Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

dinomight_0-1661880282065.jpeg
  • Spotify Star
  • Spotify Star
  • scrollingcat
  • Visitor
  • 69704 Views
  • 48 replies
  • 110 likes
  • 69704 Views
  • 48 replies
  • 110 likes

Top Artist - How is it calculated?

Hi! I'm really new to all of this so I'm sorry if I'm asking this in the wrong place or doing anything incorrectly! I just have a quick (possibly dumb) question : For a song to count as minutes towards your top artist (Spotify wrapped) , does it have...

  • Visitor
  • Hi! I'm really new to all of this so I'm sorry if I'm asking this in the wrong place or doing anything incorrectly!   I just have a quick (possibly dumb) question : For a song to count as minu...
  • DiaraDuguy
  • Casual Listener
  • 3036 Views
  • 1 replies
  • 1 likes
  • artist
    Other
  • 3036 Views
  • 1 replies
  • 1 likes

Dishwalla - Give & charlie brown's parents

Please add the above mentioned songs by Dishwalla Give - only live versioncharlie brown's parents - only Karaoke version Thanks.

  • Casual Listener
  • Please add the above mentioned songs by Dishwalla   Give - only live version charlie brown's parents - only Karaoke version   Thanks.
  • Billy-J
  • Spotify Star
  • 401 Views
  • 1 replies
  • 0 likes
  • 401 Views
  • 1 replies
  • 0 likes

Why some of the Goblin ost are missing ?

I am in hk region . The Goblin ost only had 5 songs and other songs were missing. Would it possible for spotiy hk to release the full Goblin ost album on hk region?

  • Newbie
  • I am in hk region . The Goblin ost only had 5 songs and  other songs were missing. Would it possible for spotiy hk to release the full Goblin ost album on hk region?
  • Billy-J
  • Spotify Star
  • 666 Views
  • 1 replies
  • 0 likes
  • 666 Views
  • 1 replies
  • 0 likes

How to add song to spotify?

Hello There are some song in Spotify premiumAre unavailable SoHow to add song to Spotify?

  • Regular
  • Hello  There are some song in Spotify premium Are unavailable  So How to add song to Spotify? 
  • Billy-J
  • Spotify Star
  • 575 Views
  • 1 replies
  • 0 likes
  • Premium
  • 575 Views
  • 1 replies
  • 0 likes

same artist

artist, Seeing-Yoon Lee and artist, 이승윤 is same person.(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • artist, Seeing-Yoon Lee and artist, 이승윤 is same person. (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Billy-J
  • Spotify Star
  • 353 Views
  • 1 replies
  • 0 likes
  • 353 Views
  • 1 replies
  • 0 likes

Solved!! Illegal Song Uploads

My Question or IssueI was looking for songs on Spotify when I noticed a profile uploading tracks which they do not own, specifically they were uploading anime songs which aren't currently available on Spotify.I want to get the account taken down sinc...

  • Music Fan
  • My Question or Issue I was looking for songs on Spotify when I noticed a profile uploading tracks which they do not own, specifically they were uploading anime songs which aren't currently available...
  • Billy-J
  • Spotify Star
  • 1358 Views
  • 1 replies
  • 0 likes
  • 1358 Views
  • 1 replies
  • 0 likes

ENTIRE LIBRARY

PlanFree/PremiumCountry DeviceHP Laptop, Google Chrome WebApp, Google Pixel 3a XLOperating SystemWindows 10, Android 11 My Question or IssueCan Spotify please implement a new section under 'Your Library' that is literally your entire library, every a...

  • Visitor
  • Plan Free/Premium Country   Device HP Laptop, Google Chrome WebApp, Google Pixel 3a XL Operating System Windows 10, Android 11   My Question or Issue Can Spotify please implement ...
  • Billy-J
  • Spotify Star
  • 387 Views
  • 1 replies
  • 0 likes
  • 387 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Wrapped

Does listening to songs that your favorite artist features on count as listening to that artist. For example: If I listen to "GIRLS" (feat. Rico Nasty) does that go towards my listening minutes for Rico Nasty?

  • Visitor
  • Does listening to songs that your favorite artist features on count as listening to that artist. For example: If I listen to "GIRLS" (feat. Rico Nasty) does that go towards my listening minutes for R...
  • Billy-J
  • Spotify Star
  • 1299 Views
  • 1 replies
  • 0 likes
  • 1299 Views
  • 1 replies
  • 0 likes

"Related artists" - how do Spotify decide what artists are related to a specific artist?

Spotify has a number of great features - (I love the "show lyrics" feature, by the way). I would like to know how the "related artists" works: What - or who determines what artists are related to one another? What if I find an artist whom I find has ...

  • Newbie
  • Spotify has a number of great features - (I love the "show lyrics" feature, by the way).   I would like to know how the "related artists" works: What - or who determines what artists are relat...
  • calvinemerson
  • Newbie
  • 55105 Views
  • 42 replies
  • 6 likes
  • 55105 Views
  • 42 replies
  • 6 likes

Can you hide songs in your playlist from other users?

I follow someone's playlist, and I can see they added new songs due to the playlist 'time' going up, however I can't see the new songs they added?

