Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

dinomight_0-1661880282065.jpeg
  • Spotify Star
  • Spotify Star
  • scrollingcat
  • Visitor
  • 69701 Views
  • 48 replies
  • 110 likes
  • 69701 Views
  • 48 replies
  • 110 likes

Superuser Contribution One song being suggested repeatedly

Hi Spotify Team, I love the song suggestion feature for when my queue ends and I’ve found a lot of great music this way. For this reason I don’t want to disable the feature altogether.The problem I am having (that has happened before) is that each ti...

  • Newbie
  • Hi Spotify Team,   I love the song suggestion feature for when my queue ends and I’ve found a lot of great music this way. For this reason I don’t want to disable the feature altogether. The ...
  • Dian
  • Spotify Legend
  • 333 Views
  • 1 replies
  • 1 likes
  • 333 Views
  • 1 replies
  • 1 likes

Superuser Contribution Playlist shows enhance songs with enhance disabled.

PlanPremiumCountry Brazil Operating SystemWindows 11 My Question or IssueThe enhance feature is disabled in my playlist but when playing I still get songs with the enhance icon playing, if I search for them on the playlist they don't show up.

  • Casual Listener
  • Plan Premium Country Brazil   Operating System Windows 11   My Question or Issue The enhance feature is disabled in my playlist but when playing I still get songs with the enhance...
  • Dian
  • Spotify Legend
  • 315 Views
  • 1 replies
  • 0 likes
  • 315 Views
  • 1 replies
  • 0 likes

Spotify never learned is lesson

Admin. Do not merge This with the other thread!!!! Spotify has once again changed my home page to be half what it was. Half tictok single page tiles. I posted yesterday as a new point of discussion and some admin thought it cute to merge it with an o...

  • Roadie
  • Admin. Do not merge This with the other thread!!!!   Spotify has once again changed my home page to be half what it was. Half tictok single page tiles. I posted yesterday as a new point of dis...
  • Mitre226644
  • Roadie
  • 910 Views
  • 1 replies
  • 0 likes
  • 910 Views
  • 1 replies
  • 0 likes

Music category

None of the below information is required. However, the more you provide the easier it will be for us to try and helPlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc...

  • Visitor
  • None of the below information is required. However, the more you provide the easier it will be for us to try and hel Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook...
  • 230 Views
  • 0 replies
  • 0 likes
  • 230 Views
  • 0 replies
  • 0 likes

How to discover music from the distributors/companies

Hi! I would like to know if there's a way to see/discover the albums, singles, etc. on Spotify searching the distributor or company. For example, I would like to discover music from CdBaby artists, nevermind the date. I know there is a lot of music f...

  • Newbie
  • Hi! I would like to know if there's a way to see/discover the albums, singles, etc. on Spotify searching the distributor or company. For example, I would like to discover music from CdBaby artists, n...
  • 277 Views
  • 0 replies
  • 0 likes
  • 277 Views
  • 0 replies
  • 0 likes

Max Verstappen

PlanPremiumCountry South Africa Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWas wondering if you know why the Max Verstappen song has changed. The original one h...

  • Visitor
  • Plan Premium Country South Africa    Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or ...
  • 500 Views
  • 0 replies
  • 0 likes
  • 500 Views
  • 0 replies
  • 0 likes

Superuser Contribution Yes - Big Generator huge volumevariations between songs

There are huge differences in volumes/strength in sound between the songs on this album. 2, 4, 6 and 7 are much lower than 1, 3, 5 and 8. Comparing #1 and #2 in the middle of the two songs you will hear it very clearly. I have sent in a "complain" on...

  • Regular
  • There are huge differences in volumes/strength in sound between the songs on this album. 2, 4, 6 and 7 are much lower than 1, 3, 5 and 8. Comparing #1 and #2 in the middle of the two songs you will h...
  • Samson71973
  • Regular
  • 783 Views
  • 4 replies
  • 0 likes
  • 783 Views
  • 4 replies
  • 0 likes

Superuser Contribution unable to play a specific song, would like to know why.

PlanPremiumCountryAustraliaDeviceMacbook ProOperating SystemMonterey 12.6.7My Question or IssueI'm unable to play:I love this song would like to know why it's not available for me to play.

  • Newbie
  • Plan Premium Country Australia Device Macbook Pro Operating System Monterey 12.6.7 My Question or Issue I'm unable to play: <iframe style="border-radius:12px" src="https://open.spotify.c...
  • Kiril
  • Moderator
  • 564 Views
  • 3 replies
  • 0 likes
  • 564 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Downloads

It's just a question.If in the next days my premium account expires (I have downloaded songs) and I'm gonna be out of my house a week, if I don't use wifi or cellphone data, my songs will uninstall?

  • Newbie
  • It's just a question. If in the next days my premium account expires (I have downloaded songs) and I'm gonna be out of my house a week, if I don't use wifi or cellphone data, my songs will uninstall...
  • Alex
  • Spotify Legend
  • 768 Views
  • 1 replies
  • 0 likes
  • 768 Views
  • 1 replies
  • 0 likes

Superuser Contribution Paying for playlist placements

Hi everyone,Hopefully this is the correct category for this questionIn the Spotify's terms of service it says:'Any service that claims to offer guaranteed placement on playlists on Spotify in exchange for money are in violation of our terms & conditi...

