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New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

Spotify Star

TheresaMcKenna

Newbie

79096 Views

49 replies

110 likes

  • 79096 Views
  • 49 replies
  • 110 likes

Superuser Contribution Cosmic Playlists

PlanPremiumCountryUSADeviceMacBook Pro/iPhone 12Operating SystemiOS My Question or IssueWhy haven't the zodiac playlists been updated since December of 2020??????

Gig Goer

Plan Premium Country USA Device MacBook Pro/iPhone 12 Operating System iOS   My Question or Issue Why haven't the zodiac playlists been updated since December of 2020??????

Lyubka

Moderator

1247 Views

3 replies

0 likes

  • 1247 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Lyrics and Android?

Plan: Family PremiumCountry: U.S.A Device(Samsung Tab A 10.1 2019 and Fire HD10)Operating System(Android 10 and FireOS) On my Fire Tablet I can see the lyrics of a song underneath the title. They are live lyrics and they are there on most of the song...

Visitor

Plan: Family Premium Country: U.S.A   Device (Samsung Tab A 10.1 2019 and Fire HD10) Operating System (Android 10 and FireOS)   On my Fire Tablet I can see the lyrics of a song...

CarlosE

Spotify Legend

1095 Views

1 replies

0 likes

  • 1095 Views
  • 1 replies
  • 0 likes

Superuser Contribution Artist header image

UPDATE: The issue appears to be resolved; I can update the images now. Thanks, Spotify!Hello,Yesterday my single became live on Spotify. When I went to the artist page to update the header image, *I followed all of the requirements regarding size, et...

Regular

UPDATE: The issue appears to be resolved; I can update the images now. Thanks, Spotify! Hello, Yesterday my single became live on Spotify. When I went to the artist page to update the header image,...

Amaliaband

Visitor

3607 Views

7 replies

3 likes

  • 3607 Views
  • 7 replies
  • 3 likes

Superuser Contribution Wave of unavailable content

So all of a sudden over 30 of the songs that were in my top 100 listened to last year are unavailable, along with about 20% of songs that I've been searching to listen to? I'm not sure if its because I'm Australian, but it sucks big time time. I'm us...

Newbie

So all of a sudden over 30 of the songs that were in my top 100 listened to last year are unavailable, along with about 20% of songs that I've been searching to listen to? I'm not sure if its because...

Alex

Spotify Legend

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

Superuser Contribution Album Normalisation

Hello! When uploading an album, before releasing it, does Spotify normalise the entire album as a whole, or does it normalise track by track? Thanks!

Visitor

Hello! When uploading an album, before releasing it, does Spotify normalise the entire album as a whole, or does it normalise track by track? Thanks!

Alex

Spotify Legend

915 Views

3 replies

0 likes

  • 915 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Local files not accessible by others

PlanFreeCountry : AustraliaMy Question or IssueHello, I am trying to share my own recorded audio (mp3) files with some students.I able to play my local files on my desktop.My playlist is public.My students can see the files in the playlist but the fi...

Casual Listener

Plan Free Country : Australia My Question or Issue Hello, I am trying to share my own recorded audio (mp3) files with some students. I able to play my local files on my desktop. My playlist is ...

Jeremy

Spotify Legend

748 Views

3 replies

0 likes

  • 748 Views
  • 3 replies
  • 0 likes

[Community][Other] Censorship

Hey spotify, I’ve been a lonnng time customer of yours and have turned dozens of people onto your app over the years... I’ve got a suggestion. How about you get off the virtue signaling bandwagon and stop censoring programs. I’m speaking in this part...

Visitor

Hey spotify,  I’ve been a lonnng time customer of yours and have turned dozens of people onto your app over the years...   I’ve got a suggestion. How about you get off the virtue signali...

285 Views

0 replies

0 likes

  • 285 Views
  • 0 replies
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[Podcasts] Don't control JRE content

Please allow the JRE to remain legit as it has always been. Let Joe have anyone on and discuss anything. If you want to dissociate with older episodes, please let JRE post them anywhere they want and then you won't be associated with them.

Regular

Please allow the JRE to remain legit as it has always been. Let Joe have anyone on and discuss anything.    If you want to dissociate with older episodes, please let JRE post them anywher...

236 Views

0 replies

0 likes

Podcasts
  • 236 Views
  • 0 replies
  • 0 likes

How much bigger approx is spotify US vs Canada library

I know premium Canada gets less songs, I can tell by the grey songs, fine, but what's worse is whole albums are missing, if you type them in google they come up, but in the desktop app they're not even there, so I can't tell what's missing. I want to...

Music Fan

I know premium Canada gets less songs, I can tell by the grey songs, fine, but what's worse is whole albums are missing, if you type them in google they come up, but in the desktop app they're not ev...

615 Views

0 replies

0 likes

  • 615 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Public playlist followers

I have 3 people following my profile and one of my public playlists used to have 2 followers and now only one. Except the fact that one of the followers unfollowed my playlist, could also the reason be that this person turned this playlist to private...

Casual Listener

I have 3 people following my profile and one of my public playlists used to have 2 followers and now only one. Except the fact that one of the followers unfollowed my playlist, could also the reason ...

