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Please see below the most popular frequently asked questions.

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Please see below the current ongoing issues which are under investigation.

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Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

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  • Spotify Star
  • Spotify Star
  • fumikimkim
  • Roadie
  • 55107 Views
  • 46 replies
  • 105 likes
  • 55107 Views
  • 46 replies
  • 105 likes

New Home Feed Interface?

Sorry but this new "tiktok-like" interface is so ugly. Spotify needs to realise that a familiar design on one app absolutely doesn't work for others. It doesn't "promote discovery" and honestly just makes me feel less inclined to scroll through hundr...

  • Visitor
  • nin302
  • Regular
  • 256099 Views
  • 2352 replies
  • 1906 likes
  • 256099 Views
  • 2352 replies
  • 1906 likes

COLLAB PLAYLIST GONE?!?

Hi! My boyfriend and I have had a collaborative since May. I tried listening to it today, but all the songs disappeared out of nowhere. It's still on my phone, but it shows zero songs even though there were 64 and it was 5 hours and 9 minutes long. I...

  • Visitor
  • Hi! My boyfriend and I have had a collaborative since May. I tried listening to it today, but all the songs disappeared out of nowhere. It's still on my phone, but it shows zero songs even though the...
  • Emilia_8
  • Community Legend
  • 1515 Views
  • 1 replies
  • 1 likes
  • Desktop (Windows)
    iphone xr
  • 1515 Views
  • 1 replies
  • 1 likes

Randomly censored songs

Hi all. Just signed up and wondering why Eminem's albums have some censored songs. Not all songs with explicit lyrics are censored, strangely. Very confused,Blet

  • Visitor
  • Hi all. Just signed up and wondering why Eminem's albums have some censored songs. Not all songs with explicit lyrics are censored, strangely.   Very confused, Blet
  • 345 Views
  • 0 replies
  • 0 likes
  • 345 Views
  • 0 replies
  • 0 likes

Solved!! How to make collaborative playlists public?

Question:Why can't I make a playlist (I am currently sharing with a friend) public?As soon as I unmark my playlist Collaborative or Common I can make it public, but as long as it is collaborative or common it doesn't work.Such a intelligent App, but ...

  • Casual Listener
  • Question: Why can't I make a playlist (I am currently sharing with a friend) public? As soon as I unmark my playlist Collaborative or Common I can make it public, but as long as it  is c...
  • gmrdelcielo
  • Regular
  • 19043 Views
  • 11 replies
  • 0 likes
  • 19043 Views
  • 11 replies
  • 0 likes

Is There a Way to Block Explicit Content?

Is there an option to block a specific artist or song? For example, the "Early Morning" playlist had a track that kept using the word "**bleep**," which I have no desire to listen to. Thanks for any assistance you can provide.

  • Newbie
  • Is there an option to block a specific artist or song? For example, the "Early Morning" playlist had a track that kept using the word "**bleep**," which I have no desire to listen to. Thanks for any ...
  • Tbirdiggy
  • Visitor
  • 5045 Views
  • 35 replies
  • 24 likes
  • 5045 Views
  • 35 replies
  • 24 likes

promotion (ad) for a song/band - need help looking for it

this is probably gonna be a stretch but on saturday spotify threw an artist promotion at me while I was cooking, so i couldn't write it down. the only thing i remember about it is that the title had the name midnight in it and it was by a band i real...

  • Casual Listener
  • this is probably gonna be a stretch but on saturday spotify threw an artist promotion at me while I was cooking, so i couldn't write it down. the only thing i remember about it is that the title had ...
  • 355 Views
  • 0 replies
  • 0 likes
  • ad. promotion
    Band
    midnight
  • 355 Views
  • 0 replies
  • 0 likes

Should Spotify just remove the Radio section?

I don't quite understand what this is supposed to do. You click on it and you see Recommended Stations. There are a few that are Artist Radio where you listen to the same artist, and there are a few Song stations. Where are all the genre stations? Fo...

  • Casual Listener
  • I don't quite understand what this is supposed to do. You click on it and you see Recommended Stations. There are a few that are Artist Radio where you listen to the same artist, and there are a few ...
  • Joel-M
  • Composer
  • 716 Views
  • 6 replies
  • 2 likes
  • 716 Views
  • 6 replies
  • 2 likes

Mac player won't connect or sync to other devices well.

I am using Spotify for Mac, and the app used to sync nicely with other devices. I would listen to a song on my laptop, pause it, pick up my phone, and resume where I left off. I could also cast it to other devices like my Google Home or Roku TV app.N...

  • Visitor
  • I am using Spotify for Mac, and the app used to sync nicely with other devices. I would listen to a song on my laptop, pause it, pick up my phone, and resume where I left off. I could also cast it to...
  • Joel-M
  • Composer
  • 245 Views
  • 1 replies
  • 0 likes
  • 245 Views
  • 1 replies
  • 0 likes

i want spotify when it has "ban" artist/song option

i saw that glorious option and loved and paid for itbut you removed it, i don't see it aroundand i'll not renew subscribe until i can BAN again.spotify is new netflix? removing good things what community likes?

