Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

dinomight_0-1661880282065.jpeg
  • Spotify Star
  • Spotify Star
  • fumikimkim
  • Roadie
  • 57570 Views
  • 46 replies
  • 105 likes
  • 57570 Views
  • 46 replies
  • 105 likes

New Home Feed Interface?

Sorry but this new "tiktok-like" interface is so ugly. Spotify needs to realise that a familiar design on one app absolutely doesn't work for others. It doesn't "promote discovery" and honestly just makes me feel less inclined to scroll through hundr...

  • Visitor
  • nin302
  • Regular
  • 269715 Views
  • 2353 replies
  • 1920 likes
  • 269715 Views
  • 2353 replies
  • 1920 likes

Solved!! Why is the Agust D. Mixtape not available?

I keep looking it up and every spotify comment is that it is available in the US, yet I live in the US and it still says its unavailable? It shows the album and it allows me to save the tracks but as soon as I try to play the tracks I get a "this tra...

  • Newbie
  • I keep looking it up and every spotify comment is that it is available in the US, yet I live in the US and it still says its unavailable? It shows the album and it allows me to save the tracks but as...
  • Tessa04
  • Newbie
  • 12148 Views
  • 6 replies
  • 0 likes
  • 12148 Views
  • 6 replies
  • 0 likes

Where did the Christian playlist go?

Pretty disappointed Spotify deleted the Christian playlist. Please bring it back I thoroughly enjoyed the Christian music and I'm sure a number of other listeners did too.Cheers.

  • Visitor
  • Pretty disappointed Spotify deleted the Christian playlist. Please bring it back I thoroughly enjoyed the Christian music and I'm sure a number of other listeners did too. Cheers.
  • SeraBriley
  • Regular
  • 1651 Views
  • 8 replies
  • 4 likes
  • 1651 Views
  • 8 replies
  • 4 likes

There needs to be a “This is: Royce da’ 5’9”

He is an amazing rapper with a great amount of monthly listeners. He has worked with DJ Premier, Ghostwrote for Dr. Dre and made an entire Ep with Eminem (bad meets evil) it’s called **bleep**: the sequel! This man is a legend and derserves respect.

  • Newbie
  • He is an amazing rapper with a great amount of monthly listeners. He has worked with DJ Premier, Ghostwrote for Dr. Dre and made an entire Ep with Eminem (bad meets evil) it’s called **bleep**: the s...
  • 255 Views
  • 0 replies
  • 1 likes
  • 255 Views
  • 0 replies
  • 1 likes

Spotify premium

Hi guys i just want to ask if i can use my spotify premium outside my country?

  • Casual Listener
  • Hi guys i just want to ask if i can use my spotify premium outside my country?
  • Jepoi050580
  • Casual Listener
  • 439 Views
  • 2 replies
  • 0 likes
  • 439 Views
  • 2 replies
  • 0 likes

Impossible music quiz.

Hey guys, found possibly my favourite song of the last few years on my discover weekly playlist. It reset on Monday and spotify contact was useless.I'd be so greatul if anyone recognises my description.Rap / rnb (mostly rap)Female singer in the choru...

  • Regular
  • Hey guys, found possibly my favourite song of the last few years on my discover weekly playlist. It reset on Monday and spotify contact was useless. I'd be so greatul if anyone recognises my descr...
  • Siemza
  • Regular
  • 1421 Views
  • 4 replies
  • 0 likes
  • R&B
    Rap
  • 1421 Views
  • 4 replies
  • 0 likes

Throwback Thursday in the UK this week is incorrect

Throwback Thursday this week is 'Alternative 90s' however, Weezer's Island in the Sun came on and that was released in 2001! Get it right....

  • Newbie
  • Throwback Thursday this week is 'Alternative 90s' however, Weezer's Island in the Sun came on and that was released in 2001! Get it right.... 
  • 366 Views
  • 0 replies
  • 0 likes
  • 366 Views
  • 0 replies
  • 0 likes

Yeah Yeah Yeahs Songs Mislabeled

Not sure if this is even the proper channel for this, but in the newly released spotify singles by the Yeah Yeah Yeahs, the two songs are incorrectly labeled. 'Thirteen - Live' is in fact 'Maps' and visa versa.Thanks!Matt

  • Newbie
  • Not sure if this is even the proper channel for this, but in the newly released spotify singles by the Yeah Yeah Yeahs, the two songs are incorrectly labeled. 'Thirteen - Live' is in fact 'Maps' and ...
  • MattSuda
  • Spotify Star
  • 404 Views
  • 1 replies
  • 0 likes
  • 404 Views
  • 1 replies
  • 0 likes

Three Six Mafia Lyrics

I’m looking for a song by one of members of Three 6 Mafia. The lyrics are something like “verbal telekinesis”. It could also be by T-Rock. Any ideas??

  • Casual Listener
  • I’m looking for a song by one of members of Three 6 Mafia. The lyrics are something like “verbal telekinesis”. It could also be by T-Rock. Any ideas??
  • 365 Views
  • 0 replies
  • 0 likes
  • 365 Views
  • 0 replies
  • 0 likes

Track under the wrong artist

Hello everyone, I had a track released under my name "Rain", and when I click on me artist name beside the track it shows a completely different artist. I want to get my account verified but I can't do that because I can't get the link for my artist ...

