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Please see below the most popular frequently asked questions.

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Please see below the current ongoing issues which are under investigation.

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Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

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  • Spotify Star
  • Spotify Star
  • fumikimkim
  • Roadie
  • 54355 Views
  • 46 replies
  • 105 likes
  • 54355 Views
  • 46 replies
  • 105 likes

New Home Feed Interface?

Sorry but this new "tiktok-like" interface is so ugly. Spotify needs to realise that a familiar design on one app absolutely doesn't work for others. It doesn't "promote discovery" and honestly just makes me feel less inclined to scroll through hundr...

  • Visitor
  • nin302
  • Regular
  • 250248 Views
  • 2351 replies
  • 1901 likes
  • 250248 Views
  • 2351 replies
  • 1901 likes

Getting Verified???

Hey I have sent a verification Request numerous times never anything happened. I am verified on Several apps like Shazam , Sounds App and more have an instagram and facebook community of more than 40K and still Spotify doesnt verify me. I am DJ HOUZ ...

  • Casual Listener
  • Hey I have sent a verification Request numerous times never anything happened. I am verified on Several apps like Shazam , Sounds App and more have an instagram and facebook community of more than 40...
  • Maxim
  • Spotify Star
  • 230 Views
  • 1 replies
  • 1 likes
  • 230 Views
  • 1 replies
  • 1 likes

Artist page all messed up

To the Spotify team:Last year I sent you an email to get a dedicated artist page, since my music was listed under an "Oni" page that was bound to a different artist. Fortunately enough in the last months I noticed I got a new, personal, "ONI" artist ...

  • Newbie
  •   To the Spotify team: Last year I sent you an email to get a dedicated artist page, since my music was listed under an "Oni" page that was bound to a different artist. Fortunately enough in...
  • Maxim
  • Spotify Star
  • 356 Views
  • 1 replies
  • 0 likes
  • 356 Views
  • 1 replies
  • 0 likes

Everyday Favorites playlist log?

I was recently listening to this playlist and there was a song in that playlist that I really liked. I was gonna add it to my playlist today but I don't think it's in the playlist anymore and my brain is drawing a blank on this song... I can't rememb...

  • Newbie
  • I was recently listening to this playlist and there was a song in that playlist that I really liked. I was gonna add it to my playlist today but I don't think it's in the playlist anymore and my brai...
  • 672 Views
  • 0 replies
  • 0 likes
  • Pop
  • 672 Views
  • 0 replies
  • 0 likes

Christmas Pop Playlist

I think Sabrina Carpenter's "Have Yourself a Merry Little Christmas" should be added to this playlist.

  • Casual Listener
  • I think Sabrina Carpenter's "Have Yourself a Merry Little Christmas" should be added to this playlist.
  • 306 Views
  • 0 replies
  • 0 likes
  • Playlists
  • 306 Views
  • 0 replies
  • 0 likes

Ajouter une piste musical

S’il vous plaît Spotify ! ajouter la musique cramé de pnl de l’album dans la légende. Sa serais super merci beaucoup Force à vous vous êtes meilleurs que Deezer et you tube du super travail continuer comme sa

  • Newbie
  • S’il vous plaît Spotify ! ajouter la musique cramé de pnl de l’album dans la légende. Sa serais super merci beaucoup    Force à vous vous êtes  meilleurs que Deezer et you tube du sup...
  • 355 Views
  • 0 replies
  • 0 likes
  • 355 Views
  • 0 replies
  • 0 likes

first aid kit presale

I see that First Aid Kit has a presale through Spotify and I did not know how these work. How do I get a presale code for this? This is my firsttime seeing presale codes for spotify artists

  • Casual Listener
  • I see that First Aid Kit has a presale through Spotify and I did not know how these work. How do I get a presale code for this? This is my firsttime seeing presale codes for spotify artists 
  • Rosie100
  • Casual Listener
  • 2724 Views
  • 9 replies
  • 0 likes
  • 2724 Views
  • 9 replies
  • 0 likes

Misspelled track on Abscess - Horrorhammer

The first song of the album is now called "Drink the Faith", whereas it should be "Drink the Filth"I find this hilarious, but it should be fixed

  • Newbie
  • The first song of the album is now called "Drink the Faith", whereas it should be "Drink the Filth" I find this hilarious, but it should be fixed 🙂
  • Sebasty
  • Spotify Star
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
  • 0 likes

Deleted Playlist

For some reason my playlist just disappeared and i cant even find it in the ecover playlist section. I find it very hard to get through school without it. I had like 130+ song on itPlaylist name: .Playlist description: Caution hot when playedUsername...

