Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...
I’m getting commercials approximately every three songs. It’s certainly not 30 minutes commercial-free. How can Spotify fix this issue?
I’m getting commercials approximately every three songs. It’s certainly not 30 minutes commercial-free. How can Spotify fix this issue?
Spotify Legend
628 Views
1 replies
0 likes
I had been a spotify subscriber for nearly a decade when I finally got sick of the impossible to remove political messaging on my Home Screen. It was a mash up of the Obamas, Black History Month, Gay History Month, etc, etc, etc. If that's your cup o...
...ay to filter them out is an annoyance and destroys all value the app provides. PLEASE reconsider adding the ability for users to remove content from their start page that they don't want to see....
270 Views
0 replies
0 likes
CUANDO REPRODUZCO DESCUBRIMIENTO SEMANAL, NO ME APARECE LA CANCION QUE SE ESTA REPRODUCIENDO EN ESE MOMENTO COMO CUANDO ESCUCHO CUALQUIER OTRA LISTA O ALBUM
CUANDO REPRODUZCO DESCUBRIMIENTO SEMANAL, NO ME APARECE LA CANCION QUE SE ESTA REPRODUCIENDO EN ESE MOMENTO COMO CUANDO ESCUCHO CUALQUIER OTRA LISTA O ALBUM
Moderator
494 Views
1 replies
0 likes
Hello everyone!Please advise if podcasts are not available in KazakhstanCurrently I can't find and play any podcasts, even by direct URL
Hello everyone! Please advise if podcasts are not available in Kazakhstan Currently I can't find and play any podcasts, even by direct URL
Moderator
372 Views
1 replies
2 likes
Jimin of BTS released a new OST song, With You, can it be added in the playslist which Spotify created, This is BTS?
Jimin of BTS released a new OST song, With You, can it be added in the playslist which Spotify created, This is BTS?
Community Legend
478 Views
1 replies
1 likes
I could not get to choose what profile my music was supposed to be on it was just added to another artist's profile with the same name
I could not get to choose what profile my music was supposed to be on it was just added to another artist's profile with the same name
Community Legend
491 Views
1 replies
1 likes
Yesterday, while checking Todays Top Hits, it showed a different profile picture for the song "Money by Lisa" on the TTH list and the hacker changed the profile picture to "FlowArt1943" instead of Lisa's photo. I click "Don't play this" since it seem...
Yesterday, while checking Todays Top Hits, it showed a different profile picture for the song "Money by Lisa" on the TTH list and the hacker changed the profile picture to "FlowArt1943" instead of Li...
Moderator
569 Views
2 replies
0 likes
National radio (and the second account they made “National radio official”) were both taken down over the past few weeks. They were an account that posted patriotic and war songs from Eastern Europe and the middle east. The creator said the first acc...
National radio (and the second account they made “National radio official”) were both taken down over the past few weeks. They were an account that posted patriotic and war songs from Eastern Europe ...
Visitor
4208 Views
11 replies
3 likes
I have been sent an invite to add songs onto my friends public playlist, but i can only listen to it. Is there something I need to change in my settings?
I have been sent an invite to add songs onto my friends public playlist, but i can only listen to it. Is there something I need to change in my settings?
Moderator
307 Views
1 replies
0 likes
My recomended songs are only spanish songs even though i don't listen to any spanish music. My current playlist is full of korean/japanese songs.
My recomended songs are only spanish songs even though i don't listen to any spanish music. My current playlist is full of korean/japanese songs.
Newbie
3187 Views
9 replies
1 likes
Within the album ‘The Wall’, from Pink Floyd, the transitions from ‘happiest days of our lives’ too ‘another brick in the wall pt2’ the transition is extremely inaccurate. It was fine months ago on Spotify but now the transition is messed up again ( ...
Within the album ‘The Wall’, from Pink Floyd, the transitions from ‘happiest days of our lives’ too ‘another brick in the wall pt2’ the transition is extremely inaccurate. It was fine months ago on S...
Music Fan
8546 Views
28 replies
7 likes
If I wanted to listen to my own 'liked' list I'd bloody well play that, wouldn't I? At least 40% of any 'play radio' list I select - EVEN if it's not songs I've liked, or styles I've liked, end up with the same fricking songs. I DO NOT WANT THAT OTHE...
If I wanted to listen to my own 'liked' list I'd bloody well play that, wouldn't I? At least 40% of any 'play radio' list I select - EVEN if it's not songs I've liked, or styles I've liked, end up wi...
Roadie
700 Views
1 replies
0 likes
Error: Couldn't find that page Error Message.Reproduce: Search -> Podcasts -> Documentaries -> error meggage.On PC App logged in.On Chrome Browser while not logged in.Seems to be a 404 not found. Please let me browse documentaries.
Error: Couldn't find that page Error Message. Reproduce: Search -> Podcasts -> Documentaries -> error meggage. On PC App logged in. On Chrome Browser while not logged in. Seems to be a...
Spotify Legend
288 Views
1 replies
0 likes
Limiet van apparaat bereikt. Verwijder alle downloads van een ander apparaat om met dit apparaat offline te luisteren.
Limiet van apparaat bereikt. Verwijder alle downloads van een ander apparaat om met dit apparaat offline te luisteren.
Casual Listener
11466 Views
17 replies
0 likes
When I played songs on the spotify app on PS4 there would sometimes be a description of the history of the song (like when the song was written, where it placed on top song boards, etc...). I really liked it, it greatly added to the experience of the...
When I played songs on the spotify app on PS4 there would sometimes be a description of the history of the song (like when the song was written, where it placed on top song boards, etc...). I really ...
Visitor
3126 Views
2 replies
2 likes
There are a lot of Eva songs available but 20th Anniversary, 3.0+1.0 and Finally albums are still unavailable and there are no information about them anywhere. I think it's either censoring or licensing issues but still would like to know when will t...
There are a lot of Eva songs available but 20th Anniversary, 3.0+1.0 and Finally albums are still unavailable and there are no information about them anywhere. I think it's either censoring or licens...
Moderator
449 Views
1 replies
1 likes
I would like to stop this music being offered by my player as a suggestion. Would appreciate the option to completely block it from my Spotify player quickly.
I would like to stop this music being offered by my player as a suggestion. Would appreciate the option to completely block it from my Spotify player quickly.
Newbie
4578 Views
25 replies
16 likes
I can no more play music from the band "Explicit Human Porn" and could not find any information why.Plus, no article in the FAQ, online help or community helped.Spotify support has become a total mess, no possibility to ask for support and, most impo...
I can no more play music from the band "Explicit Human Porn" and could not find any information why. Plus, no article in the FAQ, online help or community helped. Spotify support has become a total...
245 Views
0 replies
1 likes
i am looking for a music which have been erased of Spotify do you know how I can find the date of its erasure?
i am looking for a music which have been erased of Spotify do you know how I can find the date of its erasure?
Moderator
300 Views
1 replies
0 likes
I have listened to the "Peaceful Piano" playlist over the years, however the latest incarnation is anything but peaceful. Far too many tracks, easily 95%+, include far too much piano mechanical noise. Someone needs to really listen to these tracks be...
I have listened to the "Peaceful Piano" playlist over the years, however the latest incarnation is anything but peaceful. Far too many tracks, easily 95%+, include far too much piano mechanical...
Newbie
3695 Views
10 replies
6 likes
