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New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

Spotify Star

TheresaMcKenna

Newbie

78567 Views

49 replies

110 likes

  • 78567 Views
  • 49 replies
  • 110 likes

Superuser Contribution Violent Tropes by Bent is wrongly posted on another older group called Bent

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Alex

Spotify Legend

305 Views

1 replies

0 likes

  • 305 Views
  • 1 replies
  • 0 likes

Superuser Contribution Glitch while listening in a group session

PlanPremiumCountryGermanyDeviceiPhone 13, Samsung Galaxy S22Operating SystemiOS, Android My Question or Issue Hey spotify Team,I’ve got a problem with the group session, some of my friends or myself get kicked out while we listening together in a ses...

Newbie

  Plan Premium Country Germany Device iPhone 13, Samsung Galaxy S22 Operating System iOS, Android    My Question or Issue   Hey spotify Team, I’ve got a problem wit...

Eni

Moderator

455 Views

1 replies

0 likes

  • 455 Views
  • 1 replies
  • 0 likes

"Discover" card is stripped back to virtually nothing

Plan: Premium planCountry: UK Device; Web interface (open.spotify) in Edge, iOS appOperating System: Windows 10 Question or Issue:The "Discover" panel used to show a wide range of options, based around previous listening and was a really good way of,...

Casual Listener

...readth and depth of this page, as it was my go-to method of finding new things to listen to. DiscoverWeekly is fragmented - and works fine, this issue isn't about that.   It's the same content (o...

1798 Views

0 replies

2 likes

  • 1798 Views
  • 0 replies
  • 2 likes

Solved!!Superuser Contribution Crimean Tatar language

I'm using Spotify in Ukraine, and a lot of crimean tatars using it around the world, please add Crimean Tatar language!

Regular

I'm using Spotify in Ukraine, and a lot of crimean tatars using it around the world, please add Crimean Tatar language!

SL119

Regular

1886 Views

2 replies

1 likes

  • 1886 Views
  • 2 replies
  • 1 likes

What's with the podcasts?

PlanFreeCountry United StatesA podcast made by a user named "jack smith" is titled meme videos but in actuality is just **bleep** (mostly gay **bleep**). I have been looking for meme podcasts and comedy podcasts and have found quite a few pornographi...

Casual Listener

Plan Free Country United States A podcast made by a user named "jack smith" is titled meme videos but in actuality is just **bleep** (mostly gay **bleep**). I have been looking for meme podcasts a...

289 Views

0 replies

0 likes

  • 289 Views
  • 0 replies
  • 0 likes

Superuser Contribution Glitch in good morning / afternoon / evening

PlanPremiumCountryUnited KingdomDeviceiPhone 11Operating SystemiOS 16 My Question or IssueMy good morning / afternoon / evening section on my home page stopped updating about 3 weeks ago. Now, most of the recommendations have disappeared and there’s ...

Newbie

Plan Premium Country United Kingdom Device iPhone 11 Operating System iOS 16   My Question or Issue My good morning / afternoon / evening section on my home page stopped updating about...

Dian

Spotify Legend

357 Views

1 replies

0 likes

  • 357 Views
  • 1 replies
  • 0 likes

Superuser Contribution I buy premium but its not working

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Dian

Spotify Legend

303 Views

1 replies

0 likes

  • 303 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify is still playing blocked artists (especially if they're not the primary artist)

PlanFamilyCountryUSADeviceiPhone 11Operating SystemiOS 16.4.1 (a) My Question or IssueI recently blocked Kanye West from being played on Spotify. However, I still have his songs liked in my library, including songs he is credited on as a feature or c...

Casual Listener

Plan Family Country USA Device iPhone 11 Operating System iOS 16.4.1 (a)   My Question or Issue I recently blocked Kanye West from being played on Spotify. However, I still have his so...

Not applicable

2734 Views

5 replies

1 likes

Block
  • 2734 Views
  • 5 replies
  • 1 likes

Solved!!Superuser Contribution private playlist showing in my friends listening activity

PlanPremiumCountryGreeceDevicePC/Iphone 12Operating SystemWindows 10/IOS My Question or IssueSo i've made a private playlist for my friend (that she got the link from me to listen to it)and when she listens to the playlist it reveals it to her listen...

Casual Listener

Plan Premium Country Greece Device PC/Iphone 12 Operating System Windows 10/IOS   My Question or Issue So i've made a private playlist for my friend (that she got the link from me to l...

Alex

Spotify Legend

2150 Views

3 replies

0 likes

  • 2150 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Can I add music to Spotify, that is not owned by any label, and it is not my own (Пророк Санбой)?

My Question or IssueHello everyone. Can I add music to Spotify, that is not owned by any label, and is not my own? There`s one musician, called Пророк Санбой (Phophet Sunboy). When he was younger, he used to make a bunch of awesome pieces of music.No...

Newbie

My Question or Issue Hello everyone.   Can I add music to Spotify, that is not owned by any label, and is not my own?   There`s one musician, called Пророк Санбой (Phophet Sunboy). &n...

Alex

Spotify Legend

1944 Views

1 replies

0 likes

  • 1944 Views
  • 1 replies
  • 0 likes

Superuser Contribution Blocked Artists issue with suggested songs

PlanFreeCountryGermany DeviceSamsung Galaxy A32Operating SystemAndroid 13 My Question or IssueWhenever I play any artists album or compilation, it occurs that Spotify plays songs from an artists that I've already blocked before. Also Spotify plays so...

