Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

dinomight_0-1661880282065.jpeg
  • Spotify Star
  • Spotify Star
  • fumikimkim
  • Roadie
  • 58145 Views
  • 46 replies
  • 105 likes
  • 58145 Views
  • 46 replies
  • 105 likes

New Home Feed Interface?

Sorry but this new "tiktok-like" interface is so ugly. Spotify needs to realise that a familiar design on one app absolutely doesn't work for others. It doesn't "promote discovery" and honestly just makes me feel less inclined to scroll through hundr...

  • Visitor
  • nin302
  • Regular
  • 271028 Views
  • 2353 replies
  • 1921 likes
  • 271028 Views
  • 2353 replies
  • 1921 likes

Phenomena missing

I miss all the increadible Phenomena work in Spotify. Anyone has any material?

  • Regular
  • I miss all the increadible Phenomena work in Spotify. Anyone has any material?
  • paulisalive1
  • Regular
  • 551 Views
  • 2 replies
  • 0 likes
  • rock
  • 551 Views
  • 2 replies
  • 0 likes

Missing Gary Moore Album

Hello, I could not find the best Gary Moore album (in my opinion), that is called Close as you get. Anyone also missed it?

  • Regular
  • Hello, I could not find the best Gary Moore album (in my opinion), that is called Close as you get. Anyone also missed it?
  • paulisalive1
  • Regular
  • 480 Views
  • 2 replies
  • 0 likes
  • Blues
  • 480 Views
  • 2 replies
  • 0 likes

My Artist SINN has the WRONG picture on his Artist profile

My Artist SINN has the WRONG picture on his Artist profile SINN has these songs ONLY: Hold OnAye-OKrazyNod Ya HeadBonded by Iron Anthem (Keep Chasing)Mcr-Anthem-U Know Who We AreHow can we fix the Picture that do not belong to this Artist?

  • Regular
  • My Artist SINN has the WRONG picture on his Artist profile   SINN has these songs ONLY:   Hold On Aye-O Krazy Nod Ya Head Bonded by Iron Anthem (Keep Chasing) Mcr-Anthem-U Know Wh...
  • 271 Views
  • 0 replies
  • 0 likes
  • Artist's Profile Pic
  • 271 Views
  • 0 replies
  • 0 likes

Does skipping to the last five seconds of a song count as a play?

Hi, I was wondering if when we skip to the last five seconds of a song, directly when it comes on, and then wait until the next song comes on, count as a play? Thank you!

  • Visitor
  • Hi, I was wondering if when we skip to the last five seconds of a song, directly when it comes on, and then wait until the next song comes on, count as a play? Thank you!
  • Sebasty
  • Community Legend
  • 2375 Views
  • 1 replies
  • 0 likes
  • 2375 Views
  • 1 replies
  • 0 likes

Album issues

Hi Spotify, We've recently uploaded two albums via distro kid. The first album appeared under our artist profile correctly but the second album appeared under a different artist with the same name. We used the artist separation tool vi Distro kid and...

  • Newbie
  • Hi Spotify,   We've recently uploaded two albums via distro kid.   The first album appeared under our artist profile correctly but the second album appeared under a different artist wit...
  • 220 Views
  • 0 replies
  • 0 likes
  • 220 Views
  • 0 replies
  • 0 likes

Can we not have suggested songs?

What's the whole point of suggested songs? To me, they're pointless and irritating and if you're like me, I don't like other things picking out songs I don't want to listen to at the moment. Besides, we already have auto play for those who do like su...

  • Newbie
  • What's the whole point of suggested songs? To me, they're pointless and irritating and if you're like me, I don't like other things picking out songs I don't want to listen to at the moment. Besides,...
  • 200 Views
  • 0 replies
  • 1 likes
  • 200 Views
  • 0 replies
  • 1 likes

New Artist question

Hello. We just set up distribution and uploaded our EP into Spotify for streaming. We want to use the Artist’s Corner and set up our information. I already have a spotify premium account. Is it smarter for me to just change my account information and...

  • Newbie
  • Hello. We just set up distribution and uploaded our EP into Spotify for streaming. We want to use the Artist’s Corner and set up our information. I already have a spotify premium account. Is it smart...
  • 354 Views
  • 0 replies
  • 0 likes
  • rock
  • 354 Views
  • 0 replies
  • 0 likes

How to create your own radio station?

I was wonderig about create my own radio station to share. Can you make it? It's blocked by the API? I can develop it if you tell me that is possible with the API? Thanks for all,Luis Antonio Comi

  • Casual Listener
  • I was wonderig about create my own radio station to share. Can you make it? It's blocked by the API? I can develop it if you tell me that is possible with the API?   Thanks for all, Luis Anto...
  • Schmoee
  • Newbie
  • 15094 Views
  • 4 replies
  • 2 likes
  • 15094 Views
  • 4 replies
  • 2 likes

Followers on Spotify-curated playlists

How can I see how many followers are on a playlist curated by Spotify? I want to know how many followers the "All About Country" playlist has.

  • Casual Listener
  • How can I see how many followers are on a playlist curated by Spotify? I want to know how many followers the "All About Country" playlist has.
  • Jpgchief
  • Spotify Star
  • 991 Views
  • 4 replies
  • 0 likes
  • 991 Views
  • 4 replies
  • 0 likes

Family Premium

saya pengguna baru spotify, dan ingin menggunakan fitur Premium for Family. tapi masalahnya pertama kali saya sign-up tidak ada form untuk adress.dan payment hanya dengan kartu kredit dan itu selalu gagal/error ada kesalahan.please help me..

