Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

dinomight_0-1661880282065.jpeg
  • Spotify Star
  • Spotify Star
  • fumikimkim
  • Roadie
  • 54051 Views
  • 46 replies
  • 105 likes
  • 54051 Views
  • 46 replies
  • 105 likes

New Home Feed Interface?

Sorry but this new "tiktok-like" interface is so ugly. Spotify needs to realise that a familiar design on one app absolutely doesn't work for others. It doesn't "promote discovery" and honestly just makes me feel less inclined to scroll through hundr...

  • Visitor
  • nin302
  • Regular
  • 248449 Views
  • 2350 replies
  • 1900 likes
  • 248449 Views
  • 2350 replies
  • 1900 likes

Solved!! I have a higher quality song. Could you be able to replace it with a better quality version?

I do remastering as a hobby and I have a few songs from the 90s and 2000s that sound more crisper than the ones available in Spotify. Can you replace the poor sounding song with the copies I can provide? That'd make listening to Spotify more enjoyabl...

  • Casual Listener
  • I do remastering as a hobby and I have a few songs from the 90s and 2000s that sound more crisper than the ones available in Spotify. Can you replace the poor sounding song with the copies I can prov...
  • Sebasty
  • Spotify Star
  • 542 Views
  • 1 replies
  • 0 likes
  • song replacement request
  • 542 Views
  • 1 replies
  • 0 likes

Name change

Hello, I am a creator and yesterday was the day of the release of my first single. I was wrong in the name of the song and I would like to know if I can change the name.Thank you

  • Visitor
  • Hello, I am a creator and yesterday was the day of the release of my first single. I was wrong in the name of the song and I would like to know if I can change the name. Thank you
  • Sebasty
  • Spotify Star
  • 442 Views
  • 1 replies
  • 0 likes
  • 442 Views
  • 1 replies
  • 0 likes

Superuser Contribution In Flames albums removed

Hello, Im a massive In Flames fan and Ive noticed that many albums has been removed the last couple of days. Everything older than Come Clarity is now missing. Anyone knows whats up?

  • Casual Listener
  • Hello, Im a massive In Flames fan and Ive noticed that many albums has been removed the last couple of days. Everything older than Come Clarity is now missing. Anyone knows whats up?  
  • Ethanol-3
  • Casual Listener
  • 9331 Views
  • 33 replies
  • 43 likes
  • Other
  • 9331 Views
  • 33 replies
  • 43 likes

Superuser Contribution Is my music being recommended to the wrong audience?

On my artists profile, the Also Likes are nothing like the kind of music I make. I make lofi beats, but I am always grouped in with Scottish Indie Rock, because of a previous band I was in. Checking my song genre tagging through "Organize Your Music"...

  • Casual Listener
  • On my artists profile, the Also Likes are nothing like the kind of music I make.   I make lofi beats, but I am always grouped in with Scottish Indie Rock, because of a previous band I was in. ...
  • looperboy
  • Casual Listener
  • 658 Views
  • 2 replies
  • 0 likes
  • 658 Views
  • 2 replies
  • 0 likes

Superuser Contribution Recover old version of a Spotify-created playlist?

We put my daughter to bed for 4 years to the sound of the "This is Mozart" playlist by Spotify. Unfortunately, Spotify updated the playlist, perhaps on 11/21/19. The songs and order she loved have been overwritten. Is there any way to find the old ve...

  • Casual Listener
  • We put my daughter to bed for 4 years to the sound of the "This is Mozart" playlist by Spotify. Unfortunately, Spotify updated the playlist, perhaps on 11/21/19. The songs and order she lov...
  • Peter
  • Spotify Legend
  • 2180 Views
  • 3 replies
  • 1 likes
  • 2180 Views
  • 3 replies
  • 1 likes

Superuser Contribution Did Spotify quit allowing artists to make playlists of music they are listening to?