  • Newbie
  • For some reason my playlist just disappeared and i cant even find it in the ecover playlist section. I find it very hard to get through school without it. I had like 130+ song on it Playlist name: ....
  • Sebasty
  • Spotify Star
  • 285 Views
  • 1 replies
  • 0 likes
  • 285 Views
  • 1 replies
  • 0 likes

Solved!! unwanted music

I'm new in the community (french) because mo pb with Spotify premium since 2009!But, since september on my Iphone and my Mac book there's an intermittent bug:When i listen to my music-sometimes an unwanted song (not one from my playlists) begin to pl...

  • Casual Listener
  • I'm new in the community (french) because mo pb with Spotify premium since 2009! But, since september on my Iphone and my Mac book there's an intermittent bug: When i listen to my music -sometimes...
  • Sebasty
  • Spotify Star
  • 712 Views
  • 3 replies
  • 0 likes
  • 712 Views
  • 3 replies
  • 0 likes

Don't allow the same song 840 times in an artist page

Wanted to hear some Erik Satie, when I noticed the same song is playing over and over and over again whilst in shuffle mode. Turns out there is someone who apparently performed this one track "Vexations" 840 times, recorded every of them und put ever...

  • Newbie
  • Wanted to hear some Erik Satie, when I noticed the same song is playing over and over and over again whilst in shuffle mode. Turns out there is someone who apparently performed this one track "Vexati...
  • 296 Views
  • 0 replies
  • 2 likes
  • 296 Views
  • 0 replies
  • 2 likes

"Titus Andronicus" (the band) confused with the play of the same name in concert listings

Interesting bug. When viewing the concerts for Titus Andronicus in London, I see the schedule for the Royal Shakespeare Company's rendition of the play of the same name. Screenshot attached. Not sure where Spotify is getting concert listings from but...

  • Visitor
  • Interesting bug.    When viewing the concerts for Titus Andronicus in London, I see the schedule for the Royal Shakespeare Company's rendition of the play of the same name.    ...
  • 229 Views
  • 0 replies
  • 0 likes
  • 229 Views
  • 0 replies
  • 0 likes

Why?

Hi, my english isnt good so ill come quickly to my question: Why are some tracks of artists Missing? SamplesG-Eazy - My Lifes a PartyChromeo - Fancy Footwork (the original, not the rmx´s) I just wanna know why both artist/group are available but not ...

  • Newbie
  • Hi,  my english isnt good so ill come quickly to my question:   Why are some tracks of artists Missing?   Samples G-Eazy - My Lifes a Party Chromeo - Fancy Footwork (the origina...
  • Sebasty
  • Spotify Star
  • 469 Views
  • 1 replies
  • 0 likes
  • 469 Views
  • 1 replies
  • 0 likes

Solved!! Why removing song ??!

Hello, I've a playlist with some songs and this song : "You Shook Me All Night Long"(ACDC/Back in black) was in there. But now, this song is missing on all spotify. Someone can explain me why ? All songs of this artist is always online except this on...

  • Newbie
  • Hello,   I've a playlist with some songs and this song : "You Shook Me All Night Long"(ACDC/Back in black) was in there. But now, this song is missing on all spotify.   Someone can expl...
  • Sebasty
  • Spotify Star
  • 286 Views
  • 1 replies
  • 0 likes
  • 286 Views
  • 1 replies
  • 0 likes

Modifying a Currently playing playlist by someone else.

