Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

dinomight_0-1661880282065.jpeg
  • Spotify Star
  • Spotify Star
  • DENISEDEMATTOS
  • Visitor
  • 61296 Views
  • 47 replies
  • 106 likes
  • 61296 Views
  • 47 replies
  • 106 likes

New Home Feed Interface?

Sorry but this new "tiktok-like" interface is so ugly. Spotify needs to realise that a familiar design on one app absolutely doesn't work for others. It doesn't "promote discovery" and honestly just makes me feel less inclined to scroll through hundr...

  • Visitor
  • nin302
  • Regular
  • 285353 Views
  • 2353 replies
  • 1938 likes
  • 285353 Views
  • 2353 replies
  • 1938 likes

Solved!!Superuser Contribution How do I change the Daily Drive playlist? The news changes, but the songs haven't changed.

Premium, USA. Pixel 3XL, Oreo, Android Auto. The Daily Drive news changes, but the songs don't. Day in, day out, the SAME music. I'm getting tired of it. How do I refresh or change it?

  • Music Fan
  • Premium, USA. Pixel 3XL, Oreo, Android Auto.  The Daily Drive news changes, but the songs don't. Day in, day out, the SAME music. I'm getting tired of it. How do I refresh or change it?
  • Talestae
  • Casual Listener
  • 94700 Views
  • 117 replies
  • 82 likes
  • 94700 Views
  • 117 replies
  • 82 likes

Superuser Contribution Why is "The tracks on this release are not available warning" showing?

On all Dua Lipa media I try to access I get this warning on both my iPhone and desktop computer. Dua Lipa songs that I had downloaded in playlists play without a problem. Other people have shown me their profiles and they are not having this issue. I...

  • Visitor
  • On all Dua Lipa media I try to access I get this warning on both my iPhone and desktop computer. Dua Lipa songs that I had downloaded in playlists play without a problem. Other people have shown me t...
  • AlePerez
  • Casual Listener
  • 852 Views
  • 3 replies
  • 0 likes
  • 852 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Presale Concert Tickets

Fans First emails are our way of thanking our artists’ biggest Spotify fans with unique or exclusive offers. Previous treats have included: Access to presale tickets for upcoming concerts. Access to exclusive merch items not available anywhere else. ...

Screen Shot 2019-02-08 at 5.08.09 PM.png
  • Spotify
  • Spotify
  • Fans First emails are our way of thanking our artists’ biggest Spotify fans with unique or exclusive offers. Previous treats have included: Access to presale tickets for upcoming concerts. Acce...
  • Not applicable
  • 756943 Views
  • 359 replies
  • 37 likes
  • 756943 Views
  • 359 replies
  • 37 likes

Upload response "Something went wrong and we couldn’t post your Canvas.".

Im trying to upload a short video to canvas - format, length, size etc. all correct with no error messages. It allows me progress to T&C's, I agree and push the CTA 'Post'Next thing this same error message comes up "Something went wrong and we couldn...

  • Casual Listener
  • Im trying to upload a short video to canvas - format, length, size etc. all correct with no error messages. It allows me progress to T&C's, I agree and push the CTA 'Post' Next thing this same...
  • 248_Jmoss
  • Visitor
  • 2226 Views
  • 4 replies
  • 2 likes
  • 2226 Views
  • 4 replies
  • 2 likes

Superuser Contribution Album Picks Disappeared

PlanPremiumCountryUSADeviceWindows Computer & Android phoneOperating System?? My Question or IssueI made a post about this earlier and it was MOVED by a moderator to another topic of people just asking questions about album picks. Which wasn't really...

  • Casual Listener
  • Plan Premium Country USA Device Windows Computer & Android phone Operating System ??   My Question or Issue I made a post about this earlier and it was MOVED by a moderator to anot...
  • Eni
  • Moderator
  • 202 Views
  • 2 replies
  • 1 likes
  • 202 Views
  • 2 replies
  • 1 likes

Bot Playlists

Hello,someone put one of my songs on their spotify playlist. I then became suspicious when the number of followers increased extremely in a short time. I suspect that it was a bot playlist (but i don't know for sure because im not an expert for that)...

