amount streams stays the same

[Palsy]

hello, a week ago I released a new song. the streams have not been updated for more than 24 hours now. when I open the spotify artist app I always see the same amount of streams without this changing. while I see that there are live listeners. How come ?

[OneByBoo]

Hi there @Palsy,

Congrats on your new release !

Please check out this Spotify for Artists FAQ page as it may contain an answer to your question and any questions you may have in the future.

However, in case it didn't provide you with the answer needed, feel free to reach out to Spotify for Artists support team through this contact page.

Have a great day