Can I add more songs to a playlist while someone else is already listening to that same playlist on another location? Or will that interrupt their listening even if I dont play that same playlist but just add more songs on to it?

  • Casual Listener
  • Can I add more songs to a playlist while someone else is already listening to that same playlist on another location? Or will that interrupt their listening even if I dont play that same playlist but...
  • Sebasty
  • Spotify Star
  • 1238 Views
  • 2 replies
  • 0 likes
  • 1238 Views
  • 2 replies
  • 0 likes

Technology

Hello, I'm working on a project for my university, I searched a lot, but unfortunately I can't find recent information. Can someone please tell me what are the communication protocols used in Spotify?

  • Newbie
  • Hello, I'm working on a project for my university, I searched a lot, but unfortunately I can't find recent information. Can someone please tell me what are the communication protocols used in Spotify?
  • 172 Views
  • 0 replies
  • 0 likes
  • 172 Views
  • 0 replies
  • 0 likes

Are artists limited to a genre?

So I just put out a Funk/Pop type song and was wondering if it has the possibility to end up in an approptiate playlist (i.e Pop or Funk-pop or Funk/R&B) because technically I'm considered a hip hop artist on Spotify, but I make EVERY genre of music ...

  • Music Fan
  • So I just put out a Funk/Pop type song and was wondering if it has the possibility to end up in an approptiate playlist (i.e Pop or Funk-pop or Funk/R&B) because technically I'm considered a...
  • 196 Views
  • 0 replies
  • 0 likes
  • 196 Views
  • 0 replies
  • 0 likes

My wishlist for songs I couldn't find in your app

1. Paul Kalkbrenner - Gigahertz (also live version from Balaton would be nice ^^)2. N'to - Trauma (Worakls REMIX)3. Disclosure - Help Me Lose My Mind (Mazde REMIX)4. Gioni - Trigger5. Zara Larsson - Never Forget You (Price & Takis REMIX)6. Wilsen - M...

  • Newbie
  • 1. Paul Kalkbrenner - Gigahertz (also live version from Balaton would be nice ^^) 2. N'to - Trauma (Worakls REMIX) 3. Disclosure - Help Me Lose My Mind (Mazde REMIX) 4. Gioni - Trigger 5. Zara La...
  • osornios
  • Spotify Star
  • 612 Views
  • 1 replies
  • 0 likes
  • 612 Views
  • 1 replies
  • 0 likes

[HELP] i dont receive an email confirming for deleting my account

hello everybody,i created a free spotify account over facebook and now i want to delete it. the problem is that i dont receive an email confirming for deleting this account. any help please?greets

  • Visitor
  • hello everybody, i created a free spotify account over facebook and now i want to delete it. the problem is that i dont receive an email confirming for deleting this account. any help please? greet...
  • 133 Views
  • 0 replies
  • 0 likes
  • 133 Views
  • 0 replies
  • 0 likes

"This Must Be The Place" covers

This is pretty out there but I'm just so curious I couldn't help but ask. In my Discover Weekly playlist I've received at least 4 or 5 covers of "This Must Be The Place" by The Talking Heads over the course of a few weeks. It's pretty ridiculous and ...

  • Newbie
  • This is pretty out there but I'm just so curious I couldn't help but ask. In my Discover Weekly playlist I've received at least 4 or 5 covers of "This Must Be The Place" by The Talking Heads over the...
  • 201 Views
  • 0 replies
  • 0 likes
  • 201 Views
  • 0 replies
  • 0 likes

Pre Release on Spotify - how do I do this?

We have a new Ep coming out on 12th May, we've just spent 3 months getting it ready. I was under the impression that if I added the EP to Spotify through Disktro Kid the album would appear but you wouldnt be able to play the songs until its released....

  • Roadie
  • We have a new Ep coming out on 12th May, we've just spent 3 months getting it ready. I was under the impression that if I added the EP to Spotify through Disktro Kid the album would appear but you wo...
  • chrisabelen
  • Casual Listener
  • 41544 Views
  • 3 replies
  • 0 likes
  • Electronic
  • 41544 Views
  • 3 replies
  • 0 likes