  • Roadie
  • Hello, someone put one of my songs on their spotify playlist. I then became suspicious when the number of followers increased extremely in a short time. I suspect that it was a bot playlist (but i d...
  • pianotpot
  • Casual Listener
  • 3659 Views
  • 3 replies
  • 3 likes
  • 3659 Views
  • 3 replies
  • 3 likes

Song being botted?

Hi all, Ive already emailed spotify for artists but I figured id ask here too.Im a very small artist, I usually have around 6-7 listeners at once, maybe a maximum of 15? This morning I woke up and I seem to have a steady "120 people currently listeni...

  • Casual Listener
  • Hi all,    Ive already emailed spotify for artists but I figured id ask here too. Im a very small artist, I usually have around 6-7 listeners at once, maybe a maximum of 15?   Thi...
  • pianotpot
  • Casual Listener
  • 5398 Views
  • 19 replies
  • 7 likes
  • 5398 Views
  • 19 replies
  • 7 likes

Superuser Contribution Which Distributor for uploading Field recordings, noises etc.?

Hi,i was wondering how to upload my fieldrecordings, White Noise etc. on Spotify. Yesterday Distrokid says they reject Noises and field recordings. There are so many tracks on Spotify like Noises, Rain, Wind, Pink Noise etc.Is there a chance for me t...

  • Newbie
  • Hi, i was wondering how to upload my fieldrecordings, White Noise etc. on Spotify. Yesterday Distrokid says they reject Noises and field recordings. There are so many tracks on Spotify like Noises, ...
  • sheriffddue
  • Casual Listener
  • 2590 Views
  • 6 replies
  • 0 likes
  • 2590 Views
  • 6 replies
  • 0 likes

Green River Cover that was removed

Does anyone know the artist who had the awesome Creedence Clearwater Green River cover?!?!?! It had to have been removed in the past couple of months, please HELP!!!!

  • Casual Listener
  • Does anyone know the artist who had the awesome Creedence Clearwater Green River cover?!?!?! It had to have been removed in the past couple of months, please HELP!!!!
  • Shortsinseattle
  • Newbie
  • 1936 Views
  • 6 replies
  • 0 likes
  • 1936 Views
  • 6 replies
  • 0 likes

Why is the S.O.S Band not on Spotify ?!

A few years ago the S.O.S. Band’s discography was taken off of Spotify .They have a few live songs and a couple EPs. They are a prolific band with incredible music and quite honestly I listened to their music every day. I have tried to reach out to S...

  • Casual Listener
  • A few years ago the S.O.S. Band’s discography was taken off of Spotify . They have a few live songs and a couple EPs.   They are a prolific band with incredible music and quite honestly I lis...
  • JaCbill63
  • Casual Listener
  • 2184 Views
  • 5 replies
  • 6 likes
  • 2184 Views
  • 5 replies
  • 6 likes

Solved!! Sings removed from Spotify

PlanPremiumCountryThe Netherlands My Question or Issue Hi,l’ve noticed a strange thing here on Spotify; on certain albums Spotify removed part of the songs, listed on these albums. For example, the album This left feels right from Bon Jovi from 2003 ...

  • Casual Listener
  • Plan Premium Country The Netherlands    My Question or Issue   Hi, l’ve noticed a strange thing here on Spotify; on certain albums Spotify removed part of the songs, listed on ...
  • Manutan
  • Casual Listener
  • 395 Views
  • 2 replies
  • 0 likes
  • 395 Views
  • 2 replies
  • 0 likes

Superuser Contribution Audiobooks limited to one device?

PlanPremium Family (plan manager)CountryUSA My Question or IssueI seem to not be able to play audiobooks on multiple devices. I've already tried signing in and out over and over, putting the devices on the same wifi network so they'll sync together, ...

  • Newbie
  • Plan Premium Family (plan manager) Country USA   My Question or Issue I seem to not be able to play audiobooks on multiple devices. I've already tried signing in and out over and over, put...
  • Vasil
  • Moderator
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution how long does it take to determine your favorite artist?