Eni

Moderator

964 Views

3 replies

0 likes

  • 964 Views
  • 3 replies
  • 0 likes

Superuser Contribution Under the 'Good Morning' section the same artist can appear multiple times and/or image doesnt match

Deviceacross all devices On the home tab of any platform (desktop, iphone, or web browser) the first section 'Good Morning' always mismatches artist images to artist names and frequently lists the same artist multiple times. Clicking in to one of the...

Casual Listener

Device across all devices   On the home tab of any platform (desktop, iphone, or web browser) the first section 'Good Morning' always mismatches artist images to artist names and frequently l...

Novy

Moderator

581 Views

5 replies

0 likes

  • 581 Views
  • 5 replies
  • 0 likes

[Podcasts] JRE

Can you please stop **bleep**ing with the Joe Rogan Podcast by deleting episodes, and also can you get it back to the same level it was when it was on YouTube? Including video would be great. Thanks. Super **bleep**ing annoying that you can't figure ...

Casual Listener

Can you please stop **bleep**ing with the Joe Rogan Podcast by deleting episodes, and also can you get it back to the same level it was when it was on YouTube? Including video would be great. Thanks....

polycreator

Newbie

318 Views

1 replies

1 likes

Podcasts
  • 318 Views
  • 1 replies
  • 1 likes

Superuser Contribution Full Screen Custom Playlist Artwork

PlanPremiumCountryIndiaDevicesSamsung Galaxy Note 8iPhone SE (1st generation)iPad (6th generation)Operating SystemAndroid Pie 9.0iOS 14.4.2iPadOS 14.4.2My Question or IssueSome playlists by Spotify have full screen artwork that appear on the top half...

Visitor

Plan Premium Country India Devices Samsung Galaxy Note 8 iPhone SE (1st generation) iPad (6th generation) Operating System Android Pie 9.0 iOS 14.4.2 iPadOS 14.4.2 My Question or Issue S...

Alex

Spotify Legend

429 Views

1 replies

0 likes

  • 429 Views
  • 1 replies
  • 0 likes

Solved!! Wrong title and composer

Hello! I was listening to Rachmaninoff's piano pieces and I stumbled upon this music piece that is mislabeled as Rachmaninoff when it's in fact Chopin's Nocturne Op.48 Nº1. Here's the link of the music: Could you please reassign the correct music pie...

Casual Listener

Hello!   I was listening to Rachmaninoff's piano pieces and I stumbled upon this music piece that is mislabeled as Rachmaninoff when it's in fact Chopin's Nocturne Op.48 Nº1.   Here's t...

AdamDamon

Spotify Star

744 Views

1 replies

0 likes

mislabeled
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  • 1 replies
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Solved!!Superuser Contribution notice of removal of your edited content - ... for months now

CountryGermanyMy playlist is getting reported over 10 times a day for over two months now. Everytime it was reported i recieve an email that says: "notice of removal of your edited content". Spotify should know about this case. When the playlist gets...

Casual Listener

Country Germany My playlist is getting reported over 10 times a day for over two months now. Everytime it was reported i recieve an email that says: "notice of removal of your edited content". S...

supman54321

Newbie

5170 Views

23 replies

7 likes

  • 5170 Views
  • 23 replies
  • 7 likes

"Equal"

Hello, I am a spotify listener. I listen almost everyday and I'm also paying the Spotify Premium. Since today I have had nothing to complain about. But today I've bumbed on your playlist: Equal. Please tell me, where is the equality? It is a playlist...

Visitor

Hello, I am a spotify listener. I listen almost everyday and I'm also paying the Spotify Premium. Since today I have had nothing to complain about. But today I've bumbed on your playlist: Equal. Plea...

x_s_gamer_x

Casual Listener

820 Views

1 replies

1 likes

  • 820 Views
  • 1 replies
  • 1 likes

Mixtape request

I want to request a mixtape album by Logic called Young Sinatra:welcome to forever pleasseeeeeeeee.

Visitor

I want to request a mixtape album by Logic called Young Sinatra:welcome to forever pleasseeeeeeeee.

AdamDamon

Spotify Star

428 Views

1 replies

1 likes

  • 428 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Problem viewing playlists até phone

Plan: PremiumCountry: BrazilDevice: Zenfone 5Operating Systemn: Android I hated the last update of the app for the cell phone.I would like to request a repair for the new update.I have always had free control over the organization of my Librery, putt...

Casual Listener

Plan: Premium Country: Brazil Device: Zenfone 5 Operating Systemn: Android   I hated the last update of the app for the cell phone. I would like to request a repair for the new update. I ...

lucasprieto

Casual Listener

551 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Superuser Contribution Broken album of Sheldon Allman

PlanPremiumCountryPolandDeviceRedmi 6Operating SystemAndroid 9 My Question or IssueHi, when I play any song from "Folk Songs for the 21st Century" by Sheldon Allman: https://open.spotify.com/album/6c8xXWU9vBMaVSe60n2s5z?si=q0YfhOCET0a5pNgAZsQx7Qon my...

Newbie

Plan Premium Country Poland Device Redmi 6 Operating System Android 9   My Question or Issue Hi, when I play any song from "Folk Songs for the 21st Century" by Sheldon Allman: https://...

Mihail

Spotify Legend

488 Views

1 replies

0 likes

  • 488 Views
  • 1 replies
  • 0 likes