  • Newbie
  • I follow someone's playlist, and I can see they added new songs due to the playlist 'time' going up, however I can't see the new songs they added?
  • dinomight
  • Spotify Star
  • 3116 Views
  • 1 replies
  • 0 likes
  • 3116 Views
  • 1 replies
  • 0 likes

About fresh finds: country

Hi, i have a problem about the country offshoot of the emerging artist playlist This playlist has artists that have had songs that charted #1-50 on the Billboard Hot 100, and i am growing tired of it. This playlist is supposed to be showcasing underg...

  • Visitor
  • Hi, i have a problem about the country offshoot of the emerging artist playlist   This playlist has artists that have had songs that charted #1-50 on the Billboard Hot 100, and i am growing ti...
  • 457 Views
  • 0 replies
  • 0 likes
  • country
  • 457 Views
  • 0 replies
  • 0 likes

Solved!! Collaborative playlist

Is there a list of all collaborative playlists somewhere? Thanks for the answer

  • Music Fan
  • Is there a list of all collaborative playlists somewhere? Thanks for the answer
  • jaydublin
  • Casual Listener
  • 703 Views
  • 2 replies
  • 2 likes
  • 703 Views
  • 2 replies
  • 2 likes

What happened on June 5, 2019??

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI'm doing some streaming data analysis (based on Scott Teal's post) and there is a huge dip o...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I'm doi...
  • w9t6l-t6s_ok
  • Regular
  • 365 Views
  • 1 replies
  • 0 likes
  • 365 Views
  • 1 replies
  • 0 likes

Release radar puts the exactly same songs weeks in a row...

Hey All Spotify lovers! I'm a member since 9 years ago and I started to notice that my release radar is full of tracks that were included in my previous 3-4 release radars... As I have playlists that's 9 years old and loads of fav artists, my list sh...

  • Casual Listener
  • Hey All Spotify lovers!   I'm a member since 9 years ago and I started to notice that my release radar is full of tracks that were included in my previous 3-4 release radars... As I have playl...
  • cmorri54
  • Newbie
  • 511 Views
  • 1 replies
  • 1 likes
  • 511 Views
  • 1 replies
  • 1 likes

Solved!! Dead South, song issue?

PlanPremiumCountrySweden DeviceSamsung Galaxy 9 & Note20Operating SystemAndroid 10 & 11 My Question or IssueNo sound from this song?: https://open.spotify.com/track/6VDuqM0yUobtpQFx1xrfot?si=o09rp-s2SDOE_EzmdhhIhQ

  • Newbie
  •   Plan Premium Country Sweden   Device Samsung Galaxy 9 & Note20 Operating System Android 10 & 11   My Question or Issue No sound from this song?: https://open...
  • Emilia_8
  • Community Legend
  • 480 Views
  • 1 replies
  • 0 likes
  • 480 Views
  • 1 replies
  • 0 likes

Messaging a friend

So I know on the website if you do home, then under the search button. There is an inbox and you can send messages. But whenever I put my friend's name displayed on their Spotify Profile. It cannot find them. It says "No Matches" Can anyone help me w...

  • Casual Listener
  • So I know on the website if you do home, then under the search button. There is an inbox and you can send messages. But whenever I put my friend's name displayed on their Spotify Profile. It cannot f...
  • swordman915
  • Casual Listener
  • 1134 Views
  • 4 replies
  • 0 likes
  • Friends
    Help
  • 1134 Views
  • 4 replies
  • 0 likes

Dalkom cafe stopped updating

Why has the playlist Dalkom Cafe stopped updating, the last update is from like 5 months ago.

  • Visitor
  • Why has the playlist Dalkom Cafe stopped updating, the last update is from like 5 months ago.
  • 370 Views
  • 0 replies
  • 1 likes
  • 370 Views
  • 0 replies
  • 1 likes

[All Platforms][Browse] Song search is extremely poor

Other platforms will find a song even if the query is not perfect, and even if you put a bit of the lyrics. Spotify refuses to find the correct song if you miss a single letter in the title. Quite disappointing.

  • Visitor
  • Other platforms will find a song even if the query is not perfect, and even if you put a bit of the lyrics. Spotify refuses to find the correct song if you miss a single letter in the title. Quite di...
  • 374 Views
  • 0 replies
  • 1 likes
  • All Platforms
    Browse
  • 374 Views
  • 0 replies
  • 1 likes

Musical Plagiarism

I am a very avid '80s-'90s J-pop, and J-pop in general curator. I have found many instances where modern artists will take music from these older artists, put their own beat and things on the original track, and produce it as their own music. Vocals ...

  • Regular
  • I am a very avid '80s-'90s J-pop, and J-pop in general curator. I have found many instances where modern artists will take music from these older artists, put their own beat and things on the origina...
  • Heythatsme
  • Community Legend
  • 423 Views
  • 1 replies
  • 0 likes
  • 423 Views
  • 1 replies
  • 0 likes

Unable to hear some songs

I cannot hear certain songs in Spotify. The songs that are unable to be heard are being shaded. Even though I bought premium account. Is there a reason why? PlanPremiumCountrySingapore DeviceHuawei nova 5t

  • Visitor
  • I cannot hear certain songs in Spotify. The songs that are unable to be heard are being shaded. Even though I bought premium account. Is there a reason why?  Plan Premium Country Singapore&n...
  • Heythatsme
  • Community Legend
  • 424 Views
  • 1 replies
  • 0 likes
  • 424 Views
  • 1 replies
  • 0 likes