I got a new phone two weeks ago and I downloaded spotify. I've been listening a lot, but I was wondering how long does it take for Spotify to have a favorite artist section?

  • Newbie
  • I got a new phone two weeks ago and I downloaded spotify. I've been listening a lot, but I was wondering how long does it take for Spotify to have a favorite artist section?
  • Joan
  • Moderator
  • 235 Views
  • 1 replies
  • 0 likes
  • 235 Views
  • 1 replies
  • 0 likes

Superuser Contribution It's your 'Flaming Duty'

Please, please, please, make Madcap's Flaming Duty - Album by Tangerine Dream from 2007 available to listen to. URL: https://open.spotify.com/album/1Y0nLqxJMWX663ByfjiBmmThanksTony, Australia, Premium Family member since 2017

  • Casual Listener
  • Please, please, please, make Madcap's Flaming Duty - Album by Tangerine Dream from 2007 available to listen to. URL: https://open.spotify.com/album/1Y0nLqxJMWX663ByfjiBmm Thanks Tony, Australi...
  • wa_tony
  • Casual Listener
  • 274 Views
  • 5 replies
  • 0 likes
  • 274 Views
  • 5 replies
  • 0 likes

Superuser Contribution songs missing/removed from playlist(s)

Planpremium accountCountryUSADevicesSamsung Galaxy s22 and Lenovo PCOperating Systemwindows 11 My Question or Issuehas anyone else noticed that songs are disappearing from your playlist(s) without you removing them? I was looking for songs that I was...

  • Newbie
  • Plan premium account Country USA Devices Samsung Galaxy s22 and Lenovo PC Operating System windows 11   My Question or Issue has anyone else noticed that songs are disappearing from yo...
  • Yordan
  • Moderator
  • 324 Views
  • 1 replies
  • 0 likes
  • 324 Views
  • 1 replies
  • 0 likes

Superuser Contribution why can't I listen to Rave On by John Mellencamp

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Yordan
  • Moderator
  • 200 Views
  • 1 replies
  • 0 likes
  • 200 Views
  • 1 replies
  • 0 likes

Superuser Contribution Play/share songs live on different accounts

Say you are on the train with a friend but want to listen and share the same music at the same time but using your own earphones? Or you and your friends in different towns want to listen to a live curated playlist together? Is there a way to sync up...

  • Visitor
  • Say you are on the train with a friend but want to listen and share the same music at the same time but using your own earphones?   Or you and your friends in different towns want to listen to...
  • Eni
  • Moderator
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Included in Premium" audiobooks

How do I find "included in Premium" audiobooks by searching rather than looking at books individually only to find they are not included?

  • Casual Listener
  • How do I find "included in Premium" audiobooks by searching rather than looking at books individually only to find they are not included?  
  • Myrzopyrzo
  • Visitor
  • 11239 Views
  • 13 replies
  • 1 likes
  • 11239 Views
  • 13 replies
  • 1 likes

Specific video podcasts only working as audio mode in android and web player

PlanPremiumCountryIndiaDeviceOnePlus Nord CE 5GOperating SystemAndroid My Question or IssueI am having a very specific problem that specific video podcasts dont work in my device despite having spotify premium. For example, i am able to see the video...

  • Visitor
  • Plan Premium Country India Device OnePlus Nord CE 5G Operating System Android   My Question or Issue I am having a very specific problem that specific video podcasts dont work in my de...
  • TanyaS
  • Rising Star 4
  • 206 Views
  • 1 replies
  • 0 likes
  • 206 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Chinese songs title suddenly translated to ENGLISH ??

I listen to both English and Chinese songs and since last week I released that LOTS and LOTS of songs with chinese characters suddenly got replaced by English, either in PinYin or direct translation. Now most of the songs title are NOT RECOGNISABLE. ...

  • Music Fan
  • I listen to both English and Chinese songs and since last week I released that LOTS and LOTS of songs with chinese characters suddenly got replaced by English, either in PinYin or direct translation....
  • xbabygirl81
  • Visitor
  • 66536 Views
  • 253 replies
  • 300 likes
  • 66536 Views
  • 253 replies
  • 300 likes