Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...
PlanPremiumCountryItaly DeviceMacBook Air, iPhone Operating SystemMac OS (latest), iOS (latest) My Question or IssueSince some weeks ago, all the loudspeakers I use to play songs from Spotify "vibrate" (more like music + white noise) on plenty of son...
Plan Premium Country Italy Device MacBook Air, iPhone Operating System Mac OS (latest), iOS (latest) My Question or Issue Since some weeks ago, all the loudspeakers I...
Moderator
229 Views
1 replies
0 likes
Bonjour,Nous sommes un label de musique qui cherche à distribuer les musiques de ses artistes sur Spotify sans passer par des plates-formes tel que tunecore, distrokid, etc...Si quelqu'un sait comment faire nous sommes ouverts à la discussion. Cordia...
Bonjour, Nous sommes un label de musique qui cherche à distribuer les musiques de ses artistes sur Spotify sans passer par des plates-formes tel que tunecore, distrokid, etc... Si quelqu'un sa...
170 Views
0 replies
0 likes
PlanPremium CountryIndia Operating SystemWindows 11 My Question or IssueThe track title for Tere Rang and Chaka Chak from movie album Atrangi re and exchanged. When you select "Tere Rang", Spotify plays "Chaka Chak" song and when you select "Chaka Ch...
Plan Premium Country India Operating System Windows 11 My Question or Issue The track title for Tere Rang and Chaka Chak from movie album Atrangi re and exchanged. &nb...
Spotify Star
957 Views
1 replies
0 likes
PlanPremiumCountryUSAOperating SystemiOS My Question or IssueHow can I change the song titles' language to Korean? Even when I change the app language to Korea, it just changes the language of the UIUX and not the actual song titles.
Plan Premium Country USA Operating System iOS My Question or Issue How can I change the song titles' language to Korean? Even when I change the app language to Korea, it just changes t...
Spotify Star
588 Views
1 replies
0 likes
Hello I am an android user with Xiaomi Poco X3 NFC and I have Spotify premium. However, when I play the song "arise(from Marvel's cloak and dagger) of the band "The siege" Spotify plays the audio from some other song and I can't hear the original and...
Hello I am an android user with Xiaomi Poco X3 NFC and I have Spotify premium. However, when I play the song "arise(from Marvel's cloak and dagger) of the band "The siege" Spotify plays the audio fro...
Moderator
394 Views
2 replies
0 likes
The original song recording on Spotify of 春嵐, or Shun-Ran, by John has been replaced with the vocal track from a cover by a different artist, Chogakusei. I believe this was a mistake since there was no announcement to other platforms, Chogakusei was ...
The original song recording on Spotify of 春嵐, or Shun-Ran, by John has been replaced with the vocal track from a cover by a different artist, Chogakusei. I believe this was a mistake since there...
Regular
844 Views
2 replies
2 likes
Hi,the podcast "Hälsa för ohälsosamma" (Sweden) is available on Spotify and can be found using the search function. However, it doesn’t show up in the category lists, even though it should appear under Health.We’re using Audioboom for distribution, b...
Hi, the podcast "Hälsa för ohälsosamma" (Sweden) is available on Spotify and can be found using the search function. However, it doesn’t show up in the category lists, even though it should appear u...
Moderator
355 Views
1 replies
0 likes
We currently don't have the podcasts option in Uganda and that's unfortunate considering neighbours like Kenya already do
We currently don't have the podcasts option in Uganda and that's unfortunate considering neighbours like Kenya already do
Spotify Star
469 Views
1 replies
0 likes
When next song plays the previous one is still listed as playing. Then that song plays again and is listed as playing.Then a new song plays and previous one is still listed as playing.Same thing happens again with the new song repeating.
When next song plays the previous one is still listed as playing. Then that song plays again and is listed as playing. Then a new song plays and previous one is still listed as playing. Same thi...
Spotify Star
219 Views
1 replies
0 likes
This is a dumb question, but I’d appreciate anyone kind enought to answer; If, for example, I listen to Madvillainy, would the hours count towards MF DOOM, Madlib, and Madvillain? or just Madvillain?Or if the duo doesn’t have a name/isn’t official, l...
