Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

dinomight_0-1661880282065.jpeg
  • Spotify Star
  • Spotify Star
  • scrollingcat
  • Visitor
  • 67278 Views
  • 48 replies
  • 109 likes
  • 67278 Views
  • 48 replies
  • 109 likes

Does "all" mean 10?

PlanPremiumCountry DevicePCOperating SystemWindows 10 My Question or Issue When adding songs to a playlist - and in many other contexts - there is a "see all songs" menu, which shows only 10 songs. There seems to be no way to expand this list. Does "...

  • Casual Listener
  •   Plan Premium Country   Device PC Operating System Windows 10   My Question or Issue   When adding songs to a playlist - and in many other contexts - there is a "see ...
  • 251 Views
  • 0 replies
  • 0 likes
  • 251 Views
  • 0 replies
  • 0 likes

Superuser Contribution Has anyone successfully reported poor album art?

PlanPremiumCountryAustraliaDeviceiPhone 14 Pro MaxOperating SystemiOS 16 My Question or IssueAs attached.

  • Casual Listener
  • Plan Premium Country Australia Device iPhone 14 Pro Max Operating System iOS 16   My Question or Issue As attached.
  • ashumz
  • Casual Listener
  • 384 Views
  • 2 replies
  • 0 likes
  • 384 Views
  • 2 replies
  • 0 likes

Superuser Contribution Unknowningly hide a song when played on an a

My Question or IssueOkay listen carefully.this would be tricky to understand.so I was listening to songs by clicking that green button(to listen all the songs of the artist) you see when gone to a artist's profile.as I was listening I mistakenly pres...

  • Visitor
  • My Question or Issue Okay listen carefully.this would be tricky to understand.so I was listening to songs by clicking that green button(to listen all the songs of the artist) you see when gone to a ...
  • Dian
  • Spotify Legend
  • 296 Views
  • 1 replies
  • 0 likes
  • 296 Views
  • 1 replies
  • 0 likes

Superuser Contribution Efrat Alony

I realized that on Spotify, there are two artists named "Efrat Alony" despite the fact that they are both the same person. Could somebody please combine them into one artist?

  • Newbie
  • I realized that on Spotify, there are two artists named "Efrat Alony" despite the fact that they are both the same person. Could somebody please combine them into one artist?
  • Joan
  • Moderator
  • 280 Views
  • 1 replies
  • 0 likes
  • 280 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ads in premium kids

PlanPremiumCountryUSADeviceiPad Operating System(iPad OS) My Question or IssueWe have a premium family account and I’ve created a kids account and now there are ads and beeped language in the ads. First of all, I pay so we don’t have ads, and I set u...

  • Visitor
  • Plan Premium Country USA Device iPad  Operating System (iPad OS)   My Question or Issue We have a premium family account and I’ve created a kids account and now there are ads and ...
  • Vasil
  • Moderator
  • 512 Views
  • 3 replies
  • 0 likes
  • 512 Views
  • 3 replies
  • 0 likes

Please add Palm Trees by flatbush zombies

Dear Spotify,I am a very big fan of Spotify and love the nearly endless amount of music that is at my disposal, but there are songs that you absolutely need to get posted on your playlists and artist pages. I am a huge fan of Flatbush Zombies and whe...

  • Newbie
  • Dear Spotify, I am a very big fan of Spotify and love the nearly endless amount of music that is at my disposal, but there are songs that you absolutely need to get posted on your playlists and arti...
  • juampyy2011
  • Newbie
  • 15436 Views
  • 10 replies
  • 60 likes
  • 15436 Views
  • 10 replies
  • 60 likes

Solved!!Superuser Contribution I can only play some downloaded songs when offline

PremiumCountryUnited StatesDeviceiPhone 11 Pro Operating SystemiOS 16 My Question or IssueI started to not be able to play essentially the majority of my downloaded songs when I went offline, and I'm not sure exactly what the problem is mostly becaus...

