Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

dinomight_0-1661880282065.jpeg
  • Spotify Star
  • Spotify Star
  • fumikimkim
  • Roadie
  • 58110 Views
  • 46 replies
  • 105 likes
  • 58110 Views
  • 46 replies
  • 105 likes

New Home Feed Interface?

Sorry but this new "tiktok-like" interface is so ugly. Spotify needs to realise that a familiar design on one app absolutely doesn't work for others. It doesn't "promote discovery" and honestly just makes me feel less inclined to scroll through hundr...

  • Visitor
  • nin302
  • Regular
  • 271000 Views
  • 2353 replies
  • 1921 likes
  • 271000 Views
  • 2353 replies
  • 1921 likes

Code of conduct

Hi,I would like to know how you are working with Russian artists. Many companies are stopping cooperation with Russian companies and other organizations and I´m interested to know what is your policy on this question as Russian music suddenly appeare...

  • Casual Listener
  • Hi, I would like to know how you are working with Russian artists. Many companies are stopping cooperation with Russian companies and other organizations and I´m interested to know what is your poli...
  • n3k1t
  • Visitor
  • 292 Views
  • 2 replies
  • 1 likes
  • 292 Views
  • 2 replies
  • 1 likes

Superuser Contribution I can't play recommended podcast episodes

This is a tough question to write as English isn't my native language and Google wasn't very helpful. So, when I finish listening to one podcast episode, it sometimes doesn't play other episodes from other podcasts as in ''recommended episodes for yo...

  • Casual Listener
  • This is a tough question to write as English isn't my native language and Google wasn't very helpful. So, when I finish listening to one podcast episode, it sometimes doesn't play other episodes from...
  • OscarDC
  • Moderator
  • 108 Views
  • 2 replies
  • 0 likes
  • 108 Views
  • 2 replies
  • 0 likes

Superuser Contribution The release years on albums by king crimson are wrong

When I go into King Crimson's discography their albums are there but their year of release is different than what they used to be and are incorrect. Additionally, these albums don't show that I have them or any of their songs liked when I have in fac...

  • Visitor
  • When I go into King Crimson's discography their albums are there but their year of release is different than what they used to be and are incorrect. Additionally, these albums don't show that I have ...
  • Joan
  • Moderator
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

Superuser Contribution I found content that was stolen and reuploaded

I found a profile that uploaded huge amount of famous tracks claiming they "performed" it. The songs are identical to the original, so obviously it's done just to steal money from the original creators. The account got millions of listens and a few h...

  • Newbie
  • I found a profile that uploaded huge amount of famous tracks claiming they "performed" it. The songs are identical to the original, so obviously it's done just to steal money from the original creato...
  • Joan
  • Moderator
  • 343 Views
  • 4 replies
  • 0 likes
  • 343 Views
  • 4 replies
  • 0 likes

Superuser Contribution Comment supprimer un postcast dans "Episodes pour vous"

Je voudrais supprimer un postcast qui apparaît toujours dans l'écran d'accueil de Spotify dans la rubrique "Episodes pour vous" mais je ne peux pas, il revient toujours.

  • Visitor
  • Je voudrais supprimer un postcast qui apparaît toujours dans l'écran d'accueil de Spotify dans la rubrique "Episodes pour vous" mais je ne peux pas, il revient toujours.
  • Elmp456
  • Visitor
  • 4275 Views
  • 2 replies
  • 1 likes
  • 4275 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Two main artists on a song

Hi! I'm not sure which category to put this or if I can explain it well enough but let's try.If there's a song with to artists, does the amount of time you listen the song or other analytics, go to both artists or just one?For example if I listen to ...

  • Casual Listener
  • Hi!   I'm not sure which category to put this or if I can explain it well enough but let's try. If there's a song with to artists, does the amount of time you listen the song or other analyti...
  • AlejaR
  • Moderator
  • 919 Views
  • 1 replies
  • 0 likes
  • 919 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Comedy Content Changes 2024

PlanPremiumCountryUSADeviceiPhone 13Operating SystemiOS 17.1.2 My Question or IssueI know there were major changes in 2020 regarding what comedy content was available due to royalty disputes, but does anyone know what changed in the first couple of w...

  • Casual Listener
  • Plan Premium Country USA Device iPhone 13 Operating System iOS 17.1.2   My Question or Issue I know there were major changes in 2020 regarding what comedy content was available due t...
  • Maria
  • Moderator
  • 317 Views
  • 4 replies
  • 0 likes
  • Comedy
  • 317 Views
  • 4 replies
  • 0 likes

Superuser Contribution Albums "Thickskin" and "Revolutions per Minute" by Skid Row

I just want to know where these two albums by American heavy metal band Skid Row, released in 2003 and 2006, respectively, are 100% available for streaming on Spotify. It is not an illegal post or violation in Spotify, so please trust me.

  • Newbie
  • I just want to know where these two albums by American heavy metal band Skid Row, released in 2003 and 2006, respectively, are 100% available for streaming on Spotify. It is not an illegal post or vi...
  • Maria
  • Moderator
  • 238 Views
  • 1 replies
  • 0 likes
  • 238 Views
  • 1 replies
  • 0 likes

Superuser Contribution Stop Auto Downloads of Personalized Playlists

Personalized playlists are automatically downloaded and then I can’t listen to the music I’ve chosen to download because I’ve reached the limit. I’ve searched help, ideas, and settings to find a way to turn this off and that option doesn’t seem to be...

