Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

dinomight_0-1661880282065.jpeg
  • Spotify Star
  • Spotify Star
  • scrollingcat
  • Visitor
  • 66224 Views
  • 48 replies
  • 108 likes
  • 66224 Views
  • 48 replies
  • 108 likes

"Popular" tracks still showing old artist's music

I recently bothered to gain access to my artist page through S4A and have gone through the process of removing all of the old music from the other artist with the same name but, while their tracks are no longer showing in my discography, they're stil...

  • Newbie
  • I recently bothered to gain access to my artist page through S4A and have gone through the process of removing all of the old music from the other artist with the same name but, while their tracks ar...
  • geovanebento
  • Roadie
  • 593 Views
  • 1 replies
  • 0 likes
  • 593 Views
  • 1 replies
  • 0 likes

Superuser Contribution To many recommendations in playlist

(I do use iOS 16.2)it Plays a recommendation song legit ever 1-4 songs.any one else have that problem? i have premium (sorry for bad English if wrong)

  • Newbie
  • (I do use iOS 16.2) it Plays a recommendation song legit ever 1-4 songs. any one else have that problem?   i have premium     (sorry for bad English if wrong)  
  • Yordan
  • Moderator
  • 315 Views
  • 1 replies
  • 0 likes
  • 315 Views
  • 1 replies
  • 0 likes

Incorrect data for artist Tim Mahoney

In the About for artist "311", guitarist Tim Mahoney's name is linked to artist "Tim Mahoney", but this is NOT the same Tim Mahoney. And, in artist "Tim Mahoney"s profile pic, it shows artist "311". Again, NOT the same artist/band/person. I'm sure bo...

  • Casual Listener
  • In the About for artist "311", guitarist Tim Mahoney's name is linked to artist "Tim Mahoney", but this is NOT the same Tim Mahoney. And, in artist "Tim Mahoney"s profile pic, it shows artist "311". ...
  • erykol
  • Music Fan
  • 235 Views
  • 1 replies
  • 0 likes
  • 235 Views
  • 1 replies
  • 0 likes

VICTORIOUS

Why aren't the victorious songs available for LATAM?

  • Newbie
  • Why aren't the victorious songs available for LATAM? 💔😭
  • Maxim
  • Spotify Star
  • 694 Views
  • 1 replies
  • 0 likes
  • 694 Views
  • 1 replies
  • 0 likes

Wrong song enlisted

The song from bindass Kannada film "Thara thara onthara " is the incorrect song in Spotify. Kindly fix this song ASAP

  • Visitor
  •  The song from bindass Kannada film "Thara thara onthara " is the incorrect song in Spotify. Kindly fix this song ASAP
  • Billy-J
  • Spotify Star
  • 254 Views
  • 1 replies
  • 0 likes
  • 254 Views
  • 1 replies
  • 0 likes

Superuser Contribution Blend playlist

I blended with a friend and we had a few common songs. I was wondering how the algorithm works in terms of who listen to that song more, or which profile the song came from? Like listening to the song more than 10 times. None of the below information...

  • Visitor
  • I blended with a friend and we had a few common songs. I was wondering how the algorithm works in terms of who listen to that song more, or which profile the song came from? Like listening to the son...
  • Alex
  • Spotify Legend
  • 2588 Views
  • 1 replies
  • 0 likes
  • 2588 Views
  • 1 replies
  • 0 likes

Superuser Contribution Canvases not displaying

PlanPremiumCountryVenezuela DeviceiPhone SE 2020Operating SystemiOS 16.0 My Question or IssueNo canvases have shown up in any songs for a couple months now: i’ve deleted and reinstalled the app, the option for displaying canvases is on and data savin...

  • Newbie
  •   Plan Premium Country Venezuela  Device iPhone SE 2020 Operating System iOS 16.0   My Question or Issue No canvases have shown up in any songs for a couple months now: i’ve...
  • Lyubka
  • Moderator
  • 316 Views
  • 1 replies
  • 0 likes
  • 316 Views
  • 1 replies
  • 0 likes

How to delete an individual album or song listing

I have recently signed a new publishing deal with a different entity and setup an LLC. I have significantly edited, remixed and remastered a previous project (Re-released) with new copyright & publishing terms, and new publishing and licensing agreem...

  • Visitor
  • I have recently signed a new publishing deal with a different entity and setup an LLC. I have significantly edited, remixed and remastered a previous project (Re-released) with new copyright & pu...
  • geovanebento
  • Roadie
  • 762 Views
  • 1 replies
  • 0 likes
  • 762 Views
  • 1 replies
  • 0 likes

Solved!! Tentang playlist yang saya buat

I have made a playlist on my Spotify page through Google Chrome, the question is whether Spotify's friends can access it?

  • Roadie
  • I have made a playlist on my Spotify page through Google Chrome, the question is whether Spotify's friends can access it?
  • geovanebento
  • Roadie
  • 672 Views
  • 1 replies
  • 0 likes
  • 672 Views
  • 1 replies
  • 0 likes

Request songs

PlanPremiumCountry USA Device Operating System Windows 11) My Question or IssueCould you put up more Glass Harp

  • Newbie
  •   Plan Premium Country USA   Device   Operating System  Windows 11)   My Question or Issue Could you put up more Glass Harp  
  • geovanebento
  • Roadie
  • 595 Views
  • 1 replies
  • 0 likes
  • 595 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unavailable songs on my account but not on my wife's

Good Day I have several saved songs that I used to play without a problem but all of a sudden they turned unavailable. The interesting thing is that in my wife account and some friends are available, we live in the same country. Why is that happening...

