Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...
O'Bryan's - "Soul Train's A Comin" "actually skips" at the 3 min 11 sec mark in the song. How is this possible? Weren't all these song downloaded digitally? Would it be possible for this song to be corrected?
O'Bryan's - "Soul Train's A Comin" "actually skips" at the 3 min 11 sec mark in the song. How is this possible? Weren't all these song downloaded digitally? Would it be possible for this song to be c...
Spotify Star
336 Views
1 replies
0 likes
I have a Premium Plan and enjoy listening to Audio Books on my device on my Iphone. I'm wanting to download and print some of the "Extra Content" that often comes with the audio books. The current book I'm listening to has a valuable 10+ page .PDF th...
I have a Premium Plan and enjoy listening to Audio Books on my device on my Iphone. I'm wanting to download and print some of the "Extra Content" that often comes with the audio books. The current b...
Newbie
8229 Views
14 replies
1 likes
I have recently gone into Spotify and realised that "Crazy" by the kpop girlgroup 4minute has been removed? As well as the EP, which is so weird. If you go on the 4minute profile it's not there anymore. Maybe I can't listen to it in my country anymor...
I have recently gone into Spotify and realised that "Crazy" by the kpop girlgroup 4minute has been removed? As well as the EP, which is so weird. If you go on the 4minute profile it's not there anymo...
Casual Listener
10236 Views
13 replies
1 likes
Diversas musicas do system of down parece que estao bloqueadas e com ponto de exclamacao. Nao consigo reproduzi-lasPlanPremiumCountryBrasil Samsung A34
Diversas musicas do system of down parece que estao bloqueadas e com ponto de exclamacao. Nao consigo reproduzi-las Plan Premium Country Brasil Samsung A34
Moderator
561 Views
4 replies
1 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThe Following Soundtracks From The 1980s That I Would Like To See Added To The Spotify Librar...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue The Fol...
Spotify Star
206 Views
2 replies
1 likes
Hello, The band Nektar has a wrong album assigned to them - a cyrillic titled song (pretty surprising to listen between songs of the band). How to report this error ?
Hello, The band Nektar has a wrong album assigned to them - a cyrillic titled song (pretty surprising to listen between songs of the band). How to report this error ?
Spotify Star
156 Views
1 replies
0 likes
I was worried about fans not being able to search my artist page on Spotify given how many duplicate artist names appear on their platform. Because of this, I decided it would be best to trademark my artist name, however, I’m seeing other users pop u...
...imply sent me a handful of emails saying “Upon further review, it appears this claim is deficient and we will not be taking down any reported content in connection with this claim.” They provide no f...
196 Views
0 replies
0 likes
Hello. I´m very surprise when I look for this album and I find that it isn´t in Spotify. I think that is one of the best albums of this artist. Anyway. How is the way to bad this album ? Can I load it by myself, or do I must ask for it in some place ...
Hello. I´m very surprise when I look for this album and I find that it isn´t in Spotify. I think that is one of the best albums of this artist. Anyway. How is the way to bad this al...
Spotify Star
152 Views
1 replies
0 likes
PlanPremiumCountryKazakhstanDevice(iPhone)Operating System(iOS 18) My Question or IssueWhy are there no songs?god are you there (feat. shami eminem & ed sheeran)When I'm Gone от Tumasyan Music
Plan Premium Country Kazakhstan Device (iPhone) Operating System (iOS 18) My Question or Issue Why are there no songs? god are you there (feat. shami eminem & ed sheeran) When ...
Spotify Star
177 Views
1 replies
0 likes
I would like to stop this music being offered by my player as a suggestion. Would appreciate the option to completely block it from my Spotify player quickly.
I would like to stop this music being offered by my player as a suggestion. Would appreciate the option to completely block it from my Spotify player quickly.