  • Visitor
  • Personalized playlists are automatically downloaded and then I can’t listen to the music I’ve chosen to download because I’ve reached the limit. I’ve searched help, ideas, and settings to find a way ...
  • Maria
  • Moderator
  • 110 Views
  • 1 replies
  • 0 likes
  • 110 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song disappeared, doesn't show artist or song name

Country: CanadaOn one of my playlists, the first song in the playlist now just shows that it's a song by various artists. When I click on it, it sends me to some page with a million other songs. I'm just wondering what the song name is at least so I ...

  • Music Fan
  •   Country: Canada On one of my playlists, the first song in the playlist now just shows that it's a song by various artists.  When I click on it, it sends me to some page with a million o...
  • alien236
  • Music Fan
  • 2405 Views
  • 10 replies
  • 1 likes
  • 2405 Views
  • 10 replies
  • 1 likes

Bad Link, Chris Rea song, Texas

The link to the Chris area song, Texas, plays the wrong song. Who / how can this be fixed?

  • Visitor
  • The link to the Chris area song, Texas, plays the wrong song.  Who / how can this be fixed?
  • 187 Views
  • 0 replies
  • 0 likes
  • 187 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Why are my public playlists not showing up in search?

Hi, I have made a bunch of public playlists but when I search for any of them, even using the exact words they don't show up - if there's a playlist with the same name that shows up but then come the one's with one word or sound's like - and still mi...

  • Newbie
  • Hi, I have made a bunch of public playlists but when I search for any of them, even using the exact words they don't show up - if there's a playlist with the same name that shows up but then come t...
  • Yordan
  • Moderator
  • 231 Views
  • 1 replies
  • 0 likes
  • 231 Views
  • 1 replies
  • 0 likes

Superuser Contribution No option to create a new Playlist in a Bottle

PlanPremiumCountryGermany DeviceSamsung Galaxy S22 My Question or IssueHello everybody, I have the problem that everytime I open "Playlist in a Bottle" I only got the chance to open my old one from 2023. After I opened it, there's no chance to create...

  • Casual Listener
  •   Plan Premium Country Germany   Device Samsung Galaxy S22   My Question or Issue Hello everybody,  I have the problem that everytime I open "Playlist in a Bottle" I on...
  • MihailY
  • Moderator
  • 318 Views
  • 3 replies
  • 0 likes
  • 318 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Robyn Hitchcock "I Often Dream Of Trains" demo track sampling errors during playback

This Robyn Hitchcock "I Often Dream Of Trains" demo track has sampling errors that you can hear during playback:https://open.spotify.com/track/0WRuueOn8kyp9pyeiGNAy0?si=8899b761751743d0How can I request that this problem be fixed?

  • Casual Listener
  • This Robyn Hitchcock "I Often Dream Of Trains" demo track has sampling errors that you can hear during playback: https://open.spotify.com/track/0WRuueOn8kyp9pyeiGNAy0?si=8899b761751743d0 How can I ...
  • beatleberry
  • Casual Listener
  • 607 Views
  • 2 replies
  • 0 likes
  • 607 Views
  • 2 replies
  • 0 likes

Why did my favourite song suddenly become unavailable?

A while ago I noticed in my playlist that the song "analogue" by a-ha was greyed out, and has stayed like that ever since, and it has now probably been over a year and it's still not playable, and I was wondering why this happened?

  • Visitor
  • A while ago I noticed in my playlist that the song "analogue" by a-ha was greyed out, and has stayed like that ever since, and it has now probably been over a year and it's still not playable, and I ...
  • Fer22976
  • Visitor
  • 521 Views
  • 3 replies
  • 0 likes
  • 521 Views
  • 3 replies
  • 0 likes

Superuser Contribution Are group session counted for Spotify wrappedminutes?

PlanPremiumCountryIndia DeviceOnePlusOperating SystemAndroid 13 My Question or IssueI use group sessions very frequently but it doesn't reflect on my recently listened songs.Do group sessions count to year end minutes listened?

  • Casual Listener
  •   Plan Premium Country India  Device OnePlus Operating System Android 13   My Question or Issue I use group sessions very frequently but it doesn't reflect on my recently li...
  • Aji5
  • Casual Listener
  • 3521 Views
  • 2 replies
  • 0 likes
  • 3521 Views
  • 2 replies
  • 0 likes

Superuser Contribution Audiobooks on Wrapped

My Question or IssueI was just wondering if the time listening to audiobooks on Spotify goes into the total minutes in Spotify Wrapped at the end of the year... I've been searching for an answer and haven't found it anywhere. If you can help me, Than...

  • Newbie
  • My Question or Issue I was just wondering if the time listening to audiobooks on Spotify goes into the total minutes in Spotify Wrapped at the end of the year... I've been searching for an answer an...
  • MihailY
  • Moderator
  • 763 Views
  • 1 replies
  • 0 likes
  • 763 Views
  • 1 replies
  • 0 likes

Superuser Contribution Album

Why can’t I listen to full Goapele Change it All album? 

  • Visitor
  • Why can’t I listen to full Goapele Change it All album? 
  • ibelsie
  • Newbie
  • 219 Views
  • 4 replies
  • 0 likes
  • 219 Views
  • 4 replies
  • 0 likes

Superuser Contribution Error on the credits of an album

Hello,I just noticed there is an error in the credits of this albumThe artists mentionned are Barbara and Cook although the album is actually from Barbara Cook, a completely different artist...There is no way to report an error in the credits of an a...

  • Regular
  • Hello, I just noticed there is an error in the credits of this album The artists mentionned are Barbara and Cook although the album is actually from Barbara Cook, a completely different artist...
  • Ivelina
  • Moderator
  • 106 Views
  • 1 replies
  • 0 likes
  • 106 Views
  • 1 replies
  • 0 likes