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Hi there.I have a question

Hi there.I have a question

Plan

Free/Premium

Country

Bulgaria

Device

Huawei P60 Pro

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

-after i change my phone from sansung s 23 to huawei p60 pro,some of mu favorite podcast stop wokr.I mean with no order when i try to listen some podcast they dont start,like Nick Bare podcast,the Diary of a ceo and so on.If i try to play them from my profil,but different diveci-they work normal.

Reply
1 Reply

Hi there @icona,

 

Thanks for reaching out. Is your new Huawei the only affected device? If so, consider performing a clean reinstall, as something may have caused the cache to become corrupted. Make sure to exclude Spotify from any battery or memory optimization settings/apps in order to make sure this doesn't happen.

 

Hope this helps.

JoanModerator
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