Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

Spotify Star

scrollingcat

Visitor

70705 Views

48 replies

110 likes

  • 70705 Views
  • 48 replies
  • 110 likes

"Discover" card is stripped back to virtually nothing

Plan: Premium planCountry: UK Device; Web interface (open.spotify) in Edge, iOS appOperating System: Windows 10 Question or Issue:The "Discover" panel used to show a wide range of options, based around previous listening and was a really good way of,...

Casual Listener

...readth and depth of this page, as it was my go-to method of finding new things to listen to. DiscoverWeekly is fragmented - and works fine, this issue isn't about that.   It's the same content (o...

1784 Views

0 replies

2 likes

  • 1784 Views
  • 0 replies
  • 2 likes

Why can't I find lostprophets on Spotify?

I have read plenty about what Ian Watkins did and I do not support his actions in any way. He deserves the jail time he has received, but why was their music blacklisted or taken down or whatever you call it? I only have access to one album and to sa...

Newbie

I have read plenty about what Ian Watkins did and I do not support his actions in any way. He deserves the jail time he has received, but why was their music blacklisted or taken down or whatever you...

giratina1999

Visitor

21000 Views

4 replies

8 likes

lostprophets
  • 21000 Views
  • 4 replies
  • 8 likes

Viral 50 and Global 50

Is it intentional not to have South Korea represented? Considering the amount of music they produce and the global reach of Kpop shouldn't they be on the list?

Casual Listener

Is it intentional not to have South Korea represented? Considering the amount of music they produce and the global reach of Kpop shouldn't they be on the list?

sanx

Casual Listener

3077 Views

2 replies

3 likes

Global 50
Korea
Viral 50
  • 3077 Views
  • 2 replies
  • 3 likes

Solved!!Superuser Contribution private playlist showing in my friends listening activity

PlanPremiumCountryGreeceDevicePC/Iphone 12Operating SystemWindows 10/IOS My Question or IssueSo i've made a private playlist for my friend (that she got the link from me to listen to it)and when she listens to the playlist it reveals it to her listen...

Casual Listener

Plan Premium Country Greece Device PC/Iphone 12 Operating System Windows 10/IOS   My Question or Issue So i've made a private playlist for my friend (that she got the link from me to l...

Alex

Spotify Legend

1991 Views

3 replies

0 likes

  • 1991 Views
  • 3 replies
  • 0 likes

Superuser Contribution Glitch in good morning / afternoon / evening

PlanPremiumCountryUnited KingdomDeviceiPhone 11Operating SystemiOS 16 My Question or IssueMy good morning / afternoon / evening section on my home page stopped updating about 3 weeks ago. Now, most of the recommendations have disappeared and there’s ...

Newbie

Plan Premium Country United Kingdom Device iPhone 11 Operating System iOS 16   My Question or Issue My good morning / afternoon / evening section on my home page stopped updating about...

Dian

Spotify Legend

337 Views

1 replies

0 likes

  • 337 Views
  • 1 replies
  • 0 likes

Superuser Contribution I buy premium but its not working

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Dian

Spotify Legend

282 Views

1 replies

0 likes

  • 282 Views
  • 1 replies
  • 0 likes

What's with the podcasts?

PlanFreeCountry United StatesA podcast made by a user named "jack smith" is titled meme videos but in actuality is just **bleep** (mostly gay **bleep**). I have been looking for meme podcasts and comedy podcasts and have found quite a few pornographi...

Casual Listener

Plan Free Country United States A podcast made by a user named "jack smith" is titled meme videos but in actuality is just **bleep** (mostly gay **bleep**). I have been looking for meme podcasts a...

269 Views

0 replies

0 likes

  • 269 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Can I add music to Spotify, that is not owned by any label, and it is not my own (Пророк Санбой)?

My Question or IssueHello everyone. Can I add music to Spotify, that is not owned by any label, and is not my own? There`s one musician, called Пророк Санбой (Phophet Sunboy). When he was younger, he used to make a bunch of awesome pieces of music.No...

Newbie

My Question or Issue Hello everyone.   Can I add music to Spotify, that is not owned by any label, and is not my own?   There`s one musician, called Пророк Санбой (Phophet Sunboy). &n...

Alex

Spotify Legend

1567 Views

1 replies

0 likes

  • 1567 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mike Oldfield's Islands is missing!!!!

Hi, As a big fan of Mike Oldfield's work I was puzzled to find that his album Islands (1987) is not available at the platform. Is there any reason for that? Seeing that you have most of his past works running on Spotify I don't see why this one is mi...

Visitor

Hi,  As a big fan of Mike Oldfield's work I was puzzled to find that his album Islands (1987) is not available at the platform. Is there any reason for that? Seeing that you have most of his ...

rafacarriz

Casual Listener

2362 Views

3 replies

2 likes

  • 2362 Views
  • 3 replies
  • 2 likes

Request music

Hi spotify, please add MOONLIGHT DRAWN BY THE CLOUDS OST (kpop category) as it is the highest rated korean drama at the moment. Thank you.