  • Newbie
  • saya pengguna baru spotify, dan ingin menggunakan fitur Premium for Family. tapi masalahnya pertama kali saya sign-up tidak ada form untuk adress. dan payment hanya dengan kartu kredit dan itu selal...
  • 346 Views
  • 0 replies
  • 0 likes
  • Premium
  • 346 Views
  • 0 replies
  • 0 likes

Music sounds cruncy but the youtube version not.

I listened to this track: spotify:track:1x5sYLZiu9r5E43kMlt9f8 , Symphony from Clean Bandit. The intro sounds really cruncy, and the track sound quality is really bad. If you listen to the youtube version it's very clean: https://www.youtube.com/watc...

  • Casual Listener
  • I listened to this track: spotify:track:1x5sYLZiu9r5E43kMlt9f8 ,  Symphony from Clean Bandit. The intro sounds really cruncy, and the track sound quality is really bad.   If you list...
  • YoramS
  • Casual Listener
  • 715 Views
  • 2 replies
  • 0 likes
  • Desktop
  • 715 Views
  • 2 replies
  • 0 likes

Two artists merged into one listing

Hello! Quite frankly, I'm not sure where to post this, so I'm going to hope someone useful sees it here! That said, under the artist label of Ours there is music from two different bands. One is i a US-based rock band and the other is a France-based ...

  • Newbie
  • Hello!  Quite frankly, I'm not sure where to post this, so I'm going to hope someone useful sees it here! 😉   That said, under the artist label of Ours there is music from two different...
  • 255 Views
  • 0 replies
  • 0 likes
  • Artist Sites
  • 255 Views
  • 0 replies
  • 0 likes

Spotify, thanks for Russian music

Hey there. My main language is Russian, but I talk also Finnish and English. I want to thank you Spotify. I use Premium service for years and I can listen music from my home country. There is no need to buy or download songs, I just can press play an...

  • Visitor
  • Hey there.   My main language is Russian, but I talk also Finnish and English.   I want to thank you Spotify. I use Premium service for years and I can listen music from my home cou...
  • user-removed
  • Not applicable
  • 3274 Views
  • 2 replies
  • 4 likes
  • russian music
  • 3274 Views
  • 2 replies
  • 4 likes

Missing song title

Bei einer Klassik CD (Bruno Philippe & Tanguy de Williencourt - harmonia nova #5) fehlt bei spotify (Premium) ein Stück (Nr. 3), das zwar in der Titelliste aufgeführt ist, aber grau hinterlegt ist, keine Musik enthält und daher nicht abspielbar ist. ...

  • Newbie
  • Bei einer Klassik CD (Bruno Philippe & Tanguy de Williencourt - harmonia nova #5) fehlt bei spotify (Premium) ein Stück (Nr. 3), das zwar in der Titelliste aufgeführt ist, aber grau hinterlegt is...
  • user-removed
  • Not applicable
  • 394 Views
  • 2 replies
  • 0 likes
  • 394 Views
  • 2 replies
  • 0 likes

Add Parachute - The Way It Was (album)

Hi Kindly help add:Add Parachute - The Way It Was (album)Released on May 17, 2011

  • Newbie
  • Hi Kindly help add: Add Parachute - The Way It Was (album) Released on May 17, 2011
  • user-removed
  • Not applicable
  • 275 Views
  • 1 replies
  • 0 likes
  • 275 Views
  • 1 replies
  • 0 likes

Solved!! Annoyance

Hi there! That what playing notification is getting on my nerves. Not that it isn't useful, but i wish there were a close button. Or if i could change it's location on the screen, or how long it displays information. Most of the time it's just on my ...

  • Casual Listener
  • Hi there!     That what playing notification is getting on my nerves. Not that it isn't useful, but i wish there were a close button. Or if i could change it's location on the screen, or...
  • eightyEight
  • Casual Listener
  • 315 Views
  • 2 replies
  • 0 likes
  • 315 Views
  • 2 replies
  • 0 likes

Solved!! Craig Campbell

Why is it when I search out Craig Campbell only 2 of his songs come up? There use to be more of his music available.Thanks

  • Casual Listener
  • Why is it when I search out Craig Campbell only 2 of his songs come up? There use to be more of his music available. Thanks
  • crematedman
  • Community Legend
  • 484 Views
  • 3 replies
  • 0 likes
  • 484 Views
  • 3 replies
  • 0 likes

band name error

the artist Moon Eyes is listed on spotify as one word "mooneyes" -any way to fix this?the link:https://open.spotify.com/album/51k7NLVpvTjMAdBm1jyW0u

  • Newbie
  • the artist Moon Eyes is listed on spotify as one word "mooneyes" - any way to fix this? the link: https://open.spotify.com/album/51k7NLVpvTjMAdBm1jyW0u
  • 153 Views
  • 0 replies
  • 0 likes
  • 153 Views
  • 0 replies
  • 0 likes

Saw what you did there ;)

Hi guys,Spotify shuffle knows the date and time with this accuracy? Or is this just a coincidence?Regards and Wake me up when septmber ends.

  • Newbie
  • Hi guys, Spotify shuffle knows the date and time with this accuracy?  Or is this just a coincidence? Regards and Wake me up when septmber ends.
  • 156 Views
  • 0 replies
  • 0 likes
  • 156 Views
  • 0 replies
  • 0 likes

Cannot Log in Using Spotify app

Hi. I cannot log in to my spotify app via my facebook account. Everytime i login with my facebook account it automatically proceed to home log in. It doesnt connect at all. I already have so many playlist to that account so please help me retrieve th...

  • Newbie
  • Hi. I cannot log in to my spotify app via my facebook account. Everytime i login with my facebook account it automatically proceed to home log in. It doesnt connect at all. I already have so many pla...
  • 148 Views
  • 0 replies
  • 0 likes
  • 148 Views
  • 0 replies
  • 0 likes