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PreSale Code

Avatar of stef_bremer
Newbie
‎2017-04-26 11:59 PM

I didn't get a presale code for Sufjan Steven's concert at Hollywood Forever in July 20. 

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Avatar of MattSuda
Spotify Star
Spotify Star
‎2017-04-27 09:48 AM

Hey @stef_bremer

 

These codes are sent by email.

 

Check out this helpful post from Spotify if you did not get one:

https://community.spotify.com/t5/Content-Questions/Pre-Sale-Concert-Tickets/m-p/1399831

 

 Also:

 

1: Make sure you postal code is up to date and you have the correct email entered https://www.spotify.com/account/profile/

2: Go to the concerts section under Browse in the app and make sure to select your city

3: Make sure you have "Spotify News and Offers" and "concert notifications" turned on to get emails https://www.spotify.com/account/notifications/

 

If you had these off, turning them on won't send you the code right now, but it will make sure you get presale codes in the future.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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Marked as solution

Avatar of MattSuda
Spotify Star
Spotify Star
‎2017-04-27 09:48 AM

Hey @stef_bremer

 

These codes are sent by email.

 

Check out this helpful post from Spotify if you did not get one:

https://community.spotify.com/t5/Content-Questions/Pre-Sale-Concert-Tickets/m-p/1399831

 

 Also:

 

1: Make sure you postal code is up to date and you have the correct email entered https://www.spotify.com/account/profile/

2: Go to the concerts section under Browse in the app and make sure to select your city

3: Make sure you have "Spotify News and Offers" and "concert notifications" turned on to get emails https://www.spotify.com/account/notifications/

 

If you had these off, turning them on won't send you the code right now, but it will make sure you get presale codes in the future.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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