Casual Listener

Plan Free Country Germany   Device Samsung Galaxy A32 Operating System Android 13   My Question or Issue Whenever I play any artists album or compilation, it occurs tha...

Not applicable

874 Views

6 replies

0 likes

  • 874 Views
  • 6 replies
  • 0 likes

Superuser Contribution I have a Spotify message that keeps popping upon my Mac

My Spotify app on my MAC keeps showing me a window telling me, that Spotify wants to make changes on my app, but when I type my usernumber and kode in the window nothing happens, So this window just keeps popping up again and again. I have tried to c...

Casual Listener

My Spotify app on my MAC keeps showing me a window telling me, that Spotify wants to make changes on my app, but when I type my usernumber and kode in the window nothing happens, So this window just ...

Lyubka

Moderator

980 Views

6 replies

0 likes

  • 980 Views
  • 6 replies
  • 0 likes

Superuser Contribution Credits impersonating artists

I recently noticed a song and album credited to artists not related (mostly because of completely different style). It's annoying because this is probably done to boost play time, and this songs appear unwanted in my Release Radar. https://open.spoti...

Casual Listener

...eing impersonated).   Other fishy details include the content cover (pitch black, with only the song/album name and not mentioning any artists) and the fact that credits are "self-reported" by t...

Joan

Moderator

841 Views

3 replies

0 likes

  • 841 Views
  • 3 replies
  • 0 likes

Content of 50cent not existing anymore

PlanPremiumCountryBelgiumOperating System(Windows 10) My Question or Issuesinds some time I see that all content of 50 cent is not available anymore. For example this playlisthttps://open.spotify.com/playlist/37i9dQZF1DZ06evO1Za1Q4?si=d8ed1e9200a44dc...

Visitor

Plan Premium Country Belgium Operating System (Windows 10)   My Question or Issue sinds some time I see that all content of 50 cent is not available anymore. For example this playlist h...

kaworu_bloodpaw

Roadie

1049 Views

4 replies

0 likes

  • 1049 Views
  • 4 replies
  • 0 likes

Show songs in original metadata?

I listen to a lot of japanese song, and me using the english interface translates some of the songs, which I do not prefer. You would think that changing the language to japanese would solve it, but no, now some english artist show their name in kata...

Newbie

I listen to a lot of japanese song, and me using the english interface translates some of the songs, which I do not prefer. You would think that changing the language to japanese would solve it, but ...

508 Views

0 replies

1 likes

artist
language
localization
metadata
Song Title
Title
  • 508 Views
  • 0 replies
  • 1 likes

Solved!!Superuser Contribution Album wrongly included in artist's profile

PlanPremiumCountrySpainDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue: The album with this URL: https://open.spotify.com/album/2rc7kAX4iZPxH42uWZ4E7D?si=7WSxCOcqRS...

Regular

Plan Premium Country Spain Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue:  The alb...

Dian

Spotify Legend

440 Views

1 replies

0 likes

  • 440 Views
  • 1 replies
  • 0 likes

Superuser Contribution My new releases don't fit my library at all

PlanenPremiumLandGermanyGerätWindows 11, Android 12 Realme Pro 8 My new releases don't match my library, for example, I receive recommendations for relaxation music, but I've never listened to such music on Spotify and I don't follow it at all. Anoth...

Newbie

  Planen Premium Land Germany Gerät Windows 11, Android 12 Realme Pro 8   My new releases don't match my library, for example, I receive recommendations for relaxation music, but I'...

AlejaR

Moderator

337 Views

1 replies

0 likes

  • 337 Views
  • 1 replies
  • 0 likes

Superuser Contribution Random Indian music

PlanPremiumCountryRomania DeviceSamsung Galaxy A52Operating SystemAndroid 13 My Question or IssueI've seen a previous post about this, but that user seemed ignored, so I'm going to ask about the same thing. Why the **bleep** would Spotify drop random...

Casual Listener

  Plan Premium Country Romania   Device Samsung Galaxy A52 Operating System Android 13   My Question or Issue I've seen a previous post about this, but that user seemed ign...

21rchgtqcbqbe542obj5

Casual Listener

3494 Views

6 replies

4 likes

  • 3494 Views
  • 6 replies
  • 4 likes

Solved!!Superuser Contribution Block a song from ever being recommended

PlanPremiumCountryCanadaDevice(iPhone 8, PC, Macbook Pro late 2012)Operating System(iOS 16.4.1, Windows 10, MacOS Catalina 10.15.7) I use Spotify on my iPhone, PC and Macbook. Would be grateful for a solution on any of the 3 platforms My Question or ...

Newbie

  Plan Premium Country Canada Device (iPhone 8, PC, Macbook Pro late 2012) Operating System (iOS 16.4.1, Windows 10, MacOS Catalina 10.15.7)   I use Spotify on my iPhone, PC and M...

Skiguy

Casual Listener

23126 Views

27 replies

8 likes

  • 23126 Views
  • 27 replies
  • 8 likes

Solved!!Superuser Contribution Top recommendations for you does not work

PlanPremiumCountryThailandDevice(iPhone SE and Chrome's Web player)Operating System(iOS 16.4.1) My Question or IssueMy top recommendations tab in the discovery does not work for both in the app and web player. How can I fix it? 

Newbie

Plan Premium Country Thailand Device (iPhone SE and Chrome's Web player) Operating System (iOS 16.4.1)   My Question or Issue My top recommendations tab in the discovery does not work ...

Joan

Moderator

500 Views

1 replies

1 likes

  • 500 Views
  • 1 replies
  • 1 likes