  • Casual Listener
  • Hi everyone, Hopefully this is the correct category for this question In the Spotify's terms of service it says: 'Any service that claims to offer guaranteed placement on playlists on Spotify in...
  • Alex
  • Spotify Legend
  • 5101 Views
  • 4 replies
  • 1 likes
  • curators
    Playlists
  • 5101 Views
  • 4 replies
  • 1 likes

Superuser Contribution Saga's first album from 1978 available in different countries

I recently found out that it is available in Germany, but not in Finland and Norway. Why is it so? Attached picture shows that a user in Germany or a German customer can access this album.

  • Regular
  • I recently found out that it is available in Germany, but not in Finland and Norway. Why is it so?   Attached picture shows that a user in Germany or a German customer can access this album.
  • Samson71973
  • Regular
  • 1308 Views
  • 6 replies
  • 0 likes
  • 1308 Views
  • 6 replies
  • 0 likes

Solved!! Weird artists in Spotify

Are these artists created by an AI bot?https://open.spotify.com/playlist/2hamCZmijlFXzrURBcEDgC?si=c266c7796d874038 and there are many more of these instrumental songs

  • Regular
  • Are these artists created by an AI bot? https://open.spotify.com/playlist/2hamCZmijlFXzrURBcEDgC?si=c266c7796d874038   and there are many more of these instrumental songs
  • MauriceMV
  • Spotify Star
  • 1037 Views
  • 1 replies
  • 0 likes
  • 1037 Views
  • 1 replies
  • 0 likes

Reels on the Home Page

Pretty please take out the reels from the home page. I would love to have the option to turn them off and use the old version of the interface.

  • Visitor
  • Pretty please take out the reels from the home page. I would love to have the option to turn them off and use the old version of the interface. 
  • 313 Views
  • 0 replies
  • 1 likes
  • 313 Views
  • 0 replies
  • 1 likes

Advertising

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

  • Visitor
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...
  • Billy-J
  • Spotify Star
  • 289 Views
  • 1 replies
  • 0 likes
  • 289 Views
  • 1 replies
  • 0 likes

Trademark issues

My Question or Issue- We own the legal Trademark/IPO of a world-famous DJ.- Filled out the Legal Claim form for an unauthorized scheduled release on the artist page of the DJ.- Requested a take down from copyrighted material before it was released.- ...

  • Visitor
  • My Question or Issue - We own the legal Trademark/IPO of a world-famous DJ. - Filled out the Legal Claim form for an unauthorized scheduled release on the artist page of the DJ. - Requested a ...
  • 314 Views
  • 0 replies
  • 0 likes
  • 314 Views
  • 0 replies
  • 0 likes

Why are all my music recommendations podcasts instead of albums?

The homepage of Spotify has recommendation after recommendation, but they are all playlists or Radio, vs. new artists and albums. Is there a way to change my preferences so I get artist recommendations? I almost always prefer to listen to artists vs....

  • Visitor
  • The homepage of Spotify has recommendation after recommendation, but they are all playlists or Radio, vs. new artists and albums. Is there a way to change my preferences so I get artist recommendatio...
  • 239 Views
  • 0 replies
  • 0 likes
  • 239 Views
  • 0 replies
  • 0 likes

Solved!! Neonazi band in discover weekly

In my "discover weekly" I got "Third Reich From the Sun" from "Hanzel und Gretyl", which is clearly a neonazi band celebrating the third reich. I find this deeply disturbing. Is there a way to flag music as not appropriate? While this music might not...

  • Casual Listener
  • In my "discover weekly" I got "Third Reich From the Sun" from "Hanzel und Gretyl", which is clearly a neonazi band celebrating the third reich. I find this deeply disturbing. Is there a way to flag m...
  • peepoopeepoopee
  • Newbie
  • 9848 Views
  • 9 replies
  • 1 likes
  • 9848 Views
  • 9 replies
  • 1 likes

Superuser Contribution Recomending new Music for Spotify

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue:I would like to add an album to Spotify so I can add it to my playlist.. i have searched eve...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue: I woul...
  • Joan
  • Moderator
  • 276 Views
  • 1 replies
  • 0 likes
  • 276 Views
  • 1 replies
  • 0 likes

DJ Mispronunciation of REO Speedwagon

PlanPremiumCountryUSDeviceHP DesktopOperating SystemWindows 11 My Question or IssueThe DJ pronounces "REO Speedwagon" as REE-Oh Speedwagon instead of R-E-O Speedwagon.

  • Visitor
  • Plan Premium Country US Device HP Desktop Operating System Windows 11   My Question or Issue The DJ pronounces "REO Speedwagon" as REE-Oh Speedwagon instead of R-E-O Speedwagon.
  • 440 Views
  • 0 replies
  • 0 likes
  • 440 Views
  • 0 replies
  • 0 likes