Missing Release Radar

[SteveBezos]

I haven't logged into Spotify in a couple of months and now I cannot find the Release Radar playlist i always have on my home screen. I always have Discover Weekly and Release Radar on my home screen, I know they were both saved playlists in my library, but when I search for Release Radar I cannot find it anywhere, not in my library, not in my made for you section, not under Browse, nowhere.

I tried downloading the Spotify App to see if this would help as it's a different UI but same thing, completely missing.

I tried googling and found multiple related threads and it seems both were solved by contacting support but support only has the AI chatbot and the knowledgebase articles which are not helpful.

How do I find the custom made for you Release Radar playlist?

[osornios]

Hey @SteveBezos 

What platform are you using?

You can find you Release Radar in your 'Made for' section of your homepage. Usually it's at the end, after the Daily Mixes, and Discover Weekly.

Hope it helps. 🙂

[SteveBezos]

Youre asking questions i've already answered & providing solutions ive already tried. Thanks?

[Joan]

Hi there @SteveBezos,

Thanks for the reply.

You mentioned you haven't used Spotify for a while and although this shouldn't have an effect on Release Radar specifically, it may have something to do with it. We recommend you keep using the app and let's see if you get a new Radar on Friday.

In the meantime, as @osornios mentioned, what device are you using where you can't see it? You mentioned downloading the app, but is that on desktop or mobile? Is it missing only on one device or on all of them? What about the web player? If you haven't tested this, please do so.

Let us know how it goes.

[DKnight83]

Hi - I am having this same problem and have tried all of the solutions (signing out twice, deleting the app and all it's data on all of my devices, clearing caches etc) The playlist has been missing for about three months - it is missing on all of my devices and the web player, is not in "made for you" or when I search it.  The only sign it exists is that on the web player where it would normally be pinned there is a pin with "Playlist - this playlist is not available".  Is there anything anyone can do to help me with this?  Thanks.

[Eni]

Hey there @DKnight83, 

Thanks for reaching out. 

We checked and it looks like we already replied to you about this topic in this thread. In this case, we suggest keeping the conversation there so we can have all the relevant info in one place.  

Cheers!