Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...
Hi, recently a lot of the music on Spotify has become greyed out - however, it is only my Spotify, my friends Spotify (in same country - Australia) doesn't have these songs greyed out for them. Just wondering what to do to fix that?
Hi, recently a lot of the music on Spotify has become greyed out - however, it is only my Spotify, my friends Spotify (in same country - Australia) doesn't have these songs greyed out for th...
Moderator
1446 Views
5 replies
0 likes
PlanPremiumCountryUnited StatesDeviceiPhone 12 Pro MaxOperating SystemiOS 16 My Question or IssueI can’t move the episodes or liked songs playlist from the top of my list. This is supposed to be the “custom order” so why can’t I move it?
Plan Premium Country United States Device iPhone 12 Pro Max Operating System iOS 16 My Question or Issue I can’t move the episodes or liked songs playlist from the top of my list. Th...
Moderator
350 Views
1 replies
0 likes
I love when I listen to a singular song and then Spotify starts giving me suggestions I wish it would give “because you listened to this song” and based off of my activity with the said suggested songs (saves, adds, replays) you archive an album for ...
I love when I listen to a singular song and then Spotify starts giving me suggestions I wish it would give “because you listened to this song” and based off of my activity with the said suggested son...
Moderator
1412 Views
1 replies
0 likes
Can you give me a way to block an artist? I prefer to listen to other people's playlists and in some genres the playlists often contain artists that I hate. I could not find a way to just stop playing their songs on everything I listen to.
Can you give me a way to block an artist? I prefer to listen to other people's playlists and in some genres the playlists often contain artists that I hate. I could not find a way to just stop playin...
Newbie
14460 Views
17 replies
4 likes
1955 by Hilltop Hoods' lyrics are incomplete
1955 by Hilltop Hoods' lyrics are incomplete
Moderator
328 Views
1 replies
0 likes
Huge Glen Hansard fan here is looking for a presale code for Vicard Street. Anyone?
Huge Glen Hansard fan here is looking for a presale code for Vicard Street. Anyone?
Moderator
553 Views
1 replies
0 likes
Ok, so I recently created a Spotify podcast and changed the custom URL. After I changed the URL the podcast disappeared and so I changed the URL back to what it was before but it has been two days and it still doesn't work. It shows on Spotify for Po...
Ok, so I recently created a Spotify podcast and changed the custom URL. After I changed the URL the podcast disappeared and so I changed the URL back to what it was before but it has been t...
Casual Listener
4438 Views
4 replies
1 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I used to see the translation sign above the lyrics it's no longer there, could you tell me ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I used t...
Roadie
998 Views
1 replies
0 likes
PlanPremiumCountryBRDevice(Samsung Galaxy A54/A50)Operating System(Android / Samsung ONE) My Question or IssueI could not clearly find out (anywhere, be it the app or the spotify website) whether when I download a song or an episode (they are in "My ...
Plan Premium Country BR Device (Samsung Galaxy A54/A50) Operating System (Android / Samsung ONE) My Question or Issue I could not clearly find out (anywhere, be it the app or the spo...
Spotify Star
1584 Views
1 replies
1 likes
UK Premium, iOS, MacOS Hello! I have a playlist that's been going 10 years and there's a completely blank song on it from 2018. I have no idea what it was and it's doing my head in. Can anyone help me recover it? Attached a screenshot of what it look...
UK Premium, iOS, MacOS Hello! I have a playlist that's been going 10 years and there's a completely blank song on it from 2018. I have no idea what it was and it's doing my head in. C...
Moderator
860 Views
1 replies
0 likes
Hello, I have attached a map of Europe where the red represents the countries that have (or in case of Russia, used to have) their own Spotify Charts, and I was wondering why several Balkan countries are not included on this list. The ONLY other Euro...
Hello, I have attached a map of Europe where the red represents the countries that have (or in case of Russia, used to have) their own Spotify Charts, and I was wondering why several Balkan ...
Newbie
1309 Views
2 replies
8 likes
The song is "Chains" by MUNI and came up in my recommendations. The artist for the single is listed as "MUNI" but the song says "MUNI, UFO, Low". I don't know UFO but it looks like they're not active, and I'm pretty sure Low had nothing to do with it...
The song is "Chains" by MUNI and came up in my recommendations. The artist for the single is listed as "MUNI" but the song says "MUNI, UFO, Low". I don't know UFO but it looks like they're not active...
Moderator
521 Views
1 replies
0 likes
I'm listening to a playlist. But suddenly I'm listening to something else. I don't want to. Stop it.
I'm listening to a playlist. But suddenly I'm listening to something else. I don't want to. Stop it.
Moderator
447 Views
1 replies
1 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
3357 Views
1 replies
0 likes
PlanFreeCountryCroatiaDeviceSamsung A20Operating SystemAndroidm 13 My Question or IssueSpotify is unable to play video podcasts. Every time i try playing a video podcast it starts loading and after half a second i get a system notification that Spoti...
Plan Free Country Croatia Device Samsung A20 Operating System Androidm 13 My Question or Issue Spotify is unable to play video podcasts. Every time i try playing a video podcast it s...
Visitor
20266 Views
39 replies
0 likes
I explained this problem three times in the "Contact us" chat, and the three times the conversation ended without give me an answer. Today I received an email from "**bleep**" saying "Spotify removed the ability for one of my playlists to be availabl...
I explained this problem three times in the "Contact us" chat, and the three times the conversation ended without give me an answer. Today I received an email from "**bleep**" saying "Spotify removed...
Moderator
320 Views
1 replies
0 likes
I have a basic plan and I want to listen all the music on my playlists, but a lot of them are explicit. I can't find any switches to allow explicit songs to be played. I've checked on my phone app, phone browser, computer browser, and desktop app.
I have a basic plan and I want to listen all the music on my playlists, but a lot of them are explicit. I can't find any switches to allow explicit songs to be played. I've checked on my phone app, p...
Casual Listener
19284 Views
5 replies
2 likes
Sleep app appeared from nowhere and keeps switching itself on how do i remove it
Sleep app appeared from nowhere and keeps switching itself on how do i remove it
Spotify Legend
286 Views
1 replies
0 likes
PlanPremiumCountry UK DeviceTesla Model YOperating SystemTesla My Question or IssueI can only access BBC podcasts ( Chequered Flag / Tech life) through Spotify in my Tesla because there is no Sounds app. However when I go to play an episode the BBC e...
...hone ). Popular consensus is this may be because Tesla use a sim purchased in the Netherlands to supply the data plan. I also understand the BBC has country limits. But this is UK content trying t...
Casual Listener
2686 Views
8 replies
3 likes
PlanPremiumCountryAustraliaDevice(iPhone 13)Operating System(16.4.1 (a)) My Question or IssueSpotify is forgetting which song I was up to in a playlist, even when reopening the App in less than an hour later. For eg. I start listening to my Discover ...
Plan Premium Country Australia Device (iPhone 13) Operating System (16.4.1 (a)) My Question or Issue Spotify is forgetting which song I was up to in a playlist, even when reopening t...
Visitor
1580 Views
3 replies
1 likes