  • Casual Listener
  • Premium Country United States Device iPhone 11 Pro  Operating System iOS 16    My Question or Issue I started to not be able to play essentially the majority of my downloaded ...
  • MihailY
  • Moderator
  • 836 Views
  • 6 replies
  • 0 likes
  • 836 Views
  • 6 replies
  • 0 likes

Superuser Contribution Have a human look at ‘This is: Clipse’ and other Spotify playlists

IDEA: Have a human or team of humans specializing in specific genre’s/music categories in charge of Spotify playlists. I have noticed a number of problems such as broken tracks and insufferable jokes of songs reaching Spotify playlists over the years...

  • Regular
  • IDEA: Have a human or team of humans specializing in specific genre’s/music categories in charge of Spotify playlists.    I have noticed a number of problems such as broken tracks and ins...
  • Bruhhead
  • Regular
  • 398 Views
  • 3 replies
  • 0 likes
  • 398 Views
  • 3 replies
  • 0 likes

Superuser Contribution Reshuffle

PlanPremium CountryUnited States DeviceIPhone 14+ My Question or IssueIs there any way to reshuffle a playlist? I can't click the shuffle play button and have it shuffle my playlist. It just pauses and plays. I used to be able to and it is really ann...

  • Visitor
  • Plan Premium   Country United States   Device IPhone 14+   My Question or Issue Is there any way to reshuffle a playlist? I can't click the shuffle play button and have it sh...
  • Yordan
  • Moderator
  • 442 Views
  • 1 replies
  • 0 likes
  • 442 Views
  • 1 replies
  • 0 likes

One of my favourite playlists is gone

PlanPremiumCountryAustraliaDeviceLenovo Laptop, iPhone 12Operating SystemWindows 11, iOS 16 My Question or IssueA playlist I like called 'Weightless' made by Spotify isn't showing anymore. Is there a way I can find it again or save an old version for...

  • Newbie
  • Plan Premium Country Australia Device Lenovo Laptop, iPhone 12 Operating System Windows 11, iOS 16   My Question or Issue A playlist I like called 'Weightless' made by Spotify isn't sh...
  • Amay
  • Spotify Star
  • 273 Views
  • 1 replies
  • 0 likes
  • 273 Views
  • 1 replies
  • 0 likes

The Wallflowers

I am a big Wallflowers fan and while most of their library is on Spotify, I was wondering if their 1997 track "Heroes" could be made available. I don't know if it's a licensing issue or not. It was on the Godzilla soundtrack and while that album is a...

  • Newbie
  • I am a big Wallflowers fan and while most of their library is on Spotify, I was wondering if their 1997 track "Heroes" could be made available.  I don't know if it's a licensing issue or not.&nb...
  • Biong9
  • Newbie
  • 6534 Views
  • 3 replies
  • 4 likes
  • 6534 Views
  • 3 replies
  • 4 likes

Smart shuffle doesn't work properly

PlanPremiumCountryUKDeviceiPhone 14&desktop DellOperating System(iOS 16, Windows 11) My Question or IssueSmart Shuffle doesn't work. The songs I add to my main playlist from the desktop app are not added on my iPhone App, and after added to playlist,...

  • Newbie
  • Plan Premium Country UK Device iPhone 14&desktop Dell Operating System (iOS 16, Windows 11)   My Question or Issue Smart Shuffle doesn't work. The songs I add to my main playlist f...
  • 732 Views
  • 0 replies
  • 1 likes
  • 732 Views
  • 0 replies
  • 1 likes

NEW Netflix Hub on Spotify!

Squid Game. Cowboy Bebop. Narcos. Stranger Things. You. Bridgerton. ...and the list goes on. Unless you've been sleeping soundly under a rock that doesn't have wi-fi, then you've likely heard of (and/or watched) most of these shows. We're certainly o...