I'm subscribed to maybe 45 playlists that different artists were updating. This wasn't their music, but music they were listening to. Seems around mid-December they all quit updating. This was a wide variety of artists/genres so I'm guessing Spotify ...

  • Music Fan
  • I'm subscribed to maybe 45 playlists that different artists were updating. This wasn't their music, but music they were listening to. Seems around mid-December they all quit updating. This was a wide...
  • Peter
  • Spotify Legend
  • 651 Views
  • 3 replies
  • 0 likes
  • 651 Views
  • 3 replies
  • 0 likes

Superuser Contribution Moodymanc x2

There's an alternate artist entry for Moodymanc with a single track. It's the same artist.

  • Regular
  • There's an alternate artist entry for Moodymanc with a single track. It's the same artist.
  • Ivan
  • Spotify Legend
  • 587 Views
  • 3 replies
  • 0 likes
  • 587 Views
  • 3 replies
  • 0 likes

Superuser Contribution Álbumes que faltan cargar en la plataforma

Buenas!No está el álbum "Leche" de Illya Kuryaki and the Valderramas y sería genial que lo agreguen a la plataforma.

  • Visitor
  • Buenas! No está el álbum "Leche" de Illya Kuryaki and the Valderramas y sería genial que lo agreguen a la plataforma.
  • Mario
  • Spotify Legend
  • 324 Views
  • 1 replies
  • 0 likes
  • 324 Views
  • 1 replies
  • 0 likes

Is it possible to tweak playlists Spotify made for you?

Some of the playlists Spotify makes me are good but sometimes they have songs I don’t like and just listened to once or twice, making the playlist useless if there’s a bunch of songs I hate. Is there a way I could delete those??

  • Visitor
  • Some of the playlists Spotify makes me are good but sometimes they have songs I don’t like and just listened to once or twice, making the playlist useless if there’s a bunch of songs I hate. Is there...
  • Emilia_8
  • Community Legend
  • 457 Views
  • 1 replies
  • 0 likes
  • 457 Views
  • 1 replies
  • 0 likes

Radio unrelated to related artists

Most of my related artists (well now 1/3) are very similar to my style and are smaller underground names. I make melodic instrumental hip hop, like Flying Lotus or Sam Gellaitry. However, my artist radio always plays the opposite, usually huge names ...

  • Regular
  • Most of my related artists (well now 1/3) are very similar to my style and are smaller underground names. I make melodic instrumental hip hop, like Flying Lotus or Sam Gellaitry.    Howev...
  • kilm
  • Regular
  • 492 Views
  • 2 replies
  • 0 likes
  • 492 Views
  • 2 replies
  • 0 likes

Superuser Contribution Acoustic Covers (2019)

Acoustic Covers (2019)Enjoy this compilation of today's hits rerecorded like you have never heard them before. ♪ I've got you 혾홊홑홀홍ed. Drop a comment below if you have any recommendations to be added! LISTEN HERE:https://open.spotify.com/playlist/6yV...

Acoustic.jpg
  • Regular
  • Acoustic Covers (2019) Enjoy this compilation of today's hits rerecorded like you have never heard them before. ♪ I've got you 𝘾𝙊𝙑𝙀𝙍ed.     Drop a comment below if you have any...
  • Mario
  • Spotify Legend
  • 685 Views
  • 1 replies
  • 0 likes
  • acoustic
    cover
  • 685 Views
  • 1 replies
  • 0 likes

COMMON PLAYLIST

Hi,l am very new at this portal.l dont know if it is the right place to write it but l would like to write it anyway.So l have an idea about creating PLAYLIST, so simple! l want to have a playlist with my close friend which all my firends could add s...

