question or Issue   Why does Link Wray's Rumble have some scratches and pops in the audio? There's only one copy of this track on Spotify and the quality is bad. Can this be replace...

Eni

Moderator

296 Views

1 replies

0 likes

  • 296 Views
  • 1 replies
  • 0 likes

Superuser Contribution Switch to Videos issue - network error message when trying to stream

PlanPremiumCountryUKDevice(iPhone 14)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issueswitch to video option appears but buffers when trying to play videos on iPhone then gives a network error message after 30 seconds or so...

Newbie

Plan Premium Country UK Device (iPhone 14) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue switch to video option appears but buffers when trying t...

Maria

Moderator

400 Views

1 replies

0 likes

  • 400 Views
  • 1 replies
  • 0 likes

Downloading playlists

PlanAnyCountry DeviceAnyOperating SystemAny My Question or IssueWasn't sure if this topic has been covered, but is it possible to download a playlist in a portable form such as XLSX or CSV without downloading any/all of the songs on it? TIA

Casual Listener

Plan Any Country   Device Any Operating System Any   My Question or Issue Wasn't sure if this topic has been covered, but is it possible to download a playlist in a portable form ...

Amay

Spotify Star

1369 Views

1 replies

0 likes

  • 1369 Views
  • 1 replies
  • 0 likes

Upgrading account

I am currently paying $13.99 a month I received an offer to upgrad to the duo with my partner. When I selected yes I would, it’s asking me questions like I’m not a member. If I sign up will I lose my playlists. Country australia Device iphone Thank y...

Visitor

I am currently paying $13.99 a month I received an offer to upgrad to the duo with my partner.  When I selected yes I would, it’s asking me questions like I’m not a member.  If I sign up w...

Jose_M

Spotify Star

201 Views

1 replies

0 likes

  • 201 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify wrapped keeps playing hidden songs

I have songs in the spotify wrap 2024 playlist that i dont like, but because you cant delete songs from that playlist i hid them...now upon listening that playlist hidden songs keep reappearing is there a way to get rid of that?

Newbie

I have songs in the spotify wrap 2024 playlist that i dont like, but because you cant delete songs from that playlist i hid them...now upon listening that playlist hidden songs keep reappearing is th...

Dessi

Moderator

216 Views

1 replies

0 likes

  • 216 Views
  • 1 replies
  • 0 likes