This is a dumb question, but I’d appreciate anyone kind enought to answer; If, for example, I listen to Madvillainy, would the hours count towards MF DOOM, Madlib, and Madvillain? or just Ma...
Spotify Star
449 Views
1 replies
0 likes
PlanPremiumCountryAustriaDevicePixel 8aOperating SystemAndroid 15 The metadata of some tracks on Mike Westbrook's album "Off Abbey Road" is obviously incorrect. If you play the track "Here Comes The Sun", the following track "Because" is played inste...
Plan Premium Country Austria Device Pixel 8a Operating System Android 15 The metadata of some tracks on Mike Westbrook's album "Off Abbey Road" is obviously incorrect. If you play the...
Spotify Star
224 Views
1 replies
0 likes
(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueNo complaints or problems. I just wanted to let you know how much I like your DJ system. It's a lot of fun--I use it all the time now. Thanks! **bleep**
(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue No complaints or problems. I just wanted to let you know how much I like your DJ system. It's a lot of fun--I use i...
Spotify Star
193 Views
1 replies
1 likes
I am impressed how this error still isn't corrected. At the beginning of "Spanish eyes", you can hear error. https://open.spotify.com/track/5Fg8RLBDD809CkfXShJG73?si=22YfctvCS9WH3NmVI3rdqQ&context=spotify%3Aalbum%3A48AGkmM7iO4jrELRnNZGPV
I am impressed how this error still isn't corrected. At the beginning of "Spanish eyes", you can hear error. https://open.spotify.com/track/5Fg8RLBDD809CkfXShJG73?si=22YfctvCS9WH3NmVI3rdqQ&a...
Moderator
561 Views
3 replies
0 likes
I just found track with errorhttps://open.spotify.com/track/0ZPoOpuzao7fJeWUXHU0QU?si=gd2W26iAQTK7KK5mHOXKdw Please check this with label.
I just found track with error https://open.spotify.com/track/0ZPoOpuzao7fJeWUXHU0QU?si=gd2W26iAQTK7KK5mHOXKdw Please check this with label.
309 Views
0 replies
1 likes
Is the monthly time allowance on premium 15hrs?
Is the monthly time allowance on premium 15hrs?
Spotify Star
359 Views
1 replies
0 likes
Every time I play a playlist made by Spotify, even the mood playlists or the genre playlist, they’re made according to my preferences and the songs I listened to in the past. That results in me always listening to the same songs and never discovering...
Every time I play a playlist made by Spotify, even the mood playlists or the genre playlist, they’re made according to my preferences and the songs I listened to in the past. That results in me alway...
Spotify Star
666 Views
1 replies
1 likes
Mi consulta es por lo siguiente: tenemos una cuenta de spotify y la cuenta de Tune Fab ( la cual nos dijeron que comprando esa podríamos descargar música sin problemas desde Spotify para nuestra FM) últimamente me cierran la cuenta por no cumplir con...
Mi consulta es por lo siguiente: tenemos una cuenta de spotify y la cuenta de Tune Fab ( la cual nos dijeron que comprando esa podríamos descargar música sin problemas desde Spotify para nuestra FM) ...
156 Views
0 replies
0 likes
My Question or IssueHii, I was try to create a playlist in bengali song , which previsly played from YouTube, that song are not available in spotify. Example rtv music bengali channel available in YouTube but song not available in spotify. Note rtv m...
My Question or Issue Hii, I was try to create a playlist in bengali song , which previsly played from YouTube, that song are not available in spotify. Example rtv music bengali channel...
Moderator
153 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuei can’t click on the lyrics to the song im listening to, like to skip to that part of the son...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue i can’t...
Casual Listener
371 Views
3 replies
0 likes
Hi,I am an avid playlist creator for my friends and sometimes I share them on my instagram and I get a couple saves, the problem? I never know who saves them, I wonder why spotify does not allow us to see who saves our playlists, It would be a way to...
Hi, I am an avid playlist creator for my friends and sometimes I share them on my instagram and I get a couple saves, the problem? I never know who saves them, I wonder why spotify does not allow us...
Not applicable
24010 Views
4 replies
32 likes