Newbie

Hi spotify, please add MOONLIGHT DRAWN BY THE CLOUDS OST (kpop category) as it is the highest rated korean drama at the moment. Thank you.

aranaest

Newbie

5495 Views

21 replies

30 likes

  • 5495 Views
  • 21 replies
  • 30 likes

Solved!!Superuser Contribution Album wrongly included in artist's profile

PlanPremiumCountrySpainDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue: The album with this URL: https://open.spotify.com/album/2rc7kAX4iZPxH42uWZ4E7D?si=7WSxCOcqRS...

Regular

Plan Premium Country Spain Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue:  The alb...

Dian

Spotify Legend

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

Content of 50cent not existing anymore

PlanPremiumCountryBelgiumOperating System(Windows 10) My Question or Issuesinds some time I see that all content of 50 cent is not available anymore. For example this playlisthttps://open.spotify.com/playlist/37i9dQZF1DZ06evO1Za1Q4?si=d8ed1e9200a44dc...

Visitor

Plan Premium Country Belgium Operating System (Windows 10)   My Question or Issue sinds some time I see that all content of 50 cent is not available anymore. For example this playlist h...

kaworu_bloodpaw

Roadie

896 Views

4 replies

0 likes

  • 896 Views
  • 4 replies
  • 0 likes

Superuser Contribution My new releases don't fit my library at all

PlanenPremiumLandGermanyGerätWindows 11, Android 12 Realme Pro 8 My new releases don't match my library, for example, I receive recommendations for relaxation music, but I've never listened to such music on Spotify and I don't follow it at all. Anoth...

Newbie

  Planen Premium Land Germany Gerät Windows 11, Android 12 Realme Pro 8   My new releases don't match my library, for example, I receive recommendations for relaxation music, but I'...

AlejaR

Moderator

324 Views

1 replies

0 likes

  • 324 Views
  • 1 replies
  • 0 likes

Show songs in original metadata?

I listen to a lot of japanese song, and me using the english interface translates some of the songs, which I do not prefer. You would think that changing the language to japanese would solve it, but no, now some english artist show their name in kata...

Newbie

I listen to a lot of japanese song, and me using the english interface translates some of the songs, which I do not prefer. You would think that changing the language to japanese would solve it, but ...

484 Views

0 replies

1 likes

artist
language
localization
metadata
Song Title
title
  • 484 Views
  • 0 replies
  • 1 likes

Solved!!Superuser Contribution Top recommendations for you does not work

PlanPremiumCountryThailandDevice(iPhone SE and Chrome's Web player)Operating System(iOS 16.4.1) My Question or IssueMy top recommendations tab in the discovery does not work for both in the app and web player. How can I fix it? 

Newbie

Plan Premium Country Thailand Device (iPhone SE and Chrome's Web player) Operating System (iOS 16.4.1)   My Question or Issue My top recommendations tab in the discovery does not work ...

Joan

Moderator

477 Views

1 replies

1 likes

  • 477 Views
  • 1 replies
  • 1 likes

Superuser Contribution Can't play the only Aruarian Dance - Nujabes song available on the app

Hello,I remember having good time listening the song "Aruarian Dance" from Nujabes years ago. I was never able to find it on the spotify app, and I would like to know why I can't do that. It's the only song from this artist that I can't listen on Spo...

Visitor

Hello, I remember having good time listening the song "Aruarian Dance" from Nujabes years ago. I was never able to find it on the spotify app, and I would like to know why I can't do that. It's th...

Alex

Spotify Legend

2914 Views

3 replies

0 likes

  • 2914 Views
  • 3 replies
  • 0 likes

How to request a "This Is" Artist playlist?

Is it possible to request a "This Is" Artist playlist? The "This Is" playlist is one of my absolutely favorite features on Spotify for a number of reasons; One, It updates regularly and gives older songs new relevance. Two, it's combines the current ...

Casual Listener

Is it possible to request a "This Is" Artist playlist? The "This Is" playlist is one of my absolutely favorite features on Spotify for a number of reasons; One, It updates regularly and gives ol...

SPΑN

Visitor

2969 Views

2 replies

3 likes

  • 2969 Views
  • 2 replies
  • 3 likes

Superuser Contribution Replace Corrupt Music Files CRYPTOPSY

guys im trying to listen to the GODLIKE album ''blasphemy made flesh'' by Cryptopsy but the files are corrupt there is some unbearable noise that makes it impossible to listen to. Please replace the files with some pristine ones. Im including a link ...

Newbie

guys im trying to listen to the GODLIKE album ''blasphemy made flesh'' by Cryptopsy but the files are corrupt there is some unbearable noise that makes it impossible to listen to. Please replace the ...

ThePimou

Newbie

890 Views

2 replies

1 likes

  • 890 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Unplayable song and language on site

For some reason, a certain song that I love won't play. It doesn't show up in the albums list, but it showes up when I do shuffle play but it's skiped over like it's not there.Song: Forest - Bonus Track Album: Vessel Artist: Twenty One PilotsI just t...

Newbie

For some reason, a certain song that I love won't play. It doesn't show up in the albums list, but it showes up when I do shuffle play but it's skiped over like it's not there. Song: Forest - Bonus ...

jigglyraff

Newbie

43554 Views

4 replies

0 likes

  • 43554 Views
  • 4 replies
  • 0 likes