  • Visitor
  • Hi, l am very new at this portal. l  dont know if it is the right place to write it but l would like to write it anyway. So l have an idea about creating PLAYLIST, so simple!   l want ...
  • Emilia_8
  • Community Legend
  • 440 Views
  • 1 replies
  • 0 likes
  • COMMON PLAYLIST
  • 440 Views
  • 1 replies
  • 0 likes

Uploading songs that aren't mine

Hi ! There is a radio station in my country which sometimes host artists that cover songs of other artists. These covers became very popular and successful on Youtube but they can't be found on Spotify . I would like to upload these covers to Spotify...

  • Visitor
  • Hi ! There is a radio station in my country which sometimes host artists that cover songs of other artists. These covers became very popular and successful on Youtube but they can't be found on Spoti...
  • OneByBoo
  • Roadie
  • 2357 Views
  • 1 replies
  • 0 likes
  • 2357 Views
  • 1 replies
  • 0 likes

Summiting to editorial playlists for international artists. ¿Which language to use on the form?

Hello,I am a non US artist, I release music in spanish to an audience in Colombia.When I submit songs to an editorial playlists should I fill the forms and descriptions about he song in english or in spanish? How does the process work? According to l...

  • Visitor
  • Hello, I am a non US artist, I release music in spanish to an audience in Colombia. When I submit songs to an editorial playlists should I fill the forms and descriptions about he song in english o...
  • OneByBoo
  • Roadie
  • 1004 Views
  • 1 replies
  • 0 likes
  • editorial playlist
  • 1004 Views
  • 1 replies
  • 0 likes

Solved!! "F. Chopin 12 Études, Op. 10 - 12 Études, Op. 25 - Trois Nouvelles Études" Disappeared

Dear Spotify team, I was listening to an album "F. Chopin 12 Études, Op. 10 - 12 Études, Op. 25 - Trois Nouvelles Études" by Orazio Maione a couple of days ago. His Chopin is marvelous. Today I found that this album is not available. Do you know what...

  • Casual Listener
  • Dear Spotify team,   I was listening to an album "F. Chopin 12 Études, Op. 10 - 12 Études, Op. 25 - Trois Nouvelles Études" by Orazio Maione a couple of days ago. His Chopin is marvelous. Toda...
  • osornios
  • Spotify Star
  • 1235 Views
  • 3 replies
  • 0 likes
  • 1235 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution my recently played is full of weird stuff?

Devicebroken iphone 6s i use as an ipod w my hotspot on my iphone 10XR and Mac Book Pro 2017, the problem shows up on all three devicesOperating System(iOS) Issuemy recently played keeps having random albums and artists that ive never even heard of o...

  • Casual Listener
  • Device broken iphone 6s i use as an ipod w my hotspot on my iphone 10XR and Mac Book Pro 2017,       the problem shows up on all three devices Operating System (iOS)   &...
  • r41d
  • Newbie
  • 89256 Views
  • 97 replies
  • 55 likes
  • 89256 Views
  • 97 replies
  • 55 likes

Retired scene

Im a retired scene/emo i still listen to all the music I listened to while in school. But we're missing Blood on the Dance Floor. I cant believe they took them off Spotify can we have them back on please!

  • Visitor
  • Im a retired scene/emo i still listen to all the music I listened to while in school. But we're missing Blood on the Dance Floor. I cant believe they took them off Spotify can we have them back on pl...
  • Billy-J
  • Spotify Star
  • 636 Views
  • 1 replies
  • 0 likes
  • 636 Views
  • 1 replies
  • 0 likes

Give me Terence Fontaine back !!!

Terence Fontaine was an brilliant artist that disappeared from Spotify a few years ago. It made me very sad because his songs were fantastic. I can give you the reference hear on this Italian music platform that is thus in great competition with Spot...

  • Visitor
  • Terence Fontaine was an brilliant artist that disappeared from Spotify a few years ago. It made me very sad because his songs were fantastic. I can give you the reference hear on this Italian music p...
  • Bittencourt
  • Spotify Star
  • 297 Views
  • 1 replies
  • 0 likes
  • Please please pleaaaase !
  • 297 Views
  • 1 replies
  • 0 likes