  • Newbie
  • Hello everyone, I had a track released under my name "Rain", and when I click on me artist name beside the track it shows a completely different artist. I want to get my account verified but I can't ...
  • Melody
  • Spotify
  • 830 Views
  • 2 replies
  • 0 likes
  • Account
  • 830 Views
  • 2 replies
  • 0 likes

Song request

Hi is it possible to add ti mian by Yu Wen wen?the YouTube link is here : https://youtu.be/s53PZzzhe4w

  • Newbie
  • Hi is it possible to add ti mian by Yu Wen wen? the YouTube link is here : https://youtu.be/s53PZzzhe4w  
  • crematedman
  • Community Legend
  • 362 Views
  • 1 replies
  • 0 likes
  • 362 Views
  • 1 replies
  • 0 likes

Artist in wrong category

When browsing under the Christian section I find snoop dog. Snoop dog should not be under the Christian section just because his album is called bible of love. His music is inappropriate and needs to be unassociated with the Christian music section. ...

  • Newbie
  • When browsing under the Christian section I find snoop dog. Snoop dog should not be under the Christian section just because his album is called bible of love. His music is inappropriate and needs to...
  • MattSuda
  • Spotify Star
  • 317 Views
  • 1 replies
  • 0 likes
  • 317 Views
  • 1 replies
  • 0 likes

Do I really pay 40% more than US members just to have less music than them?

Today, when I checked, quite a few albums were missing, including the entirety of Killer Be Killed, Strum Und Drang and Heroes, what the **bleep** is going on with the UK?

  • Newbie
  • Today, when I checked, quite a few albums were missing, including the entirety of Killer Be Killed, Strum Und Drang and Heroes, what the **bleep** is going on with the UK?
  • MattSuda
  • Spotify Star
  • 432 Views
  • 1 replies
  • 0 likes
  • Removed Music
  • 432 Views
  • 1 replies
  • 0 likes

Solved!! Song that has a long exit in which nothing plays

https://open.spotify.com/track/0CjOzzetAvnuUdwhlYQDks?si=Y1QXcuNdRwOP6SMeAt2_sQ This piece in particlaur has a very long ending, in which nothing is playing.Please could this be fixed?

  • Newbie
  • https://open.spotify.com/track/0CjOzzetAvnuUdwhlYQDks?si=Y1QXcuNdRwOP6SMeAt2_sQ   This piece in particlaur has a very long ending, in which nothing is playing. Please could this be fixed?
  • MattSuda
  • Spotify Star
  • 381 Views
  • 1 replies
  • 0 likes
  • 381 Views
  • 1 replies
  • 0 likes

Solved!! Secondhand serenade Hear me now

Hi !Does anybody know why I couldn't find Secondhand serenade's Hear me now album on the app Spotify, but managed to add it via the Web Player but still could'nt listen to it ?Thank you for your helpI really do like this album and think it's a pity t...

  • Newbie
  • Hi ! Does anybody know why I couldn't find Secondhand serenade's Hear me now album on the app Spotify, but managed to add it via the Web Player but still could'nt listen to it ? Thank you for you...
  • MattSuda
  • Spotify Star
  • 782 Views
  • 1 replies
  • 0 likes
  • 782 Views
  • 1 replies
  • 0 likes

I can see Yui's (japanese artist) songs on web player but can't play any of it?

As I say in title. I can find Yui's profile in all platforms but its blank (picture in attachment). In web player I can locate an album of her but when I try to play it, it just plays the arstist radio. Help I want to listen to her songs.

  • Newbie
  • As I say in title. I can find Yui's profile in all platforms but its blank (picture in attachment). In web player I can locate an album of her but when I try to play it, it just plays the arstist rad...
  • 747 Views
  • 0 replies
  • 5 likes
  • YUI
  • 747 Views
  • 0 replies
  • 5 likes

Solved!! Publicar una playlist desde mi perfil de artista

¡Hola a todos!Mi nombre es Marcelo Parra, lider de Delatores, banda de rock indie chilena. Les escribo porque quiero crear una playlist cooperativa, en donde figure como creadora de esta playlist mi perfil de artista (Delatores), y no mi perfil perso...

  • Casual Listener
  • ¡Hola a todos! Mi nombre es Marcelo Parra, lider de Delatores, banda de rock indie chilena. Les escribo porque quiero crear una playlist cooperativa, en donde figure como creadora de esta playlist...
  • MattSuda
  • Spotify Star
  • 7452 Views
  • 3 replies
  • 0 likes
  • cooperativa
    perfil artista
  • 7452 Views
  • 3 replies
  • 0 likes

Heos system with several speakers.

Hi all, I'm not sure I'm in the right section, but lets try.I'm building up an heos system, for the moment just two items, one speaker in the bedroom of my child and one in the living room. My child is just 7Y, so he do not have his own phone or can ...

  • Casual Listener
  • Hi all,   I'm not sure I'm in the right section, but lets try. I'm building up an heos system, for the moment just two items, one speaker in the bedroom of my child and one in the living room...
  • SmellyStuff
  • Casual Listener
  • 2070 Views
  • 3 replies
  • 0 likes
  • 2070 Views
  • 3 replies
  • 0 likes

Solved!! First song under wrong artist

We released our new song this weekend and they put it on the wrong artist with the same name. We really want to start the promotion, but this is not the right way. Can somebody help us, or what do we've to do? We just want our personal page with our ...

  • Casual Listener
  • We released our new song this weekend and they put it on the wrong artist with the same name. We really want to start the promotion, but this is not the right way. Can somebody help us, or what do we...
  • Maxim
  • Spotify Star
  • 332 Views
  • 1 replies
  • 0 likes
  • 332 Views
  • 1 replies
  • 0 likes