Screen-Shot-2021-11-18-at-11_17_29-AM-2-1024x648.png
  • Creator
  • Creator
  • ...n the platform. No, instead, you'll now be able to join the 22,000+ Spotify listeners who sought to create content around their favorite Netflix shows on Spotify.    (Not I...
  • MayhemRitual
  • Casual Listener
  • 6244 Views
  • 6 replies
  • 7 likes
  • Music Discussion
    Podcast Discussion
  • 6244 Views
  • 6 replies
  • 7 likes

[All Platforms][Other] Vacation bible school

This song has been taken out again. Its one of my favorite songs. It is not something you should let your kids listen to. As a parent, its their responsibility to censor this stuff. It is not Spotifys obligation to do a mothers or fathers job. By tak...

  • Visitor
  • ...ourtesy goes towards me. Maybe the parent should actually take responsibility for playing a random assortment of songs on a platform that also has explicit content instead of pointing fingers at someone e...
  • 144p
  • Newbie
  • 1627 Views
  • 2 replies
  • 1 likes
  • All Platforms
    Other
  • 1627 Views
  • 2 replies
  • 1 likes

Artist page is broken but can view album

Plan - PremiumCountry - Hong Kong DeviceMacbook Pro M1Operating SystemMac OS Ventura 13.4 (But replicated issue on Chrome) My Question I listen to an artist called Stickup Kid but their Artist Page is broken. I have a liked song in my library, I can ...

  • Newbie
  • Plan - Premium Country - Hong Kong   Device Macbook Pro M1 Operating System Mac OS Ventura 13.4 (But replicated issue on Chrome)   My Question  I listen to an artist call...
  • Billy-J
  • Spotify Star
  • 251 Views
  • 1 replies
  • 0 likes
  • 251 Views
  • 1 replies
  • 0 likes

Solved!! Unable to play certain artists

Recently I've been experiencing the problem that I can't play any song of certain artists. For example: I can't play any song from eminem, ed sheeran or coldplay. And there are alsosome more artists. From those artists, no song will play and it says ...

  • Casual Listener
  • Recently I've been experiencing the problem that I can't play any song of certain artists. For example: I can't play any song from eminem, ed sheeran or coldplay. And there are alsosome more artists....
  • mlifer
  • Newbie
  • 54642 Views
  • 53 replies
  • 9 likes
  • 54642 Views
  • 53 replies
  • 9 likes

Solved!!Superuser Contribution share spotify playlist to non spotify user

Is that possible to share spotify playlists to non spotify users? Even if they canot listen to it, can they just see the playlist(check what songs are there)?

  • Casual Listener
  • Is that possible to share spotify playlists to non spotify users? Even if they canot listen to it, can they just see the playlist(check what songs are there)?
  • Yordan
  • Moderator
  • 78590 Views
  • 5 replies
  • 0 likes
  • 78590 Views
  • 5 replies
  • 0 likes

Superuser Contribution How do I share a song over WhatsApp with its cover?

PlanPremium DeviceXiaomi Redmi Note 8T Operating SystemAndroid 9.0 My Question or Issue: Whenever I try to share a Spotify song over WhatsApp, just a link to the song over plain background appears. I was wondering if it was possible to show the song ...

  • Regular
  • Plan Premium   Device Xiaomi Redmi Note 8T   Operating System Android 9.0   My Question or Issue:   Whenever I try to share a Spotify song over WhatsApp, just a link to...
  • Eni
  • Moderator
  • 22919 Views
  • 12 replies
  • 2 likes
  • sharing
    support
  • 22919 Views
  • 12 replies
  • 2 likes

Solved!!Superuser Contribution Cannot play a specific song from an album

Cannot play Everlong on Foo Fighters' "The Color And The Shape" album from any device using my account. Other family members on our paid plan can play this song. https://open.spotify.com/track/5UWwZ5lm5PKu6eKsHAGxOkI have tried this from the app on m...

  • Casual Listener
  • Cannot play Everlong on Foo Fighters' "The Color And The Shape" album from any device using my account. Other family members on our paid plan can play this song. https://open.spotify.com/track/5UWw...
  • 1286920813
  • Casual Listener
  • 399 Views
  • 2 replies
  • 0 likes
  • 399 Views
  • 2 replies
  • 0 likes