  • Casual Listener
  • i saw that glorious option and loved and paid for it but you removed it, i don't see it around and i'll not renew subscribe until i can BAN again. spotify is new netflix? removing good thin...
  • Billy-J
  • Spotify Star
  • 227 Views
  • 1 replies
  • 0 likes
  • 227 Views
  • 1 replies
  • 0 likes

artists and songs

When I search ''nonoc'' nothing shows up but when i google ''nonoc spotify'' it shows up but there are no songs. same with some other artists. help

  • Visitor
  • When I search ''nonoc'' nothing shows up but when i google ''nonoc spotify'' it shows up but there are no songs. same with some other artists. help
  • Billy-J
  • Spotify Star
  • 270 Views
  • 1 replies
  • 0 likes
  • 270 Views
  • 1 replies
  • 0 likes

Classical content

Most of the great recording of the great pianist Sergio Florentine are removed recently ....it's regrettable knowing that his records are difficult to findis there a reason for this withdrawal ?Thanks

  • Newbie
  • Most of the great recording of the great pianist Sergio Florentine are removed recently .... it's regrettable knowing that his records are difficult to find is there a reason for this withdrawal ? ...
  • EthanS1
  • Community Legend
  • 263 Views
  • 1 replies
  • 0 likes
  • 263 Views
  • 1 replies
  • 0 likes

I can't listen new album.

Hello everyone, I'm from Russia, on August 21, rapper AK Ausserkontrolle released a new album A.S.S.N 2, but all the tracks in it are not available, although I can see their names, you can't click on any track from the album, what could be the reason...

Screenshot_2020-09-05-16-23-28-791_com.spotify.music.jpg Screenshot_2020-09-05-16-23-31-333_com.spotify.music.jpg
  • Visitor
  • Hello everyone, I'm from Russia, on August 21, rapper AK Ausserkontrolle released a new album A.S.S.N 2, but all the tracks in it are not available, although I can see their names, you can't click on...
  • EthanS1
  • Community Legend
  • 404 Views
  • 1 replies
  • 1 likes
  • 404 Views
  • 1 replies
  • 1 likes

Song Addition Request

To whomever it may concern, I hereby request the addition of the song A Promise That I Keep by Lisa Knapp. The artist already has a searchable page with her works, though this song has not been searchable. Sincerely, LordLycan/godofdarkness585

  • Visitor
  • To whomever it may concern,             I hereby request the addition of the song A Promise That I Keep by Lisa Knapp. The artist already has a searchable page with h...
  • Emilia_8
  • Community Legend
  • 244 Views
  • 1 replies
  • 0 likes
  • 244 Views
  • 1 replies
  • 0 likes

Radio repeating the same songs

I like the Radio feature and have "Autoplay" turned on so it continues after I listen to an album or playlist. But I'm hearing the same songs over and over again even though the radio is based on different artists - for example I keep hearing "He Wou...

  • Roadie
  • I like the Radio feature and have "Autoplay" turned on so it continues after I listen to an album or playlist.  But I'm hearing the same songs over and over again even though the radio is based ...
  • seerees
  • Newbie
  • 1333 Views
  • 3 replies
  • 2 likes
  • 1333 Views
  • 3 replies
  • 2 likes

Multi-Select (Top 50 Viral & US) Not working on MacOS

Multi-Select works on other playlists, but NOT on Top50 Viral & US, Why? It is so frustrating because I thought it was fixed, then it goes away. What is the deal?

  • Casual Listener
  • Multi-Select works on other playlists, but NOT on Top50 Viral & US, Why? It is so frustrating because I thought it was fixed, then it goes away.  What is the deal?
  • 247 Views
  • 0 replies
  • 0 likes
  • 247 Views
  • 0 replies
  • 0 likes

Superuser Contribution decode by paramore still not being on spotify.. (USA)

Ok the fact that decode isn't available to listen to on spotify in America really bugs me sooo much. I just want to listen decode while pretending that im in the Twilight universe waiting for some attractive vampire to come and sweep me off my feet. ...

  • Visitor
  • Ok the fact that decode isn't available to listen to on spotify in America really bugs me sooo much. I just want to listen decode while pretending that im in the Twilight universe waiting for some at...
  • Ivan
  • Spotify Legend
  • 1835 Views
  • 1 replies
  • 3 likes
  • 1835 Views
  • 1 replies
  • 3 likes

Solved!! Our Followers have disappeared

Thank you for our artist page verification very much! Just wondering where all of our Followers disappear after artist page was merged with our Spotify account – only 4 are left now!…. We had more than 1K Followers until verification. Could you pleas...

  • Regular
  • Thank you for our artist page verification very much! Just wondering where all of our Followers disappear after artist page was merged with our Spotify account – only 4 are left now!….  😞 We ha...
  • ridbw
  • Visitor
  • 2098 Views
  • 8 replies
  • 1 likes
  • 2098 Views
  • 8 replies
  • 1 likes

no podcasts on neither app nor desktop

PlanPremiumCountryRussia DeviceXiaomi redmi 4Operating SystemAndroid DeviceLenovo desktopOperating SystemWin10 IssueI have no podcasts on neither my phone nor pc. when i type podcasts in the search bar i find the genre Podcasts but when i click on it...

  • Visitor
  • Plan Premium Country Russia   Device Xiaomi redmi 4 Operating System Android    Device Lenovo desktop Operating System Win10   Issue I have no podcasts on neither ...
  • EthanS1
  • Community Legend
  • 301 Views
  • 1 replies
  • 0 likes
  • 301 Views
  • 1 replies
  • 0 likes

Playlists

Is there a way to keep my liked songs playlist playing when the app updates? Everytime it updates, my like songs list starts over. I would like to finish the list. I really only have time to listen in my truck to and from work.

  • Visitor
  • Is there a way to keep my liked songs playlist playing when the app updates? Everytime it updates, my like songs list starts over. I would like to finish the list. I really only have time to listen i...
  • Subhadeep
  • Music Fan
  • 321 Views
  • 1 replies
  • 0 likes
  • 321 Views
  • 1 replies
  • 0 likes