Newbie
4341 Views
25 replies
16 likes
PlanPremiumCountryKenyaDeviceSamsung Operating SystemAndroid My Question or IssueI have reccomendations to listen to multiple audiobooks on spotify. However, on searching these title i onle get playlists to the books instead of the actual audioboks
Plan Premium Country Kenya Device Samsung Operating System Android My Question or Issue I have reccomendations to listen to multiple audiobooks on spotify. However, on searchin...
Spotify Star
197 Views
1 replies
0 likes
Is there any way to turn off the MADE FOR YOU feature that appears in every playlist/radio spotify provides now. I used to be able to select and artist I liked and listen to their radio station to find more artists like them, now, half of them are ar...
Is there any way to turn off the MADE FOR YOU feature that appears in every playlist/radio spotify provides now. I used to be able to select and artist I liked and listen to their radio station to fi...
Newbie
10041 Views
13 replies
83 likes
Hey, i have some problem whit my spotify… i go into my playlist and start playing a song, and when i change i go to ‘’queue’’ why is that, so then evertyme i switch song its in queue?Plan PremiumCountrynorway Device(iPhone 8, Samsung Galaxy 9, Macboo...
Hey, i have some problem whit my spotify… i go into my playlist and start playing a song, and when i change i go to ‘’queue’’ why is that, so then evertyme i switch song its in queue? Plan Pr...
Moderator
252 Views
1 replies
0 likes
Plan Free and Premium Country USA Device All devices Operating System All operating systems, this is a backend problem My Question or Issue Hi, my partner and I blocked each other mutually (at the exact same time) on Spotify but now we would like to ...
...ther's profiles (content, followers), but it seems like a lazy solution to completely hide the profile card and just not be able to unblock each other still. From a code perspective, it should not be too d...
Newbie
829 Views
2 replies
2 likes
I brani contenuti negli album non corrispondono all'originale
I brani contenuti negli album non corrispondono all'originale
Spotify Star
202 Views
1 replies
0 likes
Hi, track https://open.spotify.com/track/7lMwFdaLeJDxiNFd78ScAu has been labeled as explicit, I wish to know why that is/which part of the lyrics are explicit.Ok, thanks.PlanPremiumCountryIrrelevant DeviceiPhone 15 or 16 ProOperating System(iOS 10, A...
Hi, track https://open.spotify.com/track/7lMwFdaLeJDxiNFd78ScAu has been labeled as explicit, I wish to know why that is/which part of the lyrics are explicit. Ok, thanks. Plan Premium...
Moderator
280 Views
2 replies
0 likes
I’ve noticed that you have the band Mylon LeFevre and Broken Heart listed under two separate artists. One is Mylon and Broken Heart and the other is Mylon LeFevre, Broken Heart. These are both the same group and should be grouped together. thank you.
I’ve noticed that you have the band Mylon LeFevre and Broken Heart listed under two separate artists. One is Mylon and Broken Heart and the other is Mylon LeFevre, Broken Heart. These are both the sa...
Moderator
178 Views
1 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to tryPlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Qu...
None of the below information is required. However, the more you provide the easier it will be for us to try Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro lat...
Spotify Star
156 Views
1 replies
0 likes
Do specific ads stop showing if you mark them as irrelevant to you or is letting them know it's a worthless ad a waste of my time. Been marking specific ads as irrelevant when they are, and I never stop hearing them. In fact, there the only ones that...
Do specific ads stop showing if you mark them as irrelevant to you or is letting them know it's a worthless ad a waste of my time. Been marking specific ads as irrelevant when they are, and I ne...
Moderator
248 Views
1 replies
1 likes
PlanPremiumCountryBelgium DeviceOnePlus My Question or IssueThis German audiobook by HarratischwiliAudiobook Für Brilka doesn't play or even show its chapters. Not in the app, not in Chrome. Other books by this author work perfectly well. Reinstalled...
Plan Premium Country Belgium Device OnePlus My Question or Issue This German audiobook by Harratischwili Audiobook Für Brilka doesn't play or even show its chapters. Not ...
Moderator
173 Views
1 replies
0 likes