  • Casual Listener
  • Good Day I have several saved songs that I used to play without a problem but all of a sudden they turned unavailable. The interesting thing is that in my wife account and some friends are available,...
  • ParentalControl
  • Composer
  • 647 Views
  • 4 replies
  • 1 likes
  • 647 Views
  • 4 replies
  • 1 likes

Profile says I follow 20 when I follow 8

PlanFree/PremiumCountryCanadaDevice(iPhone 13)Operating System(iOS 16) My Question or IssueMy profile says I follow 20 people but when I click on "following" it only shows 8 people.

  • Visitor
  • Plan Free/Premium Country Canada Device (iPhone 13) Operating System (iOS 16)   My Question or Issue My profile says I follow 20 people but when I click on "following" it only shows 8 ...
  • geovanebento
  • Roadie
  • 539 Views
  • 1 replies
  • 0 likes
  • 539 Views
  • 1 replies
  • 0 likes

why does the music stop playing when the phone rings?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • geovanebento
  • Roadie
  • 2154 Views
  • 1 replies
  • 0 likes
  • 2154 Views
  • 1 replies
  • 0 likes

Superuser Contribution Missing one album from The Three O'Clock

There are a number of albums by The Three O'Clock on Spotify. Why not Ever After?PlanPremiumCountryUSDeviceSAMSUNG Galaxy S20 Note UltraOperating SystemAndroid My Question or IssueThere are a number of albums by The Three O'Clock on Spotify. Why not ...

  • Visitor
  • There are a number of albums by The Three O'Clock on Spotify.  Why not Ever After? Plan Premium Country US Device SAMSUNG Galaxy S20 Note Ultra Operating System Android   My Quest...
  • Dian
  • Spotify Legend
  • 276 Views
  • 1 replies
  • 0 likes
  • 276 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist sort

PlanPremiumCountryUKDeviceSamsung GalaxyOperating SystemAndroid My Question or IssueI've lost the ability to sort songs within a playlist. It will only play oldest first or shuffle. I prefer playing from recently added but option to sort once in the ...

  • Regular
  • Plan Premium Country UK Device Samsung Galaxy Operating System Android   My Question or Issue I've lost the ability to sort songs within a playlist. It will only play oldest first or s...
  • Taylith
  • Community Legend
  • 371 Views
  • 3 replies
  • 1 likes
  • 371 Views
  • 3 replies
  • 1 likes

Superuser Contribution Songs that use Canvas are broken.

PlanPremiumCountryUnited KingdomDeviceiPhone XROperating SystemiOS 16.5.1 My Question or Issue Songs that have a canvas are broken. Songs that don’t use canvas play normally, online and off. These canvas songs, when played will not show the canvas. T...

  • Casual Listener
  • Plan Premium Country United Kingdom Device iPhone XR Operating System iOS 16.5.1   My Question or Issue  Songs that have a canvas are broken. Songs that don’t use canvas play norm...
  • LucyF19
  • Casual Listener
  • 343 Views
  • 2 replies
  • 0 likes
  • 343 Views
  • 2 replies
  • 0 likes

Superuser Contribution Blocking podcasts from Spotify-made playlist?

I generally like the Spotify-made playlist "Daily Drive," but I have run into an incredibly annoying issue that I don't know how to solve. One of the podcasts that was included in it has concluded. There are no more episodes being made. The last epis...

  • Visitor
  • I generally like the Spotify-made playlist "Daily Drive," but I have run into an incredibly annoying issue that I don't know how to solve.  One of the podcasts that was included in it has conclu...
  • MihailY
  • Moderator
  • 300 Views
  • 1 replies
  • 2 likes
  • 300 Views
  • 1 replies
  • 2 likes

Superuser Contribution The letter of the song is so fast compared with the sound

When I listen to music the letter It's so fast then the song. So that is the problem with the app in my TV and my cell phone.

  • Visitor
  • When I listen to music the letter It's so fast then the song. So that is the problem with the app in my TV and my cell phone.
  • Alex
  • Spotify Legend
  • 275 Views
  • 1 replies
  • 0 likes
  • 275 Views
  • 1 replies
  • 0 likes

Superuser Contribution BOLLYWOOD SONGS MISSING

Why are so many Bollywood songs suddenly removed from Spotify? I recently purchased a premium just to see this day, what a shame. I think I’m gonna cancel my subscription as soon as the month ends.

  • Visitor
  • Why are so many Bollywood songs suddenly removed from Spotify? I recently purchased a premium just to see this day, what a shame. I think I’m gonna cancel my subscription as soon as the month ends.&n...
  • OscarDC
  • Moderator
  • 782 Views
  • 1 replies
  • 1 likes
  • 782 Views
  • 1 replies
  • 1 likes

Superuser Contribution Pxndx

Que pasó con el álbum de MTV Unplugged de Pxndx (Panda) ya no aparece para su reproducciónAyuda

  • Visitor
  • Que pasó con el álbum de MTV Unplugged de Pxndx (Panda) ya no aparece para su reproducción Ayuda 
  • OscarDC
  • Moderator
  • 527 Views
  • 1 replies
  • 0 likes
  • 527 Views
  • 1 replies
  • 0 likes