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Content not playable anymore

Content not playable anymore

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

Reply
1 Reply

Hi there @Mikerovira,

 

Thank you for reaching out to the Community. We'd like to take a closer look into this.

 

Can you let us know if this occurs on a specific song/playlist/artist or if it's more random or all content over all?

 

In the meantime, we recommend that you try with a different internet connection to see if the issue persist.

 

On another note, another useful step to try is to perform a clean reinstall of the app as this will make sure there's no old cache files causing this.

 

Keep us posted 🙂

Take